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Owner at a tech services company with 51-200 employees
Reseller
Aug 22, 2023
A storage solution with a good technical support and easy deployment phase, offering high stability
Pros and Cons
  • "It is a stable solution that sells a lot...The deployment phase of the product was very easy."
  • "The only issue is with the product's scalability because it's not as scalable as the other polished tools in the market."

What is most valuable?

The most valuable feature of the solution is that it is a unified storage, and it is useful for mid-range storage. All the SME clients of our company that we have here trying to implement SAP want to use the three-tier architecture for server storage, and they all find that Dell Unity XT is one of the leading products, and our company sells a lot of boxes because of the aforementioned reason.

What needs improvement?

I don't see any weaknesses in the product, nor did any of our company's clients report any issues. The only issue is with the product's scalability because it's not as scalable as the other polished tools in the market.

It would be good if Dell could work a little bit on the scalability front and make sure that they increase the bandwidth at the back end as well as make the product a more capacity-oriented one, and provide one petabyte to make the solution easier to use.

For how long have I used the solution?

I have been using Dell Unity XT for six to seven years. I am a system integrator. My company has a partnership with Dell. I am also a reseller of the solution.

What do I think about the stability of the solution?

It is a stable solution that sells a lot. Though we have sold Dell Unity XT to bigger companies, it is Dell PowerStore that we have sold the most to bigger companies that have around 1,000 to 5,000 users.

Buyer's Guide
Dell Unity XT
February 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,733 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The product's scalability has some issues.

How are customer service and support?

The solution's technical support is very good. We haven't faced any issues with the support team. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Dell Unity XT, we were familiar with IBM and had sold a lot of IBM Storwize V3700 storage boxes.

The storage boxes by IBM are not number one in the market since they were not unified storage but SAN storage. Though IBM launched unified storage, our company does not sell much of IBM. After IBM launched unified storage, they allowed Lenovo to sell off their storage, and our company stopped selling IBM products.

How was the initial setup?

The deployment phase of the product was very easy.

The solution can be deployed in four to five hours.

I need two certified personnel in NetApp and Dell to carry out the deployment process.

What about the implementation team?


What's my experience with pricing, setup cost, and licensing?

Dell Unity XT's prices are very competitive compared to HP MSA2000, an entry-level product and another higher-level storage box. Compared to the prices of the storage boxes offered by HP, Dell's prices are competitive.

All the licenses are included from day one of your purchase of the product, so you don't have to buy licenses separately. There are no additional costs to be paid for the maintenance of the solution.

What other advice do I have?

I suggest to those planning to buy the solution to buy it with a five-year warranty rather than the standard three-year warranty provided by Dell since it will be, price-wise, cheap for them. It is better to negotiate during the current because later on, the prices for the warranty will increase from ten percent to twenty percent, and you will stand to lose if you don't sign up for a five-year warranty offered by Dell.

I rate the overall product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Managing Director at a comms service provider with 11-50 employees
Reseller
Mar 10, 2023
My customers are impressed with the new software-defined storage features
Pros and Cons
  • "I like Unity XT's software-defined storage. It's a new feature that isn't widely used yet, but customers are impressed with it."
  • "Our customers are mostly happy with Unity except for the price. We primarily sell to enterprise companies because small companies cannot afford it."

What is our primary use case?

I use Unity XT to virtualize the customer's environment into scalable architecture. 

What is most valuable?

I like Unity XT's software-defined storage. It's a new feature that isn't widely used yet, but customers are impressed with it. 

What needs improvement?

Our customers are mostly happy with Unity except for the price. We primarily sell to enterprise companies because small companies cannot afford it. 

For how long have I used the solution?

I have used Unity XT for three years. 

What do I think about the stability of the solution?

I rate Unity XT nine out of 10 for stability. Our customers are pleased with it. 

What do I think about the scalability of the solution?

Dell Unity XT has a scalable architecture, but none of our customers scale it up significantly. Our client companies typically have 500 to 2,000 users. 

How are customer service and support?

Dell's support is responsive. 

How was the initial setup?

Setting up Unity XT is straightforward, and you need a week to get the solution up and running and migrate everything to the server. 

What's my experience with pricing, setup cost, and licensing?

We typically sell Unity XT as a package solution containing four nodes. It costs about $150,000 for four nodes. 

Which other solutions did I evaluate?

We have explored solutions from HPE, but we felt Dell has a more comprehensive solution. Some people use VxRail for their VDI solution, but we have not seen anything like that yet.

What other advice do I have?

I rate Dell Unity XT nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Dell Unity XT
February 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,733 professionals have used our research since 2012.
Systems Programmer/Specialist -- Infrastructure Engineer at a university with 10,001+ employees
Real User
May 8, 2022
Hybrid storage solution that has assisted in reducing power consumption and physical footprint
Pros and Cons
  • "The inline deduplication and data reduction capabilities have been the most valuable."
  • "Scalability of this solution could be improved."

What is our primary use case?

This solution is used for primary storage. We have a single installment with many units throughout our on-premises environment. We only have one XT unit and it is used for one of our core environments. It provides critical services such as DHCP and DNS.

How has it helped my organization?

This solution helped us reduce our physical footprint and power consumption. 

What is most valuable?

The inline deduplication and data reduction capabilities have been the most valuable.

For how long have I used the solution?

I have been using this solution for five years. 

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

Scalability of this solution could be improved. 

How are customer service and support?

I would rate support for this solution a six out of ten. A few years ago, I would have rated it an eight or nine out of ten. The biggest challenge is responsiveness and getting to speak to someone who really understands our challenges. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used VNX. We switched solutions to have an updated platform and integrated NAS services.

How was the initial setup?

The initial setup was very straightforward. It is a plug-and-play deployment. It took half an hour to deploy and required two people. It requires routine updates for maintenance. 

What was our ROI?

We have experienced a return on investment using this solution. 

What's my experience with pricing, setup cost, and licensing?

This solution offers great pricing. 

Which other solutions did I evaluate?

We evaluated NetApp before choosing Dell. We are more familiar with Dell's products which is why we decided to use this solution. 

What other advice do I have?

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Muhammed Imran - PeerSpot reviewer
Officer, System Administrator at a healthcare company with 501-1,000 employees
Real User
Apr 10, 2022
Competitive pricing, has good technical support, and is easy to maintain
Pros and Cons
  • "The complete block and file sharing are the most usable features."
  • "They can certainly improve in terms of monitoring."

What is our primary use case?

We are a hospital with many business applications running in-house, as well as File Server Business Apps, which is why we need a three-tier architecture for NAS and storage.

What is most valuable?

The most valuable aspect of this solution is that it's a single block, a complete block that includes both NAS and SAN. This was our ultimate requirement because we do a lot of file sharing.

When compared to other solutions, particularly HP, they lack the complete block.

The complete block and file sharing are the most usable features.

The features we need are already included.

What needs improvement?

They can certainly improve in terms of monitoring. The monitoring could be improved, and more features could be added.

What do I think about the scalability of the solution?

We have 600 to 800 users.

This solution is extensively used; it's a hospital, and we use it 24 hours a day, seven days a week.

How are customer service and support?

I would rate technical support a four out of five. Technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have already found a solution. We have already purchased the solution from Dell EMC. Not the usual traditional HCI, we used the standard traditional one instead of HCI because our environment is more compatible with the previous set.

I've previously used the VNX, this one is superior to the VNX. And, in particular, the NAS file sharing feature. It's easier than before when compared to the other one.

The HP does not have the complete block. They have their own SAN, which is not in a single block. We cannot configure everything from a single, interface.

Multiple blocks are required in the HP one to control and monitor everything.

How was the initial setup?

Because we previously used Dell EMC VNX 5600, the initial setup is very simple.

It is easier for us to move ahead with the same company.

I maintain this solution, it only requires one person.

What about the implementation team?

The initial setup was handled by an integrator, and the rest of the migration was completed by myself.

What's my experience with pricing, setup cost, and licensing?

It's extremely competitive. We checked both HP and Dell and we determined that Dell EMC was a better option.

Licensing fees are paid on a yearly basis.

I don't recall the amount because that part, the financial part, is handled by the finance team. We are not aware of this, we are technical evaluators.

What other advice do I have?

Definitely. This is something I would recommend to others who are interested in using this solution. Many people are unaware that HP does not have the entire block, despite the fact that HP's technical team claims to have it. Specifically, companies looking for NAS and SAN both together should consider Dell EMC over HP, because HP has a separate nest server as a separate server that they are providing you. However, they mention that the NAS is also available there, but it is on a separate server.

I would rate Dell EMC Unity XT an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ITmanager10038 - PeerSpot reviewer
IT Infrastructure & Data Center Operation Engineer at a comms service provider with 1,001-5,000 employees
Real User
Top 10
May 28, 2024
Easy to use and manage, but they need to improve the controller
Pros and Cons
  • "It's easy to use, easy to manage, easy to troubleshoot, and the process support is good."
  • "We need to improve the controller to work as active-active. We also need to improve the snapshot on the Unity site."

What is our primary use case?

We use it for the hosted data store in VMware environments. I also work with it as a solution itself.

What is most valuable?

It's easy to use, easy to manage, easy to troubleshoot, and the process support is good. 

We can run our environment as we need and run it in the whole flash. Unity is dynamic. We can only save the usable capacity on Unity. 

What needs improvement?

We need to improve the controller to work as active-active. We also need to improve the snapshot on the Unity site.

For how long have I used the solution?

I have been using Dell Unity XT for eight years. 

What do I think about the scalability of the solution?

It is a scalable solution. One engineer and one technician work on this solution.

How was the initial setup?

The initial setup is straightforward. The deployment takes three to four hours.

What about the implementation team?

The technical support team is fast and responsive. 

What other advice do I have?

Overall, I would rate the solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Consultant at a retailer with 10,001+ employees
Reseller
Top 20
Dec 27, 2023
Simplifies file and block data configuration, management, and protection
Pros and Cons
  • "Scheduled components are sourced from Korea based on their quality selection, with the actual purchase taking place in Vietnam. The notable features include cache memories and MOS feeder in Dell Unity. Additionally, the storage dynamics are managed uniformly on a global scale, whether it is a simple or wide-ranging configuration."
  • "The support team is well-versed in the AMG solution, having received comprehensive training. They also boast strong partnerships in both VNAM and Korea. The system's user-friendliness is a primary consideration in their choice of solution, emphasizing the importance of service. They place a strong emphasis on service, occasionally requiring approvals. However, with full installations, they have achieved almost uniformity. Their storage approach differs from a consolidated business-based model; instead, it is application-centric. Their investment in solutions is geared towards specific needs, such as the banking or information system, acquiring smaller storage units individually."

What is our primary use case?

We currently provide data solutions to both HP and a banking client. The banking client utilizes our DNS solution. I have introduced our kit for selling the smart technology integrated into our offerings.

What is most valuable?

Scheduled components are sourced from Korea based on their quality selection, with the actual purchase taking place in Vietnam.  

The storage dynamics are managed uniformly on a global scale, whether it is a simple or wide-ranging configuration.

What needs improvement?

They place a strong emphasis on service, occasionally requiring approvals. However, with full installations, they have achieved almost uniformity. Their storage approach differs from a consolidated business-based model; instead, it is application-centric. Their investment in solutions is geared towards specific needs, such as the banking or information system, acquiring smaller storage units individually.

For how long have I used the solution?

I have been using this solution for 15 years. 

What do I think about the stability of the solution?

The discussion revolves around the Ports program, which has been implemented and operates as a single system based on my direction. Additionally, adherence to government requirements is necessary.

What do I think about the scalability of the solution?

The preference for Unity arises from its investor-driven segmentation, specifically tailored for application data systems, eschewing any consolidation. Despite possessing numerous units, there is doubt whether it is feasible to invest exclusive authority for each application separately, eliminating the need for consolidation.

The consideration of scalability introduces the ability to simply add on hardware, particularly with SaaS and HTTP. However, certain aspects, such as metadata or previous HTTP pages, present challenges that necessitate careful attention.

How are customer service and support?

The initial support for the second job from PA in Vietnam is highly commendable and competes well. Moreover, my NDA has proven to be exceptionally effective.

How would you rate customer service and support?

Positive

How was the initial setup?

We are currently undergoing a conversion involving the installation of hardware and configuration. Initially, the focus was on infrastructure areas, specifically addressing endpoint agents. Subsequently, the emphasis shifted towards application-centric operations. I oversee the configuration and setup, encompassing both hardware and software aspects. 

The hardware setup is primarily based on production, involving tasks such as TCDR for the production environment. They initially acquired storage from Zero Ten, utilizing EMC. Over time, they transitioned to HTTP storage, and presently, they are considering a comprehensive replacement of their storage solution. The ongoing shift is towards a more advanced data system, albeit not classified as high-end.

What's my experience with pricing, setup cost, and licensing?

It is an average priced solution.

What other advice do I have?

I would rate it 8 out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Iñigo  Loiarte - PeerSpot reviewer
Director at a financial services firm with 11-50 employees
Real User
Apr 27, 2023
Is scalable but is an expensive solution
Pros and Cons
  • "It is scalable, and we usually recommend Dell Unity XT to small and medium companies."
  • "It's an expensive solution, particularly for medium companies. One device costs about 30,000 euros. The support contract is quite expensive as well. We are currently looking for other lower-cost solutions."

For how long have I used the solution?

I've been working with this solution for about six to seven years. It is deployed on-premises and on the cloud.

What do I think about the scalability of the solution?

It is scalable, and we usually recommend Dell Unity XT to small and medium companies.

How are customer service and support?

I would rate technical support at eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It takes about eight hours to get Dell Unity XT up and running. Fine tuning may take longer.

The installation can be managed by two people and the configuration by one person.

What's my experience with pricing, setup cost, and licensing?

It's an expensive solution, particularly for medium companies. One device costs about 30,000 euros. The support contract is quite expensive as well. We are currently looking for other lower-cost solutions.

What other advice do I have?

Overall, I would rate Dell Unity XT at six out of ten because it's an expensive solution.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Technical Specialist at a tech services company with 10,001+ employees
Reseller
Sep 24, 2022
A solution with great stability and easy-to-use replication tools
Pros and Cons
  • "The solution allows for easy, useful replication with good features for VPLEX and VIVO."
  • "The solution should include a free process in the HPE portal that uses serial numbers to verify that hardware is genuine."

What is our primary use case?

We are resellers and deploy the solution for our clients as a guard for storage on virtual machines, databases, and their VDI. 

What is most valuable?

The solution allows for easy, useful replication with good features for VPLEX and VIVO. 

What needs improvement?

The solution should include a free process in the HPE portal that uses serial numbers to verify that hardware is genuine. We find Chinese hardware easily but it is difficult to determine if it is genuine which causes problems. 

The solution should allow for connection and replication with other storage models such as HPE, IBM, and Hitachi.

For how long have I used the solution?

I have been using the solution for two years. 

What do I think about the stability of the solution?

The solution is very stable and I rate it a ten out of ten. 

What do I think about the scalability of the solution?

The solution is scalable within the storage limitations for each model.

For example, category 380 allows for one device. To scale up, you need to add additional software or hardware like VPLEX.

I rate the scalability a ten out of ten. 

How are customer service and support?

Our company handles software issues but uses technical support for hardware replacements. 

Due to sanctions in Iran, I am not permitted to contact technical support directly but must submit issue tickets through authorized agents. I am unable to rate technical support because I do not have direct access to them. 

How was the initial setup?

The initial setup is very easy. 

Depending on the size of the project, we assign two to ten engineers for setup and deployment which can take a total of one to three hours. 

We also provide six hours administrative training to our customers via small, on-the-job courses we have created. 

What's my experience with pricing, setup cost, and licensing?

Most licenses for the solution are free but upgrades are available when adding additional software or storage. 

The solution little or no cost so I rate it a ten out of ten. 

What other advice do I have?

Supply of genuine hardware is challenging and there should be more availability in the market. I rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
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Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.