This solution is used for primary storage. We have a single installment with many units throughout our on-premises environment. We only have one XT unit and it is used for one of our core environments. It provides critical services such as DHCP and DNS.
Systems Programmer/Specialist -- Infrastructure Engineer at NC State University
Hybrid storage solution that has assisted in reducing power consumption and physical footprint
Pros and Cons
- "The inline deduplication and data reduction capabilities have been the most valuable."
- "This solution helped us reduce our physical footprint and power consumption."
- "Scalability of this solution could be improved."
- "Scalability of this solution could be improved."
What is our primary use case?
How has it helped my organization?
This solution helped us reduce our physical footprint and power consumption.
What is most valuable?
The inline deduplication and data reduction capabilities have been the most valuable.
For how long have I used the solution?
I have been using this solution for five years.
Buyer's Guide
Dell Unity XT
May 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
Scalability of this solution could be improved.
How are customer service and support?
I would rate support for this solution a six out of ten. A few years ago, I would have rated it an eight or nine out of ten. The biggest challenge is responsiveness and getting to speak to someone who really understands our challenges.
Which solution did I use previously and why did I switch?
We previously used VNX. We switched solutions to have an updated platform and integrated NAS services.
How was the initial setup?
The initial setup was very straightforward. It is a plug-and-play deployment. It took half an hour to deploy and required two people. It requires routine updates for maintenance.
What was our ROI?
We have experienced a return on investment using this solution.
What's my experience with pricing, setup cost, and licensing?
This solution offers great pricing.
Which other solutions did I evaluate?
We evaluated NetApp before choosing Dell. We are more familiar with Dell's products which is why we decided to use this solution.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Infrastructure & Data Center Operation Engineer at Ministry of Communications and Information Technology (MCIT), Egypt
Easy to use and manage, but they need to improve the controller
Pros and Cons
- "It's easy to use, easy to manage, easy to troubleshoot, and the process support is good."
- "We need to improve the controller to work as active-active. We also need to improve the snapshot on the Unity site."
What is our primary use case?
We use it for the hosted data store in VMware environments. I also work with it as a solution itself.
What is most valuable?
It's easy to use, easy to manage, easy to troubleshoot, and the process support is good.
We can run our environment as we need and run it in the whole flash. Unity is dynamic. We can only save the usable capacity on Unity.
What needs improvement?
We need to improve the controller to work as active-active. We also need to improve the snapshot on the Unity site.
For how long have I used the solution?
I have been using Dell Unity XT for eight years.
What do I think about the scalability of the solution?
It is a scalable solution. One engineer and one technician work on this solution.
How was the initial setup?
The initial setup is straightforward. The deployment takes three to four hours.
What about the implementation team?
The technical support team is fast and responsive.
What other advice do I have?
Overall, I would rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Dell Unity XT
May 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Consultant at TechData BIMA JSC
Simplifies file and block data configuration, management, and protection
Pros and Cons
- "Scheduled components are sourced from Korea based on their quality selection, with the actual purchase taking place in Vietnam. The notable features include cache memories and MOS feeder in Dell Unity. Additionally, the storage dynamics are managed uniformly on a global scale, whether it is a simple or wide-ranging configuration."
- "The support team is well-versed in the AMG solution, having received comprehensive training. They also boast strong partnerships in both VNAM and Korea. The system's user-friendliness is a primary consideration in their choice of solution, emphasizing the importance of service. They place a strong emphasis on service, occasionally requiring approvals. However, with full installations, they have achieved almost uniformity. Their storage approach differs from a consolidated business-based model; instead, it is application-centric. Their investment in solutions is geared towards specific needs, such as the banking or information system, acquiring smaller storage units individually."
What is our primary use case?
We currently provide data solutions to both HP and a banking client. The banking client utilizes our DNS solution. I have introduced our kit for selling the smart technology integrated into our offerings.
What is most valuable?
Scheduled components are sourced from Korea based on their quality selection, with the actual purchase taking place in Vietnam.
The storage dynamics are managed uniformly on a global scale, whether it is a simple or wide-ranging configuration.
What needs improvement?
They place a strong emphasis on service, occasionally requiring approvals. However, with full installations, they have achieved almost uniformity. Their storage approach differs from a consolidated business-based model; instead, it is application-centric. Their investment in solutions is geared towards specific needs, such as the banking or information system, acquiring smaller storage units individually.
For how long have I used the solution?
I have been using this solution for 15 years.
What do I think about the stability of the solution?
The discussion revolves around the Ports program, which has been implemented and operates as a single system based on my direction. Additionally, adherence to government requirements is necessary.
What do I think about the scalability of the solution?
The preference for Unity arises from its investor-driven segmentation, specifically tailored for application data systems, eschewing any consolidation. Despite possessing numerous units, there is doubt whether it is feasible to invest exclusive authority for each application separately, eliminating the need for consolidation.
The consideration of scalability introduces the ability to simply add on hardware, particularly with SaaS and HTTP. However, certain aspects, such as metadata or previous HTTP pages, present challenges that necessitate careful attention.
How are customer service and support?
The initial support for the second job from PA in Vietnam is highly commendable and competes well. Moreover, my NDA has proven to be exceptionally effective.
How would you rate customer service and support?
Positive
How was the initial setup?
We are currently undergoing a conversion involving the installation of hardware and configuration. Initially, the focus was on infrastructure areas, specifically addressing endpoint agents. Subsequently, the emphasis shifted towards application-centric operations. I oversee the configuration and setup, encompassing both hardware and software aspects.
The hardware setup is primarily based on production, involving tasks such as TCDR for the production environment. They initially acquired storage from Zero Ten, utilizing EMC. Over time, they transitioned to HTTP storage, and presently, they are considering a comprehensive replacement of their storage solution. The ongoing shift is towards a more advanced data system, albeit not classified as high-end.
What's my experience with pricing, setup cost, and licensing?
It is an average priced solution.
What other advice do I have?
I would rate it 8 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
IT system infrastructure manager at Anabatic Technologies
Reliable, user-friendly, and has a good interface
Pros and Cons
- "The product has helpful local technical support."
- "Its replication technology could be better."
What is our primary use case?
We primarily use the solution for storage.
What is most valuable?
The interface is very good. It's user-friendly and easy to navigate.
It is easy to set up the product initially.
The product has helpful local technical support.
It is very scalable.
It is stable and reliable.
What needs improvement?
Its replication technology could be better. There is no option to postpone the replication after a failure.
For how long have I used the solution?
I've been using the solution for about three years.
What do I think about the stability of the solution?
It is a stable product, and it is quite reliable. I haven't come across any bugs or glitches. It does not crash or freeze. I'd rate the stability nine out of ten. The downtime is literally zero.
What do I think about the scalability of the solution?
We have found the solution to be scalable. I'd rate the solution nine out of ten in terms of the ability to extend.
We have about four people directly working with the solution. They are system administrators.
How are customer service and support?
I've dealt with technical support in the past. They are helpful. We've worked with a local engineer, and he has been helpful and responsive.
How was the initial setup?
The initial setup only took one day. The initial setup itself was straightforward.
What about the implementation team?
We handled the deployment ourselves with the help of Dell. We did a standard deployment.
What's my experience with pricing, setup cost, and licensing?
I'm not sure of the exact cost of the solution.
What other advice do I have?
I'd recommend the solution to others. I would rate the solution nine out of ten. We've had a good experience with eh solution. The only issue for us has been the replication technology.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network manager at Farabi
Easy to use with a good response time and very reliable
Pros and Cons
- "It is easy to set up the solution."
- "We cannot connect directly with Dell due to sanctions."
What is our primary use case?
We primarily use the solution for storage for our online services.
What is most valuable?
The response time is good. It is suitable.
The product is easy to use. It's not complicated at all.
We do have some sanctions in our country, and this solution is one of the options we have available to us.
It is easy to set up the solution.
What needs improvement?
You need to self-study. We'd like, however, to get professional training. It would be ideal to have some online sources available to us to help us understand its capabilities.
We cannot connect directly with Dell due to sanctions. We'd like to be able to connect to the distributor directly as sometimes we sometimes get the wrong information. It would help with transparency.
For how long have I used the solution?
I've been dealing with the solution for about six months.
What do I think about the stability of the solution?
It has been really stable up to this point. There are no bugs or glitches. It does not crash or freeze.
What do I think about the scalability of the solution?
There are three of us using the solution. We have more than 3,000 customers using the product.
It's scalable. Everyone has been pretty happy with its capabilities.
How are customer service and support?
I've never dealt with technical support in the past.
How was the initial setup?
The product is not complicated to set up. The implementation is simple.
It is quick to deploy. It took us about three weeks.
We gathered the hardware, and we used the servers to connect to the host. It was pretty simple.
What about the implementation team?
We handled the deployment in-house with instructions or by looking at YouTube for direction.
What was our ROI?
We have not witnessed an ROI at this point. That said, we do see that it is worth the money.
What's my experience with pricing, setup cost, and licensing?
I'm not sure of the exact licensing cost of the solution.
What other advice do I have?
We are a broker. We're users. We are medium-sized, not enterprise-sized.
I'd recommend the solution to others. It is easy to use, scalable, and easy to set up.
I would rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Specialist at Pouyan Pardazesh Tehran Co
A solution with great stability and easy-to-use replication tools
Pros and Cons
- "The solution allows for easy, useful replication with good features for VPLEX and VIVO."
- "The solution allows for easy, useful replication with good features for VPLEX and VIVO."
- "The solution should include a free process in the HPE portal that uses serial numbers to verify that hardware is genuine."
- "The solution should allow for connection and replication with other storage models such as HPE, IBM, and Hitachi."
What is our primary use case?
We are resellers and deploy the solution for our clients as a guard for storage on virtual machines, databases, and their VDI.
What is most valuable?
The solution allows for easy, useful replication with good features for VPLEX and VIVO.
What needs improvement?
The solution should include a free process in the HPE portal that uses serial numbers to verify that hardware is genuine. We find Chinese hardware easily but it is difficult to determine if it is genuine which causes problems.
The solution should allow for connection and replication with other storage models such as HPE, IBM, and Hitachi.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution is very stable and I rate it a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable within the storage limitations for each model.
For example, category 380 allows for one device. To scale up, you need to add additional software or hardware like VPLEX.
I rate the scalability a ten out of ten.
How are customer service and support?
Our company handles software issues but uses technical support for hardware replacements.
Due to sanctions in Iran, I am not permitted to contact technical support directly but must submit issue tickets through authorized agents. I am unable to rate technical support because I do not have direct access to them.
How was the initial setup?
The initial setup is very easy.
Depending on the size of the project, we assign two to ten engineers for setup and deployment which can take a total of one to three hours.
We also provide six hours administrative training to our customers via small, on-the-job courses we have created.
What's my experience with pricing, setup cost, and licensing?
Most licenses for the solution are free but upgrades are available when adding additional software or storage.
The solution little or no cost so I rate it a ten out of ten.
What other advice do I have?
Supply of genuine hardware is challenging and there should be more availability in the market. I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
System Advisor at CRIF SpA
It is simple to maintain and has knowledgeable technical support, but it is expensive
Pros and Cons
- "The most valuable aspects of this solution are its stability, performance, and ease of updating."
- "The most valuable aspects of this solution are its stability, performance, and ease of updating."
- "There is no de-duplication. Unity used to be Bionics, which had de-duplication; however, in Dell Unity XT, the de-duplication was deprecated and is no longer available."
- "There is no de-duplication. Unity used to be Bionics, which had de-duplication; however, in Dell Unity XT, the de-duplication was deprecated and is no longer available."
What is our primary use case?
I am an end user.
We use Dell Unity XT as a block and file system.
What is most valuable?
The most valuable aspects of this solution are its stability, performance, and ease of updating. Overall, it provides good performance and stability.
What needs improvement?
There is no de-duplication. Unity used to be Bionics, which had de-duplication; however, in Dell Unity XT, the de-duplication was deprecated and is no longer available.
The de-duplication function is back in the new Dell PowerStore, but it is missing in Dell Unity XT.
For how long have I used the solution?
I have been working with Dell Unity XT for four years.
I have started to use a new product from Dell called PowerStore.
I still use Unity, but I stopped using Bionic because it's unsupported and, as far as I can tell, it will be discontinued in January 2022.
It's nearing the end of support, which is why I purchased a new product known as PowerStore and am in the process of migrating to new storage at PowerStore.
I have time to check and test performance, as well as PowerStore, but I have extensive experience with Unity.
The version depends on whether it is a hardware or software version.
The hardware model is 400, and it is a hybrid store because the storage is shown as SAS and SSD disc.
What do I think about the stability of the solution?
Dell Unity XT is very stable.
I would rate the stability of Dell Unity XT a five out of five.
What do I think about the scalability of the solution?
Dell Unity XT is scalable. It is easy to scale.
Scalability, I've done it a few times with new enclosures, and it's a simple process to connect and extend. It's straightforward.
I would rate the scalability a five out of five.
The product is not specifically designed for users but I believe it is for a few thousand or more clients. It is for our production where production services and applications are deployed and exposed to our clients.
How are customer service and support?
Technical support is good.
In the four years that we have used this solution, it's been good, and I would rate technical support a five out of five.
It is simple to create a ticket, and they have good skills.
I have the highest level of support for our mission-critical operations.
It's very fast with good skills.
I am happy with the technical support.
Which solution did I use previously and why did I switch?
I used two storage units a year ago. The Unity storage is newer, whereas the Bionic storage is older. However, Dell now manufactures new storage as a Dell PowerStore.
I have two products, Dell Unity XT, and Dell PowerStore.
It has three storage units. It was Bionics first, and Unity is now in production. And we have been using PowerStore for two years. I am still interested in using Unity because the end of support for Unity is in 2025.
Bionics' support is about to expire in a few months. I purchased PowerStore. It's storage; everything after that is flash storage. And I migrate from Bionics to PowerStore, but I believe I will continue to use Unity for a few years.
Bionics was the first product we deployed before moving to Dell Unity XT., and then to Dell PowerStore.
How was the initial setup?
We moved from one location to another because the data center was our private cloud.
I am not familiar with the initial setup, because it was deployed when I went to this company.
I maintain this solution myself.
What's my experience with pricing, setup cost, and licensing?
The license is not required, but we must renew the support every year, every two years.
I believe it is overpriced. I don't have a lot of experience with other vendors, but I believe it is expensive.
I would rate the price a three out of five.
PowerStore support is more efficient now that I have experience with it. I won't go back based on the cost of support; PowerStore is the most straightforward.
What other advice do I have?
I would recommend this solution to others, but it depends on the need for de-duplication. If your data is encrypted or hidden, you don't need de-duplication. Dell Unity XT is good, but if the data isn't encrypted or is hidden, I recommend PowerStore. I would not recommend Unity where the data isn't encrypted and is hidden.
I would rate Dell Unity XT a seven out of ten because the de-duplication is missing.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Management Information System Officer at a mining and metals company with 501-1,000 employees
Beneficial data duplication, high availability, and proactive support
Pros and Cons
- "The most valuable feature of Dell Unity XT is data duplication. Additionally, the management interface is simple, and is not a hassle using it. You don't need too much to learn or to be familiarized with it."
- "We have received a full return on investment from using the solution for three to four years."
- "Dell Unity XT could add a unit-to-unit replication. We haven't seen that because we don't have an additional one to test. However, it is not an improvement, but something that we would like to have visibility on how it's done or how it works."
- "The price of Dell Unity XT is reasonable. However, if you are buying a custom solution, it can come at a considerable price."
What is our primary use case?
Dell Unity XT is used for data storage at a data center.
How has it helped my organization?
Dell Unity XT has improved our organization's performance. We have seen reduced management times.
What is most valuable?
The most valuable feature of Dell Unity XT is data duplication. Additionally, the management interface is simple, and is not a hassle using it. You don't need too much to learn or to be familiarized with it.
What needs improvement?
Dell Unity XT could add a unit-to-unit replication. We haven't seen that because we don't have an additional one to test. However, it is not an improvement, but something that we would like to have visibility on how it's done or how it works.
For how long have I used the solution?
I have been using Dell Unity XT for approximately two years.
What do I think about the stability of the solution?
Dell Unity XT is a very stable and reliable solution. We can leave the solution alone for a month without needing to check on how the unit is operating, or if there are problems. We realized the benefit of using the solution in approximately one year of use.
What do I think about the scalability of the solution?
The scalability of Dell Unity XT is good because during the period of one year we noticed we had the need to add more and more systems, and more components to it and we were able to do it with no hassle. We do not plan to increase our usage.
We have approximately 500 endpoints using this solution.
How are customer service and support?
The support from Dell Unity XT is good. They actively monitor the units. They have called us up when they have lost connection to one of the units to then take action. We have not had any issues to have needed to contact the support directly.
I rate the support of Dell Unity XT a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I was previously using HP High-Performance Unit Storages. There was a need to purchase a new unit because we were struggling with the resources, performance, support, and other aspects. The best solution that was on offer that came to us was Dell Unity XT. The company decided to move to it and buy the full flash version to support all the applications that we have on-site.
How was the initial setup?
The initial setup of Dell Unity XT was straightforward because we had Dell representatives involved with our team.
We had to do a migration because we wanted to ensure that there was no downtime during the migration process from the old solution to the Dell Unity XT. To complete everything live without the business noticing that something is going on in the background.
You cannot have two groups of equipment that are deployed at the same time. For example, the host, storage, and switches. We had to ensure that everything is deployed, updated, and then do the connections between the two solutions and start with the migrations.
What about the implementation team?
We use Dell representatives for the implementation of the solution. We ended up doing the configurations ourselves without needing the support. 80 percent of the deployment we did ourselves. We had two people involved in the deployment and the solution has not required any maintenance so far.
We deployed not only the one Dell Unity XT but a bunch of them. It took us approximately one week for everything to be finished. Additionally, we deployed some hosts, switches, and other systems.
What was our ROI?
We have received a return on investment using Dell Unity XT.
We were able to solve the performance issues we were having. Our core communications and infrastructure is dependent on these units. The fact that all of the systems that we have improved significantly in terms of performance. The organization has benefited or is happy with the investment they've done at this point.
We have received a full return on investment from using the solution for three to four years.
What's my experience with pricing, setup cost, and licensing?
The price of Dell Unity XT is reasonable. However, if you are buying a custom solution, it can come at a considerable price.
If you want to scale or add additional components, this is where the price starts to spike or become very complicated and expensive. If you purchase the components separately they can cost a lot.
Which other solutions did I evaluate?
We did not evaluate other solutions before choosing Dell Unity XT.
What other advice do I have?
My advice to others would be for them to purchase the solution urgently if they need a backup solution.
I rate Dell Unity XT a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2026
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