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Systems Programmer/Specialist -- Infrastructure Engineer at NC State University
Real User
May 8, 2022
Hybrid storage solution that has assisted in reducing power consumption and physical footprint
Pros and Cons
  • "The inline deduplication and data reduction capabilities have been the most valuable."
  • "Scalability of this solution could be improved."

What is our primary use case?

This solution is used for primary storage. We have a single installment with many units throughout our on-premises environment. We only have one XT unit and it is used for one of our core environments. It provides critical services such as DHCP and DNS.

How has it helped my organization?

This solution helped us reduce our physical footprint and power consumption. 

What is most valuable?

The inline deduplication and data reduction capabilities have been the most valuable.

For how long have I used the solution?

I have been using this solution for five years. 

Buyer's Guide
Dell Unity XT
March 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

Scalability of this solution could be improved. 

How are customer service and support?

I would rate support for this solution a six out of ten. A few years ago, I would have rated it an eight or nine out of ten. The biggest challenge is responsiveness and getting to speak to someone who really understands our challenges. 

Which solution did I use previously and why did I switch?

We previously used VNX. We switched solutions to have an updated platform and integrated NAS services.

How was the initial setup?

The initial setup was very straightforward. It is a plug-and-play deployment. It took half an hour to deploy and required two people. It requires routine updates for maintenance. 

What was our ROI?

We have experienced a return on investment using this solution. 

What's my experience with pricing, setup cost, and licensing?

This solution offers great pricing. 

Which other solutions did I evaluate?

We evaluated NetApp before choosing Dell. We are more familiar with Dell's products which is why we decided to use this solution. 

What other advice do I have?

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Muhammed Imran - PeerSpot reviewer
Officer, System Administrator at SKGH
Real User
Apr 10, 2022
Competitive pricing, has good technical support, and is easy to maintain
Pros and Cons
  • "The complete block and file sharing are the most usable features."
  • "They can certainly improve in terms of monitoring."

What is our primary use case?

We are a hospital with many business applications running in-house, as well as File Server Business Apps, which is why we need a three-tier architecture for NAS and storage.

What is most valuable?

The most valuable aspect of this solution is that it's a single block, a complete block that includes both NAS and SAN. This was our ultimate requirement because we do a lot of file sharing.

When compared to other solutions, particularly HP, they lack the complete block.

The complete block and file sharing are the most usable features.

The features we need are already included.

What needs improvement?

They can certainly improve in terms of monitoring. The monitoring could be improved, and more features could be added.

What do I think about the scalability of the solution?

We have 600 to 800 users.

This solution is extensively used; it's a hospital, and we use it 24 hours a day, seven days a week.

How are customer service and support?

I would rate technical support a four out of five. Technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have already found a solution. We have already purchased the solution from Dell EMC. Not the usual traditional HCI, we used the standard traditional one instead of HCI because our environment is more compatible with the previous set.

I've previously used the VNX, this one is superior to the VNX. And, in particular, the NAS file sharing feature. It's easier than before when compared to the other one.

The HP does not have the complete block. They have their own SAN, which is not in a single block. We cannot configure everything from a single, interface.

Multiple blocks are required in the HP one to control and monitor everything.

How was the initial setup?

Because we previously used Dell EMC VNX 5600, the initial setup is very simple.

It is easier for us to move ahead with the same company.

I maintain this solution, it only requires one person.

What about the implementation team?

The initial setup was handled by an integrator, and the rest of the migration was completed by myself.

What's my experience with pricing, setup cost, and licensing?

It's extremely competitive. We checked both HP and Dell and we determined that Dell EMC was a better option.

Licensing fees are paid on a yearly basis.

I don't recall the amount because that part, the financial part, is handled by the finance team. We are not aware of this, we are technical evaluators.

What other advice do I have?

Definitely. This is something I would recommend to others who are interested in using this solution. Many people are unaware that HP does not have the entire block, despite the fact that HP's technical team claims to have it. Specifically, companies looking for NAS and SAN both together should consider Dell EMC over HP, because HP has a separate nest server as a separate server that they are providing you. However, they mention that the NAS is also available there, but it is on a separate server.

I would rate Dell EMC Unity XT an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell Unity XT
March 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
ITmanager10038 - PeerSpot reviewer
IT Infrastructure & Data Center Operation Engineer at Ministry of Communications and Information Technology (MCIT), Egypt
Real User
Top 10
May 28, 2024
Easy to use and manage, but they need to improve the controller
Pros and Cons
  • "It's easy to use, easy to manage, easy to troubleshoot, and the process support is good."
  • "We need to improve the controller to work as active-active. We also need to improve the snapshot on the Unity site."

What is our primary use case?

We use it for the hosted data store in VMware environments. I also work with it as a solution itself.

What is most valuable?

It's easy to use, easy to manage, easy to troubleshoot, and the process support is good. 

We can run our environment as we need and run it in the whole flash. Unity is dynamic. We can only save the usable capacity on Unity. 

What needs improvement?

We need to improve the controller to work as active-active. We also need to improve the snapshot on the Unity site.

For how long have I used the solution?

I have been using Dell Unity XT for eight years. 

What do I think about the scalability of the solution?

It is a scalable solution. One engineer and one technician work on this solution.

How was the initial setup?

The initial setup is straightforward. The deployment takes three to four hours.

What about the implementation team?

The technical support team is fast and responsive. 

What other advice do I have?

Overall, I would rate the solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Consultant at TechData BIMA JSC
Reseller
Top 20
Dec 27, 2023
Simplifies file and block data configuration, management, and protection
Pros and Cons
  • "Scheduled components are sourced from Korea based on their quality selection, with the actual purchase taking place in Vietnam. The notable features include cache memories and MOS feeder in Dell Unity. Additionally, the storage dynamics are managed uniformly on a global scale, whether it is a simple or wide-ranging configuration."
  • "The support team is well-versed in the AMG solution, having received comprehensive training. They also boast strong partnerships in both VNAM and Korea. The system's user-friendliness is a primary consideration in their choice of solution, emphasizing the importance of service. They place a strong emphasis on service, occasionally requiring approvals. However, with full installations, they have achieved almost uniformity. Their storage approach differs from a consolidated business-based model; instead, it is application-centric. Their investment in solutions is geared towards specific needs, such as the banking or information system, acquiring smaller storage units individually."

What is our primary use case?

We currently provide data solutions to both HP and a banking client. The banking client utilizes our DNS solution. I have introduced our kit for selling the smart technology integrated into our offerings.

What is most valuable?

Scheduled components are sourced from Korea based on their quality selection, with the actual purchase taking place in Vietnam.  

The storage dynamics are managed uniformly on a global scale, whether it is a simple or wide-ranging configuration.

What needs improvement?

They place a strong emphasis on service, occasionally requiring approvals. However, with full installations, they have achieved almost uniformity. Their storage approach differs from a consolidated business-based model; instead, it is application-centric. Their investment in solutions is geared towards specific needs, such as the banking or information system, acquiring smaller storage units individually.

For how long have I used the solution?

I have been using this solution for 15 years. 

What do I think about the stability of the solution?

The discussion revolves around the Ports program, which has been implemented and operates as a single system based on my direction. Additionally, adherence to government requirements is necessary.

What do I think about the scalability of the solution?

The preference for Unity arises from its investor-driven segmentation, specifically tailored for application data systems, eschewing any consolidation. Despite possessing numerous units, there is doubt whether it is feasible to invest exclusive authority for each application separately, eliminating the need for consolidation.

The consideration of scalability introduces the ability to simply add on hardware, particularly with SaaS and HTTP. However, certain aspects, such as metadata or previous HTTP pages, present challenges that necessitate careful attention.

How are customer service and support?

The initial support for the second job from PA in Vietnam is highly commendable and competes well. Moreover, my NDA has proven to be exceptionally effective.

How would you rate customer service and support?

Positive

How was the initial setup?

We are currently undergoing a conversion involving the installation of hardware and configuration. Initially, the focus was on infrastructure areas, specifically addressing endpoint agents. Subsequently, the emphasis shifted towards application-centric operations. I oversee the configuration and setup, encompassing both hardware and software aspects. 

The hardware setup is primarily based on production, involving tasks such as TCDR for the production environment. They initially acquired storage from Zero Ten, utilizing EMC. Over time, they transitioned to HTTP storage, and presently, they are considering a comprehensive replacement of their storage solution. The ongoing shift is towards a more advanced data system, albeit not classified as high-end.

What's my experience with pricing, setup cost, and licensing?

It is an average priced solution.

What other advice do I have?

I would rate it 8 out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Iñigo  Loiarte - PeerSpot reviewer
Director at ComyMedia
Real User
Apr 27, 2023
Is scalable but is an expensive solution
Pros and Cons
  • "It is scalable, and we usually recommend Dell Unity XT to small and medium companies."
  • "It's an expensive solution, particularly for medium companies. One device costs about 30,000 euros. The support contract is quite expensive as well. We are currently looking for other lower-cost solutions."

For how long have I used the solution?

I've been working with this solution for about six to seven years. It is deployed on-premises and on the cloud.

What do I think about the scalability of the solution?

It is scalable, and we usually recommend Dell Unity XT to small and medium companies.

How are customer service and support?

I would rate technical support at eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It takes about eight hours to get Dell Unity XT up and running. Fine tuning may take longer.

The installation can be managed by two people and the configuration by one person.

What's my experience with pricing, setup cost, and licensing?

It's an expensive solution, particularly for medium companies. One device costs about 30,000 euros. The support contract is quite expensive as well. We are currently looking for other lower-cost solutions.

What other advice do I have?

Overall, I would rate Dell Unity XT at six out of ten because it's an expensive solution.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Network manager at Farabi
Real User
Feb 23, 2023
Easy to use with a good response time and very reliable
Pros and Cons
  • "It is easy to set up the solution."
  • "We cannot connect directly with Dell due to sanctions."

What is our primary use case?

We primarily use the solution for storage for our online services.

What is most valuable?

The response time is good. It is suitable. 

The product is easy to use. It's not complicated at all.

We do have some sanctions in our country, and this solution is one of the options we have available to us. 

It is easy to set up the solution. 

What needs improvement?

You need to self-study. We'd like, however, to get professional training. It would be ideal to have some online sources available to us to help us understand its capabilities.

We cannot connect directly with Dell due to sanctions. We'd like to be able to connect to the distributor directly as sometimes we sometimes get the wrong information. It would help with transparency.

For how long have I used the solution?

I've been dealing with the solution for about six months. 

What do I think about the stability of the solution?

It has been really stable up to this point. There are no bugs or glitches. It does not crash or freeze. 

What do I think about the scalability of the solution?

There are three of us using the solution. We have more than 3,000 customers using the product. 

It's scalable. Everyone has been pretty happy with its capabilities. 

How are customer service and support?

I've never dealt with technical support in the past. 

How was the initial setup?

The product is not complicated to set up. The implementation is simple. 

It is quick to deploy. It took us about three weeks. 

We gathered the hardware, and we used the servers to connect to the host. It was pretty simple. 

What about the implementation team?

We handled the deployment in-house with instructions or by looking at YouTube for direction. 

What was our ROI?

We have not witnessed an ROI at this point. That said, we do see that it is worth the money.

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact licensing cost of the solution. 

What other advice do I have?

We are a broker. We're users. We are medium-sized, not enterprise-sized. 

I'd recommend the solution to others. It is easy to use, scalable, and easy to set up.

I would rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Specialist at Pouyan Pardazesh Tehran Co
Reseller
Sep 24, 2022
A solution with great stability and easy-to-use replication tools
Pros and Cons
  • "The solution allows for easy, useful replication with good features for VPLEX and VIVO."
  • "The solution should include a free process in the HPE portal that uses serial numbers to verify that hardware is genuine."

What is our primary use case?

We are resellers and deploy the solution for our clients as a guard for storage on virtual machines, databases, and their VDI. 

What is most valuable?

The solution allows for easy, useful replication with good features for VPLEX and VIVO. 

What needs improvement?

The solution should include a free process in the HPE portal that uses serial numbers to verify that hardware is genuine. We find Chinese hardware easily but it is difficult to determine if it is genuine which causes problems. 

The solution should allow for connection and replication with other storage models such as HPE, IBM, and Hitachi.

For how long have I used the solution?

I have been using the solution for two years. 

What do I think about the stability of the solution?

The solution is very stable and I rate it a ten out of ten. 

What do I think about the scalability of the solution?

The solution is scalable within the storage limitations for each model.

For example, category 380 allows for one device. To scale up, you need to add additional software or hardware like VPLEX.

I rate the scalability a ten out of ten. 

How are customer service and support?

Our company handles software issues but uses technical support for hardware replacements. 

Due to sanctions in Iran, I am not permitted to contact technical support directly but must submit issue tickets through authorized agents. I am unable to rate technical support because I do not have direct access to them. 

How was the initial setup?

The initial setup is very easy. 

Depending on the size of the project, we assign two to ten engineers for setup and deployment which can take a total of one to three hours. 

We also provide six hours administrative training to our customers via small, on-the-job courses we have created. 

What's my experience with pricing, setup cost, and licensing?

Most licenses for the solution are free but upgrades are available when adding additional software or storage. 

The solution little or no cost so I rate it a ten out of ten. 

What other advice do I have?

Supply of genuine hardware is challenging and there should be more availability in the market. I rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Pawel Augustyn - PeerSpot reviewer
System Advisor at CRIF SpA
Real User
Top 5Leaderboard
Sep 22, 2022
It is simple to maintain and has knowledgeable technical support, but it is expensive
Pros and Cons
  • "The most valuable aspects of this solution are its stability, performance, and ease of updating."
  • "There is no de-duplication. Unity used to be Bionics, which had de-duplication; however, in Dell Unity XT, the de-duplication was deprecated and is no longer available."

What is our primary use case?

I am an end user.

We use Dell Unity XT as a block and file system.

What is most valuable?

The most valuable aspects of this solution are its stability, performance, and ease of updating. Overall, it provides good performance and stability.

What needs improvement?

There is no de-duplication. Unity used to be Bionics, which had de-duplication; however, in Dell Unity XT, the de-duplication was deprecated and is no longer available. 

The de-duplication function is back in the new Dell PowerStore, but it is missing in Dell Unity XT.

For how long have I used the solution?

I have been working with Dell Unity XT for four years.

I have started to use a new product from Dell called PowerStore.

I still use Unity, but I stopped using Bionic because it's unsupported and, as far as I can tell, it will be discontinued in January 2022. 

It's nearing the end of support, which is why I purchased a new product known as PowerStore and am in the process of migrating to new storage at PowerStore.

I have time to check and test performance, as well as PowerStore, but I have extensive experience with Unity.

The version depends on whether it is a hardware or software version.

The hardware model is 400, and it is a hybrid store because the storage is shown as SAS and SSD disc.

What do I think about the stability of the solution?

Dell Unity XT is very stable.

I would rate the stability of Dell Unity XT a five out of five.

What do I think about the scalability of the solution?

Dell Unity XT is scalable. It is easy to scale.

Scalability, I've done it a few times with new enclosures, and it's a simple process to connect and extend. It's straightforward.

I would rate the scalability a five out of five.

The product is not specifically designed for users but I believe it is for a few thousand or more clients. It is for our production where production services and applications are deployed and exposed to our clients.

How are customer service and support?

Technical support is good.

In the four years that we have used this solution, it's been good, and I would rate technical support a five out of five.

It is simple to create a ticket, and they have good skills. 

I have the highest level of support for our mission-critical operations. 

It's very fast with good skills.

I am happy with the technical support.

Which solution did I use previously and why did I switch?

I used two storage units a year ago. The Unity storage is newer, whereas the Bionic storage is older. However, Dell now manufactures new storage as a Dell PowerStore.

I have two products, Dell Unity XT, and Dell PowerStore.

It has three storage units. It was Bionics first, and Unity is now in production. And we have been using PowerStore for two years. I am still interested in using Unity because the end of support for Unity is in 2025.

Bionics' support is about to expire in a few months. I purchased PowerStore. It's storage; everything after that is flash storage. And I migrate from Bionics to PowerStore, but I believe I will continue to use Unity for a few years.

Bionics was the first product we deployed before moving to Dell Unity XT., and then to Dell PowerStore.

How was the initial setup?

We moved from one location to another because the data center was our private cloud.

I am not familiar with the initial setup, because it was deployed when I went to this company.

I maintain this solution myself.

What's my experience with pricing, setup cost, and licensing?

The license is not required, but we must renew the support every year, every two years.

I believe it is overpriced. I don't have a lot of experience with other vendors, but I believe it is expensive.

I would rate the price a three out of five.

PowerStore support is more efficient now that I have experience with it. I won't go back based on the cost of support; PowerStore is the most straightforward.

What other advice do I have?

I would recommend this solution to others, but it depends on the need for de-duplication. If your data is encrypted or hidden, you don't need de-duplication. Dell Unity XT is good, but if the data isn't encrypted or is hidden, I recommend PowerStore. I would not recommend Unity where the data isn't encrypted and is hidden.

I would rate Dell Unity XT a seven out of ten because the de-duplication is missing.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
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All-Flash Storage
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.