File level, backup and recovery of data stored on AIX, Linux, and Windows server to Data Domain storage.
Lead Systems Software Engineer at Tucson Medical Center
Stability has improved since we first started using it, but it still has a ways to go and could also benefit from a web-based UI
What is our primary use case?
How has it helped my organization?
The product works. It does, however, require a significant amount of handholding from support. The support is good, but we should not have to reach out to them so often.
What is most valuable?
File level, SQL Server and NDMP (NetApp) backups. Both backup and recovery work well for all three types of data.
What needs improvement?
- Stability has improved since we first started using it, but it still has a ways to go. The systems also collect metadata that builds over time. It will build until it cannot build anymore and fills up your nodes. I have plenty of space on my Data Domain, but I'm running out of space on the nodes due to metadata creep.
- It could also benefit from a web-based UI. The Java UI is clunky at best.
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Dell Avamar
July 2025

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For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead - Data Protection at a healthcare company with 10,001+ employees
Helped Reduced Backup Times And To Eschew Backup Hardware Management
Pros and Cons
- "Client deduplication."
- "Backup image browse times should be faster."
What is most valuable?
Client deduplication.
How has it helped my organization?
Reduced backup times.
What needs improvement?
- Restores should be faster.
- Backup image browse times should be faster.
- User interface is very dated.
- No accurate backup size utilization of clients.
For how long have I used the solution?
Six years.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
Yes.
How are customer service and technical support?
Customer Service:
Very good.
Technical Support:Fair.
Which solution did I use previously and why did I switch?
NetBackup. We needed faster backup times for NAS and server clients.
How was the initial setup?
Straightforward.
What about the implementation team?
Vendor team. They did a good job.
Which other solutions did I evaluate?
Veeam, Commvault. We wanted to get away from managing backup hardware in traditional backup infrastructure/design.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell Avamar
July 2025

Learn what your peers think about Dell Avamar. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.
Business Manager at a tech services company with 201-500 employees
Source based deduplication is the most attractive feature as it drastically reduces the backup window.
Pros and Cons
- "Source based deduplication is the most attractive feature as it drastically reduces the backup window."
- "Desktop-laptop backups and backup over the WAN needs lot of improvisation. For DTLT there must be a provision to push agents from the management console."
What is most valuable?
Source based deduplication is the most attractive feature as it drastically reduces the backup window.
How has it helped my organization?
I've helped several organizations reduce the backup window and they could spend time on optimizing other bits of IT infra.
What needs improvement?
Desktop-laptop backups and backup over the WAN needs lot of improvisation. For DTLT there must be a provision to push agents from the management console. Users must be able to browse data set of what to backup behind a WAN IP / firewall.
For how long have I used the solution?
3 years.
What do I think about the stability of the solution?
With older OS versions like Microsoft 2003, there were a few issues. However, they have clearly mentioned that it is not supported.
What do I think about the scalability of the solution?
Adding new nodes is an extremely difficult task. Took me nearly 28 hours for node addition and data rebalance.
How are customer service and technical support?
Eight out of 10, when I used to work. However, after Dell acquisition, I have no clue.
Which solution did I use previously and why did I switch?
Ability to manage both DTLT and server backup using the same console, and reduced backup window and data footprint, were the major reasons for my customers to change.
How was the initial setup?
Initialization and management is very simple. Its a GUI based installation with clearly defined steps.
What's my experience with pricing, setup cost, and licensing?
It is very expensive. It's a trust based licensing. So that's an ethical challenge.
Which other solutions did I evaluate?
No.
What other advice do I have?
Have your inventory ready and priorities set. Make sure initial backup is taken during off-production hours as the solution works only on LAN.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Tech Lead with 5,001-10,000 employees
Client side deduplication is a plus but troubleshoot feature could be improved.
Valuable Features
Client side deduplication.
Improvements to My Organization
My Organisation provides Backup as services. DD Avamar used full for shared platform for customers.
Room for Improvement
From a technical point of view, all EMC products have to improve the troubleshoot feature like, log should be in human readable format.
Use of Solution
Past 5 to 6 years.
Deployment Issues
Avamar deployment is not admin friendly and its required to use help from professiona; services.
Stability Issues
Wrong integration always
Scalability Issues
Not yet.
Customer Service and Technical Support
Customer Service:
3.5/5
Technical Support:3/5
Initial Setup
Avamar is bit complex.
Implementation Team
Through vendor team and try to just know how to fix the hardware and plug the networker cable. Rest of the things we have to do remotely .
Other Solutions Considered
For enterprise level backup solution – No .
Other Advice
I recommend EMC products due to their stability .
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager of Engineering at a healthcare company with 501-1,000 employees
Since deduplication is performed at the source, backup times and network bandwidth are significantly reduced
“Are you backing up C:\myfiles? We just accidentally deleted the folder.”
“I know it’s not in our original saveset, but any chance you have a backup of xyx?”
Sound familiar? If you are a backup administrator, I know you have heard variations of the requests above. Traditionally, new systems get deployed and the owners give a specific saveset to the backup administrators. Then when a restore is requested, it never fails that the request will be outside of the original saveset.
I have experienced these scenarios numerous times with traditional full/incremental backup products. The more you backup, the more storage you consume and that means longer backup windows. When I first started in my current position, we were backing up 100 servers with specific savesets. At that time, we had over 500 production servers. As you can imagine, this was a nightmare scenario waiting to happen. We were only able to fulfill about 75% of our restore requests. Not because the savesets where corrupt, but because we weren’t backing up what was requested for restore.
Fortunately, we were able to invest in a new purpose-built deduplicated backup appliance. (EMC Avamar, but there are other products on the market). Avamar is a disk based global deduplication backup appliance. Deduplication is performed at the source and target. Since deduplication is performed at the source, backup times and network bandwidth are significantly reduced using the Avamar solution. Migrating from BackupExec to Avamar was an easy process, but understanding the benefits of deduplicated backup took some time. When we first migrated, we were using the same traditional philosophy: Specific savesets for specific servers. As time went on, we realized that each time we added a new saveset the increase in storage utilization on the deduplication appliance was less than minimal. We decided to start adding more servers, and increasing the scope of our saveset. Within 6 months, we were backing up full file system savesets on 1200 servers.
When we started this migration, we were convinced our environment was different. We were convinced our change rate was too high. We were convinced that backing up everything, every day was too much data. We were wrong, and I’m glad we were.
Typical deduplication rates stated by EMC Avamar Team:
- File Systems: Initial = 70%, Ongoing = 99.7%
- Databases: Initial = 30%, Ongoing = 90-95%
Deduplication rates that we experienced (average):
- File Systems: Initial = 75%, Ongoing = 99.9%
- Databases: Initial = 20%, Ongoing = 85%
We are currently backing up 1300 servers nightly with savesets totaling 350 terabytes, and our daily change rate is approximately 1 terabyte. Since moving to this new policy we have experienced the following benefits:
- Restore fulfillment is 100%
- No discussion on what to backup. Everything is backed up.
Deduplicated backup is a backup administrators dream. Less storage consumption, shorter backup windows, higher restore fulfillment rates, and the ability to sleep at night.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Architect at a manufacturing company with 10,001+ employees
EMC Avamar has lots of Ying but not so much Yang
First off let me say that Avamar is a great product and hopefully this won’t sound like a rant. I started working with Avamar last year and quickly saw the value in this product which provides enterprise class data protection (backups) to disk. The architecture I went with consisted of large centralized grids, multiple datastore nodes with a utility node, which would be hosted in regional datacenters with remote locations having smaller configurations of either a single datastore node or small grid setup. So at a high level remote sites would backup locally then replicate to a grid in one of the regional datacenters. The local backups in the datacenter would replicate to another datacenter as well. This way there is redundancy for site and datacenter backups while providing a way to do local restores.
Avamar easily showed it’s power in reducing backup windows and reducing the amount of data put on LAN/WAN with source side deduplication for backups and replication. Even the first system backed up benefited from the deduplication and transferred roughly 80% of it’s data across the wire. Avamar backs up the data once so the first time pass will have a greater hit but all subsequent backups are incremental or blocks that are not already on the datastore. The more data in Avamar, the better the deduplication. This also helps reduce the amount of storage needed to store backups which could effectively yield a higher amount of data being protected than whats actually being stored on disk. Avamar also has a image proxy appliance for backing up virtual machines in vSphere which were easy to setup to start backing virtual machines agent-less. Not only is there an appliance that can be used to backup virtual machines there is also the Avamar Virtual Edition. This is an appliance that gets you all the features and functionality in an easy to deploy virtual machine where you have to supply the storage. It only supports a limited storage capacity and there is no supported grid setup but it works really well for those smaller locations.
Now, I talked about some of the goodness of Avamar but there is a flip side. When I say “Avamar has lots of Ying but not so much Yang” I’m simply stating that Avamar has a lot going for it with a solid set of core features and functionality but it’s lacking in some key areas. One of those areas is in the ease of configuration. EMC support actually has to do a lot of the setup and configuration. This can be a good thing but something as simple as the Active Directory integration setup could be a long drown out setup with EMC logged in at the command line. Replication setup is also something that needs improvement because you can only setup a single replication cron job from either the Enterprise Manager or the Avamar Administrator java application. That brings up another area of improvement and in my opinion the most important thing which is the management of Avamar.
There are two separate management consoles that can be used to do certain things Avamar like managing clients or checking backups. This can leave the consumer confused as to which tool should be used for what. The enterprise manager is web based and the avamar administrator is a java application and they both seem to be a bit disjointed and unfinished. The avamar administrator is not too bad and once you get where everything is you can be productive but you can lose yourself in all the windows which can be opened at one time that all look somewhat the same. I can go on with some of the small things like having to click the “show sub-domain groups”, why not make this a default' I use a Mac and the java application looks different. Not so much that I can’t find my way around but some of the elements don’t work the same. So a user interface change is needed in my opinion to add more functionality for configuring things without needing EMC support or going to the command line. And this change should also bring a more clean look and feel with a single pane with easy transitions from one area to the next. Plain and simple just make the management as powerful as the core features and functionality so that Avamar can have balance.
Well, maybe I did rant just a little but there more good to say than bad with Avamar when it comes to protecting data, reducing LAN/WAN traffic, reducing backup windows, etc.
EMC Avamar has lots of Ying but not so much Yang originally appeared on theHyperadvisor by Antone Heyward
-----------------------------------------------------------------------------------------
Avamar VMware Virtual Machine Protection Pt.1
I wanted to give some insight into how Avamar protects VMware virtual machines. I have been using Avamar 6.0.x and most of the management and configuration from a Mac. Since the operating systems running on the Avamar servers and proxies are linux, having a terminal comes in handy. Plus the management using Avamar Administrator uses Java so it can be used on Windows, Mac or Linux. If your on a Windows system the Avamar Administrator console is a bit more attractive but offers the same functionality. The management of Avamar needs a bit of work and from the grape vine I hear the next release, which is coming soon, will fix a lot of the issues I’ve complained about in my previous post. Either way data protection and recovery with Avamar is pretty solid once you have all the pieces setup and ready but if your looking for easy, look elsewhere. PHD Virtual Backup fits the bill for easy but it only covers VM backups where Avamar can do both physical and virtual.
First, let me give a short tour of the components we’ll need to protect a VMware vSphere environment with Avamar. This only includes the components for data protect or recovery and assumes you already have the VMware vSphere environment configured with vCenter, ESX hosts, with shared storage.
As far as the Avamar Servers and Avamar Virtual Edition (AVE) are concerned you only need one or the other for a single location. They are the backend that stores all the backup data. The Avamar VM Proxy is used to do image level backups and the Windows File-Level VM Proxy is used to do file-level restores from the image backups. This removes the need for backup agents in the virtual machines. This is how the environment layout would look.
I found the documentation very good and easy to follow but here are the basic step you’ll have to do in order to backup and restore VMware virtual machines.
- Setup the Avamar Server with AvFS
- Deploy and configure Avamar Image Proxy appliance
- Setup vCenter Server in Avamar
- Setup Avamar Image Proxy in Avamar
- Deploy and configure a Windows File-Level Proxy
Notes:
- The Avamar Image Proxy in it’s current 6.0.x version has to be configured to protect either Windows or Linux.
- I have seen the resolve.conf not be configured properly a couple times so you may want to check them if you have issues.
- When adding the Avamar Image Proxy to Avamar don’t forget to select the VMFS datastores it should protect.
- The Avamar Image Proxy can do only one VM at a time so you will have to deploy and configure multiple proxies for parallel processing of VM backups.
- Make sure change block tracking is used which means virtual machine hardware needs to at version 7 or higher.
- Image level backups leverages vStorage APIs for Data Protection which uses snapshots so it’s important to make sure datastores have plenty of free space.
- By default, only a single vCenter Server can be added to the Avamar Server. You can override this if required but I think the max is 10.
Once all the setup is done you can start protecting the VMs for that vCenter Server which you’ll see in the Avamar Administrator as a domain with a Virtual Machines sub domain. Restores are pretty easy from the Avamar Administrator whether it’s for a single file or a full virtual machine. The documentation shows the process for both very well so I will not try to recreate it here. Image based backups with Avamar have been unmatched compared to agent backups. I see more successful backups without the open file errors from agent backups.
Avamar VMware Virtual Machine Protection Pt.1 originally appeared on theHyperadvisor by Antone Heyward
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Good writeup Antone, and I must agree totally that its configuration process is the most convoluted mess that I've ever had the "pleasure" to work with. The product seems to be trying to be all things to all OS's. Ah, well, at least when it works, it works well.
Administrative Assistant at a retailer with 1-10 employees
The solution's valuable features are backup management and speed but misses features like granular backup
Pros and Cons
- "The tool's most valuable features are backup management and speed."
- "We don't trust the product 100 percent. Kaspersky has many features Dell Avamar doesn't support, such as granular backup and history."
What is most valuable?
The tool's most valuable features are backup management and speed.
What needs improvement?
We don't trust the product 100 percent. Kaspersky has many features Dell Avamar doesn't support, such as granular backup and history.
For how long have I used the solution?
I have been using the product for two years.
What do I think about the stability of the solution?
I rate Dell Avamar's stability a seven out of ten.
What do I think about the scalability of the solution?
I rate the tool's scalability an eight out of ten.
How are customer service and support?
Getting support in Portuguese is difficult. We have to speak to the team in English. Not everyone on our team speaks English.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We used Kaspersky before Dell Avamar.
How was the initial setup?
Dell Avamar's deployment is easy.
What about the implementation team?
We don't deploy the product ourselves.
What was our ROI?
We have seen ROI with the tool's use. It saves time than money.
What's my experience with pricing, setup cost, and licensing?
Dell Avamar is expensive.
What other advice do I have?
I rate Dell Avamar an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manger at System Plus
Stable, scalable, and compresses data
Pros and Cons
- "I like Dell EMC Avamar's compression of data."
- "The initial setup is a bit complex and could be simpler."
What is our primary use case?
The primary use case is backup, but in this case, my customers want to offload the Avamar server on tape.
What is most valuable?
I like Dell EMC Avamar's compression of data.
It's stable and scalable, and I have not had any problems with it.
What needs improvement?
The initial setup could be a bit simpler.
An offload to tape would be a great additional feature. The audit people ask for data to be put somewhere else in another location to have a gap between backup data and tape, but the Avamar solution only backs up on Avamar store.
For how long have I used the solution?
I've been using it for about two and a half years.
What do I think about the stability of the solution?
It's very stable and is the most stable solution I've seen.
What do I think about the scalability of the solution?
It's scalable, and I have not had any problems with it.
How was the initial setup?
The initial setup is a bit complex and could be simpler.
What's my experience with pricing, setup cost, and licensing?
The price is fair.
What other advice do I have?
If the setup is done right, it can be great.
I would rate Dell EMC Avamar at eight on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

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