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Trend Micro Email Security vs Webroot Advanced Email Encryption powered by Zix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Trend Micro Email Security
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Email Security (9th)
Webroot Advanced Email Encr...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
Secure Email Gateway (SEG) (15th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Trend Micro Email Security is designed for Email Security and holds a mindshare of 2.2%, down 3.1% compared to last year.
Webroot Advanced Email Encryption powered by Zix, on the other hand, focuses on Secure Email Gateway (SEG), holds 0.7% mindshare, down 1.1% since last year.
Email Security Market Share Distribution
ProductMarket Share (%)
Trend Micro Email Security2.2%
Microsoft Defender for Office 36511.5%
Proofpoint Email Protection8.2%
Other78.1%
Email Security
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Webroot Advanced Email Encryption powered by Zix0.7%
Microsoft Defender for Office 36527.5%
Proofpoint Email Protection21.0%
Other50.8%
Secure Email Gateway (SEG)
 

Featured Reviews

Nadeem Syed - PeerSpot reviewer
Offers comprehensive security, easy integration, and good support
It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.
John Zupancic - PeerSpot reviewer
Inexpensive, with good email security, but the technical support could be improved
We don't have as many problems with email security. They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent. The web interface works well but the Outlook plug-in has been problematic. We've had to uninstall/reinstall it. On some Outlook clients (including mine), it causes Outlook to stop responding. I disabled the Outlook plug-in and only use the web interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"The solution's initial setup process was easy since it was deployed on the cloud."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"Trend Micro is better than any of its competitors."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
 

Cons

"Sometimes malicious email gets past the email gateway."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"They need to adjust the spam filtering and make it stronger."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"The company also needs to work on pricing because it is quite costly compared to other products."
"Trend Micro Email Security can improve on scam detection. It could use AI in this area."
"I would like to see more integration of Trend Micro Email Security with different platforms."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
 

Pricing and Cost Advice

"The solution is inexpensive so we recommend it to small to mid-sized businesses."
"It's a VPN solution. Trend Micro is reasonably priced."
"The cost is about $6,000 for 300 users for one year."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"The tool must improve its pricing."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."
"Trend Micro Email Security is not an expensive solution."
"In terms of pricing, I believe they provide excellent value."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Insurance Company
7%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise5
No data available
 

Questions from the Community

What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
They need to improve the dashboard in the future to make the product more effective.
What advice do you have for others considering Trend Micro Email Security?
There's not much difference between similar products; almost everything is the same, but the dashboard was a very deciding factor for us. I would definitely recommend this product to others, but it...
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Also Known As

No data available
Zix Email Encryption, ZixEncrypt
 

Overview

 

Sample Customers

MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
Find out what your peers are saying about Microsoft, Abnormal Security, Proofpoint and others in Email Security. Updated: August 2025.
866,755 professionals have used our research since 2012.