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reviewer956340 - PeerSpot reviewer
Network Administrator at a construction company with 51-200 employees
Real User
Apr 12, 2023
Low-maintenance with fair pricing and helpful support
Pros and Cons
  • "Dell offers very good support."
  • "The pricing could always be a bit lower."

What is most valuable?

The ease of configuration and ease of use are great.

The solution is stable.

There's no maintenance required.

Dell offers very good support. 

What needs improvement?

I do not need any features added. I have no notes for improvement.

The pricing could always be a bit lower.

For how long have I used the solution?

I've been using the solution for ten years. I've used the solution for a while at this point. 

What do I think about the stability of the solution?

It is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

Buyer's Guide
Dell PowerConnect Switches [EOL]
February 2026
Learn what your peers think about Dell PowerConnect Switches [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We don't really deal with scaling. We are a small shop. It's likely better for smaller companies as opposed to large enterprises. 

How are customer service and support?

I've used technical support in the past and have found them to be helpful and responsive. 

How would you rate customer service and support?

Positive

How was the initial setup?

We do not require a lot of maintenance when dealing with the solution. This solution is deployed on-premises, not on the cloud. 

What's my experience with pricing, setup cost, and licensing?

They are in a good price range for us. We do not find the solution to be too expensive. That said, we'd always like to see lower pricing. 

What other advice do I have?

We are a customer and end-user. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rodrigo Pavao - PeerSpot reviewer
Infrastructure Architect at a tech services company with 51-200 employees
Reseller
May 15, 2022
Easy to use and set up with great technical support
Pros and Cons
  • "It's easy to set up. We can put it in production in a couple of minutes."
  • "I can't think of what we would want in the next release."

What is our primary use case?

We use the solution in our data center.

What is most valuable?

It's easy to set up. We can put it in production in a couple of minutes. 

It has excellent technical support.

It is very scalable.

The solution is stable and reliable. 

The product is very affordable.

What needs improvement?

It has everything we need. I can't think of what we would want in the next release.

For how long have I used the solution?

I've been using the solution for more than ten years.

What do I think about the stability of the solution?

The product is stable. It's reliable. There are no bugs or glitches and it doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution is easily scalable. We can configure a lot of features to stack and virtual links.

How are customer service and support?

Technical support is great. they are helpful and responsive. 

How was the initial setup?

It's very easy to set up. It's not complicated at all. 

What's my experience with pricing, setup cost, and licensing?

It's a simple product and easy and low-cost to buy.

What other advice do I have?

We have a lot of products here in many versions, in different versions. We use OS 10 or OS 9. It's many different products here. 

I'd rate the solution ten out of ten. I'd advise potential users to try it as it is easy to use.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Dell PowerConnect Switches [EOL]
February 2026
Learn what your peers think about Dell PowerConnect Switches [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
Director at a tech services company with 11-50 employees
Reseller
Jan 7, 2022
Inexpensive and easy to configure
Pros and Cons
  • "The features I've found most valuable are that the product is very easy to configure and inexpensive."
  • "A big issue with this product is that when our customer migrated the data center, one cluster blocked the whole network and because we had a new approach, some commands were not compatible with the new version."

What is our primary use case?

Data center and distribution

How has it helped my organization?

The network is very stable, except for the detail that occurred in the update where we had problems due to a command to perform mirroring

What is most valuable?

The features I've found most valuable are that the product is very easy to configure and inexpensive.

What needs improvement?

A big issue with this product is that when our customer migrated the data center, one cluster blocked the whole network and because we had a new approach, some commands were not compatible with the new version.

For how long have I used the solution?

Around 8 years 

What other advice do I have?

I would rate this solution as eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer998499 - PeerSpot reviewer
System Administrator at a media company with 51-200 employees
Real User
Jan 5, 2022
Multitasking tool undermined by difficult configuration
Pros and Cons
  • "The most valuable feature is its ability to multitask."
  • "An area for improvement would be that it's very hard to configure if you're not familiar with the UI or CLI of the product. The UI itself could also be improved."

What is our primary use case?

My primary use cases of this solution are for wireless, routing, and filtering. For example, we use one as an edge router for our DMZ, so people from outside can reach several DMZs from our enterprise organization.

What is most valuable?

The most valuable feature is its ability to multitask.

What needs improvement?

An area for improvement would be that it's very hard to configure if you're not familiar with the UI or CLI of the product. The UI itself could also be improved.

For how long have I used the solution?

I've been using this solution for ten to twelve years.

What do I think about the stability of the solution?

The stability of this product is ok.

What do I think about the scalability of the solution?

This solution is fairly scalable, though it is limited by the size of your CPU.

How are customer service and support?

Technical support tends to give conflicting advice on how to configure the product.

Which solution did I use previously and why did I switch?

I previously used Cisco ACI and Cisco Wireless but switched because of their pricing.

How was the initial setup?

The initial setup was very complex.

What about the implementation team?

I implemented this solution myself.

What's my experience with pricing, setup cost, and licensing?

This product is fairly cheap compared to its competitors, and there are no additional costs.

Which other solutions did I evaluate?

I evaluated Cisco, Meraki, Ruckus, and SonicWall.

What other advice do I have?

This is a very good product, and it can be used lightly, but you have to understand how it works before implementing it. I would give this product a score of seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director of operations and projects at a tech services company with 11-50 employees
Real User
Dec 12, 2020
Good throughout, compatibility, price, and stability
Pros and Cons
  • "Its throughout and compatibility are the most valuable."
  • "There should be more port options in this switch. Currently, it has 24 or 48 ports. However, some of our customers require only 8 ports, but I have to put a switch with 24 ports. They should provide smaller solutions and complimentary access point for companies like ours with a low quantity of work. The main issue with this product is branding. They should improve their branding and promote their brand more in Mexico. Customers are more aware of brands like Cisco as compared to Dell."

What is our primary use case?

We use it in various environments for different customers.

What is most valuable?

Its throughout and compatibility are the most valuable. 

What needs improvement?

There should be more port options in this switch. Currently, it has 24 or 48 ports. However, some of our customers require only 8 ports, but I have to put a switch with 24 ports. They should provide smaller solutions and complimentary access point for companies like ours with a low quantity of work.

The main issue with this product is branding. They should improve their branding and promote their brand more in Mexico. Customers are more aware of brands like Cisco as compared to Dell.

For how long have I used the solution?

I have been using this solution for five or six years.

What do I think about the stability of the solution?

It has good stability. I am happy with its stability. 

What do I think about the scalability of the solution?

It is expensive to scale. Our clients are medium and large organizations.

How are customer service and technical support?

Their technical support is good. Sometimes, there is a delay in the replacement of the parts, but they are generally good. Their documentation is also generally fine.

How was the initial setup?

The initial setup depends on the environment. Sometimes, I need the inter-VLAN or layer 3 feature, which can be complex. In some of the modes, it is plug and play.

What's my experience with pricing, setup cost, and licensing?

Its price is okay. Sometimes, it is lower than a Cisco solution.

Which other solutions did I evaluate?

We evaluated Cisco, HP, Aruba, and Brocade. In most cases, the clients decide based on the brand and the price.

What other advice do I have?

I would rate Dell PowerConnect Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1238874 - PeerSpot reviewer
Network Administrator at a tech services company with 51-200 employees
Reseller
Oct 24, 2020
Impressive stability and straightforward to set up, but the configuration should be improved
Pros and Cons
  • "The most valuable feature is stability."
  • "The configuration should be improved."

What is our primary use case?

We are a product reseller and the Dell PowerConnect Switches are one of the solutions that we implement for our clients. They are used for connecting servers, hosts, PCs, and other devices.

What is most valuable?

The most valuable feature is stability.

What needs improvement?

The configuration should be improved. For example, the configuration on a Cisco switch is more logical than it is with Dell.

For how long have I used the solution?

I have been working with these switch for between four and five years.

What do I think about the stability of the solution?

This is a stable product and I have not experienced any bugs.

How are customer service and technical support?

I have contacted Dell technical support in the past, although it was in regards to a server and client, rather than for a problem with a switch. In most cases, Dell gives support-related problems to a subsidiary. The problem is that not all of the subsidiaries are professional.

 Overall, I was satisfied with them.

Which solution did I use previously and why did I switch?

I have also worked with Cisco switches. I took the CCNA course and recognize the difference between Cisco and Dell switches.

How was the initial setup?

The initial setup was not complex.

What's my experience with pricing, setup cost, and licensing?

The price of these switches is okay.

What other advice do I have?

This is a product that I can recommend for end-users.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user867627 - PeerSpot reviewer
IT Manager at a real estate/law firm with 1-10 employees
Real User
Jun 3, 2020
Very solid and reliable at a reasonable cost
Pros and Cons
  • "This is a very reliable solution."
  • "Accessibility and management could be improved."

What is our primary use case?

We are a small operation and don't have a so-called data center. Our requirements are not complex and we really just need a firewall for downloading material. We use 48 port units. The switches have that capability and give us enough flexibility for when the time comes to really start segregating things. The product is used extensively but it doesn't require much maintenance. I'm an IT manager and we're Dell customers. 

What is most valuable?

The most valuable feature of this product is its reliability. Dell products are generally quite reliable in terms of all the servers and the desktop. 

What needs improvement?

I think accessibility and management could be improved. It would be helpful if it could be configured on a tablet or mobile. 

It would be great if at some point they came up with some web-based GUI app that allows you to easily manage and configure your switches.  

For how long have I used the solution?

I've been using this product for six years. 

What do I think about the stability of the solution?

Over the many years we've been using this solution, we've had maybe one of two issues, usually related to crashes in our network rather than problems with the solution. There haven't been any connectivity issues. 

What do I think about the scalability of the solution?

Scalability is not an issue in this product. 

How was the initial setup?

I don't think the initial setup is complex, we managed to do it ourselves without any problem. As long as all your cabling is properly numbered and you know where they lead on your patch panel, then you're okay.

What's my experience with pricing, setup cost, and licensing?

There are no additional costs other than purchasing the solution which is quite reasonably priced. 

What other advice do I have?


In terms of costs and reliability, they are okay. It might not be able to do more complex things so anyone looking to use the solution would need to figure out their requirements. 

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Project Manager at a tech services company with 11-50 employees
Real User
May 20, 2020
Easy to use with a web-based GUI, highly resilient, and has good technical support
Pros and Cons
  • "The most valuable feature of this solution is simplicity."
  • "When it comes to the configuration, there should be documentation and interactive help available to assist people who have experience with products from other vendors."

What is our primary use case?

We are a solution provider and Dell PowerConnect Switches are one of the products that we implement for our customers. Many of the models are used to manage East-West traffic in the network. The are other models that handle traffic at the application layer.

In data centers, we generally deploy the S Series.

What is most valuable?

The most valuable feature of this solution is simplicity. They try to make everything as simple as possible. Even if you are coming into networking for the first time, it is very easy.

The GUI, web interface is very nice if you are unfamiliar with the CLI.

What needs improvement?

When it comes to the configuration, there should be documentation and interactive help available to assist people who have experience with products from other vendors. For example, if I type in a Cisco keyword then it should highlight the differences and display what steps or similar commands are required.

For how long have I used the solution?

I have been working with Dell PowerConnect Switches for more than seven years.

What do I think about the stability of the solution?

These switches are reliable and we have not had problems with them. Since 2013, none of the sites that I have implemented have gone down due to issues with instability.

What do I think about the scalability of the solution?

Dell PowerConnect Switches are very easy to scale and it can be done on the fly. It is essentially plug-and-plug, once you have the configuration replicated.

We have customers that vary in size from SME to enterprises. There are different models available depending on the size of the organization.

How are customer service and technical support?

We handle the first level of support for our customers. However, if it is something that is beyond our capacity then we contact Dell. The support from Dell is fantastic. It is available 24 hours a day and in all regions.

Which solution did I use previously and why did I switch?

I have dealt with switches from other manufacturers such as Cisco, and the Dell PowerConnect switches are easier to work with and scale. Physically, there are not so different, but the proprietary commands differentiate them. The cost of Dell is also cheaper than that of Cisco.

How was the initial setup?

The initial setup is very straightforward and easy to do. If I understand the requirements and what has to go into the configuration then it will take me a maximum of 15 minutes to deploy. This is for a single switch. In a large environment, there can be many switches. If we are deploying 50 switches, for example, then we might have three engineers to do the job.

Depending on the customer's environment, it is sometimes deployed on-premises but as part of a private cloud.

What about the implementation team?

We deploy these switches and other services for our customers. Our team will design the system, deploy it, and then offer support. Normally, the deployment is seamless because we plan everything in advance and know what is expected.

What's my experience with pricing, setup cost, and licensing?

This solution is much cheaper than comparable products by Cisco.

What other advice do I have?

Dell seems to accommodate everyone when it comes to managing these switches. The ease of use is an important selling point that has allowed them to push into the market.

My advice for anybody who is considering these switches is that they are a good product and I recommend them. There is some training available to help understand the architecture, which you should take. If you are coming from a Cisco background then you will find it very easy to integrate.

One of the things that I have learned about using this product is that there is steady development going on at all times. There are other products and technologies that are fading away, whereas this product is improving.

Another thing that I have learned about working with Dell is that they will never sell you something that is not redundant. Rather, their solutions are highly available. They don't want to have anything with a single point of failure. Essentially, the level of resiliency and redundancy is very high.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Dell PowerConnect Switches [EOL] Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Dell PowerConnect Switches [EOL] Report and get advice and tips from experienced pros sharing their opinions.