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Statseeker vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Statseeker
Ranking in Network Monitoring Software
71st
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
ThousandEyes
Ranking in Network Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
35
Ranking in other categories
Cloud Monitoring Software (8th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Statseeker is 0.5%, up from 0.3% compared to the previous year. The mindshare of ThousandEyes is 1.6%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.6%
Statseeker0.5%
Other97.9%
Network Monitoring Software
 

Featured Reviews

JE
Team Leader at a retailer with 10,001+ employees
We can set up a dashboard to monitor the status of an entire site, which provides more insight into any issues across devices
One engineer is enough for the solution's maintenance. There has been a significant improvement in Statseeker in the last few versions. It includes a wallet map and features we plan to implement when deploying the latest or penultimate versions across all our sites. This will significantly assist in identifying sites surpassing thresholds or KPIs, making issue detection much more accessible. The threshold feature is handy for identifying delays and major outages. This graphical map enables us to quickly assess the scope of nationwide problems, allowing for swift action and efficient reporting to management and service providers. This tool facilitates monitoring by visualizing all network elements with their respective coordinates, highlighting any downtimes or issues through color-coded green for operational, orange for approaching thresholds, yellow for minor alarms, and red for critical issues. The tool is a monitoring tool that helps in identifying problems. It is necessary to have someone trained to set up the dashboards because they might require some programming or specific configuration skills. Once it's configured, it works well. It's not as straightforward as other tools where you plug in the device, and everything works. With Statseeker, you still need to put in some effort to set up your dashboard properly. It requires someone with good training and proficiency in setting up these dashboards. They can benefit the technical and operations teams, providing useful insights into the network and the executive management team to receive reports on the overall network health. Overall, I rate the solution a seven out of ten.
Siddumanisria Mindi - PeerSpot reviewer
Network engineer at a tech vendor with 10,001+ employees
Monitoring has transformed internet visibility and speeds up resolving external service issues
ThousandEyes needs to specify unit consumption forecasting or scaling testing and deeper app analytics. It needs deeper out-of-the-box Layer 7 code or database-level insights. Additionally, it should unify the GUI with broader Cisco platforms and flatten the learning curve, adding better correlation with local laptop system metrics such as endpoint depth, CPU, RAM, or processes. ThousandEyes isn't designed to be a full-blown SNMP monitoring tool for on-premises infrastructure. While it tracks network paths effectively, it doesn't provide deep local device telemetry such as switch port buffer utilization, fan status, or power supply health. For full internal device monitoring, you'll still need to pair it with traditional tools such as SolarWinds or Cisco Catalyst Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is used by our network operations center to identify down interfaces and predict the capacity on WAN circuits, as well as other circuits, to help us plan for upgrading."
"Support is fantastic and Statseeker are always looking to improve."
"The most important feature for us is the interface statistics, because our customer normally asks us for bandwidth utilization reports. Statseeker has very descriptive transmit and receive information."
"Just recently, we were having some issues with a certain site, and it was only Statseeker that showed us what the problem was."
"If you want something that is easy to use and catches the basics, especially for your first line people, then this is the product to go with."
"The most valuable features are scalability and reliability."
"Statseeker helps to quickly see if you have a spike or something going on. In the future, we need to get NetFlow in the tool so we can see what the IP is."
"I like this product and would recommend it to a colleague at another company."
"Overall, I would rate ThousandEyes nine out of ten."
"ThousandEyes gives companies better visibility, showing effective notes on the network layer and the application's performance for anyone inside or outside the data center, while providing deep visibility on the network, legal support, and user requests."
"ThousandEyes has positively impacted my organization because of the ability to identify issues proactively."
"The authentication overall - including to the VPN and LAN - is excellent."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"ThousandEyes positively impacts our organization by flagging issues immediately, which helps us reduce downtime whenever we seize or acknowledge the alerts."
"ThousandEyes has provided my organization with invaluable network visibility and insights and incredible ease of use."
"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."
 

Cons

"I would like to see some layer two and layer three topology mappings, similar to what NNMi and SolarWinds presents."
"The tech support is a little lacking compared to some other products that I've worked with."
"The user interface needs to be made more intuitive."
"The interface looks like a Windows 3.1 program. It needs a complete refresh."
"It would be nice if they had twenty-four-hour technical support because we contact Australia and we have to wait for them to open."
"The main issue I've seen, in the last six months to a year, is when I upgrade I seem to be hitting bugs. The upgrade won't go smoothly and I have to engage support. These things happen when you upgrade, it's not the end of the world, but from a stability point of view, the only time I've so far, is during upgrades."
"I would like the ability to update the dashboard. I would also like the ability to access via an API."
"Maybe they could provide a little bit more flexibility on creating custom dashboards."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"ThousandEyes could improve the dashboards by adding more features."
"The guest portal is hard to use."
"An area where ThousandEyes can be improved is in providing more in-depth packet analysis; we've found instances where ThousandEyes indicates everything is okay, but it's actually not."
"<p>ThousandEyes can be improved by making the installation procedure less time-consuming and enhancing the interface to be more user-friendly.</p>"
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
"It was kind of a beta experience, I would say. It was not fully developed at that time; it looked like an unfinished project with many gaps."
"Regarding the user interface, I appreciate dropdowns, but I prefer a guided experience where the interface explains itself instead of requiring extensive searching to reach a point."
 

Pricing and Cost Advice

"One thing that needs improvement is how it's licensed. I understand historically the company licensed it off a same charge for everyone. I understand the company needs to make money, but how they introduced the tiered licensing model, and then multiple layers of licensing was a bit of an issue. So, on the whole, coming up with a licensing model that isn't confusing and complicated and is easy to understand would be one way to improve the product. They have told me lately that they're changing how they license stuff, but they haven't made that - as I understand it - in their marketing material public knowledge as of yet. I would say that at the moment it's a bit convoluted. It's confusing. Some of their basic licensing model is a bit of a ripoff. If you go over five or ten support calls in the basic licensing model they start charging you for support calls. I think that's a bit rich."
"We pay a yearly maintenance fee of approximately $40,000 USD."
"We pay somewhere between $5,000 and $8,000 yearly in licensing fees."
"Pricing is reasonable but licensing should unlimited."
"Up until we actually talked to Statseeker, and Statseeker came and gave us an enterprise licensing model for multiple accounts, I would have said the pricing was not good value. The fact they've come to the party now and given us a very good discount, I would say it's probably about right, the pricing they're giving us now. But the retail pricing, if I went out and, as a separate company, and asked for pricing for one account, I probably would say their retail pricing is not competitive. The fact that they've given us a discount now because we have multiple servers across multiple accounts, I would say that pricing is about right, but not their retail pricing. It's too expensive."
"This tool would probably be priced well if it had deeper NetFlow capabilities, but for our use case, in particular, we're only recovering ports after ninety days and looking at circuit congestion, it's pretty pricey."
"The licensing cost is yearly and it's $5,000 to $8,000, I think."
"Statseeker is pretty cheap."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution is cheap."
"The solution costs several thousand dollars per year."
"The solution's pricing is cheap; I rate it a five out of ten."
"It is a quite expensive solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
16%
Construction Company
14%
Marketing Services Firm
9%
Financial Services Firm
8%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise6
Large Enterprise34
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise25
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
I believe ThousandEyes is working perfectly, but I feel that with more AI integration, it could flag issues with more detailed error information, which would help support engineers immediately pinp...
What is your primary use case for ThousandEyes?
My main use case for ThousandEyes is that it checks our product website, and if it flags that it is unable to log in, it checks for all the components from all the agents, which are from different ...
 

Overview

 

Sample Customers

With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Statseeker vs. ThousandEyes and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.