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SAP SuccessFactors HCM vs Workday HCM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 21, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors HCM
Ranking in Cloud HCM
7th
Average Rating
8.4
Reviews Sentiment
4.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Workday HCM
Ranking in Cloud HCM
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
Benefits Administration (1st), Talent Management (2nd), Talent Acquisition (1st)
 

Mindshare comparison

As of August 2026, in the Cloud HCM category, the mindshare of SAP SuccessFactors HCM is 1.2%, up from 0.3% compared to the previous year. The mindshare of Workday HCM is 9.6%, down from 18.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Workday HCM9.6%
SAP SuccessFactors HCM1.2%
Other89.2%
Cloud HCM
 

Featured Reviews

Stuti Ghosh - PeerSpot reviewer
VP – Skills Architecture And Management at Standard Chartered Bank
Unified talent workflows have streamlined performance reviews and continuous feedback
Based on my experience with SAP SuccessFactors HCM, there are a lot of improvements needed. They are improving definitely, but SAP SuccessFactors HCM needs a lot more integrated flow of data and information across different modules because it is sitting in a lot of places. The biggest improvement is that SAP SuccessFactors HCM is very plain and vanilla and is not very engaging in terms of UI/UX. From a UI/UX perspective, it is not very intuitive. You need to know where to go and navigate and what information is sitting there. Therefore, we have to do a lot of change management education, a lot of guidance work, and a lot of change management to get higher adoption and engagement on the platform. Something that would be really intuitive could fit better with the flow.
Eslam Abo Elnaga - PeerSpot reviewer
Senior people and systems analyst at B_labs & Mylo
Has improved HR process efficiency through intuitive workflows and responsive support
There is something that could be improved in Workday, specifically in the time tracking module. While I am not working on Workday now, I was a regional HRIS working for Egypt, Malta, India, and China. I mention these countries to relate to high population countries and companies. In our company, we use assigned work schedules for our teams. Because we work with the time tracking module, we need to assign shifts. In the manufacturing industry, we might need to change shifts every day or week. Manufacturing teams are huge, approximately 50 to 200 people in one team. If this team has one leader, the leader needs to assign a work schedule for each person individually. While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself. I have requested this functionality many times. When extracting business processes awaiting actions report, I can select different processes in one box, hit okay, and the report comes up. However, the same functionality does not work for work schedule assigning. If implemented, it would help many people in companies with high populations and big teams.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Regarding how SAP SuccessFactors HCM has helped my organization, we have timelines that work with the platform in terms of when we set up our goals and record them, performance reviews, check-ins, and everything work seamlessly."
"The feature I appreciate the most about this solution is the integration with SAP S/4HANA system."
"Using SAP SuccessFactors HCM analytics and insights helps my customers in data-driven decision-making."
"SAP SuccessFactors HCM has positively impacted my customer's environment by ensuring they are digital; we promote using DocuSign for document signing and ensuring effective onboarding, and post-implementation we provide hyper-care and digital adoption reports after six months or a year to show how much more paperless and workflow-enabled their organization has become after SAP SuccessFactors HCM implementation."
"The SAP SuccessFactors HCM tool is a fantastic platform to work with, offering end-to-end employee lifecycle coverage."
"The employee experience management tools have had a very positive impact on employee satisfaction and well-being within our organization."
"The reporting capability is perfectly adequate in 90% of cases, given the requisite training."
"It is quite user-friendly."
"The solution is stable."
"It's intuitive, a very usable tool and it's easy to find the data you're looking for."
"I would say that we have definitely seen a return on investment."
"The scalability is amazing."
"Workday Human Capital Management's most valuable feature is self-service."
"With Workday being a cloud application and SaaS model, the upgrade process is no more a nightmare; it gets updated overnight."
 

Cons

"The reporting part is quite weak in SAP SuccessFactors HCM because the drill-down capabilities are not what a customer wants compared to what it offers."
"The pricing of the solution is very high concerning pricing, setup cost, and licensing of this tool."
"The main area for improvement would be implementing a better pricing model. It is expensive, and with people discussing Workday more frequently, SAP needs to compete by becoming more free-flowing and dynamic compared to traditional SAP systems."
"The SAP SuccessFactors HCM has room for improvement in terms of product development nimbleness. Additionally, the speed of the application platform occasionally reduces, primarily due to data center related issues."
"It is very difficult to purchase SAP SuccessFactors HCM over here for smaller or medium-sized organizations, mainly because of the price."
"Based on my experience with SAP SuccessFactors HCM, there are a lot of improvements needed."
"In the manufacturing industry, we might need to change shifts every day or week. Manufacturing teams are huge, approximately 50 to 200 people in one team. If this team has one leader, the leader needs to assign a work schedule for each person individually."
"It does not integrate with some of the career management softwares, like LinkedIn."
"There is a lot of complexity in the configuration of this solution."
"My opinion is that this solution can improve the overall integrations and add more automation. I think anything that could be on a self-serve basis would work quite well."
"I'm not sure they have added this feature yet, but there should be a cellphone version, so we do not need to do it on a laptop. I'd like to log in on a cellphone and have the same features. I'm not sure if that is already available or if it's on the roadmap, but that would be a great feature."
"It's great for operational / detailed reporting and some low-level analytics, but for heavy-duty analysis against large data sets, I find it's a bit lacking."
"Workday has several helpful features. It has categorized payroll processes into sections, such as CTC separation and pay slips. It also provides detailed information on promotions and salary hikes, showing changes from the previous year to the current year. This includes a clear view of the new CTC and the monthly paycheck breakdown."
"They could improve the product areas such as enhancing the interview scheduling module to support more flexible online assessments within the platform."
 

Pricing and Cost Advice

Information not available
"With a bigger budget, I would recommend SAP."
"The solution is flexible in terms of pricing."
"The pricing is good from an HR perspective, although management gets upset after spending $500,000 a year, every year."
"It's very, very expensive."
"Workday is an expensive solution."
"The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies."
"I would rate the solution’s pricing a six out of ten."
"It has an annual subscription rate, but I'm not sure how it will work."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Educational Organization
12%
Construction Company
10%
Financial Services Firm
9%
Manufacturing Company
10%
Financial Services Firm
8%
Comms Service Provider
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise50
 

Questions from the Community

What is your experience regarding pricing and costs for SAP SuccessFactors HCM?
The pricing of SAP SuccessFactors HCM is a bit expensive; its HCM without SuccessFactors was reasonable when it was on-site, but SuccessFactors is very expensive. On-premise HCM was good regarding ...
What needs improvement with SAP SuccessFactors HCM?
Based on my experience with SAP SuccessFactors HCM, there are a lot of improvements needed. They are improving definitely, but SAP SuccessFactors HCM needs a lot more integrated flow of data and in...
What is your primary use case for SAP SuccessFactors HCM?
I have hands-on experience with SAP SuccessFactors HCM and we use different modules. As an HR person, I work from that side of the platform. I am the customer of SAP SuccessFactors HCM. We utilize ...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
What is your experience regarding pricing and costs for Workday?
If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add more features to your subscription, Workday becomes expensive. The solution is fl...
 

Also Known As

No data available
Workday Human Capital Management
 

Overview

 

Sample Customers

Information Not Available
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about SAP SuccessFactors HCM vs. Workday HCM and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.