SAP SuccessFactors vs Sympa HR comparison

SAP and Sympa HR are both solutions in the Cloud HCM category. SAP is ranked #1 with an average rating of 7.8, while Sympa HR is ranked #20 with an average rating of 7.0. SAP holds a 10.4% mindshare in CHCM, compared to Sympa HR’s 1.0% mindshare. Additionally, 85% of SAP users are willing to recommend the solution, compared to 100% of Sympa HR users who would recommend it.

SAP SuccessFactors

Read 100 SAP SuccessFactors reviews

9,926 Views
7,345 Comparison Views

85% willing to recommend

Sympa HR

Read 2 Sympa HR reviews

834 Views
550 Comparison Views

100% willing to recommend

SAP SuccessFactors

Sympa HR

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

SAP SuccessFactors and Sympa HR are competitors in the HR software market. Sympa HR gains an edge in user satisfaction and customization, while SAP SuccessFactors excels in integration capabilities, especially for larger enterprises.

Features: SAP SuccessFactors offers performance management, employee central, payroll, and analytics. Sympa HR provides an HR management system with flexible configuration and local HR compliance support.

Ease of Deployment and Customer Service: SAP SuccessFactors is suitable for complex IT environments, offering scalable deployment and support for large organizations. Sympa HR allows easier deployment for smaller enterprises with responsive customer service and local expertise.

Pricing and ROI: SAP SuccessFactors requires higher setup costs but presents high ROI for large businesses. Sympa HR is cost-effective for smaller businesses, with competitive setup costs offering a solid ROI.

To learn more, read our detailed SAP SuccessFactors vs. Sympa HR Report (Updated: March 2026).

Buyer's Guide

SAP SuccessFactors vs. Sympa HR

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP SuccessFactors

Ranking in Talent Management

1st

Ranking in Cloud HCM

1st

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

100

Ranking in other categories

Talent Acquisition (1st), Global Payroll (1st)

Sympa HR

Ranking in Talent Management

21st

Ranking in Cloud HCM

20th

Average Rating

7.0

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 10.4%, down from 21.6% compared to the previous year. The mindshare of Sympa HR is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM Mindshare Distribution
Product	Mindshare (%)
SAP SuccessFactors	10.4%
Sympa HR	1.0%
Other	88.6%

Cloud HCM

Featured Reviews

Saptak Samadder

Assistant Manager at Kashiv Biosciences

HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently

SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.

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reviewer2385297

Student at a university with 5,001-10,000 employees

We benefit from built-in automations like notifications and standard processes, but customer support needs improvement

Learning Sympa HR was a mix of basics that were easy to grasp and some aspects that required more understanding due to customization. While it adapted to some of our specific needs, there were still areas that needed further tailoring, especially in integrations with other systems like Zoom. Currently, we're not using AI features in Sympa, but we're considering it as a future project to automate manual tasks in HR, although we're mindful of data privacy concerns when integrating AI tools with confidential personal data. I would rate Sympa HR at a seven out of ten. While it has some fundamental issues like allowing multiple leave applications for the same dates, it also offers a nice user experience. I would recommend it with reservations. If you're clear about your needs and can manage some shortcomings, it's a good option. However, if you require more reliable system support, you might want to explore other alternatives.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is very intuitive. Many of the things we need to do are easily accessible."

"Currently, we are using the performance and goals management functionality the most. It is connected with the enterprise solution, and it is seamless. It can be easily accessed because it is available via the net. It is readily available, provided you have an internet connection. Their technical support is also very good."

"Employee Central is the core of the product and is the best developed."

"The overall functionality of the solution is very good."

"There were no major technical issues or downtimes reported with SAP SuccessFactors."

"The standardized procedures and best practices embedded in the system are very valuable."

"Flexible with a lot of good features."

"Employee Central is the core of the product and is the best developed."

More SAP SuccessFactors pros

"One of my favorite features of Sympa HR is its customization options. You can tailor it to meet your specific needs, which is really beneficial for HR processes."

"Sympa HR was helpful since it helped me manage HR master data in a single system."

Cons

"The integration between the recruitment module and employee central is a big problem."

"It is not that user-friendly. It can be made more user-friendly."

"I would like to be able to configure objects from instances, not from import and export files."

"SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in."

"Sometimes we have a problem with the data center, it gets disrupted. We cannot log in to our system and it affects other integrated systems that we integrate with SuccessFactors to get data."

"Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development."

"The data management part can be improved in terms of how you can manage data from the HR admin's or HR team's perspective. It has some limitations in the reporting part in terms of how you can update the data and fetch the data. SAP HCM comparatively has a lot of capabilities in terms of backup loads, data management, data changes, etc. You can do these things easily, which is not the case with SAP SuccessFactors. Data management should be simplified in SAP SuccessFactors in terms of accessing the data, reporting, and then manipulating the data."

"The tool is not very nimble or customizable."

More SAP SuccessFactors cons

"As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware."

"Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement."

Pricing and Cost Advice

"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."

"It is not expensive because it is a complete suite with a module-based cost."

"The price of the solution is highly expensive."

"I rate the tool's pricing a seven to eight out of ten."

"The licensing fees are based on the number of modules that are being used, and the number of users."

"The solution is on the expensive side but is definitely worth the money."

"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."

"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."

More SAP SuccessFactors pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Comms Service Provider

16%

Manufacturing Company

10%

Financial Services Firm

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	13
Large Enterprise	69

No data available

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

See all answers

What is better, SAP HCM or SAP SuccessFactors?

When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...

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What do you like most about SAP SuccessFactors?

The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...

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What needs improvement with Sympa HR?

Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement.

See all answers

What is your primary use case for Sympa HR?

We're implementing Sympa for HR management across our global organization, which spans about seven countries with roughly two thousand employees. Our goal is to centralize all HR processes, includi...

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What advice do you have for others considering Sympa HR?

See all answers

Comparisons

Workday vs SAP SuccessFactors

Compared 24% of the time

Oracle HCM Cloud vs SAP SuccessFactors

Compared 16% of the time

SAP HCM vs SAP SuccessFactors

Compared 8% of the time

Awardco vs SAP SuccessFactors

Compared 7% of the time

UKG vs SAP SuccessFactors

Compared 4% of the time

More SAP SuccessFactors Competitors

Workday vs Sympa HR

Compared 15% of the time

Infor CloudSuite vs Sympa HR

Compared 12% of the time

Rippling vs Sympa HR

Compared 8% of the time

PeopleFluent Talent Management vs Sympa HR

Compared 8% of the time

PeopleStrong vs Sympa HR

Compared 7% of the time

More Sympa HR Competitors

Product Reports

Buyer's Guide

SAP SuccessFactors

February 2026

Download SAP SuccessFactors product report

Buyer's Guide

Cloud HCM

March 2026

Download Sympa HR product report

Also Known As

SuccessFactors

No data available

Overview

SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.

Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.

What are the most important features of SAP SuccessFactors?

Performance and Goal Management: Facilitates setting and tracking employee objectives.
Employee Lifecycle Management: Streamlines employee processes from recruitment to exit.
Learning Management: Promotes continuous learning and development.
Real-Time Reporting: Provides instant insights into HR data.

What benefits should users look for in SAP SuccessFactors reviews?

Increased Productivity: AI-driven tools enhance workforce agility.
Talent Alignment: Unifying skills data aligns workforce with business priorities.
Compliance Assurance: Regular updates ensure legal and regulatory adherence.
Global Accessibility: Cloud-based platform supports cross-geography management.

Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.

SAP

Sympa HR was designed to support HR professionals all across the world. We provide local and international companies with an aggregated, clear view of all their people data and offer unlimited integrations to other software. Reliable HR data and flexible tools are a necessity for efficient HR work during times of change. Sympa HR helps you keep track of all your processes in one place, supports smart decision-making and helps automate routine tasks. Backed up with great customer support, it is currently used by hundreds of organisations worldwide and has one of the highest customer satisfaction rates of any HR technology in Europe.

Sympa HR

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril

Dustin group, VMS Group, Matrix Fitness, CTS Group, Lindex, Sabis, Napatech, Alandia Insurance, Inspecta, Technopolis

Buyer's Guide

SAP SuccessFactors vs. Sympa HR

March 2026

Free Report: SAP SuccessFactors vs. Sympa HR

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