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Systems Programmer/Specialist -- Infrastructure Engineer at NC State University
Real User
May 8, 2022
Hybrid storage solution that has assisted in reducing power consumption and physical footprint
Pros and Cons
  • "The inline deduplication and data reduction capabilities have been the most valuable."
  • "This solution helped us reduce our physical footprint and power consumption."
  • "Scalability of this solution could be improved."

What is our primary use case?

This solution is used for primary storage. We have a single installment with many units throughout our on-premises environment. We only have one XT unit and it is used for one of our core environments. It provides critical services such as DHCP and DNS.

How has it helped my organization?

This solution helped us reduce our physical footprint and power consumption. 

What is most valuable?

The inline deduplication and data reduction capabilities have been the most valuable.

For how long have I used the solution?

I have been using this solution for five years. 

Buyer's Guide
Dell Unity XT
June 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

Scalability of this solution could be improved. 

How are customer service and support?

I would rate support for this solution a six out of ten. A few years ago, I would have rated it an eight or nine out of ten. The biggest challenge is responsiveness and getting to speak to someone who really understands our challenges. 

Which solution did I use previously and why did I switch?

We previously used VNX. We switched solutions to have an updated platform and integrated NAS services.

How was the initial setup?

The initial setup was very straightforward. It is a plug-and-play deployment. It took half an hour to deploy and required two people. It requires routine updates for maintenance. 

What was our ROI?

We have experienced a return on investment using this solution. 

What's my experience with pricing, setup cost, and licensing?

This solution offers great pricing. 

Which other solutions did I evaluate?

We evaluated NetApp before choosing Dell. We are more familiar with Dell's products which is why we decided to use this solution. 

What other advice do I have?

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
GM IT Infrastructure at MSSL
Real User
Jan 30, 2022
High performance, simple installation, and proactive support
Pros and Cons
  • "The solution overall has high performance."
  • "We did a thorough evaluation of other solutions and it was clear after the performance evaluation, Dell EMC Unity XT was the best choice."
  • "Having more artificial intelligence tools built into the solution would be a great benefit. This would allow us to see more about the workloads and higher visibility, such as performance degradation."
  • "However, configuring it for the application is quite tedious because it doesn't have any built-in templates for different workloads."

What is our primary use case?

We are using Dell EMC Unity XT for our Oracle EBS on-premise ERP solution for storage. Primarily, for our database needs. We are quite happy with the performance of our SQL Server. 70% of OLTP and 30% reporting is the workload on that particular storage.

What is most valuable?

The solution overall has high performance.

What needs improvement?

Dell EMC Unity XT improvement point should be in the area of enhancements or innovation. It would be a benefit to have some kind of intelligence built into the solution with respect to the workload of their firmware. For example, if Dell EMC Unity XT is running an Oracle load or SQL application, we have to do other functions on it, find self remedies, or find self alerts to allow the administrator of the database to good insight into what exactly is happening in the storage layer. We are using different tools to retrieve partial information from the storage.

Having more artificial intelligence tools built into the solution would be a great benefit. This would allow us to see more about the workloads and higher visibility, such as performance degradation. 

For how long have I used the solution?

I have been using Dell EMC Unity XT for approximately 20 years.

What do I think about the stability of the solution?

The Dell EMC Unity XT 450F is in production in our organization for the last three years, we have not faced any problems. The new version has been quite stable.

We are quite happy with the performance. The workload we are receiving on this storage solution is 70% for OLTP and 30% for reporting.

What do I think about the scalability of the solution?

We have found the solution to be very scalable. We are in the process of receiving more enclosures that to increase the storage capacity.

We have approximately 1,500 users across the country that are using Dell EMC Unity XT and an additional 200 indirect users using it.

How are customer service and support?

The technical support team from Dell EMC Unity XT has a proactive approach. We don't need to worry about what is going wrong we have them to support us. We have not to need to contact them frequently. They contact us in case of any alert that comes.

Which solution did I use previously and why did I switch?

We have not used a solution previously.

How was the initial setup?

The installation of Dell EMC Unity XT is not difficult. You only need to do the rack mounting and plug it into the environment. However, configuring it for the application is quite tedious because it doesn't have any built-in templates for different workloads. Installation is plain and the solution is not a challenge but configuring it for the workload is the challenge.

The time it took for the implementation to have the solution to a level we can use for production was approximately 48 hours.

What about the implementation team?

We had support to do the implementation, we did not do it ourselves. We had a couple of engineers from Dell do the implementation and we managed the solution using our onsite team.

What's my experience with pricing, setup cost, and licensing?

There is not a license required for the use of the solution. We purchased a maintenance contract.

Which other solutions did I evaluate?

We did a thorough evaluation of other solutions and it was clear after the performance evaluation, Dell EMC Unity XT was the best choice. We did a migration of Oracle Storage to different storage. There are other commercial advantages with Dell.

What other advice do I have?

I would highly recommend Dell EMC Unity XT to others. I have experience with several sorts of workloads.

I rate Dell EMC Unity XT a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell Unity XT
June 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
it_user1742361 - PeerSpot reviewer
Storage Engineer at a energy/utilities company with 10,001+ employees
Real User
Jan 3, 2022
Enables us to reduce our physical footprint in the data center by replacing older systems
Pros and Cons
  • "When I have an issue and need technical support, I reach out to them either through chat or by submitting a service request, and the response is good."
  • "We were able to retire all our VNX systems and reduce the footprint in the data center, and the Unity systems can scale up quickly, so we use less space in the data center if we employ more Unity systems than the old VNX systems."
  • "One area of improvement is replication. We are also using Oracle virtual machines, and when you are using systems from other vendors, the process of replicating from Unity through OLVM is more laborious than when we were using VPLEX."

What is our primary use case?

We use Unity solutions for our data center operations as a primary storage environment.

How has it helped my organization?

We were able to retire all our VNX systems and reduce the footprint in the data center. The Unity systems can scale up quickly, so we use less space in the data center if we employ more Unity systems than the old VNX systems.

What is most valuable?

Unity is scalable and you can configure it quickly. 

What needs improvement?

One area of improvement is replication. We are also using Oracle virtual machines, and when you are using systems from other vendors, the process of replicating from Unity through OLVM is more laborious than when we were using VPLEX. It takes a little more work when we are incorporating a third-party environment. 

For how long have I used the solution?

I've been at my current job for almost five years, and we have been using Unity that whole time.

What do I think about the stability of the solution?

I believe Unity is stable. However, we haven't used it for long, so I can't really know how stable it is until we have enough time to work with it.

What do I think about the scalability of the solution?

Scalability is one of Unity's biggest advantages. It looks like we're going to need to do a lot of expansion because any capacity we purchase gets consumed pretty fast. We'll have to increase our footprint on Unity.

How are customer service and support?

I rate Dell EMC support 10 out of 10. They respond rapidly and do a good job. When I have an issue and need technical support, I reach out to them either through chat or by submitting a service request, and the response is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company was using EMC Symmetrix. They moved from Symmetrix to Dell EMC VNX and then Unity. They have not done any other evaluations of other vendors aside from EMC.

How was the initial setup?

Implementing Unity was straightforward. We were able to move through the process of setting up the systems based on the procedure the vendor provided without any problems. Once we got started, I think it was just a couple of days. 

What about the implementation team?

The company purchased a support contract, so we worked with Dell EMC to deploy the system.

What was our ROI?

We just deployed these new Unity systems a couple of months ago, so we haven't had an opportunity to assess the cost savings yet. As we continue moving ahead, we'll be able to do that. The company is scaling up Unity, so if they are willing to scale up quickly, they like the product, and there is something advantageous to the systems. Whether in terms of money or performance, they seem to be getting some value from the systems.

What other advice do I have?

I'll rate Dell EMC Unity nine out of 10. It's a great, scalable product that performs well. Out of many options, it would be my first choice.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
ITmanager10038 - PeerSpot reviewer
IT Infrastructure & Data Center Operation Engineer at Ministry of Communications and Information Technology (MCIT), Egypt
Real User
May 28, 2024
Easy to use and manage, but they need to improve the controller
Pros and Cons
  • "It's easy to use, easy to manage, easy to troubleshoot, and the process support is good."
  • "We need to improve the controller to work as active-active. We also need to improve the snapshot on the Unity site."

What is our primary use case?

We use it for the hosted data store in VMware environments. I also work with it as a solution itself.

What is most valuable?

It's easy to use, easy to manage, easy to troubleshoot, and the process support is good. 

We can run our environment as we need and run it in the whole flash. Unity is dynamic. We can only save the usable capacity on Unity. 

What needs improvement?

We need to improve the controller to work as active-active. We also need to improve the snapshot on the Unity site.

For how long have I used the solution?

I have been using Dell Unity XT for eight years. 

What do I think about the scalability of the solution?

It is a scalable solution. One engineer and one technician work on this solution.

How was the initial setup?

The initial setup is straightforward. The deployment takes three to four hours.

What about the implementation team?

The technical support team is fast and responsive. 

What other advice do I have?

Overall, I would rate the solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Iñigo  Loiarte - PeerSpot reviewer
Director at ComyMedia
Real User
Apr 27, 2023
Is scalable but is an expensive solution
Pros and Cons
  • "It is scalable, and we usually recommend Dell Unity XT to small and medium companies."
  • "It's an expensive solution, particularly for medium companies. One device costs about 30,000 euros. The support contract is quite expensive as well. We are currently looking for other lower-cost solutions."

For how long have I used the solution?

I've been working with this solution for about six to seven years. It is deployed on-premises and on the cloud.

What do I think about the scalability of the solution?

It is scalable, and we usually recommend Dell Unity XT to small and medium companies.

How are customer service and support?

I would rate technical support at eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It takes about eight hours to get Dell Unity XT up and running. Fine tuning may take longer.

The installation can be managed by two people and the configuration by one person.

What's my experience with pricing, setup cost, and licensing?

It's an expensive solution, particularly for medium companies. One device costs about 30,000 euros. The support contract is quite expensive as well. We are currently looking for other lower-cost solutions.

What other advice do I have?

Overall, I would rate Dell Unity XT at six out of ten because it's an expensive solution.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Managing Director at Infowhiz
Reseller
Mar 10, 2023
My customers are impressed with the new software-defined storage features
Pros and Cons
  • "I like Unity XT's software-defined storage. It's a new feature that isn't widely used yet, but customers are impressed with it."
  • "Our customers are mostly happy with Unity except for the price. We primarily sell to enterprise companies because small companies cannot afford it."

What is our primary use case?

I use Unity XT to virtualize the customer's environment into scalable architecture. 

What is most valuable?

I like Unity XT's software-defined storage. It's a new feature that isn't widely used yet, but customers are impressed with it. 

What needs improvement?

Our customers are mostly happy with Unity except for the price. We primarily sell to enterprise companies because small companies cannot afford it. 

For how long have I used the solution?

I have used Unity XT for three years. 

What do I think about the stability of the solution?

I rate Unity XT nine out of 10 for stability. Our customers are pleased with it. 

What do I think about the scalability of the solution?

Dell Unity XT has a scalable architecture, but none of our customers scale it up significantly. Our client companies typically have 500 to 2,000 users. 

How are customer service and support?

Dell's support is responsive. 

How was the initial setup?

Setting up Unity XT is straightforward, and you need a week to get the solution up and running and migrate everything to the server. 

What's my experience with pricing, setup cost, and licensing?

We typically sell Unity XT as a package solution containing four nodes. It costs about $150,000 for four nodes. 

Which other solutions did I evaluate?

We have explored solutions from HPE, but we felt Dell has a more comprehensive solution. Some people use VxRail for their VDI solution, but we have not seen anything like that yet.

What other advice do I have?

I rate Dell Unity XT nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1663719 - PeerSpot reviewer
System Administrator at a mining and metals company with 1,001-5,000 employees
Real User
Top 10
Jan 18, 2023
Impressive inline data reduction, but the UI could be more user-friendly
Pros and Cons
  • "Inline data reduction is pretty impressive."
  • "The user interface could be improved. The Dell Compellent user interface is fantastic, but the Unity user interface is, in comparison, pretty lousy. It's functional, and I can do what I need, but the Dell Compellent user interface is so much more intuitive and user-friendly."

What is our primary use case?

It's used for general storage or backup storage throughout the environment.

What is most valuable?

Inline data reduction is pretty impressive.

What needs improvement?

The user interface could be improved. The Dell Compellent user interface is fantastic, but the Unity user interface is, in comparison, pretty lousy. It's functional, and I can do what I need, but the Dell Compellent user interface is so much more intuitive and user-friendly.

I wish that the product had some more flexibility. It seems it's purposely designed to not have a lot of flexibility, and as a customer, I don't appreciate it.

For how long have I used the solution?

I have been using this solution for three years or so.

What do I think about the stability of the solution?

I've had some unexpected quirkiness, but for the most part, it's pretty good. Its stability is an eight out of ten.

What do I think about the scalability of the solution?

As long as you're buying the right product, it's probably an eight out of ten in terms of scalability. What you don't want to do is get locked into something you don't want. If you want a hybrid, such as a spinning disk in a solid state, you have to know that upfront. That's because some of the models restrict to only SSD. Later on or down the road, if you want the spinning disk for cold storage, it doesn't happen. You can't convert it. You have to get a different array or something else.

How are customer service and support?

Their technical support can be very good. It depends on who you get, but that's how it's with any support organization. The individual makes a difference, but generally, their support has been pretty good. The only thing that I don't like is that you sometimes have to wait to get to a support engineer, but they've gotten better at that.

How was the initial setup?

I would rate it a seven out of ten in terms of the ease of the setup.

What other advice do I have?

Overall, I would rate it a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Eslam El-Sayaad - PeerSpot reviewer
Senior Solution Architect at BARQ Systems
Real User
Jan 14, 2023
A main storage solution that works as a SAN and net storage
Pros and Cons
  • "It is great because it can work as a SAN and net storage."
  • "It is expensive, and the pricing could be better."

What is our primary use case?

We propose this solution when customers need to expand their workload or storage.

What is most valuable?

It is great because it can work as a SAN and net storage.

What needs improvement?

It is expensive, and the pricing could be better.

For how long have I used the solution?

We have been using this solution for three years, and most companies in Egypt partner with Dell EMC. It is the main storage solution that we sell to customers. It is deployed on-premises.

What do I think about the stability of the solution?

I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the scalability a nine out of ten, and we have more than 80 customers in Egypt.

What was our ROI?

There is a good ROI if the customer has critical applications and file storage.

What's my experience with pricing, setup cost, and licensing?

The licensing is included in the appliance, and I rate the licensing costs an eight out of ten.

What other advice do I have?

I rate this solution an eight out of ten and recommend it to others.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Abdul Rehman Abid - PeerSpot reviewer
Manager Enterprise Solutions at Megaplus
Reseller
Top 20
Jan 10, 2023
Supports both protocols, highly stable, and straightforward setup
Pros and Cons
  • "The most valuable feature of Dell Unity XT is its support of protocols for both block, and file levels. It has the features a store solution should have."
  • "I rate the scalability of Dell Unity XT a nine out of ten."

What is our primary use case?

Dell Unity XT is used for almost all types of mid-range requirements, such as databases, virtualization, file services, and other applications, for example, exchange servers.

How has it helped my organization?

Dell Unity XT has unified storage which provides both blocks, and file protocols, which helps to get rid of separate storage for each purpose.

What is most valuable?

The most valuable feature of Dell Unity XT is its support of protocols for both block, and file levels. It has the features a store solution should have.

For how long have I used the solution?

I have been using Dell Unity XT for approximately five years.

What do I think about the stability of the solution?

The stability of Dell Unity XT is great. We have not received any complaints about errors or failures in deployments.

What do I think about the scalability of the solution?

We have more than 10 customers using Dell Unity XT. We are focusing on Dell PowerStore more because it is a newer product. We would like to convert our customers from Dell Unity XT to Dell PowerStore.

The scalability of Dell Unity XT is very good.

I rate the scalability of Dell Unity XT a nine out of ten.

How are customer service and support?

I rate technical support from Dell Unity XT a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

Dell Unity XT is straightforward to set up.

What about the implementation team?

One person can handle the configuration and deployment, but a helper is needed for rack mounting and cabling.

What was our ROI?

The features of Dell Unity XT allow support of both block-level and file-level protocols and provides a good return on investment because customers don't need to purchase separate storage systems for each protocol.

What's my experience with pricing, setup cost, and licensing?

The pricing of Dell Unity XT is good.

I rate the price of Dell Unity XT a nine out of ten.

What other advice do I have?

If a customer is considering implementing Dell Unity XT, I would advise them to also purchase the implementation from professionals to receive the best results.

I rate Dell Unity XT an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Pawel Augustyn - PeerSpot reviewer
System Advisor at a tech services company with 5,001-10,000 employees
Real User
Top 5Leaderboard
Sep 22, 2022
It is simple to maintain and has knowledgeable technical support, but it is expensive
Pros and Cons
  • "The most valuable aspects of this solution are its stability, performance, and ease of updating."
  • "There is no de-duplication. Unity used to be Bionics, which had de-duplication; however, in Dell Unity XT, the de-duplication was deprecated and is no longer available."

What is our primary use case?

I am an end user.

We use Dell Unity XT as a block and file system.

What is most valuable?

The most valuable aspects of this solution are its stability, performance, and ease of updating. Overall, it provides good performance and stability.

What needs improvement?

There is no de-duplication. Unity used to be Bionics, which had de-duplication; however, in Dell Unity XT, the de-duplication was deprecated and is no longer available. 

The de-duplication function is back in the new Dell PowerStore, but it is missing in Dell Unity XT.

For how long have I used the solution?

I have been working with Dell Unity XT for four years.

I have started to use a new product from Dell called PowerStore.

I still use Unity, but I stopped using Bionic because it's unsupported and, as far as I can tell, it will be discontinued in January 2022. 

It's nearing the end of support, which is why I purchased a new product known as PowerStore and am in the process of migrating to new storage at PowerStore.

I have time to check and test performance, as well as PowerStore, but I have extensive experience with Unity.

The version depends on whether it is a hardware or software version.

The hardware model is 400, and it is a hybrid store because the storage is shown as SAS and SSD disc.

What do I think about the stability of the solution?

Dell Unity XT is very stable.

I would rate the stability of Dell Unity XT a five out of five.

What do I think about the scalability of the solution?

Dell Unity XT is scalable. It is easy to scale.

Scalability, I've done it a few times with new enclosures, and it's a simple process to connect and extend. It's straightforward.

I would rate the scalability a five out of five.

The product is not specifically designed for users but I believe it is for a few thousand or more clients. It is for our production where production services and applications are deployed and exposed to our clients.

How are customer service and support?

Technical support is good.

In the four years that we have used this solution, it's been good, and I would rate technical support a five out of five.

It is simple to create a ticket, and they have good skills. 

I have the highest level of support for our mission-critical operations. 

It's very fast with good skills.

I am happy with the technical support.

Which solution did I use previously and why did I switch?

I used two storage units a year ago. The Unity storage is newer, whereas the Bionic storage is older. However, Dell now manufactures new storage as a Dell PowerStore.

I have two products, Dell Unity XT, and Dell PowerStore.

It has three storage units. It was Bionics first, and Unity is now in production. And we have been using PowerStore for two years. I am still interested in using Unity because the end of support for Unity is in 2025.

Bionics' support is about to expire in a few months. I purchased PowerStore. It's storage; everything after that is flash storage. And I migrate from Bionics to PowerStore, but I believe I will continue to use Unity for a few years.

Bionics was the first product we deployed before moving to Dell Unity XT., and then to Dell PowerStore.

How was the initial setup?

We moved from one location to another because the data center was our private cloud.

I am not familiar with the initial setup, because it was deployed when I went to this company.

I maintain this solution myself.

What's my experience with pricing, setup cost, and licensing?

The license is not required, but we must renew the support every year, every two years.

I believe it is overpriced. I don't have a lot of experience with other vendors, but I believe it is expensive.

I would rate the price a three out of five.

PowerStore support is more efficient now that I have experience with it. I won't go back based on the cost of support; PowerStore is the most straightforward.

What other advice do I have?

I would recommend this solution to others, but it depends on the need for de-duplication. If your data is encrypted or hidden, you don't need de-duplication. Dell Unity XT is good, but if the data isn't encrypted or is hidden, I recommend PowerStore. I would not recommend Unity where the data isn't encrypted and is hidden.

I would rate Dell Unity XT a seven out of ten because the de-duplication is missing.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
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Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.