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Symantec Endpoint Security vs ZoneAlarm comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
Endpoint Protection Platform (EPP) (8th)
ZoneAlarm
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Anti-Malware Tools (17th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Symantec Endpoint Security4.0%
Microsoft Defender for Endpoint6.4%
CrowdStrike Falcon5.5%
Other84.1%
Endpoint Protection Platform (EPP)
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
ZoneAlarm1.6%
Microsoft Defender for Endpoint6.0%
SentinelOne Singularity Endpoint3.3%
Other89.1%
Anti-Malware Tools
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Abhimanyu Das - PeerSpot reviewer
Senior Cybersecurity Engineer at Kyndryl
Behavioral protection has blocked ransomware and now saves extensive recovery and audit time
The best feature of Symantec Endpoint Security is its effectiveness in malware protection. Its malware protection capabilities stand out due to their ease of management. Although multiple tools assist in this process, managing them all can sometimes be challenging. In terms of malware protection, Symantec Endpoint Security performs well, and its mechanisms, tactics, and techniques are effective. Symantec Endpoint Security offers robust features such as advanced reporting capabilities with a customizable dashboard that integrates EDR timelines, threat maps, and compliance metrics into a single view. Additionally, reports can be exported to PDF or CSV formats, making reporting one of its strong points. It also provides comprehensive device control features, which block unauthorized USB devices and support whitelisting. This helps prevent data exfiltration and phishing scenarios without disrupting user workflows.
Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Security suite has protected individual devices from threats, while installation and network features require improvements
BIG-IP is actually the LTM, Link Load Balancer, which comes with ASM, meaning Application Security Module. It consists of multiple modules, such as ASM, SWG, and a domain DNS manager. ZoneAlarm allows defining trusted and public networks, which helps maintain security in public Wi-Fi environments. It offers comprehensive protection, securing PCs against threats. Users do not experience any system slowdowns while scanning. Harmony Browser protects all your browsing activity and is bundled with Harmony Endpoint and Harmony Connect. It provides a small but effective security layer and sometimes comes packaged with the larger Harmony suite.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup isn't too bad."
"In one single alert, we are getting the network telemetry, endpoint telemetry, email security telemetry, and proxy telemetry all in one single ticket, making it very easy."
"Since using Cortex XDR by Palo Alto Networks, our MTTR has reduced, which means the mean time to resolve any ticket has been reduced."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"It detected stuff that other things wouldn't detect."
"Stability is a primary factor, and then there's the ease of distribution and policy management; Cortex XDR by Palo Alto Networks is very easy to work with, and we're quite happy with them."
"My advice for anybody who is considering Cortex XDR is that it is a complete solution, and has very good features."
"Based on my experience with Cortex XDR by Palo Alto Networks, I highly recommend it due to its quick response to zero-day attacks and low utilization from end-user devices."
"Symantec EndPoint Protection is a package of protection against different types of threats and vulnerabilities."
"On each desktop, we have Symantic End-User Endpoint Security installed to control the use of any unauthorized software, any unauthorized files being downloaded to the workstations, and so on."
"Customer service is excellent."
"It is a solid antivirus security product."
"It has helped me in providing authentication mechanisms, restricting devices, and blocking global threats."
"Symantec End-User Endpoint Security is scalable."
"The solution is constantly getting updated with the latest definitions, it's easy to get it across to all clients, the agent installation is very easy and the agent will talk to the server, and it is very easy to manage everything in relation to the implementation and processing."
"This solution has helped us because it is really useful for blocking all kinds of viruses."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"I strongly recommend ZoneAlarm as a simple but efficient solution, especially if your organization doesn't have a dedicated budget for providing a security solution for BYOD devices."
"The phone access scan stands out as the most valuable feature for me."
"The solution maintains reasonable scalability."
"It is quick and easy to configure."
"Personally, I find the Game Mode of the Firewall very useful."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
 

Cons

"Additionally, I think the price is very high, and if it can be adjusted, I believe it will be a very good solution."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"There's room for improvement with Mac device installations, which can be challenging."
"Cortex XDR could be improved with more GUI features."
"Managing the product should be easier."
"I would rate it an 8 rather than a 10 mainly because there is still room to improve the user experience around complex investigations, including alert tuning and third-party integration."
"There is also no recovery feature; if some endpoint is under attack there must be the possibility of recovering it or restoring it to a normal state."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"The solution has become quite complicated since Broadcom acquired Symantec, and we no longer sell it or try not to sell it."
"The detection and response can always be improved."
"I rate Symantec Endpoint Security a four out of ten. This rating stems primarily from the subpar user interface, which significantly delays my response time when managing firewall rules or investigating issues."
"There could be definition updates installed and running for the product, similar to new EDR solutions that receive updates from the internet."
"There are limitations because everyone these days has hybrid working; however, the endpoint does not work for us unless we are connected to a VPN, which is a major limitation."
"The solution could be more secure and scalable."
"When it was directly with Symantec, the technical support was perfect. After Broadcom acquired Symantec, the level of technical support dropped."
"Since the Broadcom takeover, we have been facing many issues with support. In the last three years, we have not received proper support from them."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"They need to update and improve the features available for Mac."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"Updating ZoneAlarm is a problem at times."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
 

Pricing and Cost Advice

"It is "expensive" and flexible."
"This is an expensive solution."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The price of the solution is high for the license and in general."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"This is an expensive solution."
"The prices fluctuate, but this year I think it was maybe around $12,000."
"I’d say SEP deserves the money."
"Zero-day threat or advanced attacks should be part of the endpoint. The product should not require you to buy a separate license."
"When it comes to pricing, Sophos is preferrable to Symantec."
"There is a yearly license."
"The EDR options are costlier than other products."
"The pricing is as per the environment. If all the features are there, there will be a cost for them. There were no additional costs for me. Support and other things were included in the pricing."
"Its price is fair."
"This is a freeware product and I recommend using it."
"I rate the product pricing a seven out of ten."
"We use the free version of the software, but it can be upgraded to the paid Extreme Security edition."
"We have to pay a yearly licensing fee for ZoneAlarm, which is cheap."
"The pricing is reasonable, with a yearly renewal license costing seventy dollars."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
9%
Comms Service Provider
13%
Hospitality Company
9%
Transportation Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior sol...
What is your experience regarding pricing and costs for Symantec End-User Endpoint Security?
Symantec Endpoint Security's pricing is better than most offerings based on my research. It seems to be half the cost...
What is your experience regarding pricing and costs for ZoneAlarm?
ZoneAlarm has an acceptable price. Not much detail can be provided as I am not the one to judge the price.
What needs improvement with ZoneAlarm?
Check Point support needs improvement. Currently rated at 9 out of 10, more support is required. There are some conce...
What is your primary use case for ZoneAlarm?
I work with vendors such as F5 and deal with F5 as a reseller. I work with F5 BIG-IP regarding F5 Shape Security. BIG...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Symantec EPP, Symantec Endpoint Protection (SEP)
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Terma, Optix, Samsung Research Amercia, SF Police Credit Union, Independence Care System, Mattias Thomsen, Carmel Partners, Desert Research Institute, CRIF, FXCM Inc, US State Agency
Find out what your peers are saying about SentinelOne, Microsoft, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: October 2026.
920,769 professionals have used our research since 2012.