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Consultancy Department Chief with 201-500 employees
Real User
Jan 3, 2022
Stability and scalability have completely satisfied our requirements
Pros and Cons
  • "The most valuable features include snapshots, Thin Clones, and deduplication and compression."
  • "Dell EMC's technical support is perfect."
  • "It could be improved in the area of management flexibility. For example, I really need to set read-only access for LUNs, and there's no such option with Unity XT."

What is our primary use case?

We use it for a virtualization environment based on VMware vSphere.

What is most valuable?

The most valuable features include

  • Snapshots
  • Thin Clones
  • Deduplication and compression.

What needs improvement?

It could be improved in the area of management flexibility. For example, I really need to set read-only access for LUNs, and there's no such option with Unity XT.

I would also like to see more support for object storage for S3. NetApp includes basic support for S3 to the on-top array, so it would be great if DELL EMC would include S3 for the Unity XT.

For how long have I used the solution?

I have been using Dell EMC Unity XT for three years.

Buyer's Guide
Dell Unity XT
June 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability has completely satisfied us.

What do I think about the scalability of the solution?

The scalability has also satisfied us. We use it extensively. We purchased an expansion last year and added about 150 terabytes and we're going to purchase another expansion next year. We plan to use it until the end of support.

The services on the Unity storage are used worldwide in our organization. We have about 1,500 employees.

How are customer service and support?

Dell EMC's technical support is perfect.

How was the initial setup?

The initial setup was completely straightforward. Anyone who can handle "next, next, next, finish" can deploy Unity. It was deployed within half an hour.

We installed it, connected it to fabric, updated the software, went through the initial configuration dialogue, and that was it. Most of the time in getting it up and running was spent on the data migration.

For deployment and maintenance it requires just one person. In our organization that person is our storage and virtual infrastructure administrator.

What about the implementation team?

We did it ourselves.

What other advice do I have?

It's a great product if it fits your specific needs.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CIO at a healthcare company with 1,001-5,000 employees
Real User
Jan 3, 2022
The dashboard gives me a quick reference on my monitor as to what is using what bandwidth
Pros and Cons
  • "I like how it separates the iSCSI drives from the standard shares. It has two different routes to it. I know most of the other solutions do this, but I just like the way that Dell EMC does it."
  • "If you need to keep data safe and make sure it doesn't go anywhere, Dell EMC Unity is a good way to go."
  • "It could go faster. Make it bigger, better, and faster at a lower price, and I am there."

What is our primary use case?

We use it for user shares and VMs.

We have 200 people using it in our organization.

What is most valuable?

The snapshotting is slick.

I like how it separates the iSCSI drives from the standard shares. It has two different routes to it. I know most of the other solutions do this, but I just like the way that Dell EMC does it.

I like the dashboard, which gives me a quick reference on my monitor as to what is using what bandwidth.

What needs improvement?

It could go faster. Make it bigger, better, and faster at a lower price, and I am there.

For how long have I used the solution?

Our solution is four- to five-years-old. We use it every day.

What do I think about the stability of the solution?

I have never had any stability issues. It has been solid and stable. The dual platform, i.e., how it sits one head on top of the other, has been rock-solid. I have never had an issue with it.

I have noticed there is another version that has come out.

What do I think about the scalability of the solution?

I haven't scaled it yet. The way that I set it up was half the drive bays are being used. When I do need to scale up, I am just going to duplicate the other half of the drives, stick them in there, and then spin them up.

How are customer service and support?

The technical support is good and quick.

I would like a little faster response, but I don't think that their response is really that slow. They respond fairly quickly, at least fast enough for most issues. If it was an emergency issue, it might be different, as they probably would move it up the ladder anyway.

How was the initial setup?

It is a little bit of a pain at first to set up the snapshotting. However, once it is set up, and you figure it out, it is not that bad.

What about the implementation team?

I needed one of the specialists to set it up initially, which is not surprising because the solutions are a pain in that way. Some of the menus, and how it is at first, are a little awkward. It takes a little while to get used to, then it all starts to make sense.

What's my experience with pricing, setup cost, and licensing?

I liked the price point when we purchased it.

Which other solutions did I evaluate?

I don't know what other units have that Unity doesn't have. Though I would say to them, "Keep up with your competition."

What other advice do I have?

Look at it online. If you can get a demo version in-house, give it a shot.

If you need to keep data safe and make sure it doesn't go anywhere, Dell EMC Unity is a good way to go.

I would rate them as nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell Unity XT
June 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
it_user1748484 - PeerSpot reviewer
Senior Systems Engineer at Prosperity Bank
Real User
Jan 3, 2022
Easy to use and we can add LUNs or space without interruption to end-users
Pros and Cons
  • "We're able to access it from just about anywhere, as long as we have access to a browser. That feature is really neat because sometimes we will go to a different data center or a different site, and if we need to access it to see a LUN or to see any type of storage, we can do that. That's one of the big takeaways with Unity."
  • "The return on investment is in the fact that it meets all of our storage needs and in the ease of expanding it."
  • "I would like it to be a little bit easier to contact support. We can contact support, but we have to go through a phone tree. We get routed to different places. I might call support to say that I need a drive replaced and get transferred to three different groups before I get to the group I actually need."

What is our primary use case?

Unity is utilized primarily for our vSphere/vCenter environment. It is where we keep all of our data stores and all of our LUNs and anything to do with our vSphere environment. We really don't usually assign any LUNs directly to servers.

How has it helped my organization?

We have a large cluster environment and these are active clusters. There are times where the SQL cluster environment starts to get full and it's really easy to add a LUN or space without interruption. The customer is not even aware that the volume is about to run out of space. We can always just add more space and do data recovery for DRs without the customer's knowledge.

What is most valuable?

One of the features that I find most valuable is that it is easy to access. We're able to access it from just about anywhere, as long as we have access to a browser. That feature is really neat because sometimes we will go to a different data center or a different site, and if we need to access it to see a LUN or to see any type of storage, we can do that. That's one of the big takeaways with Unity.

For how long have I used the solution?

The solution has been around in our environment for about five years. I've only been exposed to it for the past year and a half.

What do I think about the stability of the solution?

My impression of the stability is all positive.

What do I think about the scalability of the solution?

We can always add more storage or more devices or more disks. There's always room for growth and it's easy to implement.

This is our primary source of storage and we plan to increase our usage. There's an objective coming in 2022 to increase storage. We have several terabytes and we are constantly chewing that up so there is an effort underway to expand.

How are customer service and support?

I would like it to be a little bit easier to contact support. We can contact support, but we have to go through a phone tree. We get routed to different places. I might call support to say that I need a drive replaced and get transferred to three different groups before I get to the group I actually need.

Once we are able to get in touch with someone, and we have an engineer working with us, it's great the way they follow up. They constantly keep in touch with us whenever we have issues. They help schedule any type of upgrades and get them implemented. Overall, support has been very helpful.

And anytime there are notices of updates and upgrades, support keeps us involved and engaged.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We went to the Unity because of cost. I wasn't involved in the purchase of it, but the VPLEX maintenance was getting costly and it felt like the Unity was newer technology. The technology was better, the interface was better, interacting with it was better. It is a lot easier to use than the VPLEX. We figured it was a better solution than what we had and one that gave us more flexibility

How was the initial setup?

The initial setup was straightforward. It was very easy to set up.

Ours was a pretty large deployment. The Unity replaced our VPLEX environment so when we put the Unity in we had to do a lot of migration conversion from VPLEX to Unity. That was a process because we had a lot of VMs and data stores move. It took us about a day and a half to do everything.

We have five engineers who work on it, or who actually touch it or provide hands-on support for it. As far as the end-users go, we have about 500, and they have no idea they're on a Unity. What they know is that when they pull their machines up, they have storage and data.

What about the implementation team?

We used CDW. Our experience with them was outstanding. They're great. I have no issues at all. CDW just did an outstanding job.

What was our ROI?

The return on investment is in the fact that it meets all of our storage needs and in the ease of expanding it. It's also seen through the fact that we can work on the environment without interruption to the end-user.

What other advice do I have?

Do your due diligence. Check it out to see if Unity is something you can use for your environment. It is definitely worth looking into. Give it a try.

As far as the solution's functionality goes, I see no areas in need of improvement. Everything is functioning completely adequately. I have no complaints and no issues. I have no negative feedback. The implementation was easy and straightforward. Doing our recovery points is pretty straightforward. It is easy to access through a browser. We can add and remove LUNs on-the-fly with no impact at all to our environment.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
General Director at miromix unitedMiroMIX United
Real User
Dec 28, 2023
Thoroughly tested and proven over time
Pros and Cons
  • "I like that the solution is scalable. The initial setup is not complex. The basic licenses and software are included in the package. he primary advantage is that this product has been thoroughly tested and proven over time. I recommend this product."
  • "The product’s pricing should be improved."

What is our primary use case?

We use it for software storage and factory structures for governmental structures, as well as in insurance companies and the financial sector.

What is most valuable?

I like that the solution is scalable.

What needs improvement?

The product’s pricing should be improved.

What do I think about the scalability of the solution?

We have around 40 users for the solution, and the maintenance requires just one engineer.


How are customer service and support?

If any issues arise, you can always contact a professional from Dell. However, we don't have any support problems because it's a great product. Also, we know everything about the product.

How was the initial setup?

The initial setup is not complex. We send two engineers to visit the customer site, install the equipment into the rack cabinet, establish connections, and proceed to install the software. The first one handles the installation, while the other works on connecting everything, including setting up internet cabinets. The entire setup process takes a day or two.

What's my experience with pricing, setup cost, and licensing?

The basic licenses and software are included in the package. If there's a need for additional recovery tools or anything else, you can order them separately. However, normally, all required software and licenses are already included.

What other advice do I have?

I recommend this product. It’s a good product to buy or sell. The primary advantage is that this product has been thoroughly tested and proven over time. You won't encounter unexpected results. It's highly predictable. When making a purchase, you can be 100% sure there won't be any unforeseen issues. Overall, I rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
System Engineer at Duke Kunshan University
Real User
Aug 22, 2023
Easy-to-setup product with good stability
Pros and Cons
  • "Its most valuable feature is the storage alarm."
  • "Dell Unity XT’s price needs improvement."

What is most valuable?

The product is stable. Its most valuable feature is the storage alarm.

What needs improvement?

Dell Unity XT’s price needs improvement.

For how long have I used the solution?

We have been using Dell Unity XT for five to six years. We are using version 380.

What do I think about the stability of the solution?

I rate the product’s stability nine out of ten.

What do I think about the scalability of the solution?

We have 8000 Dell Unity XT users. I rate the product’s scalability an eight out of ten.

How was the initial setup?

The product has an easy setup process. It requires two people to execute it and takes a day to complete.

What's my experience with pricing, setup cost, and licensing?

I rate Dell Unity XT’s pricing a nine out of ten.

Which other solutions did I evaluate?

We evaluated HP and NetApp.

What other advice do I have?

I rate Dell Unity XT an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1516434 - PeerSpot reviewer
Head of Team at a educational organization with 501-1,000 employees
Real User
Mar 13, 2023
Easy to integrate and you can add volume that's automatically registered in VMware
Pros and Cons
  • "You can add volume and it's automatically registered in VMware."
  • "Licensing costs could be reduced."

What is our primary use case?

We are customers of Dell and I'm head of the team.

What is most valuable?

I like that you can add volume and it is automatically registered in VMware. It's easy to integrate XT with other solutions.

What needs improvement?

It's not a feature, but I'd like to see licensing costs reduced. 

For how long have I used the solution?

I've been using this solution for a year. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I haven't tried scaling it because my work is a fixed requirement but it seems to be scalable.

Which solution did I use previously and why did I switch?

I previously worked with Sequel Logic and a little with NetApp. We switched because it was a natural upgrade. I don't think either of those solutions is better than XT. I like it a lot although I think Unity does a pretty decent job as well.

How was the initial setup?

The initial setup was straightforward and I think it took a couple of days. 

What's my experience with pricing, setup cost, and licensing?

I think everything is overpriced in the storage area so it's difficult to know what reasonable means for these products. 

What other advice do I have?

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Customer support engineer at Al Khalili Technology LLC
Real User
Mar 12, 2023
A unified storage solution with good performance
Pros and Cons
  • "I like that the performance is very good."
  • "It would be better if there were more integrations."

What is our primary use case?

I provide support for these storage products.

What is most valuable?

I like that the performance is very good.

What needs improvement?

It would be better if there were more integrations.

For how long have I used the solution?

We have been using Dell Unity XT for two and a half years. 

What do I think about the stability of the solution?

Dell Unity XT is a stable solution.

What do I think about the scalability of the solution?

Dell Unity XT is a scalable solution. 

How are customer service and support?

Technical support is very good. The response from technical support was very good.

How was the initial setup?

Depending on the hardware, it takes about three to four hours to deploy this solution. 

What about the implementation team?

We sometimes use third-party help because we are facing many hardware issues.

What's my experience with pricing, setup cost, and licensing?

We have to apply for a license for each system. 

What other advice do I have?

On a scale from one to ten, I would give Dell Unity XT a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Systemarchi67 - PeerSpot reviewer
Systems Architect at Tebicom SA
Real User
Sep 28, 2022
This hybrid system is very scalable and you can both block and file storage
Pros and Cons
  • "The most valuable feature is that the solution is a hybrid system, so you can do both block and file storage."
  • "This robust solution fulfills block and file storage as it is designed to do."
  • "The solution can use improvement with the patch cluster like the Synchron and Active replication."
  • "There are some limitations with the file storage."

What is our primary use case?

The primary use of the solution is 80% block storage and 20% file storage.

What is most valuable?

The most valuable feature is that the solution is a hybrid system, so you can do both block and file storage.

What needs improvement?

The solution can use improvement with the patch cluster like the Synchron and Active replication.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Technical support for the solution is good.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

As a partner, we provide the implementation service for our customers.

What other advice do I have?

I give this solution an eight out of ten.

Only one admin person is required for maintenance. 

This robust solution fulfills block and file storage as it is designed to do. I 100% recommend this solution for block storage. There are some limitations with the file storage.

This solution will eventually be changed to a newer solution called PowerStore which will have a new range of storage options.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Shashika Rathnayaka - PeerSpot reviewer
Technical Manager at OAK integrated System Pvt Ltd
Real User
Top 5
Sep 7, 2022
Useful user interface, detailed documentation, and good support
Pros and Cons
  • "The most valuable feature of Dell Unity XT is the GUI, it is very good. End users can manage using it. Additionally, the documentation is of high quality and it integrates well."
  • "Dell Unity XT could improve the compatibility of some of the features. Some of my customers had some problems. Additionally, it would be beneficial for the solution to have advanced AI and ML features."

What is our primary use case?

I provide support for customers in their use of Dell Unity XT.

What is most valuable?

The most valuable feature of Dell Unity XT is the GUI, it is very good. End users can manage using it. Additionally, the documentation is of high quality and it integrates well.

What needs improvement?

Dell Unity XT could improve the compatibility of some of the features. Some of my customers had some problems. Additionally, it would be beneficial for the solution to have advanced AI and ML features.

For how long have I used the solution?

I have been using Dell Unity XT for approximately two years.

What do I think about the stability of the solution?

The stability of Dell Unity XT is good.

What do I think about the scalability of the solution?

Dell Unity XT is scalable. We have one customer who has an enterprise company using this solution.

How are customer service and support?

The support from Dell Unity XT is good.

Which solution did I use previously and why did I switch?

I was working with HPE 3PAR StoreServ previously. If I compare Dell Unity XT to HP 3PAR, they are similar.

What about the implementation team?

The customer we have has approximately 10 administrators support.

What other advice do I have?

I rate Dell Unity XT a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Dragan Knezevic - PeerSpot reviewer
Senior Presales System Engineer at OBLAK tehnologije
Real User
May 19, 2022
Provides a fast cache with functionality rewrite
Pros and Cons
  • "The most valuable feature is the fast cache with functionality rewrite."
  • "Unity XT is very good compared to Fujitsu and IBM."
  • "Dell could improve Unity XT by adding support for NVMe."

What is our primary use case?

I mainly use Unity XT as a unified, hybrid storage system.

What is most valuable?

The most valuable feature is the fast cache with functionality rewrite. 

What needs improvement?

Dell could improve Unity XT by adding support for NVMe.

For how long have I used the solution?

I've been using first EMC Clariion since 2003 and we can say that Unity XT is the last in the generation with significant improvements over time

What do I think about the stability of the solution?

Unity XT is stable.

What do I think about the scalability of the solution?

Unity XT can be scaled up.

How are customer service and support?

Dell's technical support is at a very high level, though it's not quite as good for organizations outside of Europe.

Which solution did I use previously and why did I switch?

I previously worked with Fujitsu and IBM and would say Unity XT is very good compared to them.

How was the initial setup?

The initial setup was straightforward - I would rate it five out of five.

What's my experience with pricing, setup cost, and licensing?

There is no capacity license for XT and no additional costs for expansions. I would rate its pricing as four out of five.

What other advice do I have?

I would give Unity XT a rating of nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
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Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.