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Splunk Cloud Platform vs Splunk Enterprise Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Users find Splunk Cloud beneficial for cost savings, quick issue resolution, improved visibility, and notable ROI, despite some drawbacks.
Sentiment score
6.3
Splunk Enterprise Platform enhances security, performance, and productivity, offering substantial financial savings through efficient data management and fraud detection.
Splunk Cloud Platform has impacted operational costs; it's a bit expensive, but it provides value for money.
Business General Manager at Mutex Systems
Splunk Enterprise Platform saves approximately 20 to 30 percent of my time without having to perform different actions separately.
Manager Recruitment at tata elxsi
 

Customer Service

Sentiment score
5.7
Splunk Cloud Platform's support is inconsistent, with premium users satisfied but others experiencing delays and varying response quality.
Sentiment score
6.7
Splunk Enterprise Platform's customer service is mixed; community and resources help, while response times and support vary in effectiveness.
Premium support is costly and may not always provide a satisfactory experience.
Sr Manager at Continued
It is crucial for anyone looking to deploy Splunk Enterprise Platform to first certify for their courses, such as the Splunk Administrator and the Power User Administrator certifications, which address all troubleshooting queries.
SOC A2 at Innodata-ISOGEN
When we encounter issues, we utilize the Splunk community, which I believe showcases a big advantage of Splunk due to its strong community support.
Security Consultant at ITSEC Asia
 

Scalability Issues

Sentiment score
7.3
Splunk Cloud Platform impresses with scalability but faces cost concerns, praised for adaptability and easy resource expansion.
Sentiment score
7.9
Splunk Enterprise Platform offers scalable solutions, efficiently managing large data volumes and user bases with optional cloud support for extended scalability.
Splunk allows for scalability, as you can start with an all-in-one instance and, as your deployment grows, split it into distributed deployment, such as separating the search head and indexers.
Security Consultant at ITSEC Asia
Some products can automatically scale, but Splunk requires manual configuration changes to achieve scale, which is slightly outdated compared to modern technologies.
Consultant at Artifield
If the server is down, I can upgrade the server resources or create a new node for performance optimization.
SOC A2 at Innodata-ISOGEN
 

Stability Issues

Sentiment score
7.9
Splunk Cloud Platform is praised for 99.9% availability, minimal issues, and quick resolution, ensuring high user-rated stability.
Sentiment score
8.2
Splunk Enterprise Platform is praised for stability, efficiency in handling data, and responsive search, despite occasional complex setup issues.
It requires managing configuration files and processing operations manually, limiting its auto-scaling capabilities.
Consultant at Artifield
Splunk Enterprise Platform is stable when not integrating or adding new devices continuously.
SOC A2 at Innodata-ISOGEN
 

Room For Improvement

Splunk Cloud users face high costs, limited training, integration challenges, insufficient documentation, performance issues, and complex setup.
Splunk Enterprise needs improvements in cost, user interface, scalability, automation, AI features, and better support and integration options.
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity.
Sr Manager at Continued
Integration is a bit difficult due to the coding required for the integrations.
Business General Manager at Mutex Systems
The deep learning capabilities need enhancing, especially on Splunk Cloud, where customers find it challenging to use deep learning tools without setting up backend computing resources.
Consultant at Artifield
It is complex for inexperienced cybersecurity engineers and requires experienced personnel to handle it effectively.
Regional Director at iSecureMind
The cost is the most significant area for improvement in Splunk Enterprise Platform, as it is quite expensive, causing many clients to differ due to this reason.
SOC A2 at Innodata-ISOGEN
 

Setup Cost

Splunk Cloud Platform's high cost and complex licensing challenge small organizations and complicate budgeting due to unbundled features.
Splunk Enterprise is expensive, with costs based on data ingestion; small businesses often seek alternatives despite a free tier.
Splunk Cloud is considered too expensive, with its two product offerings both being costly.
Sr Manager at Continued
If I were to rate the price for the product from 1 to 10, I would rate it nine.
Business General Manager at Mutex Systems
The pricing model is based on ingesting data sizes, not user count, and includes a free tier for up to 500 MB of daily data.
Consultant at Artifield
Splunk Enterprise Platform is expensive.
Regional Director at iSecureMind
Regarding pricing, I remember that Splunk is generally more expensive than SIEMs such as Microsoft Sentinel and Securonix, while it is also pricier than Elastic Security.
Security Consultant at ITSEC Asia
 

Valuable Features

Splunk Cloud Platform offers advanced search, dashboards, real-time analysis, AI insights, multi-cloud monitoring, and reduces maintenance workload.
Splunk Enterprise excels in search, real-time processing, and integration, offering customizable dashboards and analytics for IT monitoring.
The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs.
Sr Manager at Continued
The real-time search capability of this product enhances operational decision-making.
Business General Manager at Mutex Systems
Splunk Enterprise Platform also has its own Phantom as a SOAR, which is much more refined and gives more accurate results than any other AI integrated SIM tool.
SOC A2 at Innodata-ISOGEN
The features that have proven most effective for real-time data analysis include parts of the platform and its automation capabilities.
Regional Director at iSecureMind
One valuable feature of Splunk Enterprise Platform is citizen programming, which allows users to manage and compute huge stream-based datasets easily using SPL language.
Consultant at Artifield
 

Categories and Ranking

Splunk Cloud Platform
Ranking in Data Visualization
3rd
Ranking in IT Alerting and Incident Management
2nd
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
58
Ranking in other categories
No ranking in other categories
Splunk Enterprise Platform
Ranking in Data Visualization
5th
Ranking in IT Alerting and Incident Management
5th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Data Visualization category, the mindshare of Splunk Cloud Platform is 1.0%, up from 0.4% compared to the previous year. The mindshare of Splunk Enterprise Platform is 1.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Visualization Market Share Distribution
ProductMarket Share (%)
Splunk Cloud Platform1.0%
Splunk Enterprise Platform1.5%
Other97.5%
Data Visualization
 

Featured Reviews

JA
Sr Manager at Continued
Needs better cybersecurity features but offers robust log ingestion
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity. It has not kept pace with competitors over recent years, and integration with the Cisco ecosystem after Cisco's acquisition of Splunk has also been slow. The product should incorporate more readily available features, especially in security monitoring. The federated search feature is costly. Extracting meaningful insights beyond essential log data proves challenging due to the product's reliance on manual processes. Users must manually configure detections, develop logic for insights, and manage dashboards. While the product boasts numerous out-of-the-box capabilities, these often require extensive modification to align with specific user needs, limiting their practical applicability. Splunk Cloud Platform doesn't inherently provide visibility as a standalone product. It's a platform for building custom visibility solutions. We need to feed it data and then write logic to define what insights we want to extract. While pre-built solutions might be available in the marketplace, Splunk doesn't offer out-of-the-box visibility. If we know our requirements, we can utilize code and research to create custom dashboards, but it requires effort and expertise. The pre-built reports in Splunk Cloud Platform are generic and require manual adjustments to extract specific, granular information, which requires the user to be knowledgeable.
FK
SOC A2 at Innodata-ISOGEN
Has streamlined data integration and enabled real-time dashboard visualizations through a powerful search engine
Splunk Enterprise Platform has a vast and versatile powerful search engine with which I can handle all queries, and creating use cases and the search and dashboard is the main selling point, allowing me to visualize live dashboards. The platform has a powerful search engine, allowing the integration of custom AI such as ChatGPT. Splunk Enterprise Platform also has its own Phantom as a SOAR, which is much more refined and gives more accurate results than any other AI integrated SIM tool. In anomaly detection, I can live track anomalies and change the registry. Splunk Enterprise Platform serves as a time-saving solution because integrating other sources such as Syslog or router switch firewall is much easier.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
12%
Manufacturing Company
9%
Performing Arts
5%
Healthcare Company
11%
Hospitality Company
11%
Insurance Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise42
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise23
 

Questions from the Community

What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What is your experience regarding pricing and costs for Splunk Cloud Platform?
If I were to rate the price for the product from 1 to 10, I would rate it nine.
What needs improvement with Splunk Cloud Platform?
The disadvantage of Splunk Cloud Platform is that its integration process should be improved. The challenges I have encountered while integrating Splunk Cloud Platform include that integration is a...
What do you like most about Splunk Enterprise Platform?
The most valuable features of the solution are the load balancing technique, the forwarding technique, and SSL certification.
What needs improvement with Splunk Enterprise Platform?
From what I have noticed across all SIEM platforms, they are beginning to incorporate AI capabilities, which is an aspect that I think Splunk could enhance. Microsoft Sentinel, for example, feature...
What is your primary use case for Splunk Enterprise Platform?
We have been working with Splunk Enterprise Platform for two years. Currently, we have been running Splunk in our SOC for two years, but we have not used the Machine Learning Toolkit yet. I believe...
 

Overview

 

Sample Customers

Mindtouch
Information Not Available
Find out what your peers are saying about Splunk Cloud Platform vs. Splunk Enterprise Platform and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.