Deel Reviews

Deel is primarily used for payroll management for two employees in Dubai. Deel facilitates payroll management for those employees in Dubai because the platform is very intuitive and has many options.

Regarding the best features that Deel offers, the support team is always attentive and can help with issues related to payroll, payments, and invoices. The platform is very intuitive, very complete, and has all the information necessary. It has several features that allow me to maintain control.

I have noticed benefits in terms of operational efficiency and improvements in payroll management with Deel, as it is easier to upload information and approve expenses and vacation requests. The time needed to perform those types of actions is very minimal because the platform is well designed, very intuitive, and allows me to do that in an agile way. Deel has solved payroll management for my organization, as I practically use it only for payroll, where I review expenses, manage the workers' contracts, approve invoices, and approve vacation requests.

Deel could improve by ensuring that invoices arrive directly as requested so that payment can be made on time. The invoices need to arrive on schedule because it shows all the time that we are late with payments, but if the local invoice is not received through Let's Deel Colombia, payment cannot be made. I hope Deel can solve that communication between them or provide a solution on how to activate that automatically on the platform, which would help make invoicing a more automatic process.

I have been using Deel for approximately six months, since October 2025.

The support team has helped me by allowing me to interact directly with the artificial intelligence on the platform through a chatbot, which helps solve several questions without needing to contact a person. It sends manuals, shares all the information needed at that moment, and gives the option to move to an agent for follow-up. From the support side, they have always been attentive and always respond to requests. Most interactions have been about invoices and the health insurance for the workers. When I first started with Deel, I worked very closely with a success manager who spoke Spanish, making communication very easy, and we had several virtual meetings where they followed up on all pending issues.

Deel has positively impacted my organization because I changed platforms after Deel bought Omnipresent and had to switch in a mandatory way, which caused some controversy at the beginning because they had other conditions that were not present in the previous contract. That is also why invoicing has been the main problem experienced. During all these months, I have not been able to solve the issue of invoicing on time, since I have also done it in an outsourced way locally with Let's Deel Colombia. From the team's side, they have always been very attentive, but a final solution to get the invoices on time has not been found. During the transition months from Omnipresent to Deel, there were several issues obtaining information and being able to create a vendor in my system. Once that was accomplished, the best thing is knowing that Deel is a great company that is always looking for ways to fix and solve problems and is always thinking about the client. It gives me peace of mind to know that I have employees on such a complete platform as Deel. The only thing I can highlight as negative is the invoicing issue, but apart from that, everything has been very good.

My advice for other people considering using Deel is to have a lot of patience at the beginning, as any change is always complicated, although it is always for the better. With Deel, there is the opportunity to keep growing. For larger companies, there is the chance to continue growing internationally. My overall rating for this review is 2 out of 5.

Our main use case for Deel is allowing us to hire remotely, and we are using their EOR services. When we are deciding to remote or to open an opening position in a place where we don't have an entity, we first look at Deel. We check if Deel has the ability to hire in that country. Furthermore, we are using Deel to understand the benchmark of the relevant area, as well as to understand the laws that might need to be applied once the hire is made. Later on, we are using Deel to onboard our employee.

Deel offers in the EOR field many things that are very helpful for a company looking to hire abroad. First, it gives us insights about the specific country, about labor laws and other benefits or perks that should be applied into the contract of the employee. When talking about vacation days, accrual days, insurance, pension, and all the relevant information that we as a company want to give our employees as well as benchmarks, Deel provides comprehensive details. The onboarding process is very clear. The platform itself is very easy to use, and their support is very responsive, including both the support team as well as their CSM.

Deel allowed us in its initial stage to be able to hire no matter where, and it also allowed some of our employees to be able to relocate. Both of these abilities are very helpful for a company facing growth and needing to do international expansion in places where there is no actual entity.

Our ability to hire remotely via Deel has saved us time. Otherwise, we would not have been able to work with people in places where we don't have an entity. For sure, it allowed us to save time, reduce costs in some countries to some extent, and expand into areas where we did not exist before.

Some parts of the platform can still be improved. For example, when there is a launch of new areas of the platform, I would be happy if there would be a short video explaining how to use the new platform and to be able to understand more features that are being applied into the system from time to time.

I have been using Deel for two and a half years.

Deel has been stable for us.

Deel has the possibility to scale or to add employees as much as we want and their system is pretty easy to use and pretty easy if we wish to scale up.

The customer support of Deel is very great and very responsive. Within minutes, normally, we get an initial answer, and later on we get a more detailed answer, and we have never faced any problem with that.

Responsiveness is one of the crucial things that we are using Deel for. The ability of Deel to answer quickly and professionally is very helpful for us, since we are in touch with candidates at the end of the process, and everything needs to be closed into an offer letter that is given by Deel. So the ability to explain all relevant information to us and to the employee is very valuable.

We did not use any other solution before Deel. However, we have heard good things about Deel, and this is one of the reasons we decided to use Deel at the first stage.

The initial setup was not problematic.

Deel has provided us with a positive return on investment.

My experience in those matters is that Deel has a very clear pricing policy in regards to all their EOR services, as well as setup costs and offboarding costs if needed. Everything is quite stated and clear once we sign a contract with Deel.

I would suggest that companies look at their needs, as well as the ability of Deel or any provider to help with their needs. My review rating for Deel is eight out of ten.

My main use case for Deel is Employer of Record and payroll. I use Deel for Employer of Record and payroll to hire people globally around the world because we don't have entities, and I've used it to streamline our payroll so we can use one payroll platform.

The best features Deel offers include competitive prices, user-friendly technology, and advanced AI.

The platform's user-friendliness shows up in my day-to-day because Deel has an AI bot within the platform, so I can ask the bot any questions, and if they cannot answer it, they refer me to a customer service person. Additionally, they use AI to check expenses.

Deel has positively impacted my organization by improving cost savings, plus I don't have to do payroll manually. Previously, I was manually doing payroll, and now it's all streamlined within Deel platform, allowing me to integrate it with other systems.

In terms of cost savings and integration, I've saved at least four hours a month, and the payroll is a lot more efficient and reliable because I'm not doing manual intervention.

There are small things about Deel that could be improved. It would be beneficial if I could add my own project codes when tracking expenses.

I have been using Deel for one and a half to two years.

Deel is stable.

Deel's scalability is easy because it's in many locations, making it simple to scale.

The customer support from Deel is excellent because they always get back to me within an hour, and the customer support person is very responsive.

I previously used three different solutions, and I switched because it was too much manual work using three different providers. There was nothing wrong with the providers themselves; it was just easier to streamline to one platform.

I have seen a return on investment from Deel because I've saved time by using one platform for payroll and money because I can now employ people in lower-cost countries.

My experience with pricing, setup cost, and licensing was positive because the Deel salesperson worked with me to come to an agreement about the price. They are very flexible and patient with me, and everything was straightforward.

I evaluated other options before choosing Deel, including Remote and Rippling.

I would rate Deel a nine on a scale of one to ten. I give Deel a nine because I think it's an excellent system and platform, and I'd recommend it to anyone. I think it's really good value for money, and the technology is great, being really useful and easy to use.

My advice for others looking into using Deel is to consider it if you need to streamline payroll; it's really straightforward. Additionally, if you need to employ people globally and you don't have entities, it's a really good solution, providing the best value for money out of all the providers. I rate this review a nine overall.

My main use case for Deel is that we have all of our EORs in Deel right now.

A specific example of how I use Deel for our EORs is that we have about 60 or 70 EORs across more than 12 countries in Deel, and we use it to hire senior people, directors, VPs, and C-levels while staying compliant and accessing talent all over the world, making it quite a powerful tool for that.

What is very helpful for us in Deel is their flexibility and adaptability to our needs; for example, we have our own custom PTO policies that are global and applied to all Supersiders, but every EOR has their own PTO policy in their country, and Deel allows us to work in the back end with them to ensure that local regulations and Superside policies remain compliant while being flexible, and they also connect with us in Slack, which is critical for us, including not just our CSM or account representative from Deel but also many of their other team members who help us quickly resolve problems.

Deel has positively impacted our organization by allowing us to access talent that we otherwise would not be able to hire because we don't have entities in all those countries.

This access to talent has changed our organization in all three ways: growth, productivity, and innovation.

Deel can be improved by making adjustments to contract styles, especially regarding incentives or bonuses, which can be a little tricky, as their legal team sometimes takes their time and doesn't show consistency in what they allow and what they don't, but these are relatively minor issues.

When managing an offboarding in Deel, their team feels a little less collaborative than we would like them to, considering that they are the employer, and they tend to go too much on the safe side with perhaps overly generous offboardings or packages that could be less aggressive, but their interest is to close it without any issues, which just transfers the cost to us; sometimes we would appreciate stronger partnership on the legal side.

I have been using Deel since I joined Superside, so that's four years ago.

Deel is stable.

Deel's scalability is quite good, as it's the biggest one, I think.

Customer support is relatively strong, depending on the CSM that I get; right now, we have a very good one.

I did not previously use a different solution before Deel, as we also used Deel in previous companies.

I have not seen a return on investment with Deel, nor can I share any relevant metrics such as money or time saved or fewer employees needed.

Before choosing Deel, I evaluated other options, with Remote.com being the primary one, but I looked at a few others too.

My advice for others looking into using Deel is to make sure you establish a good relationship with a very good CSM, as that can make or break the Deel experience. I would rate my overall experience with Deel as an 8.

I handle everything through the platform, including time off requests, promotion and compensation, expenses, and visa processes. I use the full suite as well as IT services for delivering and receiving laptops. Invoicing is seamless and I do not have to spend hours reconciling. Everything is user-friendly and seamless. Customer care replies within a minute and they have a group chat on Slack which makes it easy to communicate with them and get help. Deel has taken managing our EOR population off my plate, saving me hours a day.

The visa processes are lengthy, though I understand this is the case everywhere, but I would appreciate improvements.

Since using Deel, I am saving approximately five hours a week and it is much less hands-on.

In my opinion, the best features Deel offers are HR management and visa processes.

I find that the visa processes are lengthy. I understand this is the case everywhere, but I would appreciate improvements.

I have been using Deel for approximately two and a half years.

Deel is stable.

Deel's scalability is great.

Customer care replies within a minute and they have a group chat on Slack which makes it easy to communicate with them and get help.

The customer support is amazing and they answer within minutes on Slack.

I rate the customer support a ten out of ten.

I previously used Papaya, and it was a nightmare compared to Deel.

My experience with pricing, setup cost, and licensing was excellent. Michael was my seller, and it felt as though he was advocating for us. He was really nice with price negotiations, was very attentive, and replied very quickly. He was the best.

I definitely see a return on investment in terms of money saved. It is not quantified yet, but I think it is going to be around half a million dollars a year of savings compared to where we were before.

My experience with pricing, setup cost, and licensing was excellent. Michael was my seller and it felt as though he was advocating for us. He was really nice with price negotiations, was very attentive, and replied very quickly. He was the best.

Before choosing Deel, I looked at a few other options but very quickly within the first call, I realized Deel was the best choice.

Deel has taken managing our EOR population off my plate, saving me hours a day. I would rate this product a nine out of ten.

In previous experiences, Deel would be our way of expanding to new markets very quickly.

As a whole, I use Deel every day to manage payments, immigration cases, onboarding, and offboarding, so all the employee lifecycle is mostly managed on Deel.

Faster onboardings, smoother relocations and more visibility and support around the full employee lifecycle.

Having the Knowledge Hub is so important because a lot of the time, especially if I'm onboarding in a new country or providing input when we're thinking about expanding to a new country, I can do a lot of research just by going to the platform and going through the hub.

The Onboarding Assistant is also great for this, because it gives me the costs for a specific country, enabling me to budget for a specific role according to a specific compensation band in a specific country, which is amazing.

The Knowledge Hub and Onboarding Assistant have made my work easier and more efficient. Previously, it would take us a lot of time during the interview stage to ensure that people have the correct right to work or what options we had and what countries would be suitable.

Deel has positively impacted my organization by providing an all-in-one platform that is very simple to use. Given my experience with Deel for a long time now, I'm able to quickly find the information that I need, also equipping me with extra skills through Deel Academy. The support from different departments has been tremendous, especially during relocations and moving contracts across, where the feedback we get is that the process is quite smooth, with just some rare hiccups along the line. Because we have our customer success manager, we receive support that makes the journey a lot easier, allowing us to complete tasks efficiently.

Not much, the only thing I would say is that Deel could improve its support function. People are generally really nice, but sometimes you get mixed messages from different teams and support. Focusing on more training for the support agents would be beneficial because some agents are amazing and really know what they're doing, but others could use the improvement.

I have been using Deel since early 2023.

I've already covered my thoughts on customer support. It's usually fine, but improvement is needed in the knowledge of the support agents.

We previously used a different solution, but we did not have a platform to manage everything on our side, leading to a lot of miscommunication and mistakes from the provider. Now with Deel, we trust the work is done correctly, and we obviously still check everything, but mistakes are quite rare, making it really easy to manage.

My advice for others looking into using Deel is to get someone knowledgeable on all things HR, especially if you're a small company. If you have someone knowledgeable, it will be very simple to navigate everything else on the platform. If you don't, Deel offers Deel Academy with many training resources, meaning you don't necessarily need someone super experienced to teach you how to use the platform, although your customer success manager can support you. There are plenty of resources on Deel platform for guidance in general HR and to get certifications to help you become better and more compliant in your job, making it a no-brainer for me.

My experience is great overall with Deel, and I literally have no faults to point out apart from the rare support glitches. Overall, my experience is really smooth. Having worked with Deel for a long time, I can definitely notice the improvements made to create such a comprehensive platform, so I can only say good things about it as a whole.

We use Deel for global hiring, payroll, and compliance. It allows us to onboard international contractors and U.S. employees, manage payments across currencies, and store contracts and records in one place. It simplifies compliance and reduces operational overhead, making it easier to run a distributed team without setting up entities or using multiple tools.

Using Deel has reduced administrative workload, accelerated hiring, and simplified compliance. We can onboard global talent in days instead of weeks, avoid setting up entities, and manage payroll and documentation in one place. This has saved time, lowered legal risk, and allowed us to scale a distributed team efficiently.

We use Deel for global hiring, payroll, and compliance. It enables fast onboarding of international contractors and U.S. employees, manages payments across currencies, and keeps contracts and records centralized. It reduces legal risk, eliminates the need for entities, and simplifies operations for our distributed team.

There are a few areas where Deel could improve. Integrations with tools like accounting or HR systems could be deeper and more seamless, as some data still requires manual syncing. Additionally, reporting could be more flexible and customizable for finance and audit needs. These gaps are manageable but add extra steps to day-to-day operations.

I have been using Deel for four years.

Yes, Deel is generally stable. Core functions like payroll, payments, and onboarding run reliably with minimal downtime. We’ve had a smooth experience overall, with no major disruptions. Occasionally, minor bugs or UI issues appear, but they are typically resolved quickly and don’t significantly impact day-to-day operations.

Deel scales very well. You can start with a few contractors and grow to a global team without changing systems. It supports hiring, payroll, and compliance across many countries, eliminating the need to set up entities. Its flexibility to handle both contractors and employees makes it easy to scale operations as the business grows.

The customer support from Deel is excellent.

Yes, we previously used Gusto, Heartland Payroll, and ADP. While they worked for U.S. payroll, they became limiting as we expanded internationally. We switched to Deel because it supports global hiring, payments, and compliance in one place, without needing multiple tools or setting up entities.

The initial setup with Deel was straightforward. Onboarding was quick, with guided steps for adding employees and contractors, and minimal upfront configuration. Most workflows were intuitive, so we were able to start using the platform almost immediately without heavy implementation or external support.

No

Yes, we’ve seen clear ROI from Deel. It has reduced HR and payroll admin time by ~50% by centralizing onboarding, payments, and compliance. We’ve also avoided the cost of setting up entities in multiple countries and reduced reliance on multiple tools. Overall, it saves time, lowers operational costs, and enables faster hiring.

Our experience with Deel pricing has been positive overall. It’s not the cheapest, but the value is clear given the global compliance and infrastructure it provides. Setup was quick with minimal upfront cost, and onboarding was straightforward. Licensing is flexible, allowing us to scale as needed without long-term rigid commitments.

Before choosing Deel, we evaluated other options, including Rippling and Justworks.

I highly recommend Deel as a tool; the tool itself is great, it is easy to use, and on top of that, you get an excellent team of highly qualified people who will support you throughout the entire process. I cannot stress enough how helpful that has been for us as a company, especially as an early-stage startup where you might not know a lot about these things, and Deel has been really supportive and helpful in understanding how we should be doing things. I would rate this review as a 9 out of 10.

My main use case for Deel is to manage our global contractors, particularly focusing on payments and PTO, as well as tracking the hardware and managing sick days.

A specific example of how I use Deel for managing our contractor's pay is that I am able to set up the payment schedules. The payment scheduling works for our team because I use it to set up payments for our contractors where the payments will be sent to them either on a weekly basis.

In addition to that, I am also using Deel for tracking people's levels as well as documenting their profile in the company.

The best features that Deel offers for me include streamlining my payment process, making it a one-stop source of truth for everything payroll, as well as everything about the profile of a contractor because I put their JD in there, their responsibilities, their level, and their tenures. Deel allows me to be very organized.

Out of those features, the one that has made the biggest difference for my team is the streamlined payment process because I work at a startup company. For the first two years of our operations, I was actually using manual payment and doing it via bank. It was quite messy because it wasn't organized, managers were doing it on their own, and then it wasn't centralized to the HR team. Deel allowed me to centralize everything to HR.

Deel has positively impacted my organization because it helped me really get organized.

Deel can be improved in such a way that I am able to connect to customer service faster because usually it just directs me to an AI, which sometimes isn't really that helpful. It's not a big thing because I'm able to connect to the customer service within five minutes, but sometimes the AI is just a blocker.

Regarding needed improvements, there was one feature where Deel removed their ability to get an advanced payment within the week, which was really helpful to my Filipino contractors because sometimes people get their budget tightened. They could get the pay a few days before the actual pay, but now the feature is gone, and I don't know why. It was really helpful back then, and it's just sad that it's gone now.

I have been using Deel for more than one year now, going on two years.

My advice to others looking into using Deel is that if you are a small company that plans to scale, Deel is a very great partner platform and a very safe choice when it comes to organizing everything HR. I rate this product a 10 because for me, Deel is such a game-changer for us. It has everything that I want and changed the game for management of payroll, PTO, and sick days, especially for my growing team. As the company grows, I am also able to use Deel on a bigger level, and it scales with the company.

Deel's EOR services have been utilized for more than four years and global payroll for over two years.

Our main use case for Deel is EOR and hiring professionals in countries where we don't have an entity, combined with global payroll services.

In European countries where we have a normal entity, Deel processes payroll for our employees, meaning they are responsible for calculating correct salaries and liabilities towards institutions. In terms of EOR, Deel serves as employer of record, so we use them in countries where we don't have expertise and legal presence, taking responsibility for their employment.

Deel's general platform is easy to navigate and user-friendly.

The best features Deel offers are the ability to hire professionals across the world and the integrations with many HR systems that ensure data flows automatically, reducing the time necessary for payroll processing and minimizing the risks of errors.

Before Deel, we were sharing a lot of information with local payroll providers through Excel spreadsheets, Word documents, or different platforms as we used different vendors in each country. Now, everything is located in one platform, which is really beneficial, allowing us to find information anytime we need it, and it flows directly, meaning anything in our HR platform, which is the source of truth, flows directly to payroll with no manual work needed from our side.

A positive aspect of Deel is that they have local payroll managers in each country, providing regional expertise, which has helped us because we're sometimes not located in those countries and are unsure about legal specifics. Having someone who knows how taxes and legal matters work is really helpful.

Deel has positively impacted our organization by reducing the time necessary for payroll processing from the moment of payroll inputs to payroll outputs, reducing human errors, and greatly helping us hire professionals in regions where we couldn't do so before.

Pay attention to and review the service catalog since some services may come at an additional price. When responsibilities move from one person or team to another, the handover should be handled smoothly, as we saw some small issues there, indicating this could be improved.

Deel is stable.

Deel handles growth mostly well, with some minor hiccups that are acceptable.

Customer support is very good; the response time is much faster compared to local payroll providers. This is one of the main advantages, with response times being sometimes immediate, within a couple of minutes, or a few hours at most.

We previously used local payroll providers, such as ADP in the Netherlands.

We have seen a return on investment by reducing the time necessary for payroll processing by approximately 40%, minimizing error correction, and managing to hire in more than six countries where we don't have a legal entity. Some regions saw savings, while costs in other regions remained mostly the same.

Our experience with pricing and setup costs was okay, considering our company size, but we didn't pay enough attention to their service catalog, discovering that some services carry additional charges, which is something we could improve on.

We evaluated Papaya before choosing Deel.

I would advise others looking into Deel to review the service catalog for pricing and be aware of what is included in the package and what comes at an additional cost. Deel's platform is easy to navigate and user-friendly. I give this review an overall rating of seven.

My main use case for Deel is as an Employer of Record for employees outside of the United States. Our company employs remote employees only, and in order to do that, we want to find the best talent and hire them no matter where they are in the world.

When we find somebody that is a good fit, it is always beneficial to know that if they are not in the United States, we can rely on Deel to provide the appropriate structure necessary for international employees that is specific to their company around things such as time-off policies and working policies.

The best features Deel offers include the automatic calculation and payroll and payout for international employees.

The automatic calculation and payroll payout helps my team and makes my life easier because I do not have to worry about it. I know that Deel is calculating everything, automatically remitting everything to the appropriate agencies, as well as automatically remitting the payment to the employees. Everything is generally on automatic or coast, unless I am notified that something needs to be looked into or needs my attention.

Deel has positively impacted my organization by making it easier to find the best talent in the world, no matter where they may be.

Deel can be improved by providing notifications of time-off requests. This may be a setting in Deel, but I have been unable to find it.

I have been using Deel for two years.

The advice I would give to others looking into using Deel is to know what you are looking for and what benefits you are hoping to get out of it. If you think Deel is going to manage your employees or do some of the things that need to happen as the actual employer or manager, that is not going to happen. You need to go into it with the right mindset of what you expect to get out of it and understand if that aligns with your organizational needs. I would rate my overall experience with Deel an eight out of ten.