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Symantec Endpoint Security vs ZoneAlarm comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
144
Ranking in other categories
Endpoint Protection Platform (EPP) (12th)
ZoneAlarm
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
Anti-Malware Tools (20th)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. Symantec Endpoint Security is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 4.0%, down 4.9% compared to last year.
ZoneAlarm, on the other hand, focuses on Anti-Malware Tools, holds 2.2% mindshare, up 1.7% since last year.
Endpoint Protection Platform (EPP)
Anti-Malware Tools
 

Featured Reviews

Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.
Nagendra Nekkala - PeerSpot reviewer
A highly stable solution that protects computers from viruses, spyware, and hackers
ZoneAlarm doesn't require much maintenance. You only need to update the application when there are any latest updates. ZoneAlarm is deployed on-cloud in our organization. With an increase in the bring your own device concept, ZoneAlarm should be part of every device to help us make the operational work very easy. Overall, I rate ZoneAlarm a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pricing is pretty good."
"The firewall, IPS and device control are useful at protecting the environment."
"I think the key thing for me, is interoperability, in that you can deploy it to Windows, Mac, and Linux. That's been a really important feature in the last two years. Now there's one management console to cover all three OSs."
"The solution, especially in older versions, is quite stable."
"The product has valuable features for insights."
"The application and device control are valuable features, and the live update is another one. We have a schedule to check every four hours for the live update."
"Symantec Endpoint Security's pricing is better than most offerings based on my research."
"The most valuable feature is that I don't feel that it is there. It works in the background and doesn't interfere with my daily work. All the scans are done in the background. This is the biggest advantage of this product. It works because I have never been infected since I have been using this solution. Its interface is also very good."
"Personally, I find the Game Mode of the Firewall very useful."
"This antivirus is regularly updated, and the updates can be scheduled."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"The product's most valuable feature is the detection engine due to its ability to identify threats."
"The phone access scan stands out as the most valuable feature for me."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"It is quick and easy to configure."
 

Cons

"It would be helpful if this product provided patch management functionality."
"I would like to see fileless attack protection."
"There are a few negative points. They should separate the feature for each separate solution for mobile devices. The second one is about the price, it's expensive. Finally, the third would be the complexity of implementation."
"I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours."
"The solution has become quite complicated since Broadcom acquired Symantec, and we no longer sell it or try not to sell it."
"Nowadays, threats are changing, and they are moving more towards script control and zero-day attacks. So, we would like to have more control similar to an EDR solution. Symantec Endpoint Protection has certainly come a long way as a traditional antivirus, but because the threats are changing, we would like to have more EDR features so that we have a detailed view of the source from where the infection entered the environment and whether it has tried to connect any other endpoint. It should provide such a detailed view for investigation. It should protect against zero-day threats, etc. These are the key enhancements that can make it a complete solution for any enterprise. Currently, we have seen organizations going for two solutions: antivirus and EDR. With both these capabilities, it would be a complete package."
"There is a lack of reporting and alerts."
"We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again."
"The solution's efficiency in threat containment and overall protection needs improvement."
"The support is not always so effective."
"They need to update and improve the features available for Mac."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
 

Pricing and Cost Advice

"Pricing and licensing are important to us when choosing a product."
"There is a yearly license."
"The price of Symantec End-User Endpoint Security is okay. When comparing the price of this solution is not expensive."
"This is not the cheapest product and I know others that are most cost-effective, although it is difficult to compare because it depends on the features."
"We pay our licensing fees on a yearly basis, and everything is included in that price."
"The pricing is pretty much at the market standard... Symantec is not that cheap and it's not that expensive compared to CrowdStrike. I would put them in the 'middle block.'"
"The problem is Symantec is more expensive than other vendors."
"There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy."
"I rate the product pricing a seven out of ten."
"The pricing is reasonable, with a yearly renewal license costing seventy dollars."
"We have to pay a yearly licensing fee for ZoneAlarm, which is cheap."
"We use the free version of the software, but it can be upgraded to the paid Extreme Security edition."
"This is a freeware product and I recommend using it."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
Computer Software Company
19%
Comms Service Provider
14%
Government
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
What do you like most about ZoneAlarm?
ZoneAlarm protects all computers from viruses, spyware, and hackers.
What needs improvement with ZoneAlarm?
As for improvements, ZoneAlarm enhances Check Point’s solution by having a very efficient engine. The engine checks all components of the device, such as the memory process, to detect and stop thre...
 

Also Known As

Symantec EPP, Symantec Endpoint Protection (SEP)
No data available
 

Overview

 

Sample Customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Terma, Optix, Samsung Research Amercia, SF Police Credit Union, Independence Care System, Mattias Thomsen, Carmel Partners, Desert Research Institute, CRIF, FXCM Inc, US State Agency
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: March 2025.
845,485 professionals have used our research since 2012.