Dell Avamar is integrated with data protection and data domain. We have integrated it with vCenter and a couple of virtual machines from Dell Avamar to the data protection sources.
Solutions Manager at a tech services company with 201-500 employees
User-friendly, easy to use, and helpful training material
Pros and Cons
- "I found the most valuable features of Dell Avamar are the user-friendly interface and ease to use. Our clients have administrated this software and there is no additional training required."
- "Dell Avamar could improve by adding more backup features."
What is our primary use case?
What is most valuable?
I found the most valuable features of Dell Avamar are the user-friendly interface and ease to use. Our clients have administrated this software and there is no additional training required.
We ordered training materials for the solution and it has been very helpful for installation, troubleshooting, and upgrading.
What needs improvement?
Dell Avamar could improve by adding more backup features.
For how long have I used the solution?
I have been using Dell Avamar for approximately one year.
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What do I think about the stability of the solution?
Dell Avamar is stable.
What do I think about the scalability of the solution?
The scalability of Dell Avamar is good.
How are customer service and support?
There is a Dell EMC partner that we use for support. When we have a problem we create a support case for the Dell EMC support team and they help us promptly.
How was the initial setup?
The initial setup of Dell Avamar was easy. We deployed the data protection, we the configuration for the IP address. After the deployment, we only had to configure the vCenter, add vCenter to systems, and configure policies for backup jobs.
What's my experience with pricing, setup cost, and licensing?
Dell Avamar is free when we deploy the data protection. When we order data protection, this software is included in the hardware.
What other advice do I have?
The solution is not difficult to maintain.
We have integrated all backup solutions into the Dell Avamar system. It's very easy and when we have a problem we always communicate with Dell EMC.
I would recommend this solution to others.
I rate Dell Avamar a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator

Analista de Sistemas SR at a tech services company with 1,001-5,000 employees
User-friendly, good technical support, but functionality issues
Pros and Cons
- "Dell EMC Avamar is easy to work with and is user-friendly."
- "We have had a lot of problems with the Dell EMC Avamar solution. The snapshots are not being erased after backup."
What is our primary use case?
When I was working for a company we used Dell EMC Avamar to backups of the system's data.
What is most valuable?
Dell EMC Avamar is easy to work with and is user-friendly.
What needs improvement?
We have had a lot of problems with the Dell EMC Avamar solution. The snapshots are not being erased after backup.
The solution could improve by having better reports about the errors in the software.
For how long have I used the solution?
I have been using Dell EMC Avamar for approximately nine years.
How are customer service and support?
The support from Dell EMC Avamar is good.
Which solution did I use previously and why did I switch?
I have previously used Veritas NetBackup which I found to be a better solution. However, we were using Dell EMC Avamar because of the work circumstances.
How was the initial setup?
The initial implementation was simple.
What about the implementation team?
Dell EMC did the implementation of the solution for us.
Which other solutions did I evaluate?
I have evaluated Dell EMC Integrated Data Protection and it has Avamar, Data Domain, and DPA in one solution. It is impressive.
What other advice do I have?
I rate Dell EMC Avamar a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell Avamar
July 2025

Learn what your peers think about Dell Avamar. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.
General Director at miromix unitedMiroMIX United
Backup and recovery software which offers good technical support, stability, and scalability
Pros and Cons
- "Stable and scalable backup and recovery software, with good technical support."
- "Setup and deployment of this solution is complex and requires expert engineers."
What is our primary use case?
Dell EMC Avamar is used for backups and data recovery.
What needs improvement?
Setup and deployment of Dell EMC Avamar is complex. It requires expert engineers. Making its setup easier is something that could be improved.
What do I think about the stability of the solution?
Dell EMC Avamar is stable, especially because it's been around for a very long period of time.
We are preparing ourselves for a big project for the Ukrainian Railways, and I found that a lot of railways worldwide, e.g. in the US, England, and other countries in Europe, use Dell EMC Avamar as their backup solution. It is stable.
What do I think about the scalability of the solution?
Dell EMC Avamar is a scalable product.
How are customer service and support?
Technical support for this product is good.
How was the initial setup?
Installing this solution was not easy. It requires engineers with expertise for a successful setup.
What about the implementation team?
Deployment of Dell EMC Avamar is not easy.
What other advice do I have?
We sell Dell EMC Avamar, but we have not sold that many, just several. We've been partners of Dell for a long period of time, so we have the partnership for Dell EMC Avamar, and we can sell it at anytime, but we don't have much expertise on the product. We sell it worldwide and it was not so difficult to sell because it met corporate standards, e.g. for companies in the same level as Ernst & Young, Xerox, Proctor & Gamble, Philips, etc.
We have not been certified to deploy this solution on the Cloud, but we're looking into this.
In general, when you look at the spec sheet for Dell EMC Avamar, it's a very good product.
We're looking forward to trying this product's isolated backup feature.
For the deployment and maintenance of this product, at least two engineers are required. We only have several clients using it, and they received the product from us, but it didn't require installation because the installation was provided remotely by the headquarters.
We sell backup software from Symantec, Dell, and Commvault. Our company doesn't have engineers certified in Dell EMC Avamar, however, because it is a difficult product. There's a lack of customers as well, so we didn't train and we didn't have our engineers certified for it.
Dell EMC Avamar is a product I can recommend to others.
I don't remember exactly the licensing policy for this product. You have to pay for it for three years, then you also have to pay for support after a certain period of time, but I'm unsure.
I'm giving Dell EMC Avamar an eight out of ten, because it's very good, but it's not easy to deploy.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Trainer, Storage Consultant at Oxon
Good documentation, a nice interface, and very reasonably priced
Pros and Cons
- "I have found the product to be scalable."
- "The solution, in the future, should offer support for mobile."
What is most valuable?
The solution offers good storage.
The product is very stable.
I have found the product to be scalable.
The pricing of the solution is pretty good and not too expensive.
The interface is great.
The documentation on offer is very helpful and thorough.
What needs improvement?
Overall, the solution is good right now. I can't think of where I have seen any missing features.
The solution, in the future, should offer support for mobile.
For how long have I used the solution?
I've been using the solution for more than 10 years.
What do I think about the stability of the solution?
The stability, in general, has been great. There are no bugs or glitches. It does not crash or freeze. It's reliable and the performance is good.
What do I think about the scalability of the solution?
The scalability of the product is good. If a company needs to expand it, it can do so.
How are customer service and support?
I don't directly use the support services on offer. If I have questions, I tend to direct that to the developers, and not Dell.
Which solution did I use previously and why did I switch?
I'm also familiar with Dell DataDomian, which I also work with.
How was the initial setup?
As long as you follow the implementation directions, it's not too bad.
What's my experience with pricing, setup cost, and licensing?
While I didn't directly purchase it myself and was not involved in the licensing process, it's my understanding that the cost is reasonable and the pricing is good.
What other advice do I have?
I'm a freelancer and an EMC instructor.
I'm not an expert in the solution, however, for me, it's been a very positive experience.
I'd advise potential new users to pay attention to the details and to follow the implementation instructions. If you do that, you'll be fine.
I'd rate the solution at an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Account Manager at a tech services company with 51-200 employees
A stable and highly scalable solution with great tech support and limitless licensing and hardware capabilities
Pros and Cons
- "We are talking about a complete end-to-end solution which comes with its own hardware storage to back up the data on tape-less."
- "The solution should improve its tape-connectivity features."
What is our primary use case?
The solution can be used for the backing up of all environments, including those which are virtual and involve databases and applications.
What is most valuable?
We are talking about a complete end-to-end solution which comes with its own hardware storage to back up the data on tape-less. It should be on desk and desks solution, which comes with Power Protect and is called data domain. It offers a very small footprint for long term, backup retention, in the realm of 55 times a single duplication ratio. This means that if a person backs up something on one, he will have one petabyte of storage, which can store up to five petabyte of backup copies. This combination makes Dell EMC one of the most perfect solutions available.
What needs improvement?
Avamar does not offer the tape-out, meaning that what a person backs up can only be kept on a disc based appliance, one which is supplied by Avamar. The tape lacks connectivity, which means that if a customer wishes to take tape-out, Avamar is not a fit. He must look for a networker which offers up to tape. The solution should improve its tape-connectivity features.
For how long have I used the solution?
As we have been serving as the Dell EMC legacy partners since before Dell took over, our company has been dealing with Avamar since the get go, back in 2014.
What do I think about the stability of the solution?
The solution is certainly stable and comprises 70 percent of the market share.
What do I think about the scalability of the solution?
The solution is highly scalable. Both the licensing and hardware capabilities are without limit. The storage box can be scaled in petabytes.
How are customer service and support?
As, generally speaking, Dell EMC is an enterprise solution company, its technical support is always good.
How was the initial setup?
The initial setup used to be complex, but has since become much easier, more user friendly and faster.
What's my experience with pricing, setup cost, and licensing?
The solution is not expensive for the value one gets. The most expensive thing involves one's data. Should a person's data be compromised, he would be willing to pay a million dollars to retrieve it. This makes the payment of an additional premium for its protection worthwhile.
The licensing capabilities are limitless.
Which other solutions did I evaluate?
The main difference between Avamar and Networker involves the tape-out. Generally speaking, our customers have compliance policies to keep the tapes out, which is why we mostly recommend Networker. As such, most of my installations are on Networker, not Avamar.
What other advice do I have?
I consider the solution to be most comprehensive in all respects. It has an understanding of most of the vendor's applications.
I rate Dell EMC Avamar as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Desktop Support Engineer at a computer software company with 1,001-5,000 employees
Quick and easy to set up with good scalability potential
Pros and Cons
- "We've found the product to be stable."
- "It would be helpful if the product offered more integration potential."
What is most valuable?
The solution is easy to use.
We've found the product to be stable.
The scalability is there if a company needs to expand it out.
The initial setup is easy and the deployment is fast.
What needs improvement?
The solution should offer a better data domain.
It would be helpful if the product offered more integration potential.
For how long have I used the solution?
I've dealt with the solution for three or four years at this point. It's been a while.
What do I think about the stability of the solution?
The solution is stable. there are no bugs or glitches. It doesn't crash or freeze. The performance is quite good.
What do I think about the scalability of the solution?
The scalability potential is good. If you are a company that needs to scale, you can do so with this product.
We do not have a lot of customers using this solution. Only maybe five to six percent of our customer base uses it.
How are customer service and technical support?
The technical support is quite good. they are helpful and responsive and we are satisfied with the level of support they provide.
How was the initial setup?
We did not find the initial setup to be overly complex. It's pretty straightforward.
The deployment is fast. You can have everything up and running in three to four hours.
We have four to five people on staff that can handle deployment and maintenance duties.
What about the implementation team?
I handled the implementation myself. I did not need the help of an implementor or consultant. I can do it alone, in-house.
What's my experience with pricing, setup cost, and licensing?
At this time, we do not pay any licenses to Dell.
What other advice do I have?
We don't have a lot of customers that use the product, however, we are recommending it often.
Our customers are using the latest version of the product, however, I can't speak to the exact version number.
On a scale from one to ten, I'd rate the solution at a seven.
I'd recommend the solution to other users and companies. It's worked well for a few of our customers.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Founder & CEO at Technomatters
Very user-friendly but lacks support for certain plugins
Pros and Cons
- "Graphically, it's very user interactive. It's got a very nice interface."
- "It lacks support for certain plugins, like SAP HANA, for example."
What is our primary use case?
My customer has a huge virtual environment — vCenter and VMware. They need images backed up, they have different workloads like Oracle, SAP, and NetWorker. They have a compliance policy that they have to tape out but Avamar, out of the box, cannot do the tape out. That's why I had to introduce NetWorker into the picture.
What is most valuable?
Graphically, it's very user interactive. It's got a very nice interface. Compared to NetWorker, although Avamar is more user-friendly, it lacks support for certain plugins, like SAP HANA, for example. In this particular project that I'm working on, they need to back up SAP HANA but Avamar does not support that. Also, regarding compliance, they need to tape out. Avamar does not support that out of the box.
For how long have I used the solution?
I have been using this solution for over six years.
What do I think about the scalability of the solution?
For the project that I am currently working on, I will be using Avamar to migrate their old historical data to the new environment because this new environment is attached to Data Domain. Scalability-wise and stability-wise, I don't see any issues.
How are customer service and technical support?
I haven't had to contact support as of yet.
How was the initial setup?
The initial setup is pretty straightforward. It's good that Dell EMC provides the virtual additions of these appliances for people to practice beforehand. Otherwise, you might be familiar with a certain version but not understand the subsequent versions. You would never know unless you could get a production set up, which is not possible. You can't go and play with the client setup. For this reason, Dell EMC, like other good vendors, offers virtual additions. Data Domain, NetWorker, Avamar, everything you can practice.
What's my experience with pricing, setup cost, and licensing?
The client has directly bought this solution from another partner. I've been subcontracted for this. I don't know anything about the pricing.
What other advice do I have?
Regarding end-users, I would say stick with disk-based backup. Avamar does it very well with the VMware virtual environments, even Hyper-V for that reason.
Overall, on a scale from one to ten, I would give Dell EMC Avamar a rating of seven.
The reason I am giving it a rating of seven is because of the plugin issues and the inability to tape out. Frankly, there are still a lot of clients in this region who need to be in compliance — they need the tape out. It's really a nightmare if you want to tape out with Avamar. There's a way to work around this but you've got to install an ADME node, which is actually a small brother of NetWorker. Still, it's a really painful process.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Technical Consultant at a tech services company with 10,001+ employees
Quick and straightforward to set up but needs a better interface
Pros and Cons
- "The solution is very stable."
- "The user interface needs to be improved. It's not as good as it could be."
What is our primary use case?
We use a basic called a DPS. Typically, we are using mostly networkers just to back up most of the workloads, like cellphone audio ware and the connection, et cetera.
What is most valuable?
The solution is very stable.
We've found the solution to be scalable.
The initial installation is pretty straightforward and quick to set up.
What needs improvement?
The user interface needs to be improved. It's not as good as it could be.
There are certain bugs in terms of support. It's too slow. It needs to be more responsive.
We've found the product to be a little costly.
For how long have I used the solution?
I've been likely using the solution for five years at this point. It's been a while.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable in terms of performance overall.
What do I think about the scalability of the solution?
We've found the solution scalable. If a company needs to expand the solution, it can do so with relative ease.
We are mostly using it for the server backups, not for the end-users.
We do plan to continue to use the solution.
How are customer service and technical support?
The technical support isn't as good as it could be. They are rather slow to respond. They should work towards getting their support staff to be more responsive to clients when they have queries. We're not overly satisfied with the level of support provided to our organization.
How was the initial setup?
We did not the initial setup to be overly complex. It's pretty straightforward and relatively easy to deploy. The deployment process itself is fast and only takes a few hours.
We only needed a product manager that handled the implementation and can handle any maintenance required.
What about the implementation team?
We did not need the assistance of an integrator or consultant during our implementation process. We handled it ourselves in-house.
What's my experience with pricing, setup cost, and licensing?
The solution is a bit expensive.
What other advice do I have?
We are Avamar partners.
I'd rate the solution at a seven out of ten.
I'd recommend the solution to other organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

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Updated: July 2025
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