We are selling this solution. Different customers have different use cases for it, which vary from our own. We do not use it for our organization; rather, we deploy and configure it for our customers to whom we sell it.
Senior System Analyst at a government with 1,001-5,000 employees
Provides a native user experience and highly scalable
Pros and Cons
- "The product provides a native user experience without requiring users to install additional software or agents."
- "An area for improvement in Delinea Secret Server is its integration with ICAP servers."
What is our primary use case?
How has it helped my organization?
I have large-scale clients.
What is most valuable?
The most valuable feature is the user experience. The platform offers a native user experience, which means that users don't have to change their behavior or install any additional software or agents.
Moreover, Delinea manages the secrets, not the assets.
What needs improvement?
An area for improvement in Delinea Secret Server is its integration with ICAP servers. This integration would help in scanning for transfers and determining if they are one-way or not, and whether they contain values. Additionally, there is a need to enforce the copy-based policy across all secrets in the Delinea Secret Server platform, instead of having it as a personal configuration.
Buyer's Guide
Delinea Secret Server
August 2025

Learn what your peers think about Delinea Secret Server. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
For how long have I used the solution?
I have been using this solution for seven years. I am currently working with the latest version.
What do I think about the stability of the solution?
I would rate stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate scalability a ten out of ten.
How are customer service and support?
The customer service and support was really good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is really easy. I would rate it a ten out of ten.
What about the implementation team?
It took one month to deploy. The process was straightforward and only one person was required to deploy the solution.
What's my experience with pricing, setup cost, and licensing?
The pricing model is within the market average. I would rate it a three out of ten, where ten is the most expensive, and zero is very cheap.
What other advice do I have?
I would advise people to use cloud-version because it has more features.
Overall, I would rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller

Identity and Access Management Specialist at Keywords Studios PLC
The solution is not user-friendly, and the UI and technical support is not great
Pros and Cons
- "The solution is scalable."
- "The solution could be more user-friendly."
What is most valuable?
The team password vault is valuable.
What needs improvement?
The customer service and support team could be improved, and the solution could be more user-friendly.
For how long have I used the solution?
We have been using the solution for approximately two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. Approximately 200 users are using it in our organization.
How are customer service and support?
I rate customer service and support a zero out of ten. We reached out to them to solve an issue, and they hung up on us.
How would you rate customer service and support?
Negative
How was the initial setup?
I was not a part of the initial setup process.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing six out of ten.
What other advice do I have?
I rate the solution a four out of ten. The solution is good, but there is a lot of room for improvement. The UI and the customer service and support team could be improved. I advise new users to have patience with support and be careful when purchasing licenses because if they mix up their licenses, it would be challenging to get them fixed, and they may have an outage.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Delinea Secret Server
August 2025

Learn what your peers think about Delinea Secret Server. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Manager at a consultancy with 10,001+ employees
Quick, and simple to install, but the scalability has limitations
Pros and Cons
- "The privileged access management, which is the Safe Access Model is the most valuable feature."
- "Improvements are needed in session management, behavioral analytics, and the reporting segment."
What is our primary use case?
We provide Thycotic Secret Server as well as use it.
Thycotic Secret Server is used for data security.
What is most valuable?
The privileged access management, which is the Safe Access Model, is the most valuable feature.
What needs improvement?
Some of the features need improvement.
Improvements are needed in session management, behavioral analytics, and the reporting segment.
For how long have I used the solution?
I have been working with Thycotic Secret Server for three or four years.
What do I think about the stability of the solution?
For the most part, Thycotic Secret Server is stable.
What do I think about the scalability of the solution?
Thycotic Secret Server is relatively scalable. Scalability is good, but it does have its limitations. It's scalable to an extent.
How are customer service and support?
Availability of technical support has always been a concern.
Which solution did I use previously and why did I switch?
I have used several products, such as Beyond Trust, and CyberArk.
How was the initial setup?
The initial setup is straightforward.
I can't give you an estimate, as it has been a while since we had an installation, but it was straightforward.
It takes half a day to install.
We have a team of three people to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
Most customers opt for a yearly license. I don't believe that I have seen anyone pays on a monthly basis.
What other advice do I have?
I would recommend this solution if it aligned with their use cases.
I would rate Thycotic Secret Server a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technology Infrastructure Senior Analyst at a educational organization with 501-1,000 employees
Feature-rich, easy to scale, stable, and well-developed
Pros and Cons
- "I like the one-way hash, as well as the ability to store it in the cloud and access it from anywhere."
- "Although the password policy was interesting, the default setting was inadequate."
What is our primary use case?
We intend to replace our pairing password management solution with something more enterprise-friendly.
We are currently conducting a demonstration with Thycotic Secret Server.
I've only used this solution a few times as a demo and haven't explored everything it has to offer, but I have experience integrating it with our Active Directory and setting up the server.
What is most valuable?
I like the one-way hash, as well as the ability to store it in the cloud and access it from anywhere.
I like the fact that you don't have to have separate databases for each department in your organization.
They have one central location, that they all go to it.
They all go to the same central location. If they leave, we can disable their account, reset their password, and integrate it with our Active Directory.
At this early stage, and based on my demo experience over the last two weeks, it appears to have more features than we require, but we can grow into it.
It's a great product. It seems that you could do your privileged access and things like that where you do the IEM. You could also make it so that those individuals have access for a set period of time to do their administration. These are the types of features we haven't really used, but I can see them being very useful. I can also see where they're going with this product, which is an all-in-one solution.
It appears to be well-developed.
What needs improvement?
Although the password policy was interesting, the default setting was inadequate. As a result, we had to change it to be 20 characters with symbols. It was an odd process, but it was relatively simple to adjust.
For how long have I used the solution?
I have been using the latest version of Thycotic Secret Server for a couple of weeks.
What do I think about the stability of the solution?
Thycotic Secret Server is a stable solution. We didn't encounter any bugs or glitches.
What do I think about the scalability of the solution?
It appears to be pretty easy to scale.
We have fewer than ten people to test the demo in our organization.
We may decide to use this solution, and we are attempting to budget for it. We must sell the features and show that the extra cost is justified.
How are customer service and support?
I have not contacted technical support. We had our representative involved, and he brought in a technical person to assist with the build, as well as being available to answer questions.
Which solution did I use previously and why did I switch?
We are working with Jira.
How was the initial setup?
The initial setup was fairly simple.
What's my experience with pricing, setup cost, and licensing?
We are going from a free product, which isn't necessarily a fair comparison because it brings many things to the table, but it appears to be reasonably priced.
It would be beneficial if it were reduced.
What other advice do I have?
I haven't tested many other products, but this one appears to be quite good. I believe it is comparable in the industry.
I haven't used this solution a lot, just in a demo capacity. I haven't explored all that it can office. I have worked on the integration with our Active Directory, and we set up the server.
I would rate Thycotic Secret Server an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Solutions Architect at a computer software company with 51-200 employees
Robust discovery engine, easy to scale, and easy to use user interface
Pros and Cons
- "The discovery engine is really robust and flexible. It had some session management features that are better compared to some other vendors. Overall the GUI is very good and straightforward to operate compared to other solutions. For example, CyberArk and Hitachi tend to be hard to navigate."
- "When working with larger enterprises Thycotic Secret Server becomes a little cumbersome to work with because they do not allow as much flexibility as some of the other competitors, such as CyberArk. Thycotic Secret Server could improve by being more flexible when it comes to customization, and increase the number of API integrations."
What is our primary use case?
We have used Thycotic Secret Server for some secret management and integrated it with some applications. We mainly used it for Privileged Account Discovery and the management of them.
What is most valuable?
The discovery engine is really robust and flexible. It had some session management features that are better compared to some other vendors. Overall the GUI is very good and straightforward to operate compared to other solutions. For example, CyberArk and Hitachi tend to be hard to navigate.
What needs improvement?
When working with larger enterprises Thycotic Secret Server becomes a little cumbersome to work with because they do not allow as much flexibility as some of the other competitors, such as CyberArk. Thycotic Secret Server could improve by being more flexible when it comes to customization, and increase the number of API integrations.
In an upcoming release, there should be more AI and machine learning features. Some of the competitors are leaning in this direction.
For how long have I used the solution?
I have been using Thycotic Secret Server for approximately two years.
What do I think about the stability of the solution?
There can be some stability issues when you use the video record feature. You have to be careful when you turn on the video recording features and what you want to record because the data adds up quickly. There is a performance impact to your network as well, that has to be planned for. Users think it is a fancy feature and they want to use it but you have to plan ahead of time before you use it.
What do I think about the scalability of the solution?
The solution is able to be scaled and it is not too difficult.
The last organization I implemented the solution in they have approximately 900 users using the solution.
How are customer service and support?
The technical support is good. They were able to give us support when we needed it.
Which solution did I use previously and why did I switch?
I have used other solutions, such as CyberArk and Hitachi.
How was the initial setup?
The setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
When comparing the price of Thycotic Secret Server with other solutions it is reasonable.
What other advice do I have?
My advice to those wanting to implement this solution is they should know their requirements. It is a great solution it fits your requirements. It is important to know what you need to integrate with and how.
I rate Thycotic Secret Server an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Team Lead, System Infrastructure at GAL
Good stability and an easy initial setup process
Pros and Cons
- "Its technical support is good."
- "Its remote support feature needs improvement."
What is our primary use case?
We use the solution for automatic password rotation and managing system admin and database access.
What is most valuable?
The solution's most valuable feature is video recording. It is crucial for evidence and compliance purposes.
What needs improvement?
The solution's remote support feature needs improvement.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have 30 solution users in our organization. They include system, network, and database administrators.
How are customer service and support?
The solution's technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup process is easy.
What's my experience with pricing, setup cost, and licensing?
The solution is low-cost than other vendors. We purchase a yearly subscription for it.
What other advice do I have?
The solution has all the essential features to secure any environment. I rate it an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Server Projects and Operations Administrator at GlobalSign
The solution is good but can be improved by limiting notifications and reducing the number of updates provided
Pros and Cons
- "The solution is good."
- "What needs improvement? The product can be improved by reducing the number of updates provided."
What needs improvement?
The product can be improved by reducing the number of updates provided and limiting notifications to mainly major updates.
How are customer service and support?
I rate customer service and support as six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was a bit complex. I rate the process as six out of ten.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are expensive for this solution. I rate it five out of ten.
What other advice do I have?
I rate the solution seven out of ten. The solution is good but can be improved by reducing the number of updates provided and limiting notifications to mainly major updates.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Quality Analyst at a computer software company with 5,001-10,000 employees
Useful secret password management, scalable, and simple implementation
Pros and Cons
- "The most valuable feature of Delinea Secret Server is secret password management."
- "Delinea Secret Server can improve by extending the monitoring policies and making the performance better."
What is our primary use case?
We use Delinea Secret Server for password rotations for end-point access.
What is most valuable?
The most valuable feature of Delinea Secret Server is secret password management.
What needs improvement?
Delinea Secret Server can improve by extending the monitoring policies and making the performance better.
For how long have I used the solution?
I have been using Delinea Secret Server for approximately six months.
What do I think about the stability of the solution?
The stability of the Delinea Secret Server is okay, but other solutions are better, such as BeyondTrust.
What do I think about the scalability of the solution?
Delinea Secret Server is scalable.
We have approximately 1,000 end-users using this solution.
How are customer service and support?
I have not contacted the support from Delinea Secret Server.
How was the initial setup?
The initial setup of the Delinea Secret Server is easy. The installation and other processes take approximately three to four hours.
What's my experience with pricing, setup cost, and licensing?
There is an annual license needed to use Delinea Secret Server.
Which other solutions did I evaluate?
My company decided to use this solution because of its privileged access management.
What other advice do I have?
I recommend this solution to others.
I rate Delinea Secret Server a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Buyer's Guide
Download our free Delinea Secret Server Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2025
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