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Synology DSM vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Synology DSM
Ranking in Backup and Recovery
22nd
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
21st
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
59
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Synology DSM is 1.4%, down from 1.7% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Veritas NetBackup Appliance0.9%
Synology DSM1.4%
Other97.7%
Backup and Recovery
 

Featured Reviews

Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.
SG
Technical Manager at Rigor Systems Limited
Backup management excels with user-friendly interface and effective deduplication, offering robust data protection
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I recommend for the Veritas NetBackup Appliance. They have implemented some aspects of AI for features such as malware detection and anomaly detection. I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data. They can do more by utilizing the data effectively to provide insights to customers about their space usage, future projections, and options for managing old data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The product performs well. It is easy to use and implement."
"Synology DSM is very easy to work and operate."
"The most valuable features of Synology DSM are its security and connectivity."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable aspect is its ability to handle multiple disks."
"We can add multiple appliances to the product."
"I personally find Veritas NetBackup Applicance hassle-free."
"The solution is very scalable."
"The solution has a very easy-to-navigate user interface."
"We have good data backup coverage."
"The reporting is very good compared to other tools."
"Veritas NetBackup Appliance is a total backup solution. We don't have to buy other applications to do it."
"I think the solution is very intuitive, effective, and easy to use."
 

Cons

"Users may lose their data if they don't configure the solution properly."
"The only bothersome aspect is that the device is aging."
"Synology DSM's user interface is not quite intuitive."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"The product's only shortcoming is pricing, as it is an expensive solution."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"I contacted their support once, and the process was slow, which discouraged further contact."
"The response from the support team has not always been quick, so sometimes there is a risk."
"The upgrade process of the solution needs to be improved since it is extremely complicated, especially without the benefit of a support person who can guide one through it."
"Customers say that the price for Veritas NetBackup Appliance is high."
"It is not easy because I have worked a lot on the tool, and in case it gets corrupted at any point, it is not easy to restore the data without losing information is not easy."
"The only room for improvement is that the cost per terabyte is extremely high."
"Improving the interface could enhance user experience."
"Figuring out pricing from the site is challenging because the initial pricing mentioned on the site is too high."
 

Pricing and Cost Advice

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"Synology DSM is a free tool."
"The price of the solution is very good."
"The solution’s pricing is neither cheap nor expensive."
"The pricing varies widely, catering to a broad range of needs."
"It is quite an affordable solution."
"Synology DSM is a cheap solution."
"There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees."
"Overall, Veritas is a good solution; the problem is the cost."
"Veritas NetBackup Appliance is priced well compared to other solutions."
"The licensing costs are approximately 150,00 Saudi Riyals."
"The pricing for the solution's software maintenance and licensing is high."
"I rate the tool's pricing an eight out of ten."
"The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good."
"It costs more to license support for this solution, compared to others."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
8%
Manufacturing Company
8%
Comms Service Provider
7%
Computer Software Company
9%
Manufacturing Company
8%
Performing Arts
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise9
Large Enterprise28
 

Questions from the Community

What do you like most about Synology DSM?
The most valuable features of Synology DSM are its security and connectivity.
What is your experience regarding pricing and costs for Synology DSM?
The solution’s pricing is neither cheap nor expensive.
What needs improvement with Synology DSM?
Users may lose their data if they don't configure the solution properly.
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Veritas NetBackup Appliance as a product is good, but currently the support services are weaker. Technical support and call logging support need improvement. The main issue is with technical suppor...
What is your primary use case for Veritas NetBackup Appliance?
This requirement is based on what the customer wanted. For example, hospitality customers want Veritas NetBackup Appliance because they are familiar with the options, it is easy to use, easy to con...
 

Also Known As

Synology DiskStation Manager (DSM)
NetBackup Appliance
 

Overview

 

Sample Customers

Information Not Available
Beta Offshore
Find out what your peers are saying about Synology DSM vs. Veritas NetBackup Appliance and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.