We use it in various environments for different customers.
Director of operations and projects at a tech services company with 11-50 employees
Good throughout, compatibility, price, and stability
Pros and Cons
- "Its throughout and compatibility are the most valuable."
- "There should be more port options in this switch. Currently, it has 24 or 48 ports. However, some of our customers require only 8 ports, but I have to put a switch with 24 ports. They should provide smaller solutions and complimentary access point for companies like ours with a low quantity of work. The main issue with this product is branding. They should improve their branding and promote their brand more in Mexico. Customers are more aware of brands like Cisco as compared to Dell."
What is our primary use case?
What is most valuable?
Its throughout and compatibility are the most valuable.
What needs improvement?
There should be more port options in this switch. Currently, it has 24 or 48 ports. However, some of our customers require only 8 ports, but I have to put a switch with 24 ports. They should provide smaller solutions and complimentary access point for companies like ours with a low quantity of work.
The main issue with this product is branding. They should improve their branding and promote their brand more in Mexico. Customers are more aware of brands like Cisco as compared to Dell.
For how long have I used the solution?
I have been using this solution for five or six years.
Buyer's Guide
Dell PowerConnect Switches [EOL]
January 2026
Learn what your peers think about Dell PowerConnect Switches [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
What do I think about the stability of the solution?
It has good stability. I am happy with its stability.
What do I think about the scalability of the solution?
It is expensive to scale. Our clients are medium and large organizations.
How are customer service and support?
Their technical support is good. Sometimes, there is a delay in the replacement of the parts, but they are generally good. Their documentation is also generally fine.
How was the initial setup?
The initial setup depends on the environment. Sometimes, I need the inter-VLAN or layer 3 feature, which can be complex. In some of the modes, it is plug and play.
What's my experience with pricing, setup cost, and licensing?
Its price is okay. Sometimes, it is lower than a Cisco solution.
Which other solutions did I evaluate?
We evaluated Cisco, HP, Aruba, and Brocade. In most cases, the clients decide based on the brand and the price.
What other advice do I have?
I would rate Dell PowerConnect Switches an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technical Consultant at a tech services company with 501-1,000 employees
Easy to configure and integrates well with Cisco hardware, but incompatible with SDN
Pros and Cons
- "Dell PowerConnect Switches are easy to configure."
- "It would be great to have modules that integrate with SDN solutions such as Cisco ACI, Arista SDN, Huawei Agile, and IBM."
What is our primary use case?
Dell PowerConnect Switches make up part of our network and they are connected to our Dell servers.
What is most valuable?
Dell PowerConnect Switches are easy to configure.
These switches fully integrate into our Cisco switches without any problem.
What needs improvement?
It would be helpful if there were an option to use the device as either a switch or a pass-through for the traffic from inside to outside. This would mean that we would not have to replace hardware in some cases. I think that the IBM switches have this feature.
It would be great to have modules that integrate with SDN solutions such as Cisco ACI, Arista SDN, Huawei Agile, and IBM.
For how long have I used the solution?
I have been using Dell PowerConnect Switches since 2012.
What do I think about the stability of the solution?
I have never had a problem with any of our Dell switches. I would say that these switches are stable.
What do I think about the scalability of the solution?
Two modules can be stacked on a single chassis. We have approximately 60 chassis with two modules each, so 120 Dell PowerConnect switches. These are connected to Cisco switches at one end of the network.
How are customer service and technical support?
My team has not had much contact with Dell technical support because the Dell switches belong to another team. We are only responsible for installing and configuring them.
Which solution did I use previously and why did I switch?
We also have Cisco switches in our environment. It is probably 80% Cisco and 20% Dell.
I also have experience with Huawei, HP, and Juniper switches. Huawei switches used to use a similar set of commands, but they are different now. HP uses almost the same command set. Juniper switches are more difficult to work with.
In our data center, we have also used Arista switches.
How was the initial setup?
I have not found any problems with the installation or configuration of Dell switches. I used a basic configuration so it is simple. It takes perhaps half an hour to deploy.
What about the implementation team?
We have a team but I deployed this solution myself. There is a guide available to assist with the installation and configuration. The commands are similar to Cisco, which makes it easy to use.
What other advice do I have?
We have decreased our use of Dell PowerConnect Switches in the past year because we are moving to virtualization and using SDN switches. The problem comes about because it is difficult to see the server end-point directly on the SDN. For our Dell servers, we are replacing the switches with pass-through modules because the spanning tree loops are the same.
My advice for anybody who is considering this solution is to consider issues that might occur when using devices from multiple vendors. We found this difficult because of the integration. We like Dell because it is easy to use and it integrates well with Cisco. However, we are now having a problem where it does not integrate well with SDN. If the environment requires connectivity to SDN then these switches may not be suitable.
Rating this solution as a switch, I would say that it is eight and a half out of ten. However, with respect to integration with new technologies, it is not mature enough and I would rate it a five out of ten.
Overall, I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Dell PowerConnect Switches [EOL]
January 2026
Learn what your peers think about Dell PowerConnect Switches [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Network and Telecommunication Manager at a educational organization with 201-500 employees
A stable and scalable product that is worth its money
Pros and Cons
- "The product is cheap."
- "The product needs to improve in terms of reports and backups."
What is our primary use case?
We do not use the product for access but for storage. We use it to connect to the storage.
What is most valuable?
The product is cheap.
What needs improvement?
The product needs to improve in terms of reports and backups.
For how long have I used the solution?
I have been working with the product for four to five years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The tool is scalable.
How are customer service and support?
The product's support is good and proactive. There are times when they see the problem beforehand.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's setup depends on the features that you need. The documentation is good. I don't see any problem with the solution's configuration. The tool's deployment can get completed in just a few hours. The solution's maintenance is good.
What was our ROI?
The solution is worth its money.
What's my experience with pricing, setup cost, and licensing?
The product is cheaper than Cisco and licensing is yearly. We have to pay additional costs for support.
What other advice do I have?
I would rate it a nine out of ten. The solution is a good switch but there is a learning curve for it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Administrator at a construction company with 51-200 employees
Low-maintenance with fair pricing and helpful support
Pros and Cons
- "Dell offers very good support."
- "The pricing could always be a bit lower."
What is most valuable?
The ease of configuration and ease of use are great.
The solution is stable.
There's no maintenance required.
Dell offers very good support.
What needs improvement?
I do not need any features added. I have no notes for improvement.
The pricing could always be a bit lower.
For how long have I used the solution?
I've been using the solution for ten years. I've used the solution for a while at this point.
What do I think about the stability of the solution?
It is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We don't really deal with scaling. We are a small shop. It's likely better for smaller companies as opposed to large enterprises.
How are customer service and support?
I've used technical support in the past and have found them to be helpful and responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
We do not require a lot of maintenance when dealing with the solution. This solution is deployed on-premises, not on the cloud.
What's my experience with pricing, setup cost, and licensing?
They are in a good price range for us. We do not find the solution to be too expensive. That said, we'd always like to see lower pricing.
What other advice do I have?
We are a customer and end-user.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Architect at a tech services company with 51-200 employees
Easy to use and set up with great technical support
Pros and Cons
- "It's easy to set up. We can put it in production in a couple of minutes."
- "I can't think of what we would want in the next release."
What is our primary use case?
We use the solution in our data center.
What is most valuable?
It's easy to set up. We can put it in production in a couple of minutes.
It has excellent technical support.
It is very scalable.
The solution is stable and reliable.
The product is very affordable.
What needs improvement?
It has everything we need. I can't think of what we would want in the next release.
For how long have I used the solution?
I've been using the solution for more than ten years.
What do I think about the stability of the solution?
The product is stable. It's reliable. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is easily scalable. We can configure a lot of features to stack and virtual links.
How are customer service and support?
Technical support is great. they are helpful and responsive.
How was the initial setup?
It's very easy to set up. It's not complicated at all.
What's my experience with pricing, setup cost, and licensing?
It's a simple product and easy and low-cost to buy.
What other advice do I have?
We have a lot of products here in many versions, in different versions. We use OS 10 or OS 9. It's many different products here.
I'd rate the solution ten out of ten. I'd advise potential users to try it as it is easy to use.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Director at a tech services company with 11-50 employees
Inexpensive and easy to configure
Pros and Cons
- "The features I've found most valuable are that the product is very easy to configure and inexpensive."
- "A big issue with this product is that when our customer migrated the data center, one cluster blocked the whole network and because we had a new approach, some commands were not compatible with the new version."
What is our primary use case?
Data center and distribution
How has it helped my organization?
The network is very stable, except for the detail that occurred in the update where we had problems due to a command to perform mirroring
What is most valuable?
The features I've found most valuable are that the product is very easy to configure and inexpensive.
What needs improvement?
A big issue with this product is that when our customer migrated the data center, one cluster blocked the whole network and because we had a new approach, some commands were not compatible with the new version.
For how long have I used the solution?
Around 8 years
What other advice do I have?
I would rate this solution as eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Administrator at a tech services company with 51-200 employees
Impressive stability and straightforward to set up, but the configuration should be improved
Pros and Cons
- "The most valuable feature is stability."
- "The configuration should be improved."
What is our primary use case?
We are a product reseller and the Dell PowerConnect Switches are one of the solutions that we implement for our clients. They are used for connecting servers, hosts, PCs, and other devices.
What is most valuable?
The most valuable feature is stability.
What needs improvement?
The configuration should be improved. For example, the configuration on a Cisco switch is more logical than it is with Dell.
For how long have I used the solution?
I have been working with these switch for between four and five years.
What do I think about the stability of the solution?
This is a stable product and I have not experienced any bugs.
How are customer service and technical support?
I have contacted Dell technical support in the past, although it was in regards to a server and client, rather than for a problem with a switch. In most cases, Dell gives support-related problems to a subsidiary. The problem is that not all of the subsidiaries are professional.
Overall, I was satisfied with them.
Which solution did I use previously and why did I switch?
I have also worked with Cisco switches. I took the CCNA course and recognize the difference between Cisco and Dell switches.
How was the initial setup?
The initial setup was not complex.
What's my experience with pricing, setup cost, and licensing?
The price of these switches is okay.
What other advice do I have?
This is a product that I can recommend for end-users.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Manager at a real estate/law firm with 1-10 employees
Very solid and reliable at a reasonable cost
Pros and Cons
- "This is a very reliable solution."
- "Accessibility and management could be improved."
What is our primary use case?
We are a small operation and don't have a so-called data center. Our requirements are not complex and we really just need a firewall for downloading material. We use 48 port units. The switches have that capability and give us enough flexibility for when the time comes to really start segregating things. The product is used extensively but it doesn't require much maintenance. I'm an IT manager and we're Dell customers.
What is most valuable?
The most valuable feature of this product is its reliability. Dell products are generally quite reliable in terms of all the servers and the desktop.
What needs improvement?
I think accessibility and management could be improved. It would be helpful if it could be configured on a tablet or mobile.
It would be great if at some point they came up with some web-based GUI app that allows you to easily manage and configure your switches.
For how long have I used the solution?
I've been using this product for six years.
What do I think about the stability of the solution?
Over the many years we've been using this solution, we've had maybe one of two issues, usually related to crashes in our network rather than problems with the solution. There haven't been any connectivity issues.
What do I think about the scalability of the solution?
Scalability is not an issue in this product.
How was the initial setup?
I don't think the initial setup is complex, we managed to do it ourselves without any problem. As long as all your cabling is properly numbered and you know where they lead on your patch panel, then you're okay.
What's my experience with pricing, setup cost, and licensing?
There are no additional costs other than purchasing the solution which is quite reasonably priced.
What other advice do I have?
In terms of costs and reliability, they are okay. It might not be able to do more complex things so anyone looking to use the solution would need to figure out their requirements.
I would rate this solution a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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sharing their opinions.
Updated: January 2026
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