We are customers of Dell and I'm head of the team.
Head of Team at a educational organization with 501-1,000 employees
Easy to integrate and you can add volume that's automatically registered in VMware
Pros and Cons
- "You can add volume and it's automatically registered in VMware."
- "Licensing costs could be reduced."
What is our primary use case?
What is most valuable?
I like that you can add volume and it is automatically registered in VMware. It's easy to integrate XT with other solutions.
What needs improvement?
It's not a feature, but I'd like to see licensing costs reduced.
For how long have I used the solution?
I've been using this solution for a year.
Buyer's Guide
Dell Unity XT
January 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I haven't tried scaling it because my work is a fixed requirement but it seems to be scalable.
Which solution did I use previously and why did I switch?
I previously worked with Sequel Logic and a little with NetApp. We switched because it was a natural upgrade. I don't think either of those solutions is better than XT. I like it a lot although I think Unity does a pretty decent job as well.
How was the initial setup?
The initial setup was straightforward and I think it took a couple of days.
What's my experience with pricing, setup cost, and licensing?
I think everything is overpriced in the storage area so it's difficult to know what reasonable means for these products.
What other advice do I have?
I rate this solution nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Architect at a tech services company with 11-50 employees
This hybrid system is very scalable and you can both block and file storage
Pros and Cons
- "The most valuable feature is that the solution is a hybrid system, so you can do both block and file storage."
- "The solution can use improvement with the patch cluster like the Synchron and Active replication."
What is our primary use case?
The primary use of the solution is 80% block storage and 20% file storage.
What is most valuable?
The most valuable feature is that the solution is a hybrid system, so you can do both block and file storage.
What needs improvement?
The solution can use improvement with the patch cluster like the Synchron and Active replication.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Technical support for the solution is good.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
As a partner, we provide the implementation service for our customers.
What other advice do I have?
I give this solution an eight out of ten.
Only one admin person is required for maintenance.
This robust solution fulfills block and file storage as it is designed to do. I 100% recommend this solution for block storage. There are some limitations with the file storage.
This solution will eventually be changed to a newer solution called PowerStore which will have a new range of storage options.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Dell Unity XT
January 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Technical Manager at a tech services company with 11-50 employees
Useful user interface, detailed documentation, and good support
Pros and Cons
- "The most valuable feature of Dell Unity XT is the GUI, it is very good. End users can manage using it. Additionally, the documentation is of high quality and it integrates well."
- "Dell Unity XT could improve the compatibility of some of the features. Some of my customers had some problems. Additionally, it would be beneficial for the solution to have advanced AI and ML features."
What is our primary use case?
I provide support for customers in their use of Dell Unity XT.
What is most valuable?
The most valuable feature of Dell Unity XT is the GUI, it is very good. End users can manage using it. Additionally, the documentation is of high quality and it integrates well.
What needs improvement?
Dell Unity XT could improve the compatibility of some of the features. Some of my customers had some problems. Additionally, it would be beneficial for the solution to have advanced AI and ML features.
For how long have I used the solution?
I have been using Dell Unity XT for approximately two years.
What do I think about the stability of the solution?
The stability of Dell Unity XT is good.
What do I think about the scalability of the solution?
Dell Unity XT is scalable. We have one customer who has an enterprise company using this solution.
How are customer service and support?
The support from Dell Unity XT is good.
Which solution did I use previously and why did I switch?
I was working with HPE 3PAR StoreServ previously. If I compare Dell Unity XT to HP 3PAR, they are similar.
What about the implementation team?
The customer we have has approximately 10 administrators support.
What other advice do I have?
I rate Dell Unity XT a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Presales System Engineer at a tech services company with 51-200 employees
Provides a fast cache with functionality rewrite
Pros and Cons
- "The most valuable feature is the fast cache with functionality rewrite."
- "Dell could improve Unity XT by adding support for NVMe."
What is our primary use case?
I mainly use Unity XT as a unified, hybrid storage system.
What is most valuable?
The most valuable feature is the fast cache with functionality rewrite.
What needs improvement?
Dell could improve Unity XT by adding support for NVMe.
For how long have I used the solution?
I've been using first EMC Clariion since 2003 and we can say that Unity XT is the last in the generation with significant improvements over time
What do I think about the stability of the solution?
Unity XT is stable.
What do I think about the scalability of the solution?
Unity XT can be scaled up.
How are customer service and support?
Dell's technical support is at a very high level, though it's not quite as good for organizations outside of Europe.
Which solution did I use previously and why did I switch?
I previously worked with Fujitsu and IBM and would say Unity XT is very good compared to them.
How was the initial setup?
The initial setup was straightforward - I would rate it five out of five.
What's my experience with pricing, setup cost, and licensing?
There is no capacity license for XT and no additional costs for expansions. I would rate its pricing as four out of five.
What other advice do I have?
I would give Unity XT a rating of nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Infrastructure Manager at a energy/utilities company with 1,001-5,000 employees
Helpful support, reliable, but expensive
Pros and Cons
- "We are happy with the way we have Dell EMC Unity XT configured."
- "Dell EMC Unity XT should present a path or a roadmap on how they could put their products on the cloud. This would have some value for their current customers."
What is our primary use case?
Dell EMC Unity XT is a storage solution. It is used to store data.
What needs improvement?
Dell EMC Unity XT should present a path or a roadmap on how they could put their products on the cloud. This would have some value for their current customers.
For how long have I used the solution?
I have been using Dell EMC Unity XT for approximately eight years.
What do I think about the stability of the solution?
Dell EMC Unity XT is reliable.
How are customer service and support?
The support for Dell EMC Unity XT is great.
How was the initial setup?
We are happy with the way we have Dell EMC Unity XT configured.
What's my experience with pricing, setup cost, and licensing?
The price of Dell EMC Unity XT is not reasonable. They should lower it because the trend is to move to the cloud. They have to protect their market by giving commercial or financial incentives.
What other advice do I have?
My advice to others wanting to implement Dell EMC Unity XT is to start small because it's not commercially viable to maintain large data centers anymore. If you can downsize to the right size and try to offload the data. However, if you have critical applications, then it would require an on-premise solution. The best is still Dell EMC Unity XT.
I rate Dell EMC Unity XT a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at a computer software company with 51-200 employees
Customers like the availability guarantee
Pros and Cons
- "On the Data Domain side, the most attractive feature is the compression ratio, which none of the other products in the market are currently able to provide. On the Unity side, what customers mostly like is the availability guarantee."
What is our primary use case?
I have a few customers who are using Dell EMC products for storage, backup, and other different purposes.
What is most valuable?
On the Data Domain side, the most attractive feature is the compression ratio, which none of the other products in the market are currently able to provide. On the Unity side, what customers mostly like is the availability guarantee.
For how long have I used the solution?
I have been working with Dell EMC Unity XT for three years.
What do I think about the stability of the solution?
This product has been stable.
What do I think about the scalability of the solution?
Dell EMC Unity is scalable.
What was our ROI?
This product does bring a ROI. As I have seen, it helps them to protect their investment since it is future-proof and scalable, so they don't have to change products every year or so. Because of those things, I have seen customers using the EMC product for more than three years.
What's my experience with pricing, setup cost, and licensing?
When I see other products—like HP, Huawei, and Lenovo—from competitors, I have seen a lot of disadvantages with EMC, price-wise. Huawei and Lenovo are very price competitive.
Looking at the price point for a country like Sri Lanka, where we have a very low economy, I think you need to look at a pricing mechanism that is a bit more flexible.
What other advice do I have?
I rate Dell EMC Unity an eight out of ten because, economically, there are a few things that Dell needs to improve.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Head of Datacenter Department: at a tech services company with 51-200 employees
Good performance, simple to use, reactive support
Pros and Cons
- "The most valuable features are its performance and simplicity."
- "The price of this product can be more cost-effective."
What is our primary use case?
We are a solution provider and the Dell EMC Unity XT series is one of the products that we implement for our clients. My role is in pre-sales and I help to design the solutions.
It is primarily used to provide our customers with an on-site, high-availability production server. It is also used to provide disaster recovery
How has it helped my organization?
Using this product has helped us to improve the security of information. It is shared storage and as such, we have the ability to create an architecture that is resistant to server crashes. It allows us to minimize downtime and secure usage of services.
What is most valuable?
The most valuable features are its performance and simplicity.
What needs improvement?
The price of this product can be more cost-effective.
For how long have I used the solution?
Dell EMC Unity XT
What do I think about the stability of the solution?
This is a stable product and we don't have a lot of incidents with it.
What do I think about the scalability of the solution?
The Unity XT series is very scalable.
How are customer service and support?
The support is very reactive.
Which solution did I use previously and why did I switch?
We offer solutions from different vendors.
In cases where customers need a more cost-effective storage platform than Unity, we have possibilities to offer them.
How was the initial setup?
The initial setup and deployment are easy. It can be completed in an hour.
What about the implementation team?
We have an in-house team for deployment. We have five engineers that work with it in our organization. As a system integrator, we install and configure this product for our clients.
What's my experience with pricing, setup cost, and licensing?
The price in our country is very expensive and some of our customers opt for lower-cost alternatives.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DIrecteur Commerical at a tech vendor with 51-200 employees
Highly reliable, effective dynamic cache feature, and simple setup
Pros and Cons
- "The most valuable feature is the dynamic cache of this product. It is very important. We have the physical cache and we can boost this cache using disks. All the products are mainly flash now and this is one of the main characteristics which our customers like."
- "I have a problem because between the Unity XT and the PowerMax, sometimes we need another product between these two products. There could be better integrated and the capacity of the size could be larger."
What is our primary use case?
We can use Dell EMC Unity XT for backing up SAN and NAS drives. Mainly for databases and for file servers.
What is most valuable?
The most valuable feature is the dynamic cache of this product. It is very important. We have the physical cache and we can boost this cache using disks. All the products are mainly flash now and this is one of the main characteristics which our customers like.
What needs improvement?
I have a problem because between the Unity XT and the PowerMax, sometimes we need another product between these two products. There could be better integrated and the capacity of the size could be larger.
In the future, if NVMe disc could be used on the Dell EMC Unity XT it would be beneficial.
For how long have I used the solution?
I have been using Dell EMC Unity XT for approximately three years.
What do I think about the stability of the solution?
Dell EMC Unity XT is very reliable. I used to use legacy EMC products, such as VNX. This product has a long story.
What do I think about the scalability of the solution?
The solution is suitable for Medium-sized companies. When you talk large, it's relative. Our customers here in Algeria are the largest here but they are only medium-sized compared to other countries.
How are customer service and support?
The technical support is good. Opening the ticket, the management of the ticket is good. However, when we have to use or change parts, it can be more difficult because of the customs rules of the disposability and availability of the parts. We have problems delivering them in the time the parts are needed in some cases.
Which solution did I use previously and why did I switch?
We previously used Fujitsu and IBM products.
When comparing Dell and IBM they are very similar. Fujitsu is a good product too. However, when comparing them all in their strengths for implementation, the lifecycle of the product, and the support they provide, I would rank Dell number one, IBM second, and third would be Fujitsu.
How was the initial setup?
The initial setup is simple. The time it takes for the implementation depends. From scratch, a new implementation takes approximately three days. If you have to migrate a node storage array, the time can increase, I am not able to give an exact time because it depends on the volume and the nature of the data. We can take one week to three weeks to migrate. However, generally, it takes approximately 10 days when we have to migrate and without migration, it's about two and three days.
What about the implementation team?
We provide implementation service to our customers.
The maintenance is done by the Dell representative in our country.
What's my experience with pricing, setup cost, and licensing?
The solution is very expensive.
There are a lot of advantages with EMC Unity XT, there's no limitation. When you bought the product, the software is included and there's no limitation of the terabyte in the licenses.
What other advice do I have?
I would firmly recommend this solution to others.
I rate Dell EMC Unity XT a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2026
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Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros
sharing their opinions.
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