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SonicWall NSa vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Companies report high ROI with Fortinet FortiGate due to cost-effectiveness, security, performance, and ease of management.
Sentiment score
4.8
Businesses praised SonicWall NSa for cost-effectiveness, security enhancements, operational savings, and improved efficiency, delivering strong long-term returns.
Sentiment score
6.2
Zscaler Internet Access cuts costs by removing legacy systems and reducing security, hardware, and management expenses, enhancing efficiency.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate's service is praised for good documentation but receives mixed feedback on technical support speed and effectiveness.
Sentiment score
8.5
SonicWall NSa's customer service is efficient and knowledgeable despite occasional slow response times and reliance on partners.
Sentiment score
6.6
Zscaler Internet Access's support is praised for responsiveness and knowledge, though improvements in communication and response times are needed.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
The support from SonicWall was excellent.
SonicWall support is very helpful and responsive.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
I find customer support to be quite adequate
 

Scalability Issues

Sentiment score
7.0
Fortinet FortiGate offers scalable, adaptable solutions for varied business sizes, despite some hardware limitations in large deployments.
Sentiment score
6.7
SonicWall NSa scalability is largely praised, with adaptability depending on model and workload expectations, requiring potential upgrades.
Sentiment score
7.4
Zscaler Internet Access offers seamless scalability for varying user bases, though some encounter bandwidth and regional data center issues.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
I would rate its scalability around eight out of ten, meaning there are no issues, and it is pretty easy to scale.
Regarding scalability, it's important to ascertain the customer's future requirements, as firewalls need to be sized according to their expected scalability, such as moving from 500 users today to more in the coming years.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
They require close to 200,000 megabits per second, and this bandwidth requirement has posed problems for both Zscaler and Netskope.
 

Stability Issues

Sentiment score
7.4
Fortinet FortiGate is stable and reliable with updates addressing high CPU usage, memory constraints, and firmware bugs efficiently.
Sentiment score
8.4
SonicWall NSa is stable and reliable, with occasional VPN, performance, and latency issues resolved through updates and high availability.
Sentiment score
7.4
Zscaler Internet Access is praised for reliability and stability, despite occasional regional performance issues and being expensive.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
The stability of SonicWall NSA is quite good.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
 

Room For Improvement

Fortinet FortiGate needs interface improvements, better bandwidth management, enhanced reporting, consistent performance, and streamlined support, licensing, and cloud integration.
SonicWall NSa's complex interface and inadequate features hinder usability, leading to delays and inefficiencies in management and troubleshooting.
Zscaler Internet Access needs better integration, improved interfaces, pricing, performance, more data centers, and enhanced government site reliability.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
More details in the analytical tools offered would be appreciated since it is not yet mature.
There are some aspects of the dashboard configuration or customization that could be improved.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
 

Setup Cost

Fortinet FortiGate offers flexible, competitively priced solutions with excellent price-performance ratio compared to Cisco and Palo Alto.
SonicWall NSa is cost-effective for enterprises with competitive pricing, appealing licensing, and potential savings on maintenance.
Zscaler Internet Access is costly but valued for its robust security features, global coverage, and comprehensive capabilities.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It is about 20% cheaper.
SonicWall is much cheaper compared to Fortinet, particularly regarding renewal and licensing costs.
I would rate the price of the product as seven out of ten.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
 

Valuable Features

Fortinet FortiGate is valued for its diverse features, cost-efficiency, and scalability, offering comprehensive network protection and easy management.
SonicWall NSa provides comprehensive network security with deep packet inspection, UTM features, scalability, and user-friendly management for businesses.
Zscaler Internet Access excels in URL filtering, threat protection, and secure access, noted for scalability and seamless user experience.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Real-time deep memory inspection is very helpful and has had a positive impact on our security posture.
SonicWall NSA's most valuable features are its SD-WAN and a system RTBI that blocks all attacks.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
Some of the most valuable features of Zscaler Internet Access include secure web gateways, URL filtering, data loss prevention, anti-malware defense, file extension blocking, and a comprehensive categorization system.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
419
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
SonicWall NSa
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
88
Ranking in other categories
Firewalls (17th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
57
Ranking in other categories
Secure Web Gateways (SWG) (4th), Internet Security (2nd)
 

Mindshare comparison

Firewalls Market Share Distribution
ProductMarket Share (%)
SonicWall NSa1.7%
Fortinet FortiGate20.8%
Netgate pfSense12.0%
Other65.5%
Firewalls
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Zscaler Internet Access14.5%
Cisco Umbrella16.7%
Prisma Access by Palo Alto Networks10.8%
Other58.0%
Secure Web Gateways (SWG)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Constantnos Achilleos - PeerSpot reviewer
Network security has strengthened with next-generation firewall features and cost savings
I primarily use SonicWall NSA as a next-generation firewall for network security architecture. It is especially used for securing business operations with networks of more than 250 people SonicWall NSA's most valuable features are its SD-WAN and a system RTBI that blocks all attacks. These…
Mohan Janarthanan - PeerSpot reviewer
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
13%
Manufacturing Company
8%
Educational Organization
7%
Comms Service Provider
7%
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business263
Midsize Enterprise101
Large Enterprise144
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise21
Large Enterprise24
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise39
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about SonicWall NSa?
The product blocks access when I visit unrecognized websites.
What is your experience regarding pricing and costs for SonicWall NSa?
I would rate the price of the product as seven out of ten.
What needs improvement with SonicWall NSa?
I have not really seen any problems with SonicWall NSa on the technical front, but the quality of support is not that...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
NSA 250M, NSA 2600, NSA 3600, NSA 4600, NSA 5600, Dell SonicWALL NSA
ZIA
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Orange County Rescue Mission, First Source, Michaels & Taylor, Green Clinic Health System, Aspire Chiltern Skills and Enterprise Centre, UnitedStack, Faith Lutheran College Redlands, Celtic Manor Resort, Star Kay White, Air Works, Unimat Life, NHS Yorkshire and Humber Commissioning Support (YHCS), Hutt City Council, Mato Grosso do Sul, Nspyre
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about SonicWall NSa vs. Zscaler Internet Access and other solutions. Updated: July 2019.
866,300 professionals have used our research since 2012.