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VMware Carbon Black Endpoint vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
VMware Carbon Black Endpoint offers strong protection, reducing malware and saving 10% in costs, showing significant value within six months.
Sentiment score
3.7
WatchGuard EPDR optimizes operations, reduces costs, enhances security, and provides efficient endpoint management, especially valued in Latin America and schools.
I can say that knowing you have a product like WatchGuard EPDR that's working 24/7 to help protect students in a school is good for ROI.
IT Manager at Redeemer Baptist School
 

Customer Service

Sentiment score
6.3
VMware Carbon Black's support is knowledgeable yet occasionally slow, with variability in global and local assistance quality.
Sentiment score
6.2
WatchGuard EPDR's customer service is praised for knowledge and resolution speed, but some experience inefficiencies and availability issues.
Regarding the technical support of Broadcom, they are responsive and helpful.
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
Solution Architect at Simvicitsolutions
The technical support from WatchGuard would rate at about an eight on a scale of 1 to 10, where one is the worst technical support and 10 is the best technical support.
Citrix Solutions Architect at Digital Generation
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance yearly.
Section Head, Information Technology at a transportation company with 201-500 employees
 

Scalability Issues

Sentiment score
7.1
VMware Carbon Black Endpoint is praised for scalability and ease of deployment, despite some challenges with report generation.
Sentiment score
7.6
WatchGuard EPDR offers excellent scalability and integration, efficiently supporting diverse users across platforms, particularly small to medium businesses.
WatchGuard EPDR is very competitive regarding its scalability.
Citrix Solutions Architect at Digital Generation
 

Stability Issues

Sentiment score
7.5
VMware Carbon Black Endpoint is generally stable and efficient, with minor integration issues and occasional latency quickly addressed.
Sentiment score
8.3
WatchGuard EPDR and Panda Security Adaptive Defense are stable, with high user satisfaction, minor update issues, and effective malware detection.
WatchGuard EPDR is a very stable solution and is not resource intensive.
Citrix Solutions Architect at Digital Generation
It is very stable with no hanging problems.
Solution Architect at Simvicitsolutions
The stability is approximately a seven to eight out of ten.
IT System Support Administrator at a non-profit with 501-1,000 employees
 

Room For Improvement

VMware Carbon Black Endpoint needs better integration, user interface, system compatibility, pricing, support, and enhanced features for improved client satisfaction.
WatchGuard EPDR needs improved integration, data protection, intuitive administration, DNS security, stability, deployment, reporting, and lower processor load.
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
Solution Architect at Simvicitsolutions
An area for improvement would be the software deployment to seamlessly deploy software packages across multiple machines simultaneously.
Citrix Solutions Architect at Digital Generation
Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement.
IT System Support Administrator at a non-profit with 501-1,000 employees
 

Setup Cost

VMware Carbon Black's pricing is high and inflexible, with users preferring user-based over endpoint-based licensing options.
WatchGuard EPDR offers flexible subscription pricing that's seen as reasonable, with advanced features justifying higher costs.
It is worth the money and provides good return on investment.
The pricing is slightly high, but the product quality justifies it.
Solution Architect at Simvicitsolutions
Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
Section Head, Information Technology at a transportation company with 201-500 employees
 

Valuable Features

VMware Carbon Black Endpoint offers advanced threat detection, cloud management, machine learning, and centralized control for efficient incident management.
WatchGuard EPDR simplifies threat detection and enhances IT productivity with advanced search, real-time insights, and robust endpoint protection.
I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic.
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
Solution Architect at Simvicitsolutions
The best features of WatchGuard EPDR are the remote management features.
Citrix Solutions Architect at Digital Generation
What is really great about Panda Adaptive Defense 360 is its console in the cloud, and it can keep the inventory of software in the PC.
Section Head, Information Technology at a transportation company with 201-500 employees
 

Categories and Ranking

VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
37th
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
64
Ranking in other categories
Security Incident Response (6th), Ransomware Protection (8th)
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
10th
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of VMware Carbon Black Endpoint is 1.8%, down from 1.9% compared to the previous year. The mindshare of WatchGuard EPDR is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
WatchGuard EPDR2.1%
VMware Carbon Black Endpoint1.8%
Other96.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

reviewer2689206 - PeerSpot reviewer
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
Behavior analytics has strengthened threat prediction yet still needs to improve overall standing
Regarding the real-time monitoring feature with VMware Carbon Black Endpoint, it is helpful in addressing unseen threats. I find the behavior analysis feature beneficial. I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic. The behavior and analytics feature employs machine learning, and these are features which make the product and give that distinguishing, differentiating factor. The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance. Whenever this feature provides prediction, you know what action to take. You are aware of a possible attack and what kind of attack it may be, so you are much better prepared.
NJ
Section Head, Information Technology at a transportation company with 201-500 employees
Using cloud-based console for software inventory management and email alerts
I have no idea if I use some automation functions. I can't find any disadvantages; maybe that is because many companies haven't used it. I would prefer to see some features such as AI in antivirus solutions. I appreciate reporting, but it could be better with monthly reporting or auto-generated monthly reports.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Government
9%
Computer Software Company
9%
Comms Service Provider
8%
Comms Service Provider
12%
Computer Software Company
12%
Manufacturing Company
7%
Hospitality Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise31
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise8
Large Enterprise2
 

Questions from the Community

What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What needs improvement with WatchGuard EPDR?
I would not be able to say what areas of WatchGuard EPDR have improved, as I do not work with the product myself so much anymore. I just used to assist with installation and deployment, especially ...
 

Also Known As

Carbon Black CB Defense, Bit9, Confer
Panda Adaptive Defense 360
 

Overview

 

Sample Customers

Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Indra, Valea AB, Fineit, Aemcom, Data Solutions INC., Gloucestershire NHS, Golden Star Resources Ltd, Hispania Racing Team, Instituto Dos Museus e da ConserÊo, Escuelas Pias Provincia Emaus, Axiom Housing Association, Municipality of Bjuv, Lesedi Nuclear, Mullsj_ municipality, Eng. skolan Norr AB, Dalakraft AB, Peter Green Haulage Ltd
Find out what your peers are saying about VMware Carbon Black Endpoint vs. WatchGuard EPDR and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.