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Symantec Endpoint Detection and Response vs Trellix Endpoint Security (ENS) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security (...
Ranking in Endpoint Detection and Response (EDR)
20th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
54
Ranking in other categories
Endpoint Protection Platform (EPP) (27th)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. The mindshare of Trellix Endpoint Security (ENS) is 2.0%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Shreyansh Sharma - PeerSpot reviewer
Our main antivirus tool and offers adaptive threat prevention tool
The technical support needs some improvement. When product distribution errors occur, we have to contact technical support, which is a very tedious and time consuming task. After raising the call onto the technical support portal, usually receive a notification after 24 hours. It usually takes 3 to 4 days to conclude and resolve the issue. If 24/7 online support or a phone line where we could speak directly with technical support for real-time troubleshooting, that would be very helpful. Licensing is another aspect where trellix should look into. Different purchases are grouped together in single user account get mixed up. Categorization of purchases and their grant numbers is not available to end user.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security is good."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"The solution does its job with no issues."
"It is very simple to use."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"The solution is stable."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"The product's initial setup phase was straightforward."
"HIPS protects server files from being modified or deleted by unauthorized users. It's primarily deployed in the web tier."
"The features we have found most valuable have been containment as well as the ability to triage agent activities."
"The response part of EDR was most valuable. We used that to separate the endpoint from the network. We utilized the solution during the instant response. We were also utilizing advanced malware detection capabilities, but we benefited the most from its help with the response."
"Trellix Endpoint Security has a full suite of DLP."
"MVISION Endpoint is so much easier and so much simpler for the lay security personnel to handle."
"The performance is good."
"The installation phase of the solution was very easy."
 

Cons

"One potential area for improvement in Symantec EDR is the reporting engine."
"The interface has many issues."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"The solution needs to provide better integration."
"It would be beneficial to have more integration and compatibility with other platforms."
"The GUI could be better."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"It should be easier to deploy Symantec's client for end-users."
"I would like to see more automation."
"In some cases, the detection part was not accurate enough. We opened a few cases for the vendor to help us with some miscategorized findings on the endpoints. There were some false positive detections, and we had to work with the vendor to get them tested. We even had some incidents that were not detected. It was a black box type of solution for us."
"The performance could be better. I noticed that it slows down a bit."
"The solution needs to work on memory consumption. It is too high."
"The customization capabilities of the solution are an area where it lacks, so it would be great if our company could customize the solution to meet the demands of our customers."
"We'd like better UI on the management screen."
"The way that signatures work when using this solution could be improved. They could be more user friendly. We would like the ability to select a client's signature from a menu or file share to save time."
"I would like to see simple processing and reporting online."
 

Pricing and Cost Advice

"The product is cheap."
"We pay around $100,000 for 5000 licenses every year."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"The price is really high and it should be lower."
"We have a yearly subscription, and the pricing is fair."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"It is an expensive solution."
"The price is reasonable."
"The pricing is reasonable."
"I don't think there are any extra expenses besides its licensing costs."
"Customers would need to purchase a license. If a customer purchases an MVISION Endpoint license, he may use that license to install ENS. It's a flexible license where you have the option to either use the McAfee security software or the Windows Defender managed by McAfee, which is MVISION Endpoint."
"Microsoft Defender is not cheap and from a cost perspective, Trellix Endpoint Security (ENS) is a better option."
"The product pricing is high."
"The current pricing is much better than before because they now offer product-related promotions along with some changes in product licensing. The new pricing model is better than before."
"There's a subscription on a yearly basis. It's not that expensive; it's quite affordable."
"Licensing fees are billed on a yearly basis."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
University
7%
Computer Software Company
14%
Financial Services Firm
13%
Government
12%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee MVISION Endpoint?
The product's initial setup phase was straightforward.
 

Also Known As

No data available
McAfee MVISION Endpoint, Trellix Endpoint Security (HX)
 

Overview

 

Sample Customers

Information Not Available
Tech Resources Limited, Globe Telecom, Rizal Commercial Banking Corporation
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. Trellix Endpoint Security (ENS) and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.