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Trend Micro ScanMail [EOL] vs TrendAI Vision One – Cloud Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Trend Micro ScanMail [EOL]
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
TrendAI Vision One – Cloud ...
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
23
Ranking in other categories
Vulnerability Management (36th), Container Security (25th), Cloud Workload Protection Platforms (CWPP) (17th), Hybrid Cloud Computing Platforms (11th), Extended Detection and Response (XDR) (24th), Cloud Security Posture Management (CSPM) (17th), Cloud-Native Application Protection Platforms (CNAPP) (17th), Attack Surface Management (ASM) (16th), Cloud Infrastructure Entitlement Management (CIEM) (5th), Cloud Detection and Response (CDR) (8th), AI Security (16th)
 

Featured Reviews

Jaffar Ali - PeerSpot reviewer
Director Technical Services at TechnoBIZ
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.
reviewer2793894 - PeerSpot reviewer
Platform Engineer Ii at a outsourcing company with 5,001-10,000 employees
Centralized cloud view has improved threat response and simplified compliance reporting
We are using Trend Vision One - Cloud Security for getting complete visibility of all the assets that exist within our cloud, and it helps us identify any sort of misconfigurations or fine-tuning that can be done to better our compliance. Trend Vision One - Cloud Security helps in onboarding all the cloud solutions or cloud providers that we have within our organization into a single dashboard, thereby providing greater visibility of all the assets. Earlier we used to have multiple dashboards to manage the same solution or capability, but with Trend Micro, we are able to get everything in a single pane of glass, benefiting our operations significantly. We are using the playbooks built into Trend Vision One - Cloud Security, which help us take a lot of response actions and bring automation capabilities into play. Trend Vision One - Cloud Security has positively impacted our organization by providing a single pane of glass visibility across all the cloud solutions that we have and reducing the number of threats we used to see earlier in the cloud. We are seeing that the number of cloud operations required earlier in terms of threat detection and response, and the time taken to detect a particular threat and take a response action, has considerably improved after onboarding Trend Micro.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pricing of Trend Micro ScanMail is average, which is fine."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"Trend Micro ScanMail is scalable at different levels."
"The analysis part is good."
"Its integration with mail platforms is valuable."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"What I like the most about Trend Micro ScanMail is its easiness."
"The most valuable part of Trend Vision One - Cloud Security is its dashboard, as it's simple. It's easy to manage, and you can better control the solution."
"The stability is quite good."
"The product helps us understand our environment better."
"If any vulnerability attack is there, it can secure that particular server in real-time."
"I really like Trend Vision One - Cloud Security's dashboard."
"Trend Vision One - Cloud Security has positively impacted our organization by providing a single pane of glass visibility across all the cloud solutions that we have and reducing the number of threats we used to see earlier in the cloud."
"Trend Vision One - Cloud Security's most valuable features include its comprehensive dashboard, which provides a clear overview of all services and systems, confirming their installation location and update status."
"The storage and computing features are valuable."
 

Cons

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The price could be better. But it would be better if they made it a little cheaper and more cost-effective."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"The sandboxing part can be improved."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"The tool should improve integration with trend products."
"The licensing model could be improved. To gain full coverage, you need to spend more to buy subscriptions for each kind of service they offer. It will start to be pricey if you want full coverage."
"One area for improvement in Trend Vision One - Cloud Security is marketing; in particular, Trend Vision should update the marketing documentation. The information needs to be more comprehensive."
"The dashboard should be a bit more intuitive."
"Documentation on cloud architecture and job architecture would be helpful."
"The local agent should be able to show more logs. At present, the logs are only available from the web console and not from the local agent."
"They should provide a way for users to see violations for specific compliance."
"I would like to see more third-party integrations being added into Trend Vision One - Cloud Security, as it currently has a good amount of integrations but does not allow ingestion from many third-party solutions."
 

Pricing and Cost Advice

"It's a yearly subscription, but the price could be better."
"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
"It's a slightly expensive product."
"The pricing for Cloud One is reasonable because my costs scale up and down based on my infrastructure usage."
"With everything I deal with, Trend Micro Cloud One's pricing is somewhere in the middle."
"Pricing for Trend Micro Cloud One Container Security in the corporate market is okay."
"While Trend Vision One - Cloud Security was a cost-effective solution for us in 2021, we've noticed a recent price increase that makes it less affordable."
"The price could be lower. That is a bit of a consideration."
"The Trend Vision One pricing is reasonable."
"I rate the solution's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
9%
Performing Arts
8%
Comms Service Provider
12%
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise6
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
What is your experience regarding pricing and costs for Trend Micro Cloud One Container Security?
The pricing for Trend Vision One - Cloud Security is very straightforward; we are using credits for calculating the solution that is required, and in terms of setup cost and licensing, it is very f...
What needs improvement with Trend Micro Cloud One Container Security?
I would like to see more third-party integrations being added into Trend Vision One - Cloud Security, as it currently has a good amount of integrations but does not allow ingestion from many third-...
What is your primary use case for Trend Micro Cloud One Container Security?
The main use case for Trend Vision One - Cloud Security is to secure our cloud environment from threats and we had to also abide by compliances, which is why we procured cloud security from Trend M...
 

Also Known As

ScanMail
Trend Micro Cloud One , Cloud One Workload Security, Trend Micro Cloud One Container Security, Trend Micro Cloud One Application Security, Cloud One File Storage Security, Cloud One Network Security, Cloud One Conformity
 

Overview

 

Sample Customers

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
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