We are resellers and deploy the solution for our clients as a guard for storage on virtual machines, databases, and their VDI.
Technical Specialist at Pouyan Pardazesh Tehran Co
A solution with great stability and easy-to-use replication tools
Pros and Cons
- "The solution allows for easy, useful replication with good features for VPLEX and VIVO."
- "The solution should include a free process in the HPE portal that uses serial numbers to verify that hardware is genuine."
What is our primary use case?
What is most valuable?
The solution allows for easy, useful replication with good features for VPLEX and VIVO.
What needs improvement?
The solution should include a free process in the HPE portal that uses serial numbers to verify that hardware is genuine. We find Chinese hardware easily but it is difficult to determine if it is genuine which causes problems.
The solution should allow for connection and replication with other storage models such as HPE, IBM, and Hitachi.
For how long have I used the solution?
I have been using the solution for two years.
Buyer's Guide
Dell Unity XT
July 2025

Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is very stable and I rate it a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable within the storage limitations for each model.
For example, category 380 allows for one device. To scale up, you need to add additional software or hardware like VPLEX.
I rate the scalability a ten out of ten.
How are customer service and support?
Our company handles software issues but uses technical support for hardware replacements.
Due to sanctions in Iran, I am not permitted to contact technical support directly but must submit issue tickets through authorized agents. I am unable to rate technical support because I do not have direct access to them.
How was the initial setup?
The initial setup is very easy.
Depending on the size of the project, we assign two to ten engineers for setup and deployment which can take a total of one to three hours.
We also provide six hours administrative training to our customers via small, on-the-job courses we have created.
What's my experience with pricing, setup cost, and licensing?
Most licenses for the solution are free but upgrades are available when adding additional software or storage.
The solution little or no cost so I rate it a ten out of ten.
What other advice do I have?
Supply of genuine hardware is challenging and there should be more availability in the market. I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller

Managing Director at Infowhiz
My customers are impressed with the new software-defined storage features
Pros and Cons
- "I like Unity XT's software-defined storage. It's a new feature that isn't widely used yet, but customers are impressed with it."
- "Our customers are mostly happy with Unity except for the price. We primarily sell to enterprise companies because small companies cannot afford it."
What is our primary use case?
I use Unity XT to virtualize the customer's environment into scalable architecture.
What is most valuable?
I like Unity XT's software-defined storage. It's a new feature that isn't widely used yet, but customers are impressed with it.
What needs improvement?
Our customers are mostly happy with Unity except for the price. We primarily sell to enterprise companies because small companies cannot afford it.
For how long have I used the solution?
I have used Unity XT for three years.
What do I think about the stability of the solution?
I rate Unity XT nine out of 10 for stability. Our customers are pleased with it.
What do I think about the scalability of the solution?
Dell Unity XT has a scalable architecture, but none of our customers scale it up significantly. Our client companies typically have 500 to 2,000 users.
How are customer service and support?
Dell's support is responsive.
How was the initial setup?
Setting up Unity XT is straightforward, and you need a week to get the solution up and running and migrate everything to the server.
What's my experience with pricing, setup cost, and licensing?
We typically sell Unity XT as a package solution containing four nodes. It costs about $150,000 for four nodes.
Which other solutions did I evaluate?
We have explored solutions from HPE, but we felt Dell has a more comprehensive solution. Some people use VxRail for their VDI solution, but we have not seen anything like that yet.
What other advice do I have?
I rate Dell Unity XT nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
Dell Unity XT
July 2025

Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
Network manager at Farabi
Easy to use with a good response time and very reliable
Pros and Cons
- "It is easy to set up the solution."
- "We cannot connect directly with Dell due to sanctions."
What is our primary use case?
We primarily use the solution for storage for our online services.
What is most valuable?
The response time is good. It is suitable.
The product is easy to use. It's not complicated at all.
We do have some sanctions in our country, and this solution is one of the options we have available to us.
It is easy to set up the solution.
What needs improvement?
You need to self-study. We'd like, however, to get professional training. It would be ideal to have some online sources available to us to help us understand its capabilities.
We cannot connect directly with Dell due to sanctions. We'd like to be able to connect to the distributor directly as sometimes we sometimes get the wrong information. It would help with transparency.
For how long have I used the solution?
I've been dealing with the solution for about six months.
What do I think about the stability of the solution?
It has been really stable up to this point. There are no bugs or glitches. It does not crash or freeze.
What do I think about the scalability of the solution?
There are three of us using the solution. We have more than 3,000 customers using the product.
It's scalable. Everyone has been pretty happy with its capabilities.
How are customer service and support?
I've never dealt with technical support in the past.
How was the initial setup?
The product is not complicated to set up. The implementation is simple.
It is quick to deploy. It took us about three weeks.
We gathered the hardware, and we used the servers to connect to the host. It was pretty simple.
What about the implementation team?
We handled the deployment in-house with instructions or by looking at YouTube for direction.
What was our ROI?
We have not witnessed an ROI at this point. That said, we do see that it is worth the money.
What's my experience with pricing, setup cost, and licensing?
I'm not sure of the exact licensing cost of the solution.
What other advice do I have?
We are a broker. We're users. We are medium-sized, not enterprise-sized.
I'd recommend the solution to others. It is easy to use, scalable, and easy to set up.
I would rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Advisor at CRIF SpA
It is simple to maintain and has knowledgeable technical support, but it is expensive
Pros and Cons
- "The most valuable aspects of this solution are its stability, performance, and ease of updating."
- "There is no de-duplication. Unity used to be Bionics, which had de-duplication; however, in Dell Unity XT, the de-duplication was deprecated and is no longer available."
What is our primary use case?
I am an end user.
We use Dell Unity XT as a block and file system.
What is most valuable?
The most valuable aspects of this solution are its stability, performance, and ease of updating. Overall, it provides good performance and stability.
What needs improvement?
There is no de-duplication. Unity used to be Bionics, which had de-duplication; however, in Dell Unity XT, the de-duplication was deprecated and is no longer available.
The de-duplication function is back in the new Dell PowerStore, but it is missing in Dell Unity XT.
For how long have I used the solution?
I have been working with Dell Unity XT for four years.
I have started to use a new product from Dell called PowerStore.
I still use Unity, but I stopped using Bionic because it's unsupported and, as far as I can tell, it will be discontinued in January 2022.
It's nearing the end of support, which is why I purchased a new product known as PowerStore and am in the process of migrating to new storage at PowerStore.
I have time to check and test performance, as well as PowerStore, but I have extensive experience with Unity.
The version depends on whether it is a hardware or software version.
The hardware model is 400, and it is a hybrid store because the storage is shown as SAS and SSD disc.
What do I think about the stability of the solution?
Dell Unity XT is very stable.
I would rate the stability of Dell Unity XT a five out of five.
What do I think about the scalability of the solution?
Dell Unity XT is scalable. It is easy to scale.
Scalability, I've done it a few times with new enclosures, and it's a simple process to connect and extend. It's straightforward.
I would rate the scalability a five out of five.
The product is not specifically designed for users but I believe it is for a few thousand or more clients. It is for our production where production services and applications are deployed and exposed to our clients.
How are customer service and support?
Technical support is good.
In the four years that we have used this solution, it's been good, and I would rate technical support a five out of five.
It is simple to create a ticket, and they have good skills.
I have the highest level of support for our mission-critical operations.
It's very fast with good skills.
I am happy with the technical support.
Which solution did I use previously and why did I switch?
I used two storage units a year ago. The Unity storage is newer, whereas the Bionic storage is older. However, Dell now manufactures new storage as a Dell PowerStore.
I have two products, Dell Unity XT, and Dell PowerStore.
It has three storage units. It was Bionics first, and Unity is now in production. And we have been using PowerStore for two years. I am still interested in using Unity because the end of support for Unity is in 2025.
Bionics' support is about to expire in a few months. I purchased PowerStore. It's storage; everything after that is flash storage. And I migrate from Bionics to PowerStore, but I believe I will continue to use Unity for a few years.
Bionics was the first product we deployed before moving to Dell Unity XT., and then to Dell PowerStore.
How was the initial setup?
We moved from one location to another because the data center was our private cloud.
I am not familiar with the initial setup, because it was deployed when I went to this company.
I maintain this solution myself.
What's my experience with pricing, setup cost, and licensing?
The license is not required, but we must renew the support every year, every two years.
I believe it is overpriced. I don't have a lot of experience with other vendors, but I believe it is expensive.
I would rate the price a three out of five.
PowerStore support is more efficient now that I have experience with it. I won't go back based on the cost of support; PowerStore is the most straightforward.
What other advice do I have?
I would recommend this solution to others, but it depends on the need for de-duplication. If your data is encrypted or hidden, you don't need de-duplication. Dell Unity XT is good, but if the data isn't encrypted or is hidden, I recommend PowerStore. I would not recommend Unity where the data isn't encrypted and is hidden.
I would rate Dell Unity XT a seven out of ten because the de-duplication is missing.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Management Information System Officer at a mining and metals company with 501-1,000 employees
Beneficial data duplication, high availability, and proactive support
Pros and Cons
- "The most valuable feature of Dell Unity XT is data duplication. Additionally, the management interface is simple, and is not a hassle using it. You don't need too much to learn or to be familiarized with it."
- "Dell Unity XT could add a unit-to-unit replication. We haven't seen that because we don't have an additional one to test. However, it is not an improvement, but something that we would like to have visibility on how it's done or how it works."
What is our primary use case?
Dell Unity XT is used for data storage at a data center.
How has it helped my organization?
Dell Unity XT has improved our organization's performance. We have seen reduced management times.
What is most valuable?
The most valuable feature of Dell Unity XT is data duplication. Additionally, the management interface is simple, and is not a hassle using it. You don't need too much to learn or to be familiarized with it.
What needs improvement?
Dell Unity XT could add a unit-to-unit replication. We haven't seen that because we don't have an additional one to test. However, it is not an improvement, but something that we would like to have visibility on how it's done or how it works.
For how long have I used the solution?
I have been using Dell Unity XT for approximately two years.
What do I think about the stability of the solution?
Dell Unity XT is a very stable and reliable solution. We can leave the solution alone for a month without needing to check on how the unit is operating, or if there are problems. We realized the benefit of using the solution in approximately one year of use.
What do I think about the scalability of the solution?
The scalability of Dell Unity XT is good because during the period of one year we noticed we had the need to add more and more systems, and more components to it and we were able to do it with no hassle. We do not plan to increase our usage.
We have approximately 500 endpoints using this solution.
How are customer service and support?
The support from Dell Unity XT is good. They actively monitor the units. They have called us up when they have lost connection to one of the units to then take action. We have not had any issues to have needed to contact the support directly.
I rate the support of Dell Unity XT a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I was previously using HP High-Performance Unit Storages. There was a need to purchase a new unit because we were struggling with the resources, performance, support, and other aspects. The best solution that was on offer that came to us was Dell Unity XT. The company decided to move to it and buy the full flash version to support all the applications that we have on-site.
How was the initial setup?
The initial setup of Dell Unity XT was straightforward because we had Dell representatives involved with our team.
We had to do a migration because we wanted to ensure that there was no downtime during the migration process from the old solution to the Dell Unity XT. To complete everything live without the business noticing that something is going on in the background.
You cannot have two groups of equipment that are deployed at the same time. For example, the host, storage, and switches. We had to ensure that everything is deployed, updated, and then do the connections between the two solutions and start with the migrations.
What about the implementation team?
We use Dell representatives for the implementation of the solution. We ended up doing the configurations ourselves without needing the support. 80 percent of the deployment we did ourselves. We had two people involved in the deployment and the solution has not required any maintenance so far.
We deployed not only the one Dell Unity XT but a bunch of them. It took us approximately one week for everything to be finished. Additionally, we deployed some hosts, switches, and other systems.
What was our ROI?
We have received a return on investment using Dell Unity XT.
We were able to solve the performance issues we were having. Our core communications and infrastructure is dependent on these units. The fact that all of the systems that we have improved significantly in terms of performance. The organization has benefited or is happy with the investment they've done at this point.
We have received a full return on investment from using the solution for three to four years.
What's my experience with pricing, setup cost, and licensing?
The price of Dell Unity XT is reasonable. However, if you are buying a custom solution, it can come at a considerable price.
If you want to scale or add additional components, this is where the price starts to spike or become very complicated and expensive. If you purchase the components separately they can cost a lot.
Which other solutions did I evaluate?
We did not evaluate other solutions before choosing Dell Unity XT.
What other advice do I have?
My advice to others would be for them to purchase the solution urgently if they need a backup solution.
I rate Dell Unity XT a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Programmer/Specialist -- Infrastructure Engineer at NC State University
Hybrid storage solution that has assisted in reducing power consumption and physical footprint
Pros and Cons
- "The inline deduplication and data reduction capabilities have been the most valuable."
- "Scalability of this solution could be improved."
What is our primary use case?
This solution is used for primary storage. We have a single installment with many units throughout our on-premises environment. We only have one XT unit and it is used for one of our core environments. It provides critical services such as DHCP and DNS.
How has it helped my organization?
This solution helped us reduce our physical footprint and power consumption.
What is most valuable?
The inline deduplication and data reduction capabilities have been the most valuable.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
Scalability of this solution could be improved.
How are customer service and support?
I would rate support for this solution a six out of ten. A few years ago, I would have rated it an eight or nine out of ten. The biggest challenge is responsiveness and getting to speak to someone who really understands our challenges.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously used VNX. We switched solutions to have an updated platform and integrated NAS services.
How was the initial setup?
The initial setup was very straightforward. It is a plug-and-play deployment. It took half an hour to deploy and required two people. It requires routine updates for maintenance.
What was our ROI?
We have experienced a return on investment using this solution.
What's my experience with pricing, setup cost, and licensing?
This solution offers great pricing.
Which other solutions did I evaluate?
We evaluated NetApp before choosing Dell. We are more familiar with Dell's products which is why we decided to use this solution.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Officer, System Administrator at SKGH
Competitive pricing, has good technical support, and is easy to maintain
Pros and Cons
- "The complete block and file sharing are the most usable features."
- "They can certainly improve in terms of monitoring."
What is our primary use case?
We are a hospital with many business applications running in-house, as well as File Server Business Apps, which is why we need a three-tier architecture for NAS and storage.
What is most valuable?
The most valuable aspect of this solution is that it's a single block, a complete block that includes both NAS and SAN. This was our ultimate requirement because we do a lot of file sharing.
When compared to other solutions, particularly HP, they lack the complete block.
The complete block and file sharing are the most usable features.
The features we need are already included.
What needs improvement?
They can certainly improve in terms of monitoring. The monitoring could be improved, and more features could be added.
What do I think about the scalability of the solution?
We have 600 to 800 users.
This solution is extensively used; it's a hospital, and we use it 24 hours a day, seven days a week.
How are customer service and support?
I would rate technical support a four out of five. Technical support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have already found a solution. We have already purchased the solution from Dell EMC. Not the usual traditional HCI, we used the standard traditional one instead of HCI because our environment is more compatible with the previous set.
I've previously used the VNX, this one is superior to the VNX. And, in particular, the NAS file sharing feature. It's easier than before when compared to the other one.
The HP does not have the complete block. They have their own SAN, which is not in a single block. We cannot configure everything from a single, interface.
Multiple blocks are required in the HP one to control and monitor everything.
How was the initial setup?
Because we previously used Dell EMC VNX 5600, the initial setup is very simple.
It is easier for us to move ahead with the same company.
I maintain this solution, it only requires one person.
What about the implementation team?
The initial setup was handled by an integrator, and the rest of the migration was completed by myself.
What's my experience with pricing, setup cost, and licensing?
It's extremely competitive. We checked both HP and Dell and we determined that Dell EMC was a better option.
Licensing fees are paid on a yearly basis.
I don't recall the amount because that part, the financial part, is handled by the finance team. We are not aware of this, we are technical evaluators.
What other advice do I have?
Definitely. This is something I would recommend to others who are interested in using this solution. Many people are unaware that HP does not have the entire block, despite the fact that HP's technical team claims to have it. Specifically, companies looking for NAS and SAN both together should consider Dell EMC over HP, because HP has a separate nest server as a separate server that they are providing you. However, they mention that the NAS is also available there, but it is on a separate server.
I would rate Dell EMC Unity XT an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
High performance, simple installation, and proactive support
Pros and Cons
- "The solution overall has high performance."
- "Having more artificial intelligence tools built into the solution would be a great benefit. This would allow us to see more about the workloads and higher visibility, such as performance degradation."
What is our primary use case?
We are using Dell EMC Unity XT for our Oracle EBS on-premise ERP solution for storage. Primarily, for our database needs. We are quite happy with the performance of our SQL Server. 70% of OLTP and 30% reporting is the workload on that particular storage.
What is most valuable?
The solution overall has high performance.
What needs improvement?
Dell EMC Unity XT improvement point should be in the area of enhancements or innovation. It would be a benefit to have some kind of intelligence built into the solution with respect to the workload of their firmware. For example, if Dell EMC Unity XT is running an Oracle load or SQL application, we have to do other functions on it, find self remedies, or find self alerts to allow the administrator of the database to good insight into what exactly is happening in the storage layer. We are using different tools to retrieve partial information from the storage.
Having more artificial intelligence tools built into the solution would be a great benefit. This would allow us to see more about the workloads and higher visibility, such as performance degradation.
For how long have I used the solution?
I have been using Dell EMC Unity XT for approximately 20 years.
What do I think about the stability of the solution?
The Dell EMC Unity XT 450F is in production in our organization for the last three years, we have not faced any problems. The new version has been quite stable.
We are quite happy with the performance. The workload we are receiving on this storage solution is 70% for OLTP and 30% for reporting.
What do I think about the scalability of the solution?
We have found the solution to be very scalable. We are in the process of receiving more enclosures that to increase the storage capacity.
We have approximately 1,500 users across the country that are using Dell EMC Unity XT and an additional 200 indirect users using it.
How are customer service and support?
The technical support team from Dell EMC Unity XT has a proactive approach. We don't need to worry about what is going wrong we have them to support us. We have not to need to contact them frequently. They contact us in case of any alert that comes.
Which solution did I use previously and why did I switch?
We have not used a solution previously.
How was the initial setup?
The installation of Dell EMC Unity XT is not difficult. You only need to do the rack mounting and plug it into the environment. However, configuring it for the application is quite tedious because it doesn't have any built-in templates for different workloads. Installation is plain and the solution is not a challenge but configuring it for the workload is the challenge.
The time it took for the implementation to have the solution to a level we can use for production was approximately 48 hours.
What about the implementation team?
We had support to do the implementation, we did not do it ourselves. We had a couple of engineers from Dell do the implementation and we managed the solution using our onsite team.
What's my experience with pricing, setup cost, and licensing?
There is not a license required for the use of the solution. We purchased a maintenance contract.
Which other solutions did I evaluate?
We did a thorough evaluation of other solutions and it was clear after the performance evaluation, Dell EMC Unity XT was the best choice. We did a migration of Oracle Storage to different storage. There are other commercial advantages with Dell.
What other advice do I have?
I would highly recommend Dell EMC Unity XT to others. I have experience with several sorts of workloads.
I rate Dell EMC Unity XT a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: July 2025
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