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SAP SuccessFactors vs Zoho People Plus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Ranking in Cloud HCM
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Talent Management (1st), Talent Acquisition (1st), Global Payroll (2nd)
Zoho People Plus
Ranking in Cloud HCM
17th
Average Rating
8.0
Reviews Sentiment
4.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 10.5%, down from 22.2% compared to the previous year. The mindshare of Zoho People Plus is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors10.5%
Zoho People Plus1.0%
Other88.5%
Cloud HCM
 

Featured Reviews

SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
KV
Director at LTI - Larsen & Toubro Infotech
Simplicity in configuration enhances performance management discussions
Zoho People has valuable features like simplicity in use and ease of configuration. The performance management feature is particularly good as it provides flexibility in managing performance cycles. It allows the measurement of various aspects like KPIs, goals, and competency skills. It also helps in plotting the nine-box grid, which is crucial for performance and talent management discussions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides an open architecture and an open platform so it can coexist with other systems."
"SAP SuccessFactors, in my opinion, is the best cloud-based HR solution tool for any size business."
"The most valuable feature of SAP SuccessFactors is that it is a full suite of applications to enable your employees. Additionally, it has good integration with S4 HANA. Our payroll solution is from SAP and the integration becomes much easier when using SAP SuccessFactors."
"Flexible with a lot of good features."
"We use the cloud version to maintain all the employee records, payroll, etc. We use everything that comes with the HR suite."
"The features of the solution that I found valuable for my business are its ability to create a dashboard, pie charts, and reporting functions, as well as advanced reporting capabilities."
"Compared to other on-premise solutions, the first advantage of SAP SuccessFactors is that it is a SaaS-based solution."
"It is a very stable solution."
"The most valuable feature of the solution is its analytics part."
"Zoho People has valuable features like simplicity in use and ease of configuration."
"We are quite satisfied with Odoo; we are able to add modules or apps whatever we require based on our company's requirements on our own."
 

Cons

"The graphical user interface (GUI) is not very friendly. On the homepage, it is not possible to place advisories or announcements at the top."
"The price of the solution could improve, it is too high."
"The reporting tool is not as good as IBM Cognos which is very, very powerful."
"The initial setup could be simplified."
"There is room for improvement in the pricing model."
"I would like to be able to configure objects from instances, not from import and export files."
"The tool is not very nimble or customizable."
"SAP SuccessFactors needs to improve the LMS and performance management."
"There is also a need to improve the accessibility of historical employee data, making it as seamless as some other systems."
"We decided to switch because it was not very compatible with our system. Our employees were not comfortable."
"The only challenge is if you are a European business based in Asia and you want to have your data on an EU server, it is a nightmare."
 

Pricing and Cost Advice

"So now, SAP charges me 300 Euros for 14,000 employees. I still have to pay 2,000 euros because I'm using SAP on-prem."
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"Probably, it is one of the priciest products, and is very costly to put up and maintain but because it is a good solution end to end, people take it."
"The product is expensive. The product is worth the money you pay for it."
"SAP SuccessFactors requires an annual subscription."
"It could be cheaper."
"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
"Zoho People Plus has a very competitive pricing model. The pricing part is tier-based, and it is eight Euros per user."
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Manufacturing Company
10%
Financial Services Firm
7%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise69
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
What is your experience regarding pricing and costs for Zoho People Plus?
It was a paid subscription. I found their pricing reasonable. It was on an employee basis, depending upon the number of heads. We opted for the whole organization. Price point was not the concern. ...
What needs improvement with Zoho People Plus?
Zoho People Plus should improve their customizable workflows. Customization would be really helpful if they allow the company or organization to make changes on their own within the subscription.
What is your primary use case for Zoho People Plus?
We are using Odoo. We have been dealing with Odoo for around a year. Previously, we were using Zoho People Plus. We transferred all our system to Odoo. We have been practicing on Odoo for around a ...
 

Comparisons

 

Also Known As

SuccessFactors
No data available
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Information Not Available
Find out what your peers are saying about SAP SuccessFactors vs. Zoho People Plus and other solutions. Updated: December 2025.
881,757 professionals have used our research since 2012.