Slack vs Workplace by Facebook comparison

Slack and Meta are both solutions in the Enterprise Social Software category. Slack is ranked #2 with an average rating of 8.2, while Meta is ranked #8 with an average rating of 7.8. Slack holds a 12.8% mindshare in ESS, compared to Meta’s 3.4% mindshare. Additionally, 93% of Slack users are willing to recommend the solution, compared to 100% of Meta users who would recommend it.

Slack

Read 76 Slack reviews

1,201 Views
484 Comparison Views

93% willing to recommend

Workplace by Facebook

Read 5 Workplace by Facebook reviews

297 Views
163 Comparison Views

100% willing to recommend

Slack

Workplace by Facebook

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Executive SummaryUpdated on Jan 23, 2025

Slack and Workplace by Facebook are competing in the communication platform category. Workplace by Facebook may have an upper hand due to its comprehensive features.

Features: Slack is favored for its dynamic communication channels, cross-platform consistency, and integration capabilities. It facilitates efficient team interaction through private and group messaging. Workplace by Facebook provides extensive tools integrated with other Facebook services, appealing to large organizations familiar with Facebook's ecosystem, enabling broad connectivity and collaboration.

Room for Improvement: Slack could enhance its support services and personalized guidance for large enterprises. It may also benefit from offering more all-encompassing communication features. Workplace by Facebook might improve in reducing the complexity of its setup and lowering initial costs. It could also enhance integration efficiency with non-Facebook services.

Ease of Deployment and Customer Service: Workplace by Facebook offers seamless integration for enterprises using Facebook's ecosystem, supported by extensive training materials. Slack is recognized for its intuitive platform, mostly relying on community-driven resources, and it is suitable for organizations preferring a straightforward setup.

Pricing and ROI: Slack offers a flexible pricing model that suits smaller teams focusing on cost-effectiveness, ensuring a balanced ROI with its customizable features. Workplace by Facebook offers competitive pricing but higher initial setup costs, delivering substantial long-term ROI, especially for large-scale operations utilizing its full array of tools.

To learn more, read our detailed Slack vs. Workplace by Facebook Report (Updated: June 2025).

Buyer's Guide

Slack vs. Workplace by Facebook

June 2025

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Helped 860,168 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Slack

Ranking in Enterprise Social Software

2nd

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Workplace by Facebook

Ranking in Enterprise Social Software

8th

Average Rating

7.8

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Enterprise Social Software category, the mindshare of Slack is 12.8%, up from 10.0% compared to the previous year. The mindshare of Workplace by Facebook is 3.4%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software

Featured Reviews

Awais Mehmood

Webflow Developer at Qureos

Automation features and user-friendly interface support seamless communication

Slack is very supportive in terms of communication between my colleagues and clients. While working with the reimbursement feature, I found the automation capabilities on Slack to be incredibly useful, allowing me to automate messages for specific dates or times and even to greet someone on their birthday. I haven't specifically used the channel organization feature of Slack, as I am added to channels, but I use it with Airtable, which automates notifications to a specific Slack channel when a user fills out a form on our website. In my experience, Slack is a stable product for communication, and I appreciate its automation features and integration of AI capabilities for enhancing specific functions.

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Aryan Singh1

Product Manager at Infozion

Offers good integration features but needs to offer more flexibility in the language option offered

There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has definitively made an improvement on our productivity. Information does not got lost in hundreds of less important messages."

"The solution has a great user interface and functionalities. It has good features that we can use. We can integrate any third-party application with Slack so that it provides you with insights and updates in real-time on Slack itself."

"The product has the ability to scale."

"Slack helps me to read bulk messages."

"The integration with Google Calendar is easy to use and allows us to receive notifications before meetings."

"I am impressed with the product's calls and screen share features which are very useful."

"One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice."

"In terms of setup, approaching its menu is simple."

More Slack pros

"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."

"The product was easy to use."

"The tool's integration feature benefited the workflow...it helped centralize communication."

"Storage is the best thing about the solution."

"A full-featured collaboration tool that is as easy to use as Facebook."

Cons

"Slack's channel and chat management could be more intuitive. Configuring chats and pinning in Teams is easier, even though Slack has these features, they are not intuitive enough to engage with."

"It would be better if Slack had a 'select all' option to delete all the files."

"The tool has stability issues that need to be improved. We are not native English speakers and Slack needs to integrate grammar checks."

"The notifications on the phone are delayed."

"From my perspective, a disadvantage of Slack compared to Teams is that connecting between the apps can be a bit difficult."

"When someone responds to my message in Slack, a new window opens. There should be an option to roll down the answers."

"Sometimes there are login issues."

"The only area of concern that I have is with the inability to preview received documents without having to download them first."

More Slack cons

"There needs to be a restriction on who can download content."

"The product should allow users to assign tasks and automate processes."

"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."

"The conferencing feature does not work well with multiple parties or locations."

"The implementation could be made easier."

Pricing and Cost Advice

"Slack is definitely worth the money."

"The solution is expensive."

"The solution is cheap in my country."

"It's on the more expensive side."

"It is an expensive tool. We pay 15 to 20 USD monthly per user."

"The tool's pricing could be cheaper."

"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."

"It is less expensive than one of its competitors."

More Slack pricing and cost advice

"The regular package costs us $4 per user per month."

"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."

"The solution seemed expensive to me."

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Top Industries

By visitors reading reviews

Educational Organization

56%

Computer Software Company

Financial Services Firm

University

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Slack?

Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...

See all answers

What is your experience regarding pricing and costs for Slack?

I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.

See all answers

What needs improvement with Slack?

Sometimes Slack behaves unexpectedly and shuts down without notification or support communication. There is a need to add a call group feature to facilitate scheduling and conducting meetings withi...

See all answers

What do you like most about Workplace by Facebook?

The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access.

See all answers

What needs improvement with Workplace by Facebook?

See all answers

What is your primary use case for Workplace by Facebook?

I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...

See all answers

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Product Reports

Buyer's Guide

Slack

June 2025

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Buyer's Guide

Enterprise Social Software

June 2025

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Also Known As

No data available

Facebook Workplace, Facebook at Work

Overview

Slack is where work happens. It’s a digital workspace that powers your organization — all the pieces and the people — so you can get things done.

Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.

Slack

Facebook Workplace is a dedicated and secure space for companies to connect, communicate and collaborate. Organizations of all sizes can use familiar Facebook features such as News Feed, groups, messages and events to get things done.

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe

Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products

Buyer's Guide

Slack vs. Workplace by Facebook

June 2025

Free Report: Slack vs. Workplace by Facebook

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