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Splunk Observability Cloud vs Splunk Real User Monitoring (RUM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
52
Ranking in other categories
IT Infrastructure Monitoring (9th), Cloud Monitoring Software (8th), Container Management (8th)
Splunk Real User Monitoring...
Ranking in Application Performance Monitoring (APM) and Observability
39th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Digital Experience Monitoring (DEM) (12th)
 

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Splunk Observability Cloud is 1.1%, up from 0.5% compared to the previous year. The mindshare of Splunk Real User Monitoring (RUM) is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
Sathis-Kumar - PeerSpot reviewer
Seamless issue detection with user time tracking and application load analysis
We primarily use Splunk Real User Monitoring to analyze performance bottlenecks and application transactions. It allows us to see how applications are experienced on the user side, making it easy to capture any bottlenecks or performance issues The most valuable features include user time…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Splunk APM has helped us to standardize logging and monitoring procedures."
"It is very easy to monitor multiple cloud environments. It's like a single pane of glass for us. We can use it to monitor our on-prem and both of our cloud environments as opposed to having different tools for each environment. It makes it all come together in one tool."
"The initial setup was straightforward. We didn't find it to be too complex."
"The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment."
"The volume it handles is very good, including the number of metrics, the volume number of traces, and more."
"It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps."
"Once configured correctly, the analysis reporting the Splunk APM provides is better than that of the other APM tools."
"The solution monitors attacks or unauthorized access to the information we want to protect."
"The initial setup of Splunk Real User Monitoring (RUM) was easy."
"The most valuable features include user time tracking and the ability to analyze application load times."
"The most valuable features include user time tracking and the ability to analyze application load times."
 

Cons

"We still use Splunk Enterprise licensing. A lot of the newer features go into Splunk Cloud before Enterprise. We're not looking to switch our licensing over, so we're falling behind on the newer features."
"In the next release, I would like to see more integration with other solutions."
"The implementation can be more user-friendly."
"The product collects a lot of data but it does not assure that it collects all of it."
"In Splunk Observability Cloud, I notice room for improvement in synthetic monitoring. It does not provide output based on server names."
"Splunk isn't an ideal tool for application performance management due to the extensive setup required."
"They can get more integration with a few more products. They can also update some of the dashboards that are in there now."
"The UI enhancements could be a way to improve the solution in the future."
"There is room for improvement in customer support due to delays and standard feedback responses."
"It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired."
"The initial setup of Splunk Real User Monitoring (RUM) was easy. The solution is deployed on-premises."
 

Pricing and Cost Advice

"The pricing is reasonable."
"Splunk Infrastructure Monitoring is an expensive solution."
"The solution's pricing is costly."
"The price of Splunk APM is less than some of its competitors."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"Splunk has been fairly expensive, but it has been predictable."
"Splunk APM is a very cost-efficient solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Retailer
8%
Government
7%
Computer Software Company
26%
Financial Services Firm
14%
Retailer
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What do you like most about Splunk Real User Monitoring (RUM)?
The initial setup of Splunk Real User Monitoring (RUM) was easy.
What needs improvement with Splunk Real User Monitoring (RUM)?
It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence fu...
What is your primary use case for Splunk Real User Monitoring (RUM)?
We primarily use Splunk Real User Monitoring to analyze performance bottlenecks and application transactions. It allows us to see how applications are experienced on the user side, making it easy t...
 

Also Known As

Splunk Infrastructure Monitoring
No data available
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Information Not Available
Find out what your peers are saying about Splunk Observability Cloud vs. Splunk Real User Monitoring (RUM) and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.