Darktrace Reviews

Darktrace just scans the entire network and documentation. We then automatically evaluate which behaviors are normal and which are not normal. You can determine what possible risks are in the network.

The most valuable feature of Darktrace and the most valuable feature is the artificial intelligence module because that is the tool that determines automatically if there is any risk or not in the network.

You don't need a human operator to be involved. The tool can operate by itself... By itself. That's the best and the most important feature because that reduces the amount of time that a person needs to spend on the tool.

The solution is powerful and very useful, it has the ability to avert many attacks.

The tool does almost 95 percent of the work and you only need to run some features to obtain reports.

The module can improve so that every time it's more intelligent.

I have been using Darktrace for approximately three years.

The stability of Darktrace is good.

Darktrace is a scalable solution.

The support from Darktrace is very good, it is perfect.

Darktrace is installed in an appliance and that appliance is installed in the network. 

We have one engineer that does the maintenance of Darktrace. They do the implementation and scanning of the network.

The solution does not require a lot of maintenance, it does most of the operations automatically.

We provide technical services.

The cost of the solution is expensive for smaller businesses. They will not be able to afford it or might not need this type of security solution.

The license is by device,  if you have 1,000 devices, then the cost is going to be high.

My advice to others is for them to try to determine what are their costs in security. Then they can determine the benefit of Darktrace. They need to first acknowledge what their costs are and then they can start pricing what solution would be best.

I rate Darktrace a ten out of ten.

Darktrace is a very good solution.

Darktrace is very useful for us because it has a large number of models for detecting threats.

There are numerous false positives.

Darktrace requires numerous configurations. It would be beneficial if the configuration could be made simpler.

I have been using Darktrace for three years.

Darktrace is very stable.

Darktrace is easy to scale. It's a scalable solution.

Technical support is good.

The initial setup is difficult.

It took three or four months to deploy.

People must first examine the network architecture in order to make the best implementation.

Darktrace is a very good solution, I would rate it a nine out of ten.

Darktrace is a platform that is used to check all infrastructures. They check the compartmental in the network.

It is a very good platform for understanding what is going on in your network or in your environment because it checks all the activities. This is the same when I use activities on the device, server, network, and web, it checks it all.

The platform has many modules, and each module examines a different situation in the behavior.

It's a very complex platform.

I have been working with Darktrace for approximately one year.

Darktrace is a stable product.

It's a scalable platform.

The technical support is not very good.  I believe that the support must be very quick and operational. Support will need to grow in Italy, but I'm not sure about the other side.

It's an expensive solution.

While it is complex, and difficult to use, once you understand the correct way to use it, it's a very good platform. I would rate Darktrace a nine out of ten.

We are primarily using the solution for network monitoring as well as cybersecurity.

The ability to detect activity on the network is very useful to us. Even if it's not necessarily an illegal activity, if it is abnormal activity, it is able to detect it and notify us.

The solution is stable.

The product scales well within a network.

The initial setup is pretty simple.

The solution isn't too expensive.

The solution could be easier to use.

The user interface is a bit too detailed. They should work to pare it down and simplify it. They seemed to have designed it for an expert user and not a layman. If there are some system administrators who are not experts and they just want to just get sensors reports and escalate, it should be easier for them to do so.

I've been using the solution for three years at this point.

The solution is very stable. As far as we've been using it, we've not had any major issues. It doesn't crash or freeze. There are no bugs or glitches. It's reliable.

The solution is scalable within the network. If a company needs to expand it, it can do so.

For our particular office, we have around 100 users.

I cannot say if we will increase usage. We have many offices and decisions in relation to usage increases would come from our UK office.

Technical support is great. They are very responsive and helpful. We are very satisfied with the level of support they provide to us.

We did not previously use a different solution. For cybersecurity, this is our first product. We were using the traditional endpoint protection as well, and we still do. For that, we use Sophos.

The installation was straightforward, from what I understand. I didn't actually handle ht process. That was done by a consultant. 

The deployment was fast. In less than an hour, everything was up and running.

I handle the maintenance myself.

We had a consultant that assisted us with the implementation. They made the process very easy.

We typically do yearly or three-year licensing, however, I can't speak to the exact costs or arrangements.

It's not too expensive. The price is good for what it offers.

We're just a customer and an end-user.

Overall, I'd rate the solution at an eight out of ten. We've mostly been quite happy with the product.

I'd recommend it to other users and organizations.

Overall, I like the system. The product offers us a very good user interface and we've found the network visibility to be very good so far. The solution has one window and shows all networks.

The solution comes in multiple languages, including English and Arab options.

The solution is stable.

We've found that technical support is helpful and available to assist us if we need them.

There are some automation capabilities, however, they could be presented better.

The manual is difficult to follow. While it presents some use cases, it's not very clear. There may also be some language barriers, as it's not available in my language.

Some aspects of the initial setup are complex. 

It would be useful if there was a way to check to see if there are certain devices that are not in sync with the solution. I'm not sure if this is an option or not. 

The cost of the solution is quite high.

I'm very interested in ISO 27001 and these processes. I'd like to better understand how it supports this kind of workflow.

I haven't used the solution for very long. It may only be about 20 hours or so. It's very, very new. 

The solution is mostly stable. I found that, during the POC, sometimes my rights would do off and I would have to reinstate them, however, other than that, it was very stable. The performance was good. 

I've only used the solution for a short amount of time. I can't really speak to the scalability. There were different models that I tried, however, I can't speak about how different models affect the scalability. I've only used it for a very short amount of time.

There are maybe three or four people on the solution, now that we've tested it. 

I haven't really interacted so much with technical support, however, there is a person available to us that could help us troubleshoot or answer our questions if we need assistance. 

There are aspects of the initial setup that are not very straightforward. there is some complexity. I needed to keep going back to the manual to check things at certain points. 

We are still currently in the test period. Within the year, we will have to invest in the cost of licensing. We have not done that yet.

The solution itself is quite expensive. 

We did look at other solutions, however, I can't speak to which solutions we actually looked at.

We are a partner.

I'm not sure which version of the solution we're using. My understanding is that it is version 5.

I would recommend the solution to others. However, it's important to ensure you use the solution in order to set up your processes correctly and to the benefit of the organization.

So far, I would rate the solution at an eight out of ten.

I use it for my business. Within our organization, there are around 500 people using this solution. We want to continue using Darktrace but it's very expensive.

Darktrace is very flexible.

I have been using this solution for a couple of weeks.

This solution is both scalable and stable.

The technical support is very good.

We used Stealthwatch and Proofpoint.

The initial setup was quite straightforward. Deployment takes roughly 45 minutes to one hour.

We used an integrator.

This solution is expensive.

I would absolutely recommend using Darktrace. Overall, on a scale from one to ten, I would give this solution a rating of eight.

We have Antigena on the email, and we also use the network monitoring capabilities. We are using the latest version of the Antigena Email and AI analytics platform. 

I particularly like Antigena and the analytics around the real-time monitoring of our network. I also like its reporting because it has got a seven-day reporting period within the system. Every time you run the reports, it gives you the data about the previous seven days. I like that because it is in real-time. I enjoy reading those reports and getting a very clear and decisive idea of what's happening on my network on a real-time basis. I like the actual real-time monitoring of spoofing and things like that. I also like the user monitoring as well as the network logging capabilities. 

One thing that I would like to look at going forward is to have a fully automated network infrastructure that is monitored automatically real-time, and that gives me this kind of capability where I would be able to look at my network at any given time and see the state of my network. With Darktrace, at the moment, I have to almost put in a date and tell them that want you to give me data from this date to this date. I don't want that. I want a fast solution in which it doesn't matter when I log into the application. Whenever I log in, I must be able to see my network and run a report. In other words, if I go in now and I say, "Give me a full report of what happened today, it must be able to give me that. It mustn't just be limited to a seven-day period, for argument's sake. It must be able to give me real-time and day-to-day tracking of what has happened within my network.

We have been using Darktrace for two years.

There were a couple of times when we needed some of the expertise, and the guys were not available at the time when we needed them. Subsequently, they've managed to improve.

In terms of our organization, we are a massive IT organization or financial services company. We've got a very small ITP, but we've got a lot of data. We are not sure about Darktrace in terms of its capacity to deal with huge data, but it is probably too early for me to give some sort of indication of what is not big.

At the moment, they are delivering on the set objective in terms of what I want to achieve as a CIO, and I'm quite happy with some of the deliverables that are coming through at the moment. In terms of what our requirements were and what we expect in terms of what we want them to deliver, they have delivered. Within the next two to three years, I would probably be able to provide a different perspective after we've matured within the Darktrace environment. At the moment, they've delivered the actual scope of work. There is nothing really that they're not delivering on as promised. So, at the moment, I'm quite happy with where we are.

I would rate Darktrace a nine out of ten.

Darktrace is deployed on our LAN, inside the network. No site, no internet, it's just for monitoring the LAN, local access network. It helps us to find a lot of threats inside the network. We are very happy with the solution. You don't need to have a lot of analysts with Darktrace who are making or following the incident. This solution helps you to send the notification and avoid threats.

The main valuable feature is that we don't need a lot of analysts. With few analysts, we have all the network monitored, 24/7.

Firstly, the integration should be improved. 

In terms of what additional features I would like included in the next release of Darktrace, I would like to see more protection in the endpoint. Especially because we have a lot of people using VPNs. If they would improve end point security, it would give more control there.

We have been using Darktrace for three years.

In terms of stability, Darktrace is an excellent product.

Darktrace's scalability is very good. We have about 1,200 users on it currently.

Their technical support is excellent.

We have more than an SOC, a security operation center, so we switched to Darktrace because they use artificial intelligence and they are more sophisticated in preventing threats.

The initial setup is straight forward. Deployment took one day.

We implemented with a consultant. It required two people.

Our ROI as a result of Darktrace is excellent. The return of the cost of the solution for preventing threats is very good.

Darktrace is expensive, but its results are invaluable.

Because of all it does, Darktrace is a very good solution, and it doesn't take a lot of time to implement and to get results. You can learn the behavior of the network and take actions, not based in signatures. I think this is very, very good.

On a scale of one to ten, I would give Darktrace a nine.

We are using it for proof of concept purposes. We are using it to monitor all traffic on our network, and it is analyzing the traffic. We have 5,000 users. We are using the latest version.

It is very stable and easy to use.

Its threat analyzer could be better. It should also have agents. They should improve this product by installing agents for the machine to get more visibility. Currently, they are monitoring only the network. They should also monitor the agents from inside.

It should also have a better pricing plan because it is an expensive product.

I have been using this solution for a few weeks. 

It is very stable.

Currently, we are working with their pre-sales and technical teams. For POC, there is a dedicated team for us to ask and check what we want, and they have been good. I have not yet contacted their support. When we purchase the solution, we will be directly connected with the support team.

We were using Trend Micro's Deep Discovery Inspector.

It was done in less than half an hour.

We are a system integrator. For its deployment, one cybersecurity specialist would be enough.

It is a very expensive product.

I am comparing Darktrace with other products like Stealthwatch and Vectra, but for now, I find Darktrace as good.

We have been using it for a few weeks. As of now, we plan to keep using it. I would recommend this solution for big companies.

I would rate Darktrace a seven out of ten.

We are using this solution for both the detection and elimination of attacks.

The most valuable feature of this solution is that it does not require human intervention to eliminate a threat. It blocks everything automatically.

The user interface and the configuration are a bit complex and should be improved or simplified. 

It's user-friendly, but it could be easier.

The pricing could be better and the scalability should be simplified for the customers.

The integration could be better, as it's not that interactive. They could make it more interactive for the customer's daily use.

I have been using Darktrace for three years.

It's a very stable solution. We are very satisfied with stability.

It's a scalable solution, but it's not very easy to scale. When using a detection environment, it's not very easy for the customer.

Technical support is very good. They are excellent.

Previously, we had completed some trials with IronNet.

The initial setup is straightforward.

It could be cheaper.

When it comes to large installations, it can be expensive, but for small accounts it's fine.

We are resellers and integrators of Darktrace.

I would rate Darktrace a nine out of ten.