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Synology DSM vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Synology DSM
Ranking in Backup and Recovery
22nd
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
21st
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
59
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Synology DSM is 1.4%, down from 1.7% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Veritas NetBackup Appliance0.9%
Synology DSM1.4%
Other97.7%
Backup and Recovery
 

Featured Reviews

Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.
SG
Technical Manager at Rigor Systems Limited
Backup management excels with user-friendly interface and effective deduplication, offering robust data protection
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I recommend for the Veritas NetBackup Appliance. They have implemented some aspects of AI for features such as malware detection and anomaly detection. I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data. They can do more by utilizing the data effectively to provide insights to customers about their space usage, future projections, and options for managing old data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable aspect is its ability to handle multiple disks."
"The product performs well. It is easy to use and implement."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"The most valuable features of Synology DSM are its security and connectivity."
"The Veritas NetBackup Appliance is convenient because it’s a portable device and doesn’t require a lot of additional hardware or licenses like VPN solutions."
"We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied."
"I have no stability issues to report...The initial setup is quite simple."
"The reporting is very good compared to other tools."
"They are a large company with good best practices, and they give good support."
"There are a lot of new features that operate to protect the data from ransomware attacks. They launched the Veritas/Appliances to protect our data. Veritas has been doing its job well."
"The customer service and support are excellent."
"The encryption feature is very good, the product itself and the new features are excellent, and it is pretty user-friendly compared to other software and very easy to deploy."
 

Cons

"Users may lose their data if they don't configure the solution properly."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"Synology DSM's user interface is not quite intuitive."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"The only bothersome aspect is that the device is aging."
"The product's only shortcoming is pricing, as it is an expensive solution."
"Veritas NetBackup Appliance can improve by having a more direct connection to the cloud. It should have the technology to be able to directly communicate with the cloud."
"When compared to other products from other vendors, it is somewhat difficult. Comparing it to competitors, it is slightly less intuitive than Commvault and NetWorker."
"The response from the support team has not always been quick, so sometimes there is a risk."
"Our main challenge was deciding on the right capacity for expansion, but once we settled on two NAS servers with sixteen TB, things have been smooth."
"It's hard to get to the backups. There are too many tabs."
"The costing part is on the higher side. The reporting could also be improved."
"I would like the ability to recover a single folder within the backup of a virtual machine."
"It is not easy because I have worked a lot on the tool, and in case it gets corrupted at any point, it is not easy to restore the data without losing information is not easy."
 

Pricing and Cost Advice

"The solution’s pricing is neither cheap nor expensive."
"The pricing varies widely, catering to a broad range of needs."
"Synology DSM is a free tool."
"The price of the solution is very good."
"Synology DSM is a cheap solution."
"It is quite an affordable solution."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight."
"This solution is expensive."
"We pay annually. It is a huge figure for us."
"The licensing costs for this solution are very high."
"There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees."
"I rate the solution's pricing a nine out of ten."
"The licenses are purchased on appliances with the capacity they require."
"The licensing costs are approximately 150,00 Saudi Riyals."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
8%
Manufacturing Company
8%
Comms Service Provider
7%
Computer Software Company
9%
Manufacturing Company
8%
Performing Arts
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise9
Large Enterprise28
 

Questions from the Community

What do you like most about Synology DSM?
The most valuable features of Synology DSM are its security and connectivity.
What is your experience regarding pricing and costs for Synology DSM?
The solution’s pricing is neither cheap nor expensive.
What needs improvement with Synology DSM?
Users may lose their data if they don't configure the solution properly.
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Veritas NetBackup Appliance as a product is good, but currently the support services are weaker. Technical support and call logging support need improvement. The main issue is with technical suppor...
What is your primary use case for Veritas NetBackup Appliance?
This requirement is based on what the customer wanted. For example, hospitality customers want Veritas NetBackup Appliance because they are familiar with the options, it is easy to use, easy to con...
 

Also Known As

Synology DiskStation Manager (DSM)
NetBackup Appliance
 

Overview

 

Sample Customers

Information Not Available
Beta Offshore
Find out what your peers are saying about Synology DSM vs. Veritas NetBackup Appliance and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.