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Splunk Enterprise Platform vs ThoughtSpot comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.4
Splunk Enterprise Platform boosts efficiency and reduces costs by centralizing data, streamlining processes, and providing real-time alerts.
Sentiment score
6.2
ThoughtSpot enhances decision-making and insights, reduces labor costs, increases sales, and offers ease of onboarding despite higher costs.
Key impact areas are generally time saved in investigations, higher analyst productivity, lowered costs of security incidents due to faster detection and response, and reduced manual reporting effort.
Managed Security Services Associate at Accenture
Splunk Enterprise Platform has provided tremendous value.
Splunk Engineer
For us, the main value lies in error handling and identifying bugs.
Administrator at a government with 201-500 employees
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
Based on our implementation in one project, we are trying to raise more funding to expand its use.
Senior Business Intelligence Architect at Mphasis
This tool has really improved our decision-making by 70 to 80% because we are able to rely on insights from different data sources from different departments.
Financial Analyst at Nestlé
 

Customer Service

Sentiment score
6.8
Splunk's customer service is praised for responsiveness, expertise, and high ratings despite occasional delays or reliance on community resources.
Sentiment score
6.4
ThoughtSpot's customer service is generally praised for responsiveness, but some users report delays and desire improved support resources.
We contacted support and they were able to provide us with the solution which is currently working fine.
Splunk Engineer at a recruiting/HR firm with 11-50 employees
I would rate the customer support a ten.
Splunk architect at a consultancy with 10,001+ employees
I would rate the customer support a ten.
engineer at a tech services company with 11-50 employees
The solutions engineers, even after the POC period, just kept supporting us, even though it was not really their responsibility to keep supporting us.
Senior Manager, Data Analytics at HomeBuddy
I stopped opening tickets due to insufficient and untimely responses.
Software Engineer (Data specialist) at Salesforce
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Scalability Issues

Sentiment score
7.7
Splunk Enterprise Platform excels in scalability, efficiently handling data growth and supporting seamless expansion for enterprises despite some cost concerns.
Sentiment score
6.1
ThoughtSpot efficiently manages large datasets with strong performance but lacks advanced features in preparation and customization compared to competitors.
Splunk allows for scalability, as you can start with an all-in-one instance and, as your deployment grows, split it into distributed deployment, such as separating the search head and indexers.
Security Consultant at ITSEC Asia
It is highly stable and scalable for us.
Dev Ops And Observability Admin at a tech services company with 11-50 employees
In a day we get millions of hits for the APIs.
Software Developer at a financial services firm with 10,001+ employees
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
Sr Data Analytics Consultant at Capgemini
The platform does not have technical problems with scaling data or connections.
Software Engineer (Data specialist) at Salesforce
As our data has grown, I have validated huge datasets and complex models without significant issues.
Data Analyst at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.4
Splunk Enterprise is a reliable, robust platform for log collection and security, with minor performance issues in specific environments.
Sentiment score
6.7
ThoughtSpot is reliable with large datasets but faces indexing delays; upgrades are smooth and outperforms other tools.
Our L1 and L2 teams get real-time alerts and query the SPL effectively without delays that other SIEM solutions may impose.
Global Head Of Security Architecture Digital & Technology at Aramex
It is highly stable and scalable for us.
Dev Ops And Observability Admin at a tech services company with 11-50 employees
It requires managing configuration files and processing operations manually, limiting its auto-scaling capabilities.
Consultant at Artifield
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
Sr Data Analytics Consultant at Capgemini
The upgrades are smooth with no downtime, which is super important.
Software Engineer (Data specialist) at Salesforce
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Room For Improvement

Splunk Enterprise needs UI enhancement, cost reduction, better AI, streamlined data handling, and improved training for user satisfaction.
ThoughtSpot users report limited customization, integration issues, UI complexity, high pricing, and desire more feature flexibility.
The deep learning capabilities need enhancing, especially on Splunk Cloud, where customers find it challenging to use deep learning tools without setting up backend computing resources.
Consultant at Artifield
I could also build some pre-indexed summaries so that Splunk Enterprise Platform can search much faster than raw logs.
security engineer at a tech vendor with 501-1,000 employees
From an architectural standpoint, data onboarding, normalization, performance, and scalability improvements would be beneficial, particularly in optimizing search speed and query execution to handle larger searches efficiently.
Global Head Of Security Architecture Digital & Technology at Aramex
Currently, it is not as customizable as the options available on Power BI or Tableau.
Sr Data Analytics Consultant at Capgemini
Handling governance when there are many models and dashboards is complex.
Software Engineer (Data specialist) at Salesforce
Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Setup Cost

Splunk's robust features are costly for high data needs, but flexible pricing and managed services offer some relief.
ThoughtSpot offers flexible, competitive pricing that's generally reasonable but considered expensive compared to other BI tools like Power BI.
The pricing model is based on ingesting data sizes, not user count, and includes a free tier for up to 500 MB of daily data.
Consultant at Artifield
We ingest terabytes of data, so I can say Splunk Enterprise Platform is somewhat costly.
Dev Ops And Observability Admin at a tech services company with 11-50 employees
The platform's ability to consolidate siloed tools into a single pane of glass provides immense value justifying the premium cost if the architecture is tightly managed.
Managed Security Services Associate at Accenture
Pricing is based on the number of rows extracted for our data, which I find quite fair, with no additional costs for queries or prompts produced by users.
Data Scientist at a tech vendor with 10,001+ employees
HubSpot is expensive.
Software Engineer (Data specialist) at Salesforce
ThoughtSpot's pricing is reasonable and in line with other BI tools.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Valuable Features

Splunk Enterprise enhances data analysis and incident response with powerful search, real-time monitoring, and seamless integration for improved operations.
ThoughtSpot offers AI-driven visualizations and self-service analytics, empowering non-technical users with scalability and quick insights.
Splunk Enterprise Platform also has its own Phantom as a SOAR, which is much more refined and gives more accurate results than any other AI integrated SIM tool.
SOC A2 at Innodata-ISOGEN
The anomaly detection is very good for live production data. Whenever an anomaly comes in an application, it automatically resolves and just gives the notification.
Technical Lead at a financial services firm with 10,001+ employees
Splunk Enterprise Platform will create an incident and detect this as a credential compromise because we have a successful login from another location.
Cybersecurity Team Leader at EMAK For Computer Manufacturing (ECM)
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
Sr Data Analytics Consultant at Capgemini
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
When I upload a data dump, AI analytics suggest possible data visualizations and insights, which I can pin to dashboards or live boards for modification.
Data Analyst at a tech vendor with 10,001+ employees
 

Categories and Ranking

Splunk Enterprise Platform
Ranking in Data Visualization
2nd
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
95
Ranking in other categories
IT Alerting and Incident Management (2nd)
ThoughtSpot
Ranking in Data Visualization
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
21
Ranking in other categories
BI (Business Intelligence) Tools (7th), Embedded BI (2nd)
 

Mindshare comparison

As of September 2026, in the Data Visualization category, the mindshare of Splunk Enterprise Platform is 1.4%, down from 1.5% compared to the previous year. The mindshare of ThoughtSpot is 2.3%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Enterprise Platform1.4%
ThoughtSpot2.3%
Other96.3%
Data Visualization
 

Featured Reviews

Koyena Paul - PeerSpot reviewer
Managed Security Services Associate at Accenture
Centralized security monitoring has transformed our threat detection and incident response
While Splunk Enterprise Platform is widely regarded as a powerful SIEM and observability platform, users across enterprises commonly report recurring challenges including licensing and data ingestion costs. Splunk Enterprise Platform's licensing is often based on the volume of data ingested, and as our organization grows, costs can increase significantly, and our teams may need to carefully decide which logs to ingest, which can limit visibility. A suggested improvement would be more flexible licensing options, better built-in recommendations for optimizing data ingestion, and smarter data compression or tiered pricing. There is also a steep learning curve where beginners can find SPL difficult. A suggested improvement would be more AI-assisted SPL generation, interactive tutorials, and guided dashboard creation with additional pre-built templates for common SOC use cases. These are the main areas for improvement that I can see: licensing flexibility, reducing the learning curve for new users, simplifying development, improving performance for very large datasets, and providing more AI-assisted features to reduce manual effort. In terms of adding more improvements, there are frequently discussed areas including easier third-party integrations. While Splunk Enterprise Platform supports many integrations, onboarding new security tools sometimes requires custom configurations or add-ons. A suggested improvement would be more plug-and-play integrations, faster support for new vendors, and then simplified administration. Administrators often manage indexes, forwarders, user roles, and cluster health, so a suggested improvement would be easier administration dashboards and automated health checks. These are suggestions that acknowledge Splunk Enterprise Platform's strengths while highlighting areas where many enterprise users see opportunities for further improvement. The primary areas for improvement that I see are licensing flexibility, simplifying administration, expanding plug-and-play integrations, and adding more AI-driven assistance for searches and investigations. These improvements would significantly simplify our tasks and help us solve more incidents in a lesser amount of time, making it flexible even for beginners.
Purity Wairimu - PeerSpot reviewer
Financial Analyst at Nestlé
Self-service analytics has empowered teams and now drives faster data-driven decisions
I have an experience of four years using ThoughtSpot. ThoughtSpot is very easy to use. Even non-technical users find it very easy to use and user-friendly. Some of the best features ThoughtSpot offers are innovation, ease of use, and data analytics. Reporting development is also pretty easy, making complex formulas slightly easier. Additionally, dashboarding for non-technical people, easy search of data, ease of getting insights, AI-driven analytics, and the ability to easily build charts are highlights. ThoughtSpot also offers data connection with live data sources. ThoughtSpot's scalability is impressive; it can handle large data easily, and performance has been powerful and reliable. The AI-driven analytics capabilities in ThoughtSpot help to predict future outcomes and are very helpful in tracking data, and performance is great.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
12%
Construction Company
9%
Comms Service Provider
8%
Financial Services Firm
13%
Manufacturing Company
9%
Outsourcing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise12
Large Enterprise67
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise19
 

Questions from the Community

What needs improvement with Splunk Enterprise Platform?
I would like to see more flexible licensing, easier deployment and administration, enhanced AI-driven automation, and more built-in dashboards and detection content in Splunk Enterprise Platform. I...
What is your primary use case for Splunk Enterprise Platform?
Splunk Enterprise Platform serves as our primary solution for centralized log collection, real-time security monitoring, threat detection, incident investigation, and alert management. The cloud de...
What advice do you have for others considering Splunk Enterprise Platform?
My advice for others looking into using Splunk Enterprise Platform is to start with clear use cases, onboard the right data, train your team on Splunk Enterprise Platform, optimize the searches and...
What is your experience regarding pricing and costs for ThoughtSpot?
My experience with pricing, setup cost, and licensing is that I was not part of the pricing discussions. One thing I can provide is that they are being very flexible with the limits, and they also ...
What needs improvement with ThoughtSpot?
ThoughtSpot could be improved in that the only part where ThoughtSpot is lacking compared to the more traditional players such as Tableau and Power BI is regarding the options with the visualizatio...
What is your primary use case for ThoughtSpot?
My main use case for ThoughtSpot is to provide self-service analytics capabilities for our company and the business stakeholders. As the manager of the data analytics team, we are managing ThoughtS...
 

Overview

 

Sample Customers

Information Not Available
Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about Splunk Enterprise Platform vs. ThoughtSpot and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.