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Sisense vs ThoughtSpot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Sisense offers varied ROI, aiding efficiency and decision-making, yet benefits differ based on users' existing analytics systems.
Sentiment score
6.4
ThoughtSpot offers time savings and decision-making benefits, though some struggle with costs and measuring financial returns due to adoption issues.
Due to the data presented to stakeholders, they are able to make informed decisions that impact the day-to-day operations of the client, giving them more insights into what's happening within their organization.
System Integration Specialist at a non-profit with self employed
I have seen a return on investment in that we can manage the Sisense environment with a very small number of users.
Project Manager at a tech services company with 1-10 employees
I have seen a return on investment, as Sisense has reduced the time for obtaining complex reports from various data sources and controls multiple formats.
Senior Business Analyst at Target
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
Based on our implementation in one project, we are trying to raise more funding to expand its use.
Senior Business Intelligence Architect at Mphasis
This tool has really improved our decision-making by 70 to 80% because we are able to rely on insights from different data sources from different departments.
Financial Analyst at Nestlé
 

Customer Service

Sentiment score
7.7
Sisense's customer service impresses with responsiveness, expert technical support, quick solutions, and a commitment to client success.
Sentiment score
5.9
ThoughtSpot customer service is supportive with quick responses, but some users experience delays and find the knowledge base lacking.
The support was very good.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
We typically get responses within 24 hours.
Project Manager at a tech services company with 1-10 employees
Sisense customer support has been top-notch, great, and very responsive.
Senior Business Analyst at Target
I stopped opening tickets due to insufficient and untimely responses.
Software Engineer (Data specialist) at Salesforce
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
The customer support for ThoughtSpot is very proactive and supportive, available 24/7.
Financial Analyst at Nestlé
 

Scalability Issues

Sentiment score
7.5
Sisense efficiently scales for large enterprises, though querying time and security challenges may arise with complex scenarios.
Sentiment score
6.1
ThoughtSpot is highly scalable with data warehouse integration, but security governance and advanced features may be challenging.
It is scalable to a very large extent and we can integrate any third-party tools.
Project Manager at a tech services company with 1-10 employees
Sisense works really well for simple to medium use cases and scales well.
System Integration Specialist at a non-profit with self employed
Sisense's scalability is impressive, as it can ingest millions of data and handle it efficiently.
Senior Business Analyst at Target
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
Sr Data Analytics Consultant at Capgemini
The platform does not have technical problems with scaling data or connections.
Software Engineer (Data specialist) at Salesforce
As our data has grown, I have validated huge datasets and complex models without significant issues.
Data Analyst at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.9
Sisense is stable, handles large data volumes well, with high stability ratings, despite occasional importation and downtime concerns.
Sentiment score
6.3
ThoughtSpot is reliable with high stability and minimal issues, but some users face indexing delays and feature limitations.
Sisense is very stable and can handle a large amount of data quickly.
Senior Business Analyst at Target
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
Sr Data Analytics Consultant at Capgemini
The upgrades are smooth with no downtime, which is super important.
Software Engineer (Data specialist) at Salesforce
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Room For Improvement

Sisense faces challenges with large datasets, needs better connectivity, customization, and seeks improvements in performance, integration, and support.
ThoughtSpot users seek better visualization, customization, integration, user interface, data loading, pricing, governance, and tool integration features.
I would like to see an improvement in the live data connection, specifically making the process faster.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
It could provide more connectors to integrate with emerging different data sources to exponentially increase the amount of data it can handle.
System Integration Specialist at a non-profit with self employed
I give Sisense a nine because the integration with some third-party tools is good.
Project Manager at a tech services company with 1-10 employees
Currently, it is not as customizable as the options available on Power BI or Tableau.
Sr Data Analytics Consultant at Capgemini
Handling governance when there are many models and dashboards is complex.
Software Engineer (Data specialist) at Salesforce
Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Setup Cost

Sisense offers competitive pricing starting at $35,000 annually, affordable for mid-to-large organizations, including diverse features and scalability.
ThoughtSpot offers flexible, competitive pricing with various models, being comparable to Tableau and higher than Power BI.
There was no significant difference in pricing between Sisense and ThoughtSpot.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
My experience with pricing, setup cost, and licensing shows that pricing is a little bit higher when compared to other applications, but that justifies the use case.
Project Manager at a tech services company with 1-10 employees
My experience with pricing, setup cost, and licensing has been positive, as the price is relatively affordable compared to other solutions.
Senior Business Analyst at Target
HubSpot is expensive.
Software Engineer (Data specialist) at Salesforce
ThoughtSpot's pricing is reasonable and in line with other BI tools.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
The pricing, setup cost, and licensing for ThoughtSpot are competitive.
Financial Analyst at Nestlé
 

Valuable Features

Sisense excels with easy integration, fast querying, real-time analytics, and customization, supported by robust visualization and embedded analytics.
ThoughtSpot offers fast data search, AI-driven insights, and self-service analytics, enhancing decision-making and user interaction.
It offers two ways to access data: by cubing the data or hitting it live.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
It allows the user to cater to different use cases and is a very fast aggregator across different data sources, giving you the historical context and helping in operationalizing your data.
System Integration Specialist at a non-profit with self employed
Sisense has positively impacted my organization by drastically reducing the time taken to build the data cube, and we can see real-time analytics.
Project Manager at a tech services company with 1-10 employees
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
Sr Data Analytics Consultant at Capgemini
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
When I upload a data dump, AI analytics suggest possible data visualizations and insights, which I can pin to dashboards or live boards for modification.
Data Analyst at a tech vendor with 10,001+ employees
 

Categories and Ranking

Sisense
Ranking in BI (Business Intelligence) Tools
12th
Ranking in Data Visualization
8th
Ranking in Embedded BI
7th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
44
Ranking in other categories
Cloud Analytics (3rd), Reporting (11th)
ThoughtSpot
Ranking in BI (Business Intelligence) Tools
10th
Ranking in Data Visualization
9th
Ranking in Embedded BI
6th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the BI (Business Intelligence) Tools category, the mindshare of Sisense is 1.3%, down from 1.4% compared to the previous year. The mindshare of ThoughtSpot is 1.5%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
ThoughtSpot1.5%
Sisense1.3%
Other97.2%
BI (Business Intelligence) Tools
 

Featured Reviews

Caramel Moana - PeerSpot reviewer
Senior Business Analyst at Target
Data analytics has transformed our KPI tracking and now drives faster sales decisions
This tool has given me the power to convert data into new analytical applications, giving me transparency about working on multiple platforms, and since it is cloud-based, it combines different pages for a complete progress report. Overall, it is playing a perfect, fantastic role in my organization. Some of the best features Sisense offers include its speed due to the In-Chip methodology, great visualization that makes BI easier, and the ability to load millions of data in seconds, which did not seem possible with other traditional reporting tools. It also has a robust architecture and provides REST APIs for external access. I emphasized the In-Chip methodology because it allows for accessing millions of data in a short span of seconds while providing the best visual effects for our business data.
Purity Wairimu - PeerSpot reviewer
Financial Analyst at Nestlé
Self-service analytics has empowered teams and now drives faster data-driven decisions
I have an experience of four years using ThoughtSpot. ThoughtSpot is very easy to use. Even non-technical users find it very easy to use and user-friendly. Some of the best features ThoughtSpot offers are innovation, ease of use, and data analytics. Reporting development is also pretty easy, making complex formulas slightly easier. Additionally, dashboarding for non-technical people, easy search of data, ease of getting insights, AI-driven analytics, and the ability to easily build charts are highlights. ThoughtSpot also offers data connection with live data sources. ThoughtSpot's scalability is impressive; it can handle large data easily, and performance has been powerful and reliable. The AI-driven analytics capabilities in ThoughtSpot help to predict future outcomes and are very helpful in tracking data, and performance is great.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
7%
Government
7%
Manufacturing Company
6%
Financial Services Firm
18%
Manufacturing Company
10%
Computer Software Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise14
 

Questions from the Community

What needs improvement with Sisense?
Sisense has some limitations, especially in rendering tables or graphs. For example, if you want to perform custom sorting or searching based on multiple columns, that becomes quite tricky. Providi...
What is your primary use case for Sisense?
Sisense was used for one of our clients to enable analytics and dashboards for their applications, which were supposed to get the data from different partners for that specific client. Sisense is w...
What is your experience regarding pricing and costs for Sisense?
My experience with pricing, setup cost, and licensing shows that pricing is a little bit higher when compared to other applications, but that justifies the use case.
What is your experience regarding pricing and costs for ThoughtSpot?
The pricing is on the higher end but reasonable for what ThoughtSpot offers.
What needs improvement with ThoughtSpot?
There should be a free version of it for people to learn easily so that they get adapted easily and get used to supporting the Domo community, which is something very important. The certification c...
What is your primary use case for ThoughtSpot?
I had some experience with ThoughtSpot. It was a very limited use case, as I was just a part of a POC, so I cannot really comment.
 

Comparisons

 

Overview

 

Sample Customers

Ebay, WIX, Wave Accounting, ESPN.com, Magellan Luxury Hotel, Paylogic, Sony, Merck, EDA, One Hour Translation, NASA, Plastic Jungle, Philips, Yahoo
Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about Sisense vs. ThoughtSpot and other solutions. Updated: January 2026.
881,707 professionals have used our research since 2012.