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Splunk Cloud Platform vs Splunk Enterprise Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Users find Splunk Cloud beneficial for cost savings, quick issue resolution, improved visibility, and notable ROI, despite some drawbacks.
Sentiment score
7.0
Splunk Enterprise enhances ROI by improving security, simplifying data management, and reducing costs with efficient search capabilities.
Splunk Cloud Platform has impacted operational costs; it's a bit expensive, but it provides value for money.
Splunk Enterprise Platform saves approximately 20 to 30 percent of my time without having to perform different actions separately.
 

Customer Service

Sentiment score
5.7
Splunk Cloud Platform's support is inconsistent, with premium users satisfied but others experiencing delays and varying response quality.
Sentiment score
6.7
Users have mixed opinions on Splunk's support, praising accessibility but noting delays and reliance on community solutions.
Premium support is costly and may not always provide a satisfactory experience.
It is crucial for anyone looking to deploy Splunk Enterprise Platform to first certify for their courses, such as the Splunk Administrator and the Power User Administrator certifications, which address all troubleshooting queries.
 

Scalability Issues

Sentiment score
7.3
Splunk Cloud Platform impresses with scalability but faces cost concerns, praised for adaptability and easy resource expansion.
Sentiment score
7.9
Splunk Enterprise is highly scalable, handling large data volumes with minimal maintenance, and features effective automation and clustering.
If the server is down, I can upgrade the server resources or create a new node for performance optimization.
Some products can automatically scale, but Splunk requires manual configuration changes to achieve scale, which is slightly outdated compared to modern technologies.
Splunk Enterprise Platform is scalable to some extent, which is acceptable.
 

Stability Issues

Sentiment score
7.9
Splunk Cloud Platform is praised for 99.9% availability, minimal issues, and quick resolution, ensuring high user-rated stability.
Sentiment score
8.2
Splunk Enterprise Platform is praised for its stability, reliability, and efficient performance, with minor issues quickly resolved.
Splunk Enterprise Platform is stable when not integrating or adding new devices continuously.
It requires managing configuration files and processing operations manually, limiting its auto-scaling capabilities.
 

Room For Improvement

Splunk Cloud users face high costs, limited training, integration challenges, insufficient documentation, performance issues, and complex setup.
Splunk Enterprise offers powerful features but needs improvements in usability, cost, support, and handling large data volumes.
Integration is a bit difficult due to the coding required for the integrations.
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity.
The deep learning capabilities need enhancing, especially on Splunk Cloud, where customers find it challenging to use deep learning tools without setting up backend computing resources.
The cost is the most significant area for improvement in Splunk Enterprise Platform, as it is quite expensive, causing many clients to differ due to this reason.
It is complex for inexperienced cybersecurity engineers and requires experienced personnel to handle it effectively.
 

Setup Cost

Splunk Cloud Platform's high cost and complex licensing challenge small organizations and complicate budgeting due to unbundled features.
Splunk Enterprise is often seen as expensive, with high costs impacting small businesses, despite available discounts and flexible options.
Splunk Cloud is considered too expensive, with its two product offerings both being costly.
If I were to rate the price for the product from 1 to 10, I would rate it nine.
The pricing model is based on ingesting data sizes, not user count, and includes a free tier for up to 500 MB of daily data.
Splunk Enterprise Platform is expensive.
 

Valuable Features

Splunk Cloud Platform offers advanced search, dashboards, real-time analysis, AI insights, multi-cloud monitoring, and reduces maintenance workload.
Splunk Enterprise provides real-time analytics, visualizations, and integration, excelling in usability, data insights, and automation for diverse applications.
The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs.
The real-time search capability of this product enhances operational decision-making.
Splunk Enterprise Platform also has its own Phantom as a SOAR, which is much more refined and gives more accurate results than any other AI integrated SIM tool.
The features that have proven most effective for real-time data analysis include parts of the platform and its automation capabilities.
One valuable feature of Splunk Enterprise Platform is citizen programming, which allows users to manage and compute huge stream-based datasets easily using SPL language.
 

Categories and Ranking

Splunk Cloud Platform
Ranking in Data Visualization
3rd
Ranking in IT Alerting and Incident Management
2nd
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
58
Ranking in other categories
No ranking in other categories
Splunk Enterprise Platform
Ranking in Data Visualization
4th
Ranking in IT Alerting and Incident Management
5th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Data Visualization category, the mindshare of Splunk Cloud Platform is 1.2%, up from 0.5% compared to the previous year. The mindshare of Splunk Enterprise Platform is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Visualization Market Share Distribution
ProductMarket Share (%)
Splunk Cloud Platform1.2%
Splunk Enterprise Platform1.6%
Other97.2%
Data Visualization
 

Featured Reviews

UzairKhan - PeerSpot reviewer
AI-driven analytics significantly enhance operational decision-making
I am currently working with the solution, but I need to know from which NNTT. The interface is okay; its interface is good, and user interface is good. I would recommend Splunk Cloud Platform to other users and organizations because it adds value to the organization; you can do different things with it because it's a pure analytical tool, not only a SIEM tool. I am mostly focused on Splunk Cloud Platform because I chose this vendor due to the feature set that was offered by Splunk Cloud Platform; it was not being offered by any other vendor. Splunk Cloud Platform is the vendor I am referring to, not NNTT. Maintenance for Splunk Cloud Platform has been done manually, not automatically. Usually, one person takes part in maintenance. Regarding the number of users for Splunk Cloud Platform, it involves discussing the number of organizations or the number of people working in those organizations. In general, I would rate Splunk Cloud Platform a nine.
Mohammed Hassan - PeerSpot reviewer
Real-time data analysis benefits but automation in role creation needs improvement
Splunk Enterprise Platform is a good tool to have, but it is expensive. The features that have proven most effective for real-time data analysis include parts of the platform and its automation capabilities. However, I want them to enhance their automation to cover every aspect, particularly the automation of roles creation.
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Top Industries

By visitors reading reviews
Computer Software Company
31%
Financial Services Firm
10%
Manufacturing Company
5%
Pharma/Biotech Company
5%
Financial Services Firm
12%
Hospitality Company
12%
Manufacturing Company
11%
Healthcare Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise42
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise23
 

Questions from the Community

What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What is your experience regarding pricing and costs for Splunk Cloud Platform?
If I were to rate the price for the product from 1 to 10, I would rate it nine.
What needs improvement with Splunk Cloud Platform?
The disadvantage of Splunk Cloud Platform is that its integration process should be improved. The challenges I have encountered while integrating Splunk Cloud Platform include that integration is a...
What do you like most about Splunk Enterprise Platform?
The most valuable features of the solution are the load balancing technique, the forwarding technique, and SSL certification.
What needs improvement with Splunk Enterprise Platform?
For future updates of Splunk Enterprise Platform, I would like to see integration by GUI. The integration should be improved with the UI.
What is your primary use case for Splunk Enterprise Platform?
The use cases for Splunk Enterprise Platform ( /products/splunk-enterprise-platform-reviews ) vary depending on the specific scenario. Splunk Enterprise Platform ( /products/splunk-enterprise-platf...
 

Overview

 

Sample Customers

Mindtouch
Information Not Available
Find out what your peers are saying about Splunk Cloud Platform vs. Splunk Enterprise Platform and other solutions. Updated: September 2025.
868,706 professionals have used our research since 2012.