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TitanHQ SpamTitan vs VirusTotal comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TitanHQ SpamTitan
Ranking in Anti-Malware Tools
21st
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Email Security (18th), Office 365 Protection (5th)
VirusTotal
Ranking in Anti-Malware Tools
5th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
Threat Intelligence Platforms (TIP) (6th)
 

Mindshare comparison

As of October 2026, in the Anti-Malware Tools category, the mindshare of TitanHQ SpamTitan is 1.1%, up from 0.5% compared to the previous year. The mindshare of VirusTotal is 3.1%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
VirusTotal3.1%
TitanHQ SpamTitan1.1%
Other95.8%
Anti-Malware Tools
 

Featured Reviews

Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
Hanish Dhamecha - PeerSpot reviewer
SOC Analyst L2 at a tech vendor with 10,001+ employees
Improves security alerts and analysis with comprehensive insights
I would like to see improvements in the score consistency and accuracy. VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the category of websites. The addition of a file selection option to analyze files would also enhance the service.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Every client that uses it experiences a productivity boost. If somebody has to filter through 150 or 200 emails a day to find the 30 good ones, that's inefficient. If they're using SpamTitan it's making them more efficient because they don't have to go through all the junk."
"The key differentiators of the product for an MSP are its ease of use and effectiveness. It generates reports and makes things easy for IT to manage. It's a set-it-and-forget-it type of solution."
"The overall system is straightforward to use, and the UI is excellent. It significantly streamlines the process of dealing with spam emails."
"Since we started using SpamTitan we've received some 22 million email messages and it has filtered out about 28 percent of all emails before they even got to a user."
"We have a lot less spam going through. Because of this, work hours are not lost searching through all the spam emails to determine which ones are legitimate. This saves our bank clients' time since they are not forced to search their inbox for legitimate emails between spams. Not a lot of spam is going through. I think time is essential and we are gaining a lot of it with this solution since a lot of emails are automatically filtered out."
"SpamTitan MSP model has adapted well for MSPs to resell the subscription and get the money from the customer to pay it back to TitanHQ."
"In summary, this is an awesome system."
"They have amazing tech support."
"The product is easy to use with coding, such as Python or Java, via its API."
"The most valuable feature is the worldwide malware information database."
"It gives detailed information about suspicious IPs, which is one of its most valuable features."
"It can scan the dark web and find if an email ID has been compromised. This is another area that we have not explored yet."
"VirusTotal provides 95% to 98% accurate information."
"It allows us to see if there have been previous reports on certain indicators of compromise, providing insights from other security professionals."
"It is quite simple for anyone if they just want to check some suspicious URLs."
"The feature I like the most is the ability to see the MD5 or SHA-256 signature of the file, and also the composition of the file according to its segments."
 

Cons

"One of the things that I have been asking them to do is add the ability to scan a domain's age. It seems like the majority of spam right now have been registered with brand new domains. They are utilizing and abusing them for two weeks until they make it onto all the blacklists, then they pick a new one. They just move on. So, if we could scan a domain's age, and just say, "Outright block domains that are less than two weeks old," then it would make SpamTitan even better. They absolutely should be doing that. I would love it if they would do that."
"If you install and start using SpamTitan where the IT maturity is low, you'll have a lot of false positives, and it will ask the user for suggestions."
"The stability of SpamTitan is equivalent to other email security solutions that I have previously used. Some of them have more bells and whistles that you can add."
"The user interface is good, but it could use some improvement."
"Emails from companies we work with often get flagged, and I have to go in and release them. For example, I made a hotel reservation today from Marriott that got blocked. I'm sure hotels spam people, but I wish there was a way to know that the email was to confirm my reservation and for it to allow that through."
"They could improve on the color of the interface."
"We had problems initially when first implementing eFaxing. We had problems trying to get eFaxes to be recorded correctly and come through correctly."
"If they had a little more documentation explaining how to use regex, or if they could include that inside of the cloud interface so that it generates regex code based on the parameters you input, that would be a lot more useful for people who aren't familiar with coding languages and HTML."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
"The platform could improve in the areas of endpoints and networks."
"There should be room for improvement, particularly in the API side of things."
"There is room for improvement, particularly in making some of the most useful features more accessible in the non-paid version."
"I would like to see improved correlation with other threat intelligence sources, not just reliant on its own database, to enhance the database of threat intelligence that VirusTotal offers."
"They can improve the telemetry. Whenever we handle a sample, they cannot provide any information about a victim."
"I would like to see improvements in the score consistency and accuracy."
"I would like to see an improved user interface and some automation."
 

Pricing and Cost Advice

"We used to use FortiClient and Symantec Messaging Gateway. We didn't like Symantec's solution, but we switched because of the cost. SpamTitan was more cost-effective than either of the other solutions."
"Cloud-based solutions charge per mailbox, which isn't ideal sometimes. A company could have 300 total mailboxes and only 50 in regular use, but they would have to pay the same for all of them. I want a cloud-based solution that gives a price based on the volume of email traffic."
"They give you an update without charging you more for it, which is awesome. I like that a lot. It makes you feel appreciated as a customer."
"The approximate cost is around $7000 USD."
"It's priced very reasonably. There are no additional licensing costs that affect me."
"The pricing is just right."
"Pricing is on par with other products, and it's reasonable."
"They have different packages, services, or products that they sell. I would recommend it for small businesses to larger organizations, even enterprises, but not individuals."
"The pricing is very economical."
"VirusTotal is an expensive solution."
"The pricing is reasonable."
"We are using VirusTotal with free licenses, managing the license limits across three or four accounts, thus incurring no costs."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Construction Company
11%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
12%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
What advice do you have for others considering TitanHQ SpamTitan?
Overall, my final rating for TitanHQ SpamTitan is ten. I definitely recommend it to other users.
What is your experience regarding pricing and costs for VirusTotal?
I do not know about the pricing or licensing as our organization services VirusTotal for our clients.
What needs improvement with VirusTotal?
I would like to see improvements in the score consistency and accuracy. VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the categ...
What is your primary use case for VirusTotal?
As I work in an incident response role, my daily task is to mitigate the security alert and perform the analysis part. When any alerts come, I check the IPs from where they originate and the locati...
 

Overview

 

Sample Customers

De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Information Not Available
Find out what your peers are saying about TitanHQ SpamTitan vs. VirusTotal and other solutions. Updated: September 2026.
919,894 professionals have used our research since 2012.