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Delinea Secret Server vs JumpCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Delinea Secret Server
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
55
Ranking in other categories
Enterprise Password Managers (7th), Privileged Access Management (PAM) (5th), Secrets Management Tools (4th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (12th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (10th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
Reena Bhardwaj - PeerSpot reviewer
Senior Quality Analyst at YASH Technologies
Has improved credential security with remote password change and role-based access
I have not faced any significant issues with Delinea Secret Server during this period of time, but we had a problem with a web password filler, which is a template used for accessing a web URL using Secret Server, where we faced some session management issues since session management is not applicable for the web password filler. This should be the improvement that we require from Delinea Secret Server. The session management is not applicable in this case; we can manage the session and have session management inside the remote systems within the organization. However, when it comes to web-related access, we can access directly through Delinea Secret Server. We can access any URL through Secret Server, but the problem is that the session cannot be managed on the web URL due to it having multiple systems. I do not have any other recommendations regarding the improvement of Delinea Secret Server at this time.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Content filtering is the most useful feature of iboss."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Our primary use case for this product is DLP,"
"iboss is among the few products providing inline filtering where no application is needed on the device."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"Its initial setup was straightforward."
"The secret template, password rotation, and recording sessions are the most valuable."
"The biggest benefit of Delinea Secret Server would be the remote password change and discovery, which are a major help for the management of the accounts."
"The technical support services are excellent."
"There has been no downtime this year."
"The ease of granting access to a secret without having to share the actual password and the password rotation were the main features I found effective for password management."
"I have found the password management and the secret management features to be the most valuable. Our customers find its ease of integration and the use of power shells really attractive."
"One valuable feature is that it will support a dedicated database. Delinea provides multiple features, like reporting and remote password changes."
"I have found most valuable the automatic scheduled password rotation and remote desktop monitoring. Additionally, the documentation is readily available and easy to find and the dashboard is straightforward."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"JumpCloud has positively impacted our organization by drastically improving our security posture with better control over access, and we are definitely saving considerable time with automated onboarding and device management, allowing us to focus more on strategic projects."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The product enables device management."
"Scalability-wise, I rate the solution a ten out of ten."
"My advice for others looking into using JumpCloud is that if a person is looking for a directory solution that combines single sign-on identity and password management, this will be the best option."
 

Cons

"Sometimes, obviously, there are bugs."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The reporting feature needs improvement."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"There could be tweaks here and there. For example, instead of going to one main function to do this and another main function to do that, the solution could remap the user interface so that a person only has to go through one function. The way that function branches off should make a bit more sense."
"I'd prefer a better commercial model that includes partners and options for consulting around it. Where I've worked with my customers, we've only been able to use their professional services, and that has been a risk and constraint."
"It is expensive compared to other solutions in this category and for what it does."
"I think that the main interface should integrate better with non-standard applications and clients, to connect with other systems."
"The tool should integrate additional features like OCR."
"The technical support needs improvement. For example, if you have any problems on the server configuring the IIS, they would provide you very limited details and they would tell you the problem is on your end."
"We had a problem with a web password filler, which is a template used for accessing a web URL using Secret Server, where we faced some session management issues since session management is not applicable for the web password filler."
"The initial setup and deployment can be cumbersome. It's not an easy process."
"Support is not good enough."
"I would like to see some support for printers, especially network printers, through the application."
"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"JumpCloud can be improved in several areas."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The pricing is standard in this business and we have no complaints about it."
"In the Nigerian market, the adoption of Delinea depends largely on an organization's budget. If they have the financial capacity, they might consider Delinea as a viable option."
"The solution is low-cost than other vendors."
"It is very expensive, and its price should be lower."
"Secret Server is expensive when compared to the cost to some alternatives."
"The price of this solution is good."
"The tool's pricing is expensive."
"There are different plans and additional licensing costs that can be instituted for add-ons."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"JumpCloud's monthly license costs around $25 for the complete solution."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"The cost was around $5 per user per month."
"The solution is pretty expensive."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
Government
8%
Comms Service Provider
18%
Computer Software Company
11%
Manufacturing Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise25
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise3
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no sh...
Which PAM tool do you prefer: CyberArk Privileged Access Manager, One Identity Safeguard, Delinea Secret Server, or BeyondTrust Privileged Remote A
For a banking or financial services use case you should check out SplitSecure. Very easy to deploy and use and splits...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this pas...
 

Also Known As

iBoss Cloud Platform
Thycotic Secret Server, Delinea Password Reset Server
Resmo
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Secure-24, University of San Diego, International Rescue Committee, San Francisco Ballet, Perkins Coie, University of San Diego, D.S.S. Limited, Turbo's Hoet, Eclipse Computing, Cathay Bank, Stellarise, J&R Consulting
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Delinea Secret Server vs. JumpCloud and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.