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Splunk Enterprise Platform vs ThoughtSpot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.4
Splunk Enterprise boosts ROI by enhancing productivity, streamlining operations, reducing costs, and offering real-time insights for better decision-making.
Sentiment score
6.4
ThoughtSpot offers time savings and strategic benefits, though ROI quantification is challenging and adoption varies despite its user-friendly interface.
Splunk Enterprise Platform saves approximately 20 to 30 percent of my time without having to perform different actions separately.
Manager Recruitment at tata elxsi
I have seen a return on investment from using Splunk Enterprise Platform, illustrated by tracking how the daily data volume has been indexed, the estimated cost, the monthly actual report, and the annual report.
security engineer at a tech vendor with 501-1,000 employees
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
Based on our implementation in one project, we are trying to raise more funding to expand its use.
Senior Business Intelligence Architect at Mphasis
This tool has really improved our decision-making by 70 to 80% because we are able to rely on insights from different data sources from different departments.
Financial Analyst at Nestlé
 

Customer Service

Sentiment score
7.1
Splunk Enterprise's customer service is praised for responsiveness, with efficient community resources complementing mixed-rated technical support.
Sentiment score
5.9
ThoughtSpot's customer service receives mixed reviews, with praise for responsiveness but some criticism for delays and knowledge base limitations.
We contacted support and they were able to provide us with the solution which is currently working fine.
Splunk Engineer at Data Elicit Solutions Pvt. Ltd.
It is crucial for anyone looking to deploy Splunk Enterprise Platform to first certify for their courses, such as the Splunk Administrator and the Power User Administrator certifications, which address all troubleshooting queries.
SOC A2 at Innodata-ISOGEN
When we encounter issues, we utilize the Splunk community, which I believe showcases a big advantage of Splunk due to its strong community support.
Security Consultant at ITSEC Asia
I stopped opening tickets due to insufficient and untimely responses.
Software Engineer (Data specialist) at Salesforce
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
The customer support for ThoughtSpot is very proactive and supportive, available 24/7.
Financial Analyst at Nestlé
 

Scalability Issues

Sentiment score
8.0
Splunk Enterprise is highly scalable and customizable, handling data growth effectively, especially for cloud deployments in growing organizations.
Sentiment score
6.1
ThoughtSpot is praised for scalability and flexibility but faces challenges in governance; contract type affects its scalability potential.
Splunk allows for scalability, as you can start with an all-in-one instance and, as your deployment grows, split it into distributed deployment, such as separating the search head and indexers.
Security Consultant at ITSEC Asia
It is highly stable and scalable for us.
Dev Ops And Observability Admin at a tech services company with 11-50 employees
Some products can automatically scale, but Splunk requires manual configuration changes to achieve scale, which is slightly outdated compared to modern technologies.
Consultant at Artifield
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
Sr Data Analytics Consultant at Capgemini
The platform does not have technical problems with scaling data or connections.
Software Engineer (Data specialist) at Salesforce
As our data has grown, I have validated huge datasets and complex models without significant issues.
Data Analyst at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.3
Users commend Splunk Enterprise for stability and performance, excelling in handling large data sets with minimal downtime.
Sentiment score
6.3
ThoughtSpot is reliable and stable, with minimal downtime and smooth upgrades, despite occasional performance issues and integration needs.
Our L1 and L2 teams get real-time alerts and query the SPL effectively without delays that other SIEM solutions may impose.
Global Head Of Security Architecture Digital & Technology at Aramex
It is highly stable and scalable for us.
Dev Ops And Observability Admin at a tech services company with 11-50 employees
It requires managing configuration files and processing operations manually, limiting its auto-scaling capabilities.
Consultant at Artifield
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
Sr Data Analytics Consultant at Capgemini
The upgrades are smooth with no downtime, which is super important.
Software Engineer (Data specialist) at Salesforce
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Room For Improvement

Splunk Enterprise faces high costs, complexity, and support issues, needing improvements in AI, user-friendliness, and pricing flexibility.
ThoughtSpot lacks customization, flexibility, and affordable options, with users desiring improved integrations, usability, and a free learning version.
The deep learning capabilities need enhancing, especially on Splunk Cloud, where customers find it challenging to use deep learning tools without setting up backend computing resources.
Consultant at Artifield
I could also build some pre-indexed summaries so that Splunk Enterprise Platform can search much faster than raw logs.
security engineer at a tech vendor with 501-1,000 employees
From an architectural standpoint, data onboarding, normalization, performance, and scalability improvements would be beneficial, particularly in optimizing search speed and query execution to handle larger searches efficiently.
Global Head Of Security Architecture Digital & Technology at Aramex
Currently, it is not as customizable as the options available on Power BI or Tableau.
Sr Data Analytics Consultant at Capgemini
Handling governance when there are many models and dashboards is complex.
Software Engineer (Data specialist) at Salesforce
Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Setup Cost

Splunk Enterprise is costly for large data volumes, often pricier than competitors like Microsoft Sentinel and Elastic Security.
ThoughtSpot offers competitive pricing with flexible negotiation, generally costing more than Power BI but less than Tableau.
The pricing model is based on ingesting data sizes, not user count, and includes a free tier for up to 500 MB of daily data.
Consultant at Artifield
We ingest terabytes of data, so I can say Splunk Enterprise Platform is somewhat costly.
Dev Ops And Observability Admin at a tech services company with 11-50 employees
Splunk Enterprise Platform is expensive.
Regional Director at iSecureMind Integrated Solutions
HubSpot is expensive.
Software Engineer (Data specialist) at Salesforce
ThoughtSpot's pricing is reasonable and in line with other BI tools.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
The pricing, setup cost, and licensing for ThoughtSpot are competitive.
Financial Analyst at Nestlé
 

Valuable Features

Splunk Enterprise excels in data analytics, offering powerful search, scalability, real-time monitoring, and seamless integration for operational efficiency.
ThoughtSpot simplifies data exploration with AI analytics, offering speed, scalability, and user-friendly interfaces for efficient decision-making.
Splunk Enterprise Platform also has its own Phantom as a SOAR, which is much more refined and gives more accurate results than any other AI integrated SIM tool.
SOC A2 at Innodata-ISOGEN
The anomaly detection is very good for live production data. Whenever an anomaly comes in an application, it automatically resolves and just gives the notification.
Technical Lead at a financial services firm with 10,001+ employees
Splunk Enterprise Platform will create an incident and detect this as a credential compromise because we have a successful login from another location.
Cybersecurity Team Leader at EMAK For Computer Manufacturing (ECM)
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
Sr Data Analytics Consultant at Capgemini
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
When I upload a data dump, AI analytics suggest possible data visualizations and insights, which I can pin to dashboards or live boards for modification.
Data Analyst at a tech vendor with 10,001+ employees
 

Categories and Ranking

Splunk Enterprise Platform
Ranking in Data Visualization
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
45
Ranking in other categories
IT Alerting and Incident Management (4th)
ThoughtSpot
Ranking in Data Visualization
10th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
BI (Business Intelligence) Tools (10th), Embedded BI (6th)
 

Mindshare comparison

As of May 2026, in the Data Visualization category, the mindshare of Splunk Enterprise Platform is 1.5%, down from 1.6% compared to the previous year. The mindshare of ThoughtSpot is 2.6%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Enterprise Platform1.5%
ThoughtSpot2.6%
Other95.9%
Data Visualization
 

Featured Reviews

Vikas Pandita - PeerSpot reviewer
Global Head Of Security Architecture Digital & Technology at Aramex
Centralized analytics have transformed noc and soc operations and deliver faster threat response
Splunk Enterprise Platform's most valuable features include its integration with AI, as Cisco, which has taken Splunk Enterprise Platform recently, is building up AI functionalities, enhancing remediation capabilities and the orchestration part in the market. Additionally, Splunk Enterprise Platform shows the correct logs at the correct time, and inventory management is very good. I assess the effectiveness of Splunk Enterprise Platform in detecting anomalies and preventing system outages as very strong; for over two to three decades, it has provided centralized log visibility, real-time monitoring, and analytics correlation, which is robust for threat detection and incident investigation. Splunk Enterprise Platform's machine learning capability of the toolkit predicts trends and reduces many false positives, making Splunk Enterprise Platform an essential tool for both SOC and network operations, where it effectively detects anomalies that other SIEM tools cannot. Splunk Enterprise Platform's personalized dashboards are superb, as I have been experimenting with them extensively, and new features have enhanced their quality, making them particularly effective for presentations to leadership, including direct engagement with the CISO.
Purity Wairimu - PeerSpot reviewer
Financial Analyst at Nestlé
Self-service analytics has empowered teams and now drives faster data-driven decisions
I have an experience of four years using ThoughtSpot. ThoughtSpot is very easy to use. Even non-technical users find it very easy to use and user-friendly. Some of the best features ThoughtSpot offers are innovation, ease of use, and data analytics. Reporting development is also pretty easy, making complex formulas slightly easier. Additionally, dashboarding for non-technical people, easy search of data, ease of getting insights, AI-driven analytics, and the ability to easily build charts are highlights. ThoughtSpot also offers data connection with live data sources. ThoughtSpot's scalability is impressive; it can handle large data easily, and performance has been powerful and reliable. The AI-driven analytics capabilities in ThoughtSpot help to predict future outcomes and are very helpful in tracking data, and performance is great.
report
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893,221 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Healthcare Company
9%
Construction Company
9%
Financial Services Firm
8%
Hospitality Company
8%
Financial Services Firm
17%
Manufacturing Company
9%
Computer Software Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise4
Large Enterprise27
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise14
 

Questions from the Community

What needs improvement with Splunk Enterprise Platform?
When concerning the cost of Splunk Enterprise Platform, the license cost can be a factor. The pricing is based on limited factors. There are two types of pricing where we have licensing based on th...
What is your primary use case for Splunk Enterprise Platform?
In terms of using Splunk Enterprise Platform, we use it for our SOC environment where we have an ES setup separately. We collect logs from various sources like AWS, EDR logs, firewall logs, WinEven...
What is your experience regarding pricing and costs for ThoughtSpot?
The pricing, setup cost, and licensing for ThoughtSpot are competitive, and it is a very user-friendly tool compared to its competitors. Setting it up was easy and straightforward.
What needs improvement with ThoughtSpot?
The customizability of the visualization live boards should be improved. Additional support for more data warehouse systems is needed, as data does not always match sometimes. Sophisticated data mo...
What is your primary use case for ThoughtSpot?
My name is Peter Chemo, a Financial Analyst at Nesto. One of the major challenges that ThoughtSpot solves is reducing the dependency on data teams for reports and insights. ThoughtSpot also integra...
 

Overview

 

Sample Customers

Information Not Available
Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about Splunk Enterprise Platform vs. ThoughtSpot and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.