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Splunk Enterprise Platform vs ThoughtSpot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Splunk Enterprise enhances security and performance, reduces troubleshooting time, and improves productivity with efficient data management and powerful search capabilities.
Sentiment score
6.4
ThoughtSpot offers time savings and strategic benefits, though ROI quantification is challenging and adoption varies despite its user-friendly interface.
Splunk Enterprise Platform saves approximately 20 to 30 percent of my time without having to perform different actions separately.
Manager Recruitment at tata elxsi
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
Based on our implementation in one project, we are trying to raise more funding to expand its use.
Senior Business Intelligence Architect at Mphasis
This tool has really improved our decision-making by 70 to 80% because we are able to rely on insights from different data sources from different departments.
Financial Analyst at Nestlé
 

Customer Service

Sentiment score
6.6
Splunk Enterprise Platform has mixed support satisfaction, with users relying on community resources and varying in rating support effectiveness.
Sentiment score
5.9
ThoughtSpot's customer service receives mixed reviews, with praise for responsiveness but some criticism for delays and knowledge base limitations.
It is crucial for anyone looking to deploy Splunk Enterprise Platform to first certify for their courses, such as the Splunk Administrator and the Power User Administrator certifications, which address all troubleshooting queries.
SOC A2 at Innodata-ISOGEN
When we encounter issues, we utilize the Splunk community, which I believe showcases a big advantage of Splunk due to its strong community support.
Security Consultant at ITSEC Asia
I have no problem with the technical support provided by Splunk Enterprise Platform at all.
Security Consultant at a tech vendor with 5,001-10,000 employees
I stopped opening tickets due to insufficient and untimely responses.
Software Engineer (Data specialist) at Salesforce
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
The customer support for ThoughtSpot is very proactive and supportive, available 24/7.
Financial Analyst at Nestlé
 

Scalability Issues

Sentiment score
7.7
Splunk Enterprise Platform is scalable, integrates well, supports cloud transitions, and distributed deployment for efficient data management.
Sentiment score
6.1
ThoughtSpot is praised for scalability and flexibility but faces challenges in governance; contract type affects its scalability potential.
Splunk allows for scalability, as you can start with an all-in-one instance and, as your deployment grows, split it into distributed deployment, such as separating the search head and indexers.
Security Consultant at ITSEC Asia
Some products can automatically scale, but Splunk requires manual configuration changes to achieve scale, which is slightly outdated compared to modern technologies.
Consultant at Artifield
If the server is down, I can upgrade the server resources or create a new node for performance optimization.
SOC A2 at Innodata-ISOGEN
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
Sr Data Analytics Consultant at Capgemini
The platform does not have technical problems with scaling data or connections.
Software Engineer (Data specialist) at Salesforce
As our data has grown, I have validated huge datasets and complex models without significant issues.
Data Analyst at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.2
Splunk Enterprise is praised for stability, ease of use, security, and performance, with strong support in complex environments.
Sentiment score
6.3
ThoughtSpot is reliable and stable, with minimal downtime and smooth upgrades, despite occasional performance issues and integration needs.
It requires managing configuration files and processing operations manually, limiting its auto-scaling capabilities.
Consultant at Artifield
Splunk Enterprise Platform is stable when not integrating or adding new devices continuously.
SOC A2 at Innodata-ISOGEN
It was straightforward for me and my team, with no complexities involved.
Senior Manager at Bank of America
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
Sr Data Analytics Consultant at Capgemini
The upgrades are smooth with no downtime, which is super important.
Software Engineer (Data specialist) at Salesforce
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Room For Improvement

Users seek enhanced support, lower costs, integration ease, advanced automation, AI capabilities, better dashboards, and improved permissions.
ThoughtSpot lacks customization, flexibility, and affordable options, with users desiring improved integrations, usability, and a free learning version.
The deep learning capabilities need enhancing, especially on Splunk Cloud, where customers find it challenging to use deep learning tools without setting up backend computing resources.
Consultant at Artifield
It is complex for inexperienced cybersecurity engineers and requires experienced personnel to handle it effectively.
Regional Director at iSecureMind
The cost is the most significant area for improvement in Splunk Enterprise Platform, as it is quite expensive, causing many clients to differ due to this reason.
SOC A2 at Innodata-ISOGEN
Currently, it is not as customizable as the options available on Power BI or Tableau.
Sr Data Analytics Consultant at Capgemini
Handling governance when there are many models and dashboards is complex.
Software Engineer (Data specialist) at Salesforce
Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Setup Cost

Splunk Enterprise is costly for small businesses, with mixed reviews on value but potential benefits for larger organizations.
ThoughtSpot offers competitive pricing with flexible negotiation, generally costing more than Power BI but less than Tableau.
The pricing model is based on ingesting data sizes, not user count, and includes a free tier for up to 500 MB of daily data.
Consultant at Artifield
Splunk Enterprise Platform is expensive.
Regional Director at iSecureMind
Regarding pricing, I remember that Splunk is generally more expensive than SIEMs such as Microsoft Sentinel and Securonix, while it is also pricier than Elastic Security.
Security Consultant at ITSEC Asia
HubSpot is expensive.
Software Engineer (Data specialist) at Salesforce
ThoughtSpot's pricing is reasonable and in line with other BI tools.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
The pricing, setup cost, and licensing for ThoughtSpot are competitive.
Financial Analyst at Nestlé
 

Valuable Features

Splunk Enterprise provides customizable dashboards for efficient data analysis, advanced threat detection, and seamless integration with IT systems.
ThoughtSpot simplifies data exploration with AI analytics, offering speed, scalability, and user-friendly interfaces for efficient decision-making.
Splunk Enterprise Platform also has its own Phantom as a SOAR, which is much more refined and gives more accurate results than any other AI integrated SIM tool.
SOC A2 at Innodata-ISOGEN
The anomaly detection is very good for live production data. Whenever an anomaly comes in an application, it automatically resolves and just gives the notification.
Technical Lead at a financial services firm with 10,001+ employees
Splunk Enterprise Platform will create an incident and detect this as a credential compromise because we have a successful login from another location.
Cybersecurity Team Leader at EMAK For Computer Manufacturing (ECM)
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
Sr Data Analytics Consultant at Capgemini
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
When I upload a data dump, AI analytics suggest possible data visualizations and insights, which I can pin to dashboards or live boards for modification.
Data Analyst at a tech vendor with 10,001+ employees
 

Categories and Ranking

Splunk Enterprise Platform
Ranking in Data Visualization
6th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
39
Ranking in other categories
IT Alerting and Incident Management (5th)
ThoughtSpot
Ranking in Data Visualization
9th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
BI (Business Intelligence) Tools (10th), Embedded BI (6th)
 

Mindshare comparison

As of March 2026, in the Data Visualization category, the mindshare of Splunk Enterprise Platform is 1.6%, up from 1.5% compared to the previous year. The mindshare of ThoughtSpot is 2.6%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Enterprise Platform1.6%
ThoughtSpot2.6%
Other95.8%
Data Visualization
 

Featured Reviews

FK
SOC A2 at Innodata-ISOGEN
Has streamlined data integration and enabled real-time dashboard visualizations through a powerful search engine
Splunk Enterprise Platform has a vast and versatile powerful search engine with which I can handle all queries, and creating use cases and the search and dashboard is the main selling point, allowing me to visualize live dashboards. The platform has a powerful search engine, allowing the integration of custom AI such as ChatGPT. Splunk Enterprise Platform also has its own Phantom as a SOAR, which is much more refined and gives more accurate results than any other AI integrated SIM tool. In anomaly detection, I can live track anomalies and change the registry. Splunk Enterprise Platform serves as a time-saving solution because integrating other sources such as Syslog or router switch firewall is much easier.
Purity Wairimu - PeerSpot reviewer
Financial Analyst at Nestlé
Self-service analytics has empowered teams and now drives faster data-driven decisions
I have an experience of four years using ThoughtSpot. ThoughtSpot is very easy to use. Even non-technical users find it very easy to use and user-friendly. Some of the best features ThoughtSpot offers are innovation, ease of use, and data analytics. Reporting development is also pretty easy, making complex formulas slightly easier. Additionally, dashboarding for non-technical people, easy search of data, ease of getting insights, AI-driven analytics, and the ability to easily build charts are highlights. ThoughtSpot also offers data connection with live data sources. ThoughtSpot's scalability is impressive; it can handle large data easily, and performance has been powerful and reliable. The AI-driven analytics capabilities in ThoughtSpot help to predict future outcomes and are very helpful in tracking data, and performance is great.
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Top Industries

By visitors reading reviews
Healthcare Company
11%
Hospitality Company
11%
Insurance Company
10%
Manufacturing Company
7%
Financial Services Firm
17%
Manufacturing Company
10%
Computer Software Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise2
Large Enterprise26
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise14
 

Questions from the Community

What do you like most about Splunk Enterprise Platform?
The most valuable features of the solution are the load balancing technique, the forwarding technique, and SSL certification.
What needs improvement with Splunk Enterprise Platform?
I think the machine learning toolkit is fine, but when I talk about threat intelligence, it is not that effective. Since recently, I think Splunk Enterprise Platform has acquired Cisco, which has a...
What is your primary use case for Splunk Enterprise Platform?
The most valuable feature I have found so far is the correlation rule. That seems to be very valuable for us. I can create any alert using the correlation rule, which seems to be interesting for me...
What is your experience regarding pricing and costs for ThoughtSpot?
The pricing, setup cost, and licensing for ThoughtSpot are competitive, and it is a very user-friendly tool compared to its competitors. Setting it up was easy and straightforward.
What needs improvement with ThoughtSpot?
The customizability of the visualization live boards should be improved. Additional support for more data warehouse systems is needed, as data does not always match sometimes. Sophisticated data mo...
What is your primary use case for ThoughtSpot?
My name is Peter Chemo, a Financial Analyst at Nesto. One of the major challenges that ThoughtSpot solves is reducing the dependency on data teams for reports and insights. ThoughtSpot also integra...
 

Overview

 

Sample Customers

Information Not Available
Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about Splunk Enterprise Platform vs. ThoughtSpot and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.