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SolarWinds Server and Application Monitor vs Zenoss Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Server and Appli...
Ranking in Server Monitoring
5th
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (20th), Active Directory Management (8th)
Zenoss Cloud
Ranking in Server Monitoring
25th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (19th), Event Monitoring (14th), Network Monitoring Software (64th), IT Infrastructure Monitoring (50th), Container Monitoring (8th), Cloud Monitoring Software (41st), AIOps (28th)
 

Mindshare comparison

As of September 2026, in the Server Monitoring category, the mindshare of SolarWinds Server and Application Monitor is 3.0%, up from 2.7% compared to the previous year. The mindshare of Zenoss Cloud is 3.1%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
SolarWinds Server and Application Monitor3.0%
Zenoss Cloud3.1%
Other93.9%
Server Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."
"It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization."
"SolarWinds fit the bill because it gave many possibilities in monitoring with a good amount of out of the box capabilities."
"It's good at monitoring system-specific things like ports, services."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."
"Monitoring of processes and services is the most valuable feature; it is not necessarily just the server alone in terms of the CPU or the memory, as we can go in-depth into services and processes."
"SolarWinds allows network administrators to easily monitor the network by customizing the pages to see what exactly is needed, in addition to the deep statistics shown for nodes and interfaces like response time, packet loss, interface CRC, interface errors, as well as the rich graphs for all network elements."
"With this solution, they can have one million users at the same time with no crashes."
"It is the most flexible solution of this type, but it takes time to adapt."
"The most valuable feature is the flexible discovery mechanism."
"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"Overall, it's a great solution, and I consider it to be one of the best."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
 

Cons

"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."
"The technical support was better in previous years. With the launch of the premium support service, the normal support has declined."
"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."
"SolarWinds' interface is slow, and this is a global concern."
"We are looking into other solutions because it is just too expensive to keep scaling."
"For each poller, SolarWinds Server and Application Monitor can only monitor up to ten thousand components, which restricts scalability."
"The product does not explain why a problem occurred."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"It would be ideal if the product offered sound alerts."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"The AI aspect needs to improve."
"This solution is complex for beginners so it takes some time to learn."
"There was a problem with Zenoss and storage monitoring."
 

Pricing and Cost Advice

"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
"I like the pricing for this SolarWinds product."
"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."
"The price is too high."
"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
"The solution is overpriced in terms of application management."
"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"It depends on the customer, what he wants."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
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Top Industries

By visitors reading reviews
Educational Organization
13%
University
8%
Financial Services Firm
7%
Outsourcing Company
7%
Comms Service Provider
14%
Construction Company
13%
Manufacturing Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
What is your primary use case for SolarWinds Server and Application Monitor?
I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Also Known As

SolarWinds SAM
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Andr. L. Riis AS, NetSuite
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about SolarWinds Server and Application Monitor vs. Zenoss Cloud and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.