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SentinelOne Singularity Identity vs Vectra AI comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
SentinelOne Singularity Identity offers enhanced protection and value, saving users over 200 hours annually in security investigations.
Sentiment score
6.7
Vectra AI improved security efficiency, reducing response times and costs, and increasing productivity with enhanced threat detection and risk mitigation.
The payback period is roughly six months.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
7.3
SentinelOne Singularity Identity is lauded for comprehensive, responsive support, offering rapid issue resolution and dedicated customer success resources.
Sentiment score
8.1
Vectra AI's customer service is highly rated for competence, responsiveness, and effective, personalized communication, despite occasional complex query delays.
They have been responsive to our needs as integrators and those of the client.
Senior Consultant at CGI
I would rate their technical support a 10, as we have local support in South Africa and the ability to reach out to the teams quickly and effectively when they are in similar time zones, leading to great support globally.
CTO at Cyber Retaliator Solutions
The support is quite reliable depending on the service engineer assigned.
Cyber Security Engineer at a tech services company with 1,001-5,000 employees
When I create tickets, the response is fast, and issues are solved promptly.
Planning& Performance Analyst at National Information Center, Ministry of Interior, Saudi Arabia
 

Scalability Issues

Sentiment score
7.9
SentinelOne Singularity Identity is scalable and flexible but faces challenges with deployment maturity and third-party integration scalability.
Sentiment score
7.2
Vectra AI excels in scalability, offering flexible deployment and integration for diverse environments, supporting small to large enterprises.
Vectra AI is scalable because it can work through different kinds of solutions and is compatible with all kinds of cloud solutions.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.1
SentinelOne Singularity Identity is highly stable with minimal disruptions, responsive support, and low CPU resource usage.
Sentiment score
8.0
Vectra AI is stable and reliable, with efficient maintenance, automatic updates, minor issues, and occasional throughput challenges.
 

Room For Improvement

SentinelOne Singularity Identity needs improved policies, interfaces, support, and features like reporting, updates, and integration for better usability.
Vectra AI faces challenges in integration, detection accuracy, and usability, with calls for better threat coverage and improved documentation.
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies.
Senior Consultant at CGI
ExtraHop's ability to decrypt encrypted data is a feature that Vectra AI lacks.
Planning& Performance Analyst at National Information Center, Ministry of Interior, Saudi Arabia
You need to have a Linux server, and from the Linux server, you must perform AI tasks, and there is a lot to be handled in the back end.
Owner at Fortibits
All threats, including hacking attempts, should be comprehensively addressed.
Consultant at a retailer with 5,001-10,000 employees
 

Setup Cost

SentinelOne Singularity Identity offers flexible pricing seen as both cost-effective and sometimes expensive, reflecting its comprehensive features.
Enterprise users find Vectra AI pricing competitive yet complex, with noted value despite high costs and varying affordability opinions.
Vectra is cheaper in terms of pricing and features compared to Darktrace.
Cyber Security Engineer at a tech services company with 1,001-5,000 employees
I find the pricing of Vectra AI to be one of the best we have seen as feedback from customers and partners indicates it is very competitive for an EDR solution.
CTO at Cyber Retaliator Solutions
It is very acceptable when you compare it with Darktrace, for example.
Owner at Fortibits
 

Valuable Features

SentinelOne Singularity Identity offers AI-driven security with dynamic threat detection, seamless management, and enhanced visibility for rapid remediation.
Vectra AI offers threat intelligence, anomaly detection, and integration capabilities with user-friendly UI, enhancing threat prioritization and investigation.
With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting.
Senior Consultant at CGI
Our company used Vectra AI to detect the malicious threats and viruses before they could cause more damage, and we successfully stopped the threats.
Consultant at a retailer with 5,001-10,000 employees
Alert noise was dramatically reduced by nearly 80%, allowing SOC analysts to focus more on true threats, which made them more productive and resulted in higher operational efficiency.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
There are extensive out-of-box detection capabilities.
Owner at Fortibits
 

Categories and Ranking

SentinelOne Singularity Ide...
Ranking in Identity Threat Detection and Response (ITDR)
5th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Vulnerability Management (23rd), Advanced Threat Protection (ATP) (17th), Threat Deception Platforms (1st)
Vectra AI
Ranking in Identity Threat Detection and Response (ITDR)
10th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
48
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (5th), Network Detection and Response (NDR) (3rd), Extended Detection and Response (XDR) (20th), AI-Powered Cybersecurity Platforms (10th)
 

Mindshare comparison

As of August 2026, in the Identity Threat Detection and Response (ITDR) category, the mindshare of SentinelOne Singularity Identity is 4.9%, up from 4.9% compared to the previous year. The mindshare of Vectra AI is 3.8%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Threat Detection and Response (ITDR) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Identity4.9%
Vectra AI3.8%
Other91.3%
Identity Threat Detection and Response (ITDR)
 

Featured Reviews

Roftiel Constantine - PeerSpot reviewer
Global Chief Information Security Officer at Barry-Wehmiller
Provides proactive threat remediation, reduces alert volume, and enhances incident response capabilities
During our pre-purchase evaluation of SentinelOne's EDR capabilities three years ago, we were consistently impressed by the positive relationships customers reported having with SentinelOne's engineers, sales teams, and customer success managers. These strong relationships, evident in the customers' unsolicited feedback, highlighted the "soft skills" and intangible qualities that SentinelOne possessed. This positive customer experience has been mirrored in our own interactions with them. Their responsiveness to our needs, particularly when addressing a couple of challenges we faced, has been excellent. They proactively scheduled weekly meetings to demonstrate their commitment to resolving our issues, a customer-centric approach I admire. SentinelOne's dedication to customer service, including their rapid technology updates and responsiveness to our suggestions, has been crucial to our success in protecting our organization. Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart. Overall, I highly recommend SentinelOne based on our positive interactions across all levels of their organization.
RR
Consultant at a retailer with 5,001-10,000 employees
Threat detection has improved and malicious emails are now identified quickly
Vectra AI offers artificial intelligence capabilities with visibility that can be integrated into our day-to-day operations and other tools, including malware detection tools and cyber threat tools. Vectra AI has positively impacted my organization. Last year while using it, we received many malicious email threats and virus incidents, including a trojan virus that had reportedly been deployed by someone. Our company used Vectra AI to detect the malicious threats and viruses before they could cause more damage, and we successfully stopped the threats. Using Vectra AI, I notice that server downtime has decreased significantly. We now experience only two to three hours of downtime, whereas without Vectra AI and other tools, our downtime would exceed 48 to 72 hours.
report
Use our free recommendation engine to learn which Identity Threat Detection and Response (ITDR) solutions are best for your needs.
911,493 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
7%
Computer Software Company
7%
Comms Service Provider
6%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise10
Large Enterprise29
 

Questions from the Community

What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
I have no visibility into pricing, setup costs, or licensing as the government handles these aspects directly with SentinelOne. We do the integrating, and they process the payments.
What needs improvement with SentinelOne Singularity Identity?
Regarding improvements, I believe that API integration in third-party applications could be better. The Singularity tool uses its own credential in the record features.
What is your primary use case for SentinelOne Singularity Identity?
One of the main use cases I describe is that we face lateral movement in our customer's server side. The customer is using 50 or more servers for the news channel, Daily Thanthi. Among those, one s...
What is your experience regarding pricing and costs for Vectra AI?
I find the pricing of Vectra AI to be one of the best we have seen as feedback from customers and partners indicates it is very competitive for an EDR solution.
What needs improvement with Vectra AI?
I think one area that could be improved about Vectra AI is their marketing. One of the aspects that Darktrace excels at is their marketing, and I do not feel Vectra AI is on that level yet, leading...
What is your primary use case for Vectra AI?
I primarily use Vectra AI for customers, and I only provide Vectra AI.
 

Also Known As

No data available
Vectra Networks, Vectra AI NDR
 

Overview

 

Sample Customers

Information Not Available
Tribune Media Group, Barry University, Aruba Networks, Good Technology, Riverbed, Santa Clara University, Securities Exchange, Tri-State Generation and Transmission Association
Find out what your peers are saying about SentinelOne Singularity Identity vs. Vectra AI and other solutions. Updated: August 2026.
911,493 professionals have used our research since 2012.