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SAP SuccessFactors vs Zoho People Plus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Ranking in Cloud HCM
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Talent Management (1st), Talent Acquisition (1st), Global Payroll (1st)
Zoho People Plus
Ranking in Cloud HCM
17th
Average Rating
8.0
Reviews Sentiment
4.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 10.4%, down from 21.6% compared to the previous year. The mindshare of Zoho People Plus is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors10.4%
Zoho People Plus1.0%
Other88.6%
Cloud HCM
 

Featured Reviews

SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
Vertika Srivastava - PeerSpot reviewer
Customer Success Manager at a tech consulting company with 1-10 employees
Has required customization been difficult to implement and user experience remains a concern
We are quite satisfied with Odoo. We are able to add modules or apps whatever we require based on our company's requirements on our own. I find Odoo being more user-friendly, and making changes there is more accessible. Being Odoo partners allows us to make changes. In Zoho People Plus, we were just on a subscription basis, so it was not possible to make any changes based on the company's requirements, which made it a little difficult. As far as security or anything else is concerned, Zoho People Plus was also good, and many companies use it. We find Odoo a little better and user-friendly compared to Zoho People Plus. For time tracking, we were using Clockify, and we were using Jira and other products. Time tracking in Odoo is much more convenient and user-friendly compared to Zoho People Plus. We decided to switch because it was not very compatible with our system. Our employees were not comfortable. It was not as user-friendly as Odoo is. We became Odoo partners, which made it a better shift from Zoho People Plus.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features of this solution is the performance management workflow."
"Compared to other on-premise solutions, the first advantage of SAP SuccessFactors is that it is a SaaS-based solution."
"SAP SuccessFactors is a very reliable and stable solution."
"We have found objects like Foundation and MDF most valuable."
"It was much easier than the previous system, making things a lot easier and operations much smoother."
"It is a scalable solution."
"Considering the flexibility of the system and its ability to accommodate complex business processes, the product is ready to be used in multiple industries."
"The most valuable features of the solution are GUI and OData API."
"The most valuable feature of the solution is its analytics part."
"We are quite satisfied with Odoo; we are able to add modules or apps whatever we require based on our company's requirements on our own."
"Zoho People has valuable features like simplicity in use and ease of configuration."
 

Cons

"The user experience and interface are not user-friendly."
"Sometimes we have a problem with the data center, it gets disrupted. We cannot log in to our system and it affects other integrated systems that we integrate with SuccessFactors to get data."
"SAP resources are at the high end and anything you want to change or any customization is expensive."
"Configuration transportation functionality is not available in SuccessFactor."
"SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in."
"SuccessFactors' experience management is not so user-friendly."
"I don't think SuccessFactors is quite fit for use as an employee database."
"SAP SuccessFactors could improve learning management. The module is desperate and should be included in the primary solution. Additionally, it is missing some business use cases."
"There is also a need to improve the accessibility of historical employee data, making it as seamless as some other systems."
"We decided to switch because it was not very compatible with our system. Our employees were not comfortable."
"The only challenge is if you are a European business based in Asia and you want to have your data on an EU server, it is a nightmare."
 

Pricing and Cost Advice

"SAP SuccessFactors requires an annual subscription."
"So now, SAP charges me 300 Euros for 14,000 employees. I still have to pay 2,000 euros because I'm using SAP on-prem."
"I rate the tool's pricing a seven to eight out of ten."
"The solution is on the expensive side but is definitely worth the money."
"The product is expensive. The product is worth the money you pay for it."
"The cost of SAP SuccessFactors is reasonable."
"We don't utilize even half of the licenses because not everyone uses them. With SAP SuccessFactors, though, we're now conducting all our performance evaluations within the system, so I suppose we're making better use of those licenses. As for SAP for employee services and internal benefits processing, we do have licenses for those but don't utilize them."
"It is not cheap, but it is reasonable."
"Zoho People Plus has a very competitive pricing model. The pricing part is tier-based, and it is eight Euros per user."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Manufacturing Company
10%
Financial Services Firm
6%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise69
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
What is your experience regarding pricing and costs for Zoho People Plus?
It was a paid subscription. I found their pricing reasonable. It was on an employee basis, depending upon the number of heads. We opted for the whole organization. Price point was not the concern. ...
What needs improvement with Zoho People Plus?
Zoho People Plus should improve their customizable workflows. Customization would be really helpful if they allow the company or organization to make changes on their own within the subscription.
What is your primary use case for Zoho People Plus?
We are using Odoo. We have been dealing with Odoo for around a year. Previously, we were using Zoho People Plus. We transferred all our system to Odoo. We have been practicing on Odoo for around a ...
 

Comparisons

 

Also Known As

SuccessFactors
No data available
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Information Not Available
Find out what your peers are saying about SAP SuccessFactors vs. Zoho People Plus and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.