CyberArk Privileged Access Manager Reviews

The primary use case is to monitor the official activity of a privileged user for privilege violations.

CyberArk's GUI is user friendly.

I have been using CyberArk for only six months.

Password Vault is a reasonably stable solution.

I've only used it for a few months, so it's hard for me to say how scalable Password Vault is. Those who've used it longer and deployed it on more endpoints could answer that question better.

We're served by CyberArk's regional support based in India and Singapore, but I want country-level support in Bangladesh, so I can get help quickly. Also, online support is annoying. I would like to get face-to-face support from a local CyberArk representative. 

Setting up Password Vault is not easy. We needed an online consultant to help us.

Password Vault is much pricier than other solutions. A vendor team might struggle to explain why that price is justified. There are good alternatives that cost less.

I rate CyberArk Enterprise Password Vault seven out of 10

We use this solution for ID purposes. When we remove a user from the server, we need a privileged ID password.

We are a University. It's a large organization.

It's not very different when compared with other products.

From what I can see, the Systems Integrator is useless. When I ask for the information, nothing is given to me. They need to provide better training for the System Integrator.

I have been working with this solution for two years.

Its' quite stable.

It's a scalable solution but could be improved. On a scale of one to five, I would rate it a four.

I have not used technical support.

The initial setup is pretty easy. It is not complex.

We used a reseller, integrators, but they were useless to me.

Pricing is quite high and it could be improved.

I would rate CyberArk Privileged Access Security a six out of ten.

This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access. 

I use the solution for security. I make sure the bulk of the password of the certificate for the cloud and on-premise applications are good. I action and administer them when needed.

The solution is stable, it is very resilient.

I have found the solution to be scalable.

The installation is not difficult for me because all the information is on the website.

The solution is very expensive and requires a license. We pay for an enterprise license.

This is a complete package that has a lot of the capabilities you would want in this type of solution but it is very expensive.

I rate CyberArk PAS a seven out of ten.

Our primary use case for this solution is business and client management. Our clients are mostly from the banking sector. 

The CyberArk solutions that have been the most valuable for my solution are the Discovery & Audit (DNA) and Privileged Threat Analytics (PTA) tools. CyberArk is a very important tool for my organization.  

The setup was very easy for me. 

The product could be easier to use. More work needs to be done on this aspect; it is not good enough yet. It also takes up a lot of server space. Sometimes we need to use up to seven servers. 

I have been using the solution for about a year. My company resells and implements this solution. 

I think this solution has a lot of stability. 

The technical support for this solution is very good. If I was to rate it on a scale of one to five, I would give it a five.

The initial setup was straightforward. It can be carried out by a single person. 

The great thing about this solution is that they offer tech support in my language. 

I recommend this product. 

I used CyberArk for vaulting passwords.

I haven't really thought about anything that I want to use it for, that I couldn't use it for.

I would like to see more integration with more tools, for more APIs. 

I have used this solution in the last 12 months.

The initial setup was not overly complex but it wasn't straightforward.

Once it was prepared properly, it was okay.

I would rate CyberArk Enterprise Password Vault an eight out of ten.

I am a consultant. We are in the process of using this in our clients' companies.

The most valuable feature is Special Monitoring.

The authentication port is available in CyberArk Alero but not Fortinet products.

I have been working with CyberArk PAS for one year.

CyberArk is stable.

It's a scalable solution. 

I have limited experience with technical support, but our customers like the support.

In general, it appears to be fine.

I have also worked with Thycotic, until the completion of the project.

The initial setup is straightforward.

It is best suited for mid to large-size enterprises. It is not the best for smaller companies, largely because of the price.

I believe that this solution is priced well. It's the market leader and I think that it's the best solution.

The price is quite good for us.

For those who are interested in using this product, you have to know your requirements and compare them with CyberArk to see if it is suitable for them and fits their budget.

I would rate this solution a nine out of ten.

I primarily use the solution to record any actions taken on specific important targets. It allows management to look at actions and play them back to see what was done within the environment.

The technical support is good.

It's pretty good at recording actions taken within an environment.

We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process.

The solution could be more stable. 

 It should have more specific configurations. There are lots of types of servers and devices. The product should have a more detailed, specific configuration and integration with other products.

I've been using the solution for about three months at this point.

This was my first experience in the solution's UI and UX user experience and user interface. I didn't find the solution to be very stable at all.

We do plan to continue to use the solution, however, it's unclear as to if we will scale it further.

We're pretty satisfied with technical support. They are helpful. I find them knowledgable and responsive and I've been happy with the level of service we've been given thus far.

We found the initial setup quite difficult. There were a lot of errors and we found the process to be a bit complex. I wouldn't describe the implementation as straightforward.

In total, the deployment took about one week from beginning to end.

We did not handle the entire implementation ourselves. We had assistance from an outside firm. They were helpful.

We're just users of the solution. We're customers. We aren't resellers or consultants. We don't have a business relationship with the solution.

I'm using the latest version of the solution.

I'd recommend the product to others.

Overall, we've been mostly happy with the solution. I'd rate it at an eight out of ten so far.

There are threats that get opened because of the vulnerability of privileged access that says to directly put it in a vault.

Every aspect of the solution is very well integrated, and that gives comfort. It is a fail-safe kind of environment. I think that's the fail-safe feature makes customers comfortable because there are no non-integrable stuff or cures. For example, a vault would have its own anti-virus,  its own application, its own operating system to stay hardened. It is absolutely hardened for it to be protected from the outside world.

Having a cloud version would be very helpful. You have to invest a lot of money for the infrastructure hardware so the cloud version would help.

My organization has been using this solution for a few years but I joined the company three months back.

It is very stable.

Our clients are large enterprises. It is easy to scale.

Our customers contact us for any technical support, but we are able to sort out customer issues to a very large extent. We only had to connect with CyberArk at L-3 level or L-4 level. We are able to address most of our customer's issues. 

I would rate their support a nine out of ten. 

We have had customers use a competitive product that CyberArk has replaced but it is not very common. It is not very easy to change your Privileged Access Management framework so easily.

CyberArk is fail-safe, it has a threat intelligence filter, and prevention threat attacks. That sets the product apart from others, and I think the other part is their ability to onboard a maximum number of resources like storage network, security, IoT devices, and RPAs. Its ability to pervasively onboard almost all critical privileges and resources across the organization is where it stands out in a really big way.

I didn't implement it. I don't believe we've had any problems implementing it. I've never heard any issues. I'd say it's neutral.

There are costs in addition to the standard licensing. There is an implementation fee. Those are additional fees and the customer has the annual maintenance, the software, and whole maintenance cost added to that. So there are additional costs besides this standard license.

The most important phase is the discovery phase. Pay the most attention to that. Spend the most amount of time on the discovery phase, which is really the startup planning. The project becomes smoother. Book stricter guidelines on timelines and let there be a senior sponsor part of the project so that you are able to get milestones addressed quickly otherwise, these projects tend to drag longer.

In the next release, I would like to have the cloud option and all of the features that come with it. 

I would rate CyberArk a nine out of ten.