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Darktrace vs Prisma Cloud by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Qualys TotalCloud boosts efficiency, reduces manual effort, decreases risk, and offers significant cost savings with a notable ROI.
Sentiment score
6.3
Darktrace users experience substantial returns through threat prevention and reduced downtime, despite deployment challenges and difficulty measuring returns.
Sentiment score
6.9
Prisma Cloud boosts productivity, enhances security, and delivers high ROI by automating processes and reducing manual testing needs.
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
CallStream helps us integrate and automate tasks.
Senior Security Consultant at CyberNxt Solutions LLP
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
It eliminates the need for additional hardware, making it a financially and technically sound investment.
Partner at Quasys
Reputation and data security are the two most important things to a financial institution.
Works at a comms service provider with 1-10 employees
We may have prevented a security breach with remediation of the findings.
Security Solutions Architect - Cloud Security Consultant at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
7.4
Qualys TotalCloud support is praised for efficiency and staff knowledge but criticized for delays and inconsistent quality.
Sentiment score
7.6
Darktrace's customer service is praised for responsiveness and efficiency, though some suggest improvements for complex issues.
Sentiment score
7.1
Palo Alto Networks' technical support is praised for responsiveness, though regional inconsistencies and response time improvements are noted.
They are helpful, respond to my queries, and can answer any question.
Developer at a consultancy with 10,001+ employees
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Service Manager, Security Operations at CDA IT SOLUTIONS
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Works at a consultancy with 10,001+ employees
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
Technical Lead at a consultancy with 11-50 employees
Anywhere we raise a tech case, they revert back within an hour.
Cloud Security Engineer at a tech vendor with 201-500 employees
I would give them 10 out of 10.
Sector Manager at a comms service provider with 51-200 employees
 

Scalability Issues

Sentiment score
7.8
Qualys TotalCloud excels in scalability, efficiently supporting diverse environments and business sizes, though it may require skilled management.
Sentiment score
7.6
Darktrace is praised for its scalability, supporting diverse user bases and integrating well with existing infrastructures.
Sentiment score
7.6
Prisma Cloud offers scalable, flexible multi-cloud solutions with easy deployment, strong automation, API support, and high scalability ratings.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
Our organization currently uses it to manage over 1200 web applications.
Analyst, Information Security at Infosys
It is absolutely scalable, and I would rate its scalability as nine out of ten.
retired at a consultancy with 10,001+ employees
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Scalability-wise, I rate the solution a nine out of ten.
Technology Specialist - Cloud Security at a tech services company with 11-50 employees
We haven't had any issues scaling the solution.
Senior Cloud Security Engineer at impelsys
There aren't any limits to Prisma Cloud's scalability.
Senior Security Consultant at helpag
 

Stability Issues

Sentiment score
8.3
Qualys TotalCloud is highly stable with reliable support, 99.9% uptime, minimal bugs, and effective maintenance communication.
Sentiment score
8.5
Darktrace is highly rated for stability and reliability, with effective monitoring and an intuitive interface despite occasional traffic impacts.
Sentiment score
7.9
Prisma Cloud is praised for its high stability, reliability, and effective troubleshooting, with minor well-managed issues.
Overall, the support provided has been excellent.
Analyst, Information Security at Infosys
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
Developer at a consultancy with 10,001+ employees
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
I would rate it a ten out of ten for stability.
Cloud Security Engineer (Team lead) at a tech services company with 201-500 employees
Most of the time, when the client requires data, it is not available.
Technology Specialist - Cloud Security at a tech services company with 11-50 employees
The cloud environment is dynamic, so the tool must be dynamic.
Cloud Security Delivery Associate Manager at Accenture
 

Room For Improvement

Users suggest enhancing Qualys TotalCloud with clearer reports, better integration, intuitive UI, AI risk assessments, and improved documentation.
Darktrace needs improved integration, automation, usability, pricing, support, and clarity, plus better endpoint protection and third-party tool integration.
Prisma Cloud struggles with integration, UI, automation, cloud coverage, reporting, support, and pricing, hindering broader adoption and usability.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Analyst, Information Security at Infosys
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Prisma Cloud is an excellent tool.
Technical Engineer at a tech services company with 1,001-5,000 employees
We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts.
Cyber Security Architect at a comms service provider with 10,001+ employees
Even though documentation was available, it took a while for a new person to understand what integration meant, what will be achieved after the integration, or how the integration needed to be done on the Azure or AWS side.
Technical Architect at a tech services company with 1,001-5,000 employees
 

Setup Cost

Qualys TotalCloud's pricing is high yet justified by comprehensive features and flexibility, benefiting larger enterprises seeking robust security.
Darktrace is costly yet valued for advanced features, offering flexible module selection with negotiable discounts and yearly contracts.
Prisma Cloud's complex pricing is offset by comprehensive features, offering cost efficiency with strategic planning despite hidden costs.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Senior Manager at a financial services firm with 10,001+ employees
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
IT Manager at a consultancy with 10,001+ employees
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Vice President at Inspira Enterprise
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
The cost was not on the higher side.
Technical Architect at a tech services company with 1,001-5,000 employees
If you are using a single tool like Prisma Cloud, with a single license, you can monitor all environments, such as Google Cloud, Azure, AWS, and Oracle Cloud.
Cloud Security Delivery Associate Manager at Accenture
The pricing for what we are using is pretty good.
Works at a pharma/biotech company with 10,001+ employees
 

Valuable Features

Qualys TotalCloud offers comprehensive vulnerability detection, cloud security management, and automation with insightful dashboards for efficient threat management.
Darktrace offers AI-driven threat detection, real-time monitoring, and autonomous response with scalability and ease of integration for enhanced security.
Prisma Cloud offers advanced cloud security with continuous monitoring, automation, and centralized management, enhancing operational efficiency across industries.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
Works at a consultancy with 10,001+ employees
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
Developer at a consultancy with 10,001+ employees
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
Senior Consultant at a consultancy with 10,001+ employees
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
It provides a single pane of glass.
enterprise architect at a tech services company with 1-10 employees
If I want to check how many of my S3s have encryption, I can write a Lambda function in Prisma Cloud and get that report.
Senior IT infrastructure consultant at a tech services company with 51-200 employees
Overall, the most valuable features for us in Prisma Cloud are those that provide visibility, ensure compliance with regulations, and help us align our on-premises servers and cloud environments with mandated security standards.
Architect at a tech vendor with 10,001+ employees
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Cloud Security Posture Management (CSPM)
8th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
6th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Vulnerability Management (11th), Container Security (11th), Cloud Workload Protection Platforms (CWPP) (8th), SaaS Security Posture Management (SSPM) (1st)
Darktrace
Ranking in Cloud Security Posture Management (CSPM)
10th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Email Security (10th), Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (7th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (5th), AI Observability (6th)
Prisma Cloud by Palo Alto N...
Ranking in Cloud Security Posture Management (CSPM)
2nd
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
114
Ranking in other categories
Web Application Firewall (WAF) (8th), Container Security (2nd), Data Security Posture Management (DSPM) (2nd)
 

Mindshare comparison

As of June 2026, in the Cloud-Native Application Protection Platforms (CNAPP) category, the mindshare of Qualys TotalCloud is 2.0%, up from 1.4% compared to the previous year. The mindshare of Darktrace is 2.4%, up from 1.0% compared to the previous year. The mindshare of Prisma Cloud by Palo Alto Networks is 10.7%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud-Native Application Protection Platforms (CNAPP) Mindshare Distribution
ProductMindshare (%)
Prisma Cloud by Palo Alto Networks10.7%
Qualys TotalCloud2.0%
Darktrace2.4%
Other84.9%
Cloud-Native Application Protection Platforms (CNAPP)
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
reviewer2776578 - PeerSpot reviewer
Cyber Security Architect at a comms service provider with 10,001+ employees
Image scanning has supported consistent security practices during cloud deployment
On a scale of ten, we would say people are happy with Prisma Cloud by Palo Alto Networks for the part we use. People are okay with it. We probably would give an eight. We don't give ten because if we don't use the other parts of Prisma Cloud by Palo Alto Networks, it's because it was difficult to implement from an operational point of view. We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts. People have other tools and in the end, we don't use the full capabilities of a product that we pay for. It's partially related to the difficulty to integrate Prisma Cloud by Palo Alto Networks runtime in our company's support process. We don't use the real-time monitoring part of Prisma Cloud by Palo Alto Networks. We don't know about the automated remediation feature of Prisma Cloud by Palo Alto Networks.
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Use our free recommendation engine to learn which Cloud-Native Application Protection Platforms (CNAPP) solutions are best for your needs.
900,838 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
14%
Construction Company
8%
Comms Service Provider
7%
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise29
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise29
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise21
Large Enterprise57
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
Areas that need improvement in every solution include the remediation part. The remediation steps should be simple en...
What is your primary use case for Qualys TotalCloud?
Our use case involves the assets that we have under cloud, the assets exposed to the internet, and the internal appli...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
What is your primary use case for Prisma Cloud by Palo Alto Networks?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
 

Also Known As

Qualys TotalCloud with FlexScan
No data available
Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
 

Overview

 

Sample Customers

Information Not Available
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Find out what your peers are saying about Darktrace vs. Prisma Cloud by Palo Alto Networks and other solutions. Updated: April 2026.
900,838 professionals have used our research since 2012.