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SAP SuccessFactors vs Zoho People Plus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Ranking in Cloud HCM
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Talent Management (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
Zoho People Plus
Ranking in Cloud HCM
19th
Average Rating
8.0
Reviews Sentiment
4.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 9.0%, down from 21.0% compared to the previous year. The mindshare of Zoho People Plus is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors9.0%
Zoho People Plus1.0%
Other90.0%
Cloud HCM
 

Featured Reviews

SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
Vertika Srivastava - PeerSpot reviewer
Customer Success Manager at a tech consulting company with 1-10 employees
Has required customization been difficult to implement and user experience remains a concern
We are quite satisfied with Odoo. We are able to add modules or apps whatever we require based on our company's requirements on our own. I find Odoo being more user-friendly, and making changes there is more accessible. Being Odoo partners allows us to make changes. In Zoho People Plus, we were just on a subscription basis, so it was not possible to make any changes based on the company's requirements, which made it a little difficult. As far as security or anything else is concerned, Zoho People Plus was also good, and many companies use it. We find Odoo a little better and user-friendly compared to Zoho People Plus. For time tracking, we were using Clockify, and we were using Jira and other products. Time tracking in Odoo is much more convenient and user-friendly compared to Zoho People Plus. We decided to switch because it was not very compatible with our system. Our employees were not comfortable. It was not as user-friendly as Odoo is. We became Odoo partners, which made it a better shift from Zoho People Plus.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform, where many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus."
"SAP SuccessFactors manages the journey of an employee from start to finish, and everything is managed within a single suite."
"This solution offers good flexibility and configurability. It can handle different types of performance management."
"We found SAP SuccessFactors to be more promising with reference to functionality and from an implementation perspective."
"As for the product itself, I like its flexibility and configurability."
"SuccessFactors' best features are talent management and HR Analytics."
"Everything in the product is most valuable to us."
"The functionality and user friendliness are constantly improving."
"Zoho People has valuable features like simplicity in use and ease of configuration."
"The most valuable feature of the solution is its analytics part."
"We are quite satisfied with Odoo; we are able to add modules or apps whatever we require based on our company's requirements on our own."
 

Cons

"Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development."
"SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess."
"There is not much scope for enhancements, personalization, or customization with the cloud-based variant of this solution, which could be improved."
"The GUI needs to be enhanced to be in line with the latest and complete version of the solution."
"The data management part can be improved in terms of how you can manage data from the HR admin's or HR team's perspective."
"The price of the solution could improve, it is too high."
"The SAP SuccessFactors updates need to be more industry-specific because every industry has specific modules. What I want to be added to SAP SuccessFactors is a chat box where SAP staff can give support to users."
"I would like to be able to configure objects from instances, not from import and export files."
"We decided to switch because it was not very compatible with our system. Our employees were not comfortable."
"The only challenge is if you are a European business based in Asia and you want to have your data on an EU server, it is a nightmare."
"There is also a need to improve the accessibility of historical employee data, making it as seamless as some other systems."
 

Pricing and Cost Advice

"Due to the way in which we purchased SuccessFactors as a module along with other SAP modules, we were able to procure it at a slightly better price than usual. I would rate their pricing 5/5 stars."
"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
"SAP SuccessFactors requires an annual subscription."
"We are on an annual subscription to use SAP SuccessFactors. The pricing model is something that they could restructure a bit better. If it was based differently on the type of usage it would help."
"It is not cheap, but it is reasonable."
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"The price of the solution is highly expensive."
"It could be cheaper."
"Zoho People Plus has a very competitive pricing model. The pricing part is tier-based, and it is eight Euros per user."
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
6%
Comms Service Provider
14%
Construction Company
12%
Manufacturing Company
11%
Computer Software Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
What is your experience regarding pricing and costs for Zoho People Plus?
It was a paid subscription. I found their pricing reasonable. It was on an employee basis, depending upon the number of heads. We opted for the whole organization. Price point was not the concern. ...
What needs improvement with Zoho People Plus?
Zoho People Plus should improve their customizable workflows. Customization would be really helpful if they allow the company or organization to make changes on their own within the subscription.
What is your primary use case for Zoho People Plus?
We are using Odoo. We have been dealing with Odoo for around a year. Previously, we were using Zoho People Plus. We transferred all our system to Odoo. We have been practicing on Odoo for around a ...
 

Comparisons

 

Also Known As

SuccessFactors
No data available
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Information Not Available
Find out what your peers are saying about SAP SuccessFactors vs. Zoho People Plus and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.