ThreatLocker Cyber Hero MDR vs Trend Micro Managed XDR comparison

ThreatLocker Cyber Hero MDR vs. Trend Micro Managed XDR

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ThreatLocker Cyber Hero MDR

Ranking in Managed Detection and Response (MDR)

9th

Average Rating

9.2

Reviews Sentiment

8.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Trend Micro Managed XDR

Ranking in Managed Detection and Response (MDR)

16th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Managed Detection and Response (MDR) category, the mindshare of ThreatLocker Cyber Hero MDR is 1.5%, up from 0.3% compared to the previous year. The mindshare of Trend Micro Managed XDR is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
ThreatLocker Cyber Hero MDR	1.5%
Trend Micro Managed XDR	1.6%
Other	96.9%

Managed Detection and Response (MDR)

Featured Reviews

Andres Plaza

President & Chief Executive Officer at OneconnectionIT

Enables granular control through Ringfencing and works seamlessly for us as an MSP

The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.

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Kapil-Gaur

Manager at a insurance company with 10,001+ employees

Centralized console enables efficient incident management and threat intelligence integration

I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet. I raised a ticket to the OEM, but I have not received a solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I believe it is probably the best around."

"ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none."

"There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training."

"It's an important solution to have in order to maintain a strong security posture, especially as we're seeing things like supply chain attacks, where people are accidentally downloading malware from our vendors."

"Customer service and support are exceptional."

"We stopped two attacks so far."

"The customer service is really good."

"The most valuable feature, in terms of protection, is the allowlist, which ensures that only IT-approved applications run."

More ThreatLocker Cyber Hero MDR pros

"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."

"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."

"The features are such that MDR is a part of XDR, which includes different products."

"The response time to any issues is very quick, providing a high level of client satisfaction."

"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."

"The most valuable feature of Trend Micro Managed XDR is the console."

"I appreciate the detection and response methodology used against virus and ransomware attacks."

"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."

Cons

"Pricing is a bit high, with a minimum of 50 devices. Lowering that for small companies would be great."

"If there is any aspect to improve, perhaps affordability for small businesses could be considered."

"There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly."

"It would be great if they handled patch management, and I am aware that they are currently working on it."

"From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms. This way, we can obtain a holistic picture."

"We have seen a couple of approval requests come through where if the user types in a reason for why they need it, they'll get approved based on the reason versus the application that are actually required."

"The ultimate, most amazing solution in the market could be less pricey and more transparent."

"The Cyber Hero Support is not as effective as it is portrayed. There is a lot of miscommunication in notes, which are very buried and not easy to find."

More ThreatLocker Cyber Hero MDR cons

"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."

"There is a need for greater integration of non-Microsoft devices."

"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."

"I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet."

"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."

"The main drawback is the lack of local language support in Oman."

"On the financial side, it is quite expensive."

"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."

Pricing and Cost Advice

"ThreatLocker is worth every penny and a couple more."

"It is pretty good. We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive. Pricing depends on what we are up against."

"The pricing is not so bad. My clients do not like it, but they are following our pricing."

"It has been excellent."

"The solution is cost-effective."

"Trend Micro's solutions are considerably more expensive than competitors."

"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."

"I rate the tool's pricing a six out of ten."

"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."

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881,757 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

21%

Comms Service Provider

11%

University

Financial Services Firm

Computer Software Company

14%

Performing Arts

10%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?

The pricing is cost-efficient and provides good value given the level of security enhancement it provides.

What needs improvement with ThreatLocker Cyber Hero MDR?

There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly. The ability for ThreatLocker to digest the 365 logs provides an elevated level of 365 protection th...

What is your primary use case for ThreatLocker Cyber Hero MDR?

Our primary use case for ThreatLocker Cyber Hero MDR ( /products/threatlocker-cyber-hero-mdr-reviews ) is to reinforce a zero trust environment. We utilize it to avoid security faults and improve d...

What do you like most about Trend Micro Managed XDR?

The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.

What is your experience regarding pricing and costs for Trend Micro Managed XDR?

The solution is on the higher side in terms of pricing, and the licensing is per user.

What needs improvement with Trend Micro Managed XDR?

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Product Reports

ThreatLocker Cyber Hero MDR

Download ThreatLocker Cyber Hero MDR product report

Managed Detection and Response (MDR)

Download Trend Micro Managed XDR product report

Overview

ThreatLocker Cyber Hero MDR offers advanced threat detection and response capabilities, providing organizations with comprehensive security by monitoring and blocking unauthorized actions to maintain a robust security posture.

ThreatLocker Cyber Hero MDR enhances cybersecurity with its rapid detection and response, 24/7 monitoring, and features like ringfencing. It focuses on limiting application access to block potential threats such as PowerShell scripts and supply chain attacks. Users benefit from a significant reduction in workload and receive quick responses, maintaining robust security through a customizable allowlist and application elevation features. While the platform excels in security measures, areas for improvement include better integration, an intuitive authentication process, and enhanced customization options in user alerts. Affordability may be a concern for small businesses, and there is room for improvement in EDR capabilities compared to SentinelOne.

What are the key features of ThreatLocker Cyber Hero MDR?

Ringfencing: Limits application access to prevent unauthorized actions.
Rapid Detection and Response: Offers quick threat detection and response time.
Application Control: Customizable allowlist and application elevation.
24/7 Monitoring: Constant vigilance to address security issues proactively.

What benefits or ROI can be expected?

Reduced Workload: Cyber Hero team helps decrease security management efforts.
Enhanced Security Posture: Proactively blocks threats to ensure compliance and safety.
Quick Incident Response: Rapid reaction to threats maintains operational continuity.

In industries where protecting sensitive data is critical, such as healthcare, finance, and government, ThreatLocker Cyber Hero MDR is implemented to secure endpoints and servers. Organizations deploy it to establish a zero trust environment, manage administrative privileges, and prevent unauthorized software installations. Its capability to monitor continuously and control installation processes ensures reduced risks of cyber attacks, enhanced compliance with security protocols, and assures continuous support and incident response integration specific to industry requirements.

ThreatLocker

Trend Micro XDR applies the most effective AI and expert analytics to the activity data collected from its native sensors in the environment to produce fewer, higher-fidelity alerts. Global threat intelligence from the Trend Micro Smart Protection Network™ combined with expert detection rules continually updated from our threat experts maximize the power of AI and analytical models in unparalleled ways.

TrendAI

Sample Customers

Information Not Available

Unigel, DHR Health

ThreatLocker Cyber Hero MDR vs. Trend Micro Managed XDR