We use this solution for remote sites with greater than 20TB & less than 100TB in block storage requirements. We utilize Dell EMC Unity 350f for ESX hosts and some CIFS & NFS NAS needs. We also use these arrays for DR needs to help control cost for primary block storage needs.
IT Manager - Storage & Backup at a healthcare company with 10,001+ employees
Easy to use and provides storage with high IOPS and low latency
Pros and Cons
- "The All-Flash models are pretty fast for the vast majority of our remote workloads."
- "We would like to see the concept of Storage Groups brought back to this product line."
What is our primary use case?
How has it helped my organization?
The Unity Arrays are easy to deploy and maintain. The All-Flash models are intuitive and easy to work with, in addition to providing high IOPS with low latency to support Business Critical applications. Because of the newer features and performance, it's easy to maintain and support remotely.
What is most valuable?
The All-Flash models are pretty fast for the vast majority of our remote workloads.
Encryption (data at rest - DAR) is easy to implement and has very little performance overhead.
CloudIQ SaaS is also a nice touch and is available for free. You can remotely monitor the health and performance of the arrays online or via a mobile app.
What needs improvement?
We would like to see the concept of Storage Groups brought back to this product line. Manually assigning new LUNs & removing LUNs at sites with a few ESX hosts in a cluster is fairly easy and straightforward, but when you have large clusters with twenty to thirty hosts, this becomes a burden. Because of this, we have limited the use of Unity systems in our larger data centers.
Buyer's Guide
Dell Unity XT
February 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,733 professionals have used our research since 2012.
For how long have I used the solution?
Between two and three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise IT Architect at a computer software company with 11-50 employees
We use replication for disaster recovery, making our disaster recovery process much easier
Pros and Cons
- "We use replication for disaster recovery (DR), making our DR process much easier."
- "I haven't seen the roadmap for this solution."
What is our primary use case?
It is for a customer who does virtualization.
How has it helped my organization?
We use replication for disaster recovery (DR), making our DR process much easier.
What is most valuable?
Price and performance are its most valuable features.
It streamlines processes.
What needs improvement?
I haven't seen the roadmap for this solution.
What do I think about the stability of the solution?
It has met our overall performance expectations. The solution runs as we need it to, without any issues. It hasn't failed.
What do I think about the scalability of the solution?
We haven't tried scaling yet.
How are customer service and technical support?
The technical support is good.
Which solution did I use previously and why did I switch?
We had performance issues with our previous product, which is why we started to search for a new solution when we did a reorganization. We decided on this solution because of the performance that we receive from the solution.
How was the initial setup?
The initial setup is straightforward: Just connect, plug in everything, then do the configuration wizard.
What about the implementation team?
We are integrators.
What's my experience with pricing, setup cost, and licensing?
Our CAPEX was close to $42,000 and operating costs are below $1000.
Which other solutions did I evaluate?
We also evaluated HPE and Lenovo.
What other advice do I have?
The product has met all our expectations.
Take a closer look at the price per gigabyte and the performance that you are getting with the solution.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Buyer's Guide
Dell Unity XT
February 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,733 professionals have used our research since 2012.
Solution Architect at a tech services company with 201-500 employees
The initial setup has straightforward and complex pieces
Pros and Cons
- "It has reduced complexity."
- "It is missing some features, like deduplication."
What is our primary use case?
The primary use case is storage.
How has it helped my organization?
The solution helps us be more competitive in the market against our competitors.
What is most valuable?
We use replication.
It has reduced complexity.
What needs improvement?
It is missing some features, like deduplication.
What do I think about the stability of the solution?
It is pretty stable.
What do I think about the scalability of the solution?
It can scale.
How are customer service and technical support?
The technical support is good.
How was the initial setup?
The initial setup has straightforward and complex pieces, such as, the integration.
What was our ROI?
We have seen ROI
What other advice do I have?
We don't use the cloud options.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at a tech services company with 201-500 employees
It sped up our environment and reduced our footprint
Pros and Cons
- "We have resolved IT challenges with this solution. It sped up our environment. We went from spinning disk to all-flash, which reduced our footprint."
- "Because we can do synchronous replication between the two sites, this made the setup challenging for this piece. They did not know how to set this up initially. We ended up having to do bidirectional synchronous replication."
What is our primary use case?
This was for our SAN storage. Pretty much everything runs on this: databases, servers, etc.
How has it helped my organization?
We have resolved IT challenges with this solution. It sped up our environment. We went from spinning disk to all-flash, which reduced our footprint.
The software is very easy to use.
What is most valuable?
- Space
- Ease of use
- Snapshots
- Replication between sites
- It is very seamless.
What needs improvement?
We would like to see the synchronous replication process included in the next release. Not having this downgraded our performance by 65 percent. This really needs to be improved.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is very scalable.
How are customer service and technical support?
The technical support is really good. I can open up a chat support session with them, then they can either resolve it or turn it into a ticket.
Which solution did I use previously and why did I switch?
We previously had the VNX5700, which was seven years old. It was at end-of-life, and we had maxed out its capacity.
How was the initial setup?
The initial setup was straightforward for the most part. Because we can do synchronous replication between the two sites, this made the setup challenging for this piece. They did not know how to set this up initially. We ended up having to do bidirectional synchronous replication.
What about the implementation team?
We used Data Blue (previously LPS), as our integrator, to do the installation for our deployment. They worked with our onsite Dell EMC representatives.
What's my experience with pricing, setup cost, and licensing?
Our costs are roughly $200,000 a year.
Which other solutions did I evaluate?
We narrowed it down to Hitachi and Dell EMC. We put it out to bid and Dell EMC won.
What other advice do I have?
Overall, it is good product.
If you are doing asynchronous replication, this is a great solution. If you are looking for a synchronous replication solution, I would recommend PowerMax.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Administrador Almacenamiento-Respaldos at a retailer with 10,001+ employees
The initial setup and migration were straightforward, but the application's administration needs improvement
Pros and Cons
- "It has good performance."
What is our primary use case?
The primary use case is NAS.
How has it helped my organization?
We use it for its quality and NAS.
What is most valuable?
It has good performance.
The solution is extremely functional for the price that we pay for it. It is worth the investment.
What needs improvement?
The application's administration needs improvement and become better. It previously was better.
For how long have I used the solution?
We use the product in development, not in production.
What do I think about the stability of the solution?
It is not stable enough.
How are customer service and technical support?
Dell EMC has good technical support. We haven't had to use it for this product, but we have use it for other products and not had any problems.
How was the initial setup?
The initial setup and migration were straightforward.
What's my experience with pricing, setup cost, and licensing?
The cost of it is good for us.
We purchased a five-year warranty.
Which other solutions did I evaluate?
We picked Unity, as it is a mature, established solution.
What other advice do I have?
Research the other products that Dell EMC offers, as there is a wide variety.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineer of IT Operations at a consultancy with 1,001-5,000 employees
Its compression is making a difference towards the amount of hardware that we need to purchase
Pros and Cons
- "We can get almost real-time response times."
- "I would like them to continue to build on the solution and expand on the functionality, like replication."
What is our primary use case?
Our primary use case is for our data center and hypervisor cluster.
How has it helped my organization?
We can get almost real-time response times.
We are just getting ready to leverage Cloud Tier.
What is most valuable?
Deduplication is the biggest thing for our company.
It is easy to use.
Compression is making a difference towards the amount of hardware that we need to purchase.
We love our snapshots and the CloudIQ function is great.
What needs improvement?
I don't think we are really pushing our Unity, which we have discussed with Dell EMC.
I would like them to continue to build on the solution and expand on the functionality, like replication.
For how long have I used the solution?
I have been with the company for a little over the year maintaining the product.
What do I think about the scalability of the solution?
Our hypervisor cluster has 13 nodes. We have some file level and front-end services.
We leverage the iSCSI and Fibre Channel functionalities for scalability.
How are customer service and technical support?
Dell EMC technical support is pretty quick.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineering Manager at a tech services company with 1,001-5,000 employees
Remote locations on a converged platform avoids the need for multiple storage systems
Pros and Cons
- "The most valuable thing for our use case is the flexibility to have multiple-protocol support."
- "We'd like to see a cheaper version of an all-flash array in that footprint."
What is our primary use case?
We use it for both file and block in a converged system, supporting a VMware environment and virtualization. VMware is the primary use case.
How has it helped my organization?
We have deployed it at remote locations; in a converged platform it really helps. We don't have to have two different storage system which helps to minimize the footprint.
It is a platform that we have standardized on for remote sites which enables us to have engineers and admins who are trained on and knowledgeable about the platform across the board. That enables them to support those sites, which is super-beneficial for us because we can do more with less.
The ability to mix and match SSDs with flash, and spinning disk in there as well, really allows us to meet our performance requirements.
What is most valuable?
Overall, the most valuable thing for our use case is the flexibility to have multiple-protocol support.
What needs improvement?
We'd like to see a cheaper version of an all-flash array in that footprint.
What do I think about the stability of the solution?
It's very stable. We haven't had any major issues with downtime.
What do I think about the scalability of the solution?
It scales very well. It's built into the model line which allows you to scale as necessary. You can choose the model you need to scale with your needs.
How are customer service and technical support?
Dell EMC's tech support is awesome. We've used both onsite help and remote phone support and I have nothing but great things to say about them.
How was the initial setup?
The setup was really straightforward. We have a long history of using the Dell EMC product line so we are very familiar with the platforms and how they work. This was just the next evolution.
What other advice do I have?
I give the solution an eight out of ten because it meets our use case very well. But it's an eight because nothing is perfect. There is always room for improvement, whether that be in the UI or something else.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Senior Infrastructure Architect at a leisure / travel company with 1,001-5,000 employees
It is easy to deploy, but I would like secure mobile connectivity going forward
Pros and Cons
- "It is pretty stable. I like the stability, because everything works like it should. We made it all redundant. So, we don't have anything to worry about."
- "I would like to have secure mobile connectivity going forward. This would help me be more proactive."
What is our primary use case?
We are using it mostly for VMware and Wintel. It is also for applications, like SQL, which need to be used on multiple different operating system, such as Windows, Linux, and sometimes Citrix. We use it with virtualized infrastructure.
We use QoS and snapshots features, which I like.
How has it helped my organization?
Unity provides a complete storage solution for VMware on a Wintel Windows box for various applications, such as SQL or Patron Databases. It is seamless, and it sits there providing all the storage and connectivity, so we can forget about it. Unity takes care of itself, solving all the basic needs of a robust infrastructure.
What is most valuable?
It is easy to deploy. That is the best feature that I like, because I used to fly into locations to install a Unity. We used to have an expense of $5,000 on the product. Now, I just send whomever is onsite over there locally with the initialization information in a text file. Then, they can put it in a USB drive, come back, and it's deployed. Afterwards, I can remotely access it, saving us $5,000 every time. It is not very expensive, so the value added is you get big bang for your buck.
What needs improvement?
If I can connect to my Unity through my iPad or my cellphone to check everything is okay and view the information via a dashboard.
I would like to have secure mobile connectivity going forward. This would help me be more proactive.
What do I think about the stability of the solution?
It is pretty stable. I like the stability, because everything works like it should. We made it all redundant. So, we don't have anything to worry about.
We are so virtual that we have two of us managing the whole infrastructure. Everything is taken care of and highly available. Nothing is vulnerable at all. Everything is good. There have been no issues at all, so far.
What do I think about the scalability of the solution?
We have 30 to 40 Unities out there in the field. We don't even scratch the full capabilities of the Unity. We are at about 20 to 30 percent utilization. It is just provisioned so well that we are sitting at 90 percent performance level. We have it well-provisioned so we don't need to worry about performance for the next five years.
It is quite scalable. If you want to add on, you can add on easily. We have a 25-slot enclosure and are probably at 15 right now. If we purchase a big company, need to scale up, we can easily scale up.
How are customer service and technical support?
If there's any issues with a hard drive or any other hardware components, Dell EMC is contacted, then they will call us back to schedule to get into the data center to replace something. This is all virtual. Support is not a problem, because it's automatically taken care of. Only thing we have to do is to give them access to the data center to go do what they need to do to fix it proactively.
Which other solutions did I evaluate?
The local account team and system engineer are the best part of working with Dell EMC.
What other advice do I have?
Everything is becoming virtual. Then, cloud transformation is being considered right now. Everybody is going over there. We want to evaluate everything, and if the cloud solution is good for us, we'll go there. Everything will be in the cloud.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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Updated: February 2026
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