SAP SuccessFactors vs Sympa HR comparison

SAP and Sympa HR are both solutions in the Cloud HCM category. SAP is ranked #1 with an average rating of 7.7, while Sympa HR is ranked #20 with an average rating of 7.0. SAP holds a 11.3% mindshare in CHCM, compared to Sympa HR’s 0.9% mindshare. Additionally, 85% of SAP users are willing to recommend the solution, compared to 100% of Sympa HR users who would recommend it.

SAP SuccessFactors

Read 100 SAP SuccessFactors reviews

8,911 Views
6,683 Comparison Views

85% willing to recommend

Sympa HR

Read 2 Sympa HR reviews

599 Views
413 Comparison Views

100% willing to recommend

SAP SuccessFactors

Sympa HR

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

SAP SuccessFactors and Sympa HR are competitors in the HR software market. Sympa HR gains an edge in user satisfaction and customization, while SAP SuccessFactors excels in integration capabilities, especially for larger enterprises.

Features: SAP SuccessFactors offers performance management, employee central, payroll, and analytics. Sympa HR provides an HR management system with flexible configuration and local HR compliance support.

Ease of Deployment and Customer Service: SAP SuccessFactors is suitable for complex IT environments, offering scalable deployment and support for large organizations. Sympa HR allows easier deployment for smaller enterprises with responsive customer service and local expertise.

Pricing and ROI: SAP SuccessFactors requires higher setup costs but presents high ROI for large businesses. Sympa HR is cost-effective for smaller businesses, with competitive setup costs offering a solid ROI.

To learn more, read our detailed SAP SuccessFactors vs. Sympa HR Report (Updated: January 2026).

Buyer's Guide

SAP SuccessFactors vs. Sympa HR

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP SuccessFactors

Ranking in Talent Management

1st

Ranking in Cloud HCM

1st

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

100

Ranking in other categories

Talent Acquisition (1st), Global Payroll (2nd)

Sympa HR

Ranking in Talent Management

22nd

Ranking in Cloud HCM

20th

Average Rating

7.0

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 11.3%, down from 22.5% compared to the previous year. The mindshare of Sympa HR is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM Market Share Distribution
Product	Market Share (%)
SAP SuccessFactors	11.3%
Sympa HR	0.9%
Other	87.8%

Cloud HCM

Featured Reviews

Saptak Samadder

Assistant Manager at Kashiv Biosciences

HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently

SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.

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reviewer2385297

Student at a university with 5,001-10,000 employees

We benefit from built-in automations like notifications and standard processes, but customer support needs improvement

Learning Sympa HR was a mix of basics that were easy to grasp and some aspects that required more understanding due to customization. While it adapted to some of our specific needs, there were still areas that needed further tailoring, especially in integrations with other systems like Zoom. Currently, we're not using AI features in Sympa, but we're considering it as a future project to automate manual tasks in HR, although we're mindful of data privacy concerns when integrating AI tools with confidential personal data. I would rate Sympa HR at a seven out of ten. While it has some fundamental issues like allowing multiple leave applications for the same dates, it also offers a nice user experience. I would recommend it with reservations. If you're clear about your needs and can manage some shortcomings, it's a good option. However, if you require more reliable system support, you might want to explore other alternatives.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's very user-friendly."

"The self-service part is most valuable. Employees and managers can do a lot of things on their own, and they are not dependent on the HR organization."

"Easy to use and user-friendly."

"The tool's most valuable feature is document generation."

"I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes."

"The most valuable feature of SAP SuccessFactors is that it is a full suite of applications to enable your employees. Additionally, it has good integration with S4 HANA. Our payroll solution is from SAP and the integration becomes much easier when using SAP SuccessFactors."

"There were no major technical issues or downtimes reported with SAP SuccessFactors."

"The overall functionality of the solution is very good."

More SAP SuccessFactors pros

"Sympa HR was helpful since it helped me manage HR master data in a single system."

"One of my favorite features of Sympa HR is its customization options. You can tailor it to meet your specific needs, which is really beneficial for HR processes."

Cons

"SAP resources are at the high end and anything you want to change or any customization is expensive."

"The reporting and cloud integration could be done better in this solution."

"SAP should also look into easily integrating with other applications or other tools. Technology has changed now, and it should be easier for any application to integrate with other apps. There needs to be more flexibility."

"I find that the website sometimes has problems loading, but I'm unsure if it's an issue with SuccessFactors. After the login, there are some connection issues. We get some errors telling us that it cannot connect to the host."

"It's a bit complicated to make a change in the tool... It is time-consuming."

"The price could be lower."

"Analytics could use some work."

"The stability could be a bit better."

More SAP SuccessFactors cons

"Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement."

"As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware."

Pricing and Cost Advice

"The price of the solution is highly expensive."

"The solution is on the expensive side but is definitely worth the money."

"So now, SAP charges me 300 Euros for 14,000 employees. I still have to pay 2,000 euros because I'm using SAP on-prem."

"The product is expensive. The product is worth the money you pay for it."

"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."

"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."

"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."

"The licensing fees are based on the number of modules that are being used, and the number of users."

More SAP SuccessFactors pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

15%

Manufacturing Company

11%

Financial Services Firm

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	13
Large Enterprise	69

No data available

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

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What is better, SAP HCM or SAP SuccessFactors?

When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...

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What do you like most about SAP SuccessFactors?

The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...

See all answers

What needs improvement with Sympa HR?

Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement.

See all answers

What is your primary use case for Sympa HR?

We're implementing Sympa for HR management across our global organization, which spans about seven countries with roughly two thousand employees. Our goal is to centralize all HR processes, includi...

See all answers

What advice do you have for others considering Sympa HR?

See all answers

Comparisons

Workday vs SAP SuccessFactors

Compared 25% of the time

Oracle HCM Cloud vs SAP SuccessFactors

Compared 17% of the time

SAP HCM vs SAP SuccessFactors

Compared 10% of the time

Awardco vs SAP SuccessFactors

Compared 7% of the time

PeopleSoft vs SAP SuccessFactors

Compared 4% of the time

More SAP SuccessFactors Competitors

Infor CloudSuite vs Sympa HR

Compared 33% of the time

Workday vs Sympa HR

Compared 31% of the time

Rippling vs Sympa HR

Compared 18% of the time

More Sympa HR Competitors

Product Reports

Buyer's Guide

SAP SuccessFactors

January 2026

Download SAP SuccessFactors product report

Buyer's Guide

Cloud HCM

January 2026

Download Sympa HR product report

Also Known As

SuccessFactors

No data available

Overview

SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.

Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.

What are the most important features of SAP SuccessFactors?

Performance and Goal Management: Facilitates setting and tracking employee objectives.
Employee Lifecycle Management: Streamlines employee processes from recruitment to exit.
Learning Management: Promotes continuous learning and development.
Real-Time Reporting: Provides instant insights into HR data.

What benefits should users look for in SAP SuccessFactors reviews?

Increased Productivity: AI-driven tools enhance workforce agility.
Talent Alignment: Unifying skills data aligns workforce with business priorities.
Compliance Assurance: Regular updates ensure legal and regulatory adherence.
Global Accessibility: Cloud-based platform supports cross-geography management.

Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.

SAP

Sympa HR was designed to support HR professionals all across the world. We provide local and international companies with an aggregated, clear view of all their people data and offer unlimited integrations to other software. Reliable HR data and flexible tools are a necessity for efficient HR work during times of change. Sympa HR helps you keep track of all your processes in one place, supports smart decision-making and helps automate routine tasks. Backed up with great customer support, it is currently used by hundreds of organisations worldwide and has one of the highest customer satisfaction rates of any HR technology in Europe.

Sympa HR

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril

Dustin group, VMS Group, Matrix Fitness, CTS Group, Lindex, Sabis, Napatech, Alandia Insurance, Inspecta, Technopolis

Buyer's Guide

SAP SuccessFactors vs. Sympa HR

January 2026

Free Report: SAP SuccessFactors vs. Sympa HR

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