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Information Technology Manager at a non-tech company with 201-500 employees
Real User
There has been no downtime. It has built-in redundancy upon redundancy.
Pros and Cons
  • "There has been no downtime. It has built-in redundancy upon redundancy."
  • "It is easy to manage overall. It is all web-based. It has a an easy, nice dashboard. I receive emails if there are issues. When there are any updates, I receive emails. I can either do them on my own, but normally I schedule them with Dell EMC and they remote in, then it's done."
  • "Their support cases are all handed through the portal. The support contacts me when they need to do upgrades. It has been great. It's all very well-handled, scheduled, and performed."
  • "If there's anything Dell EMC could do to get the same performance for a cheaper price, that would be great."

What is our primary use case?

It is for our production. We also have a second one for disaster recovery. We use it for our VMware storage.

It's done everything we need and we have had no issues.

How has it helped my organization?

Since we have gone virtual, we've been using the SAN and the speed on our servers has increased along with the time to reboot and time for maintenance. We have built in our company's backup redundancies and the SANs both have Unities with replication, which has benefited with speed and reliability.

What is most valuable?

  • Speed
  • Reliability
  • Support

It is easy to manage overall. It is all web-based. It has a an easy, nice dashboard. I receive emails if there are issues. When there are any updates, I receive emails. I can either do them on my own, but normally I schedule them with Dell EMC and they remote in, then it's done.

What needs improvement?

If there's anything Dell EMC could do to get the same performance for a cheaper price, that would be great.

Buyer's Guide
Dell Unity XT
May 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's awesome. It hasn't missed a beat. We haven't had any issues with it whatsoever. Speed has been great. It does everything we need.

There has been no downtime. It has built-in redundancy upon redundancy, so I feel very confident with it.

What do I think about the scalability of the solution?

I'm using 25% of the available space for that drive. I can scale it as far as money could spend, as far as I can tell.

How are customer service and support?

Their support cases are all handed through the portal. The support contacts me when they need to do upgrades. It has been great. It's all very well-handled, scheduled, and performed.

It's all been email-based portal cases. When they schedule remote sessions, they're on time. They get the job done and have been helpful every time I've needed them. I give them an A+ for support.

Which solution did I use previously and why did I switch?

We were not using anything previously. We had 15 physical servers previously, so we knew it was time to change. This was part of a VMware virtualization project with SAN for the storage, so it made sense for us to go physical to virtual and use EMC Dell.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The vendor implemented it and is knowledgeable.

What was our ROI?

By doing virtual and reducing our footprint of servers, we're definitely not pulling as much power as we were. The time savings of not having to do virtual reboots rather than physical reboots of boxes. 

ROI probably has been more in time and uptime than in dollars saved. We have definitely had more uptime in the past year since we've been on this than we've had in previous years.

What's my experience with pricing, setup cost, and licensing?

Dell EMC has a great portal for the licensing. It's very logical and easy to license. 

We integrated it with VMware vSphere at no additional cost. As we moved into VMware vSphere, this is what we bought to go with it for our storage performance.

What other advice do I have?

When we were purchasing the product, we didn't have a capital budget for it. I sat down with my boss (the COO), and went over upcoming projects. We looked over the dollar values and if they fit. If it does fit, we do it. We went with the VAR that sold Dell EMC in our city and from there it was done. This made it very easy.

If it fits your budget, do it.

Most important criteria when selecting a vendor: brand and support reputation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of IT at a non-profit with 11-50 employees
Real User
To be programmatically administered is huge, it is one of its key features
Pros and Cons
  • "It has helped us be able to use less administrators per device or system. Therefore,we are more streamlined."
  • "To be programmatically administered is huge, it is one of the key features that we like about it."
  • "It needs more functionality and the ability to move across more landscapes."

What is our primary use case?

We are a medical center, so we have a very diverse ecosystem. We do a lot of imaging, which is our primary use case.

It is performing very well.

How has it helped my organization?

It has helped us be able to use less administrators per device or system. Therefore,we are more streamlined.

The management is key. This is where we see the functionality and ease of use. To be programmatically administered is huge, it is one of the key features that we like about it. My team finds it easy to manage.

We have integrated it with vSphere.

What is most valuable?

  • The interface is easy to use.
  • The ability to programmatically manage it.

What needs improvement?

It needs more functionality and the ability to move across more landscapes.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability is rock solid.

What do I think about the scalability of the solution?

We haven't found a scale that we can't go to yet.

Which solution did I use previously and why did I switch?

Historically, we are a Dell shop. We actually asked Dell's solution experts to come in and give us a suggestion of where we needed to go before purchasing this solution.

What was our ROI?

Our big return of investment is the ability to scale and not add FTE counts nor extra administration.

What's my experience with pricing, setup cost, and licensing?

It was easy to order. We are a big Dell shop, so it was easy to purchase and get it in place, then up and running.

What other advice do I have?

Find out what your use case is. Look at it across the board. Dell EMC has been good to us as a customer.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell Unity XT
May 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Solution architect at a manufacturing company with 1,001-5,000 employees
Real User
It is scalable. We can add additional tools if we need to expand it.
Pros and Cons
  • "The Unisphere management interface: We are very familiar with it. It manages all the EMC devices that we have. Management is easy because it is part of Unisphere, which is self-learning."
  • "It is scalable. We can add additional tools if we need to expand it."
  • "I would like to see a more seamless virtual box integration with the physical box which can replicate, because the setup of the replication is very difficult right now."

What is our primary use case?

Our use case is very unique. We just need it in our offices.

How has it helped my organization?

It used to be a complex product. Now, it is becoming simpler. 

Overall, the feedback from my team has definitely been positive.

What is most valuable?

  • Its simplicity and simple management. 
  • Auto-features for data protection.
  • Being able to expand the product.
  • The Unisphere management interface: We are very familiar with it. It manages all the EMC devices that we have. Management is easy because it is part of Unisphere, which is self-learning.
  • The support for Dell EMC is excellent.

What needs improvement?

I would like to see a more seamless virtual box integration with the physical box which can replicate, because the setup of the replication is very difficult right now. We tried it multiple times, and while the physical box is easy, when we mixed it with a virtual edition and it seemed very complex. We been trying this for several months, even with the cabling included. We are still working on it.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No issues so far. It is very stable.

What do I think about the scalability of the solution?

It is scalable. We can always add additional tools if we need to expand it. 

Which solution did I use previously and why did I switch?

We had been using VNX for a long time that it is now a part of our lifecycle. We introduced Dell EMC Unity into our environment to replace the VNX.

What about the implementation team?

We contact our VAR, get a quote, and order all the hardware. Then, they ship and install it with a Dell EMC engineer. It is very straightforward.

What was our ROI?

We can see improvement since moving to the inclusive licensing.

What's my experience with pricing, setup cost, and licensing?

The Dell EMC Data Protection license covers everything, like a one stop shop. All our options are covered. 

Which other solutions did I evaluate?

We have worked with different vendors. However, right now, we are sticking with Dell EMC Unity as it seems like it is a very solid, mature product.

What other advice do I have?

Do your homework. Obtain all the use cases. See what license you need and purchase the license as part of your preparation. Then, the process will be smooth.

We do integration with vSphere, but it is very limited because we outsource with IBM. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Senior Technical Specialist at a healthcare company with 501-1,000 employees
Real User
Reliable, easy to set up and maintain, good support
Pros and Cons
  • "This solution is easy to work with and easy to maintain."
  • "It could be a little easier to attach it to a network file system."

What is our primary use case?

We currently have three Dell EMC Unity XT units, all used for different applications.

The primary use case is general, all-around storage. We use it for both unstructured file and unstructured block storage and a lot of it is attached through a few systems to VMware.

The applications are databases and other similar products.

One of the units is used for diagnostic imaging, and another is used for file services such as the Hospital Management System (HMS).

How has it helped my organization?

I don't have metrics but this product benefits us because of its reliability. It's like a black box that sits in the background and just runs. It works great and does everything that's asked of it.

What is most valuable?

The most valuable feature is reliability. At the end of the day, it just runs.

This solution is easy to work with and easy to maintain.

What needs improvement?

It could be a little easier to attach it to a network file system.

For how long have I used the solution?

I have been working with Dell EMC Unity XT for approximately four years. It has been at the company for five years.

What do I think about the stability of the solution?

We have not had any issues with stability.

What do I think about the scalability of the solution?

We haven't really had to scale it too much. Whatever we've had to do, it's been able to accommodate what we need. We know that it can grow more but we just don't need it to. Also, we're shifting away from it because it's being replaced.

How are customer service and support?

Dell's technical support is great for 99% of things.

There have been a few problems but I understand because the product was not mainstream. The unit was an FS8600 and there were only about 12 people in all of North America who knew it well. That's why we got rid of it.

Overall, I would rate their technical support a nine out of ten. I don't give anybody a ten because there is always room for improvement.

Which solution did I use previously and why did I switch?

The organization did not have a previous solution. The original two devices were brought in specifically for the tasks that they perform. The third one is dedicated to the new HSM software.

We have other storage, on-premises. We have different storage for different things. For example, we have two Dell Compellent units, as well as Isilon. We run the gamut of everything.

We are retiring two of our Unity XT units because we bought a Dell EMC PowerStore. We're updating everything as part of our refresh cycle. We will be keeping the last Unity XT for at least two more years because it's a fairly new system. It will probably be replaced by a PowerStore as well.

How was the initial setup?

I was not with the company when it was initially set up but I have set up other ones. This product is straightforward and easy to set up. It is almost set-and-forget, where you get it on the floor and away you go.

It took me less than a day to deploy, from unboxing to putting it on the raised floor to powering it on and having my first system attached to it.

What about the implementation team?

I deployed it myself. I have been working with storage products for more than 20 years.

It is myself and two others that are responsible for the maintenance. All of us are backup and storage engineers. I am the primary and the other two are my backups. We all take different approaches and handle different things.

For purchases, we have always dealt with Dell through a third party because until recently, Dell did not do direct sales. The company we used was Techni-Core and they're okay. We've had some issues with them including some improperly configured Isilons and other systems that were not done correctly. Back when I first joined, I had to go in and spend four months debugging a system that was set up wrong.

I think that they had a couple of people that were poor at doing installs but I'm pretty sure they are now gone because I don't see their names anywhere.

What was our ROI?

We see a return on investment because this product just runs. We don't have to spend hours maintaining it. It needs less intervention from us which means that we can spend time on other things.

What's my experience with pricing, setup cost, and licensing?

This solution is a good price for what you get.

Which other solutions did I evaluate?

We are a Dell customer so we did not evaluate options from other vendors.

Everything that we have is Dell unless it is something that is vendor-issued or vendor-specific.

What other advice do I have?

We only touch the edge of what this product can do. It can do more than we use it for, such as file replication between two units.

There is not much needed in terms of improvement. It is a rock-solid product.

My advice for anybody who is considering the Dell Unity XT is to just enjoy it. It's a great system that is easy to maintain. Right out of the box, it's a good system. It's not the best that I've ever used but it's pretty close.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Solution Architect - Data Center at a tech services company with 201-500 employees
MSP
It has reduced the complexity and improved productivity tenfold compared to what it used to be
Pros and Cons
  • "A lot of the Unisphere interfaces are greatly improved in terms of monitoring capabilities, alerting, and ease of use. Setting up the storage and the file system are all just a few clicks away."
  • "It has improved the utilization of our own internal resources and performance across our managed service platform, meeting our customers SLAs."
  • "We noticed in the last release of code that there were some inefficiencies around getting our data efficiency up in terms of dedupe and compression."

What is our primary use case?

We are using the All-Flash storage for block and file use cases. All of our corporate file shares and all of our VMware infrastructure items for manager service platforms are running off of Unity.

We are running a hosted collaboration: video, voice, and all types of online collaboration solutions for our customers. We have been doing it for years and just needed to migrate to the next level. 

How has it helped my organization?

It has improved the utilization of our own internal resources and performance across our managed service platform, meeting our customers SLAs.

Unity has reduced the complexity and improved productivity tenfold compared to what it used to be. 

What is most valuable?

Our tech team is small and very busy, so it is about ease of use. The Unity came in, and its very easy to use and expand. We can expand one drive at a time, which has been a cost effective for us along with ease of performance. 

A lot of the Unisphere interfaces are greatly improved in terms of monitoring capabilities, alerting, and ease of use. Setting up the storage and the file system are all just a few clicks away.

There are a lot of cloud options. We make use CloudIQ, which is a nice dashboard for our managed service side of the company to easily review what is going on with the health of things. There are a number of other cloud features, but we don't make use of them today.

What needs improvement?

The dedupe and compression ratios on the Unity are not quite where we want them. We are getting better data efficiencies on the VNX than we are on the new Unity. We found this a bit interesting. We would like to see improvement there. 

We noticed in the last release of code that there were some inefficiencies around getting our data efficiency up in terms of dedupe and compression.

What do I think about the stability of the solution?

I don't hear from any of my tech team. We put it in, and it has been stable. We have been through three patch cycles. Junior resources are taking care of it with no issues. Once we show them how it works, very little training is needed to get them up to speed.

Which solution did I use previously and why did I switch?

We were running it on VNX previously, so it was easy to migrate over to Unity. We went from a hybrid solution to All-Flash.

What was our ROI?

We were able to downsize the storage utilization and dedupe with compression, then go with a smaller array, increase our performance, and ease of use.

Which other solutions did I evaluate?

We worked with pretty much all of the major array manufacturers, and I can put my junior resources on it and not worry about them provisioning extra storage, scaling it, and adding to it. I don't hear from them anymore with, "How do I do this?", "Is this correct?", or "I broke it."

What other advice do I have?

I would rate the product an eight out of ten, which is higher than I would rate other arrays in the mid-range space.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SeniorSy58bb - PeerSpot reviewer
Senior System Engineer at a healthcare company with 1,001-5,000 employees
Real User
The ease of the UI means it's not a very complicated system to manage
Pros and Cons
  • "For me, the most valuable feature is the ease of management."
  • "There's always room for improvement with the UI. That can be a little cumbersome at times."

What is our primary use case?

Right now, Unity is a backup target.

The IT challenge we resolved with this solution was having a backup target. With Unity we've got DDVE, or Data Domain Virtual Edition loaded. It was an array that was not being used for anything in particular and we had a need for the data domain capacity, so we're using it as a backup target under DDVE.

How has it helped my organization?

The Unity platform is really easy to use. When it comes to provisioning and management, it has reduced complexity and improved productivity. The ease of the UI means it's not a very complicated system to manage.

What is most valuable?

For me, the most valuable feature is the ease of management. It's a fairly easy system to manage compared to PowerMax or VMAX.

In other use cases for which we used that particular Unity box, before it landed up being what it is now, the data service feature we used most was snapshots. Snapshots made it easy to roll back to a point in time.

What needs improvement?

We plan to buy Unity again in the next 12 months and we'll have to see what the next generation of Unity brings to us. But so far, there are no additional features needed.

There's always room for improvement with the UI. That can be a little cumbersome at times.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is also good.

How are customer service and technical support?

We haven't had to call technical support. It has been a pretty solid product.

How was the initial setup?

The initial setup was straightforward. It's an easy piece of equipment to manage.

What about the implementation team?

We are enterprise-level and buy directly from Dell EMC.

Which other solutions did I evaluate?

Our shortlist had IBM XIV Gen2. We landed on Unity because we had familiarity with the product. Unity has its roots in VNX and we had a number of VNX arrays.

What other advice do I have?

Unity is solid and there is not anything to be afraid of in purchasing it. I would recommend it.

Ours is not a very complicated use case and the performance has been adequate for what we've tasked it to do.

I give the Unity a ten out of ten for two reasons:

  • reliability
  • ease of use.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing Director at Infowhiz
Reseller
My customers are impressed with the new software-defined storage features
Pros and Cons
  • "I like Unity XT's software-defined storage. It's a new feature that isn't widely used yet, but customers are impressed with it."
  • "Our customers are mostly happy with Unity except for the price. We primarily sell to enterprise companies because small companies cannot afford it."

What is our primary use case?

I use Unity XT to virtualize the customer's environment into scalable architecture. 

What is most valuable?

I like Unity XT's software-defined storage. It's a new feature that isn't widely used yet, but customers are impressed with it. 

What needs improvement?

Our customers are mostly happy with Unity except for the price. We primarily sell to enterprise companies because small companies cannot afford it. 

For how long have I used the solution?

I have used Unity XT for three years. 

What do I think about the stability of the solution?

I rate Unity XT nine out of 10 for stability. Our customers are pleased with it. 

What do I think about the scalability of the solution?

Dell Unity XT has a scalable architecture, but none of our customers scale it up significantly. Our client companies typically have 500 to 2,000 users. 

How are customer service and support?

Dell's support is responsive. 

How was the initial setup?

Setting up Unity XT is straightforward, and you need a week to get the solution up and running and migrate everything to the server. 

What's my experience with pricing, setup cost, and licensing?

We typically sell Unity XT as a package solution containing four nodes. It costs about $150,000 for four nodes. 

Which other solutions did I evaluate?

We have explored solutions from HPE, but we felt Dell has a more comprehensive solution. Some people use VxRail for their VDI solution, but we have not seen anything like that yet.

What other advice do I have?

I rate Dell Unity XT nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
CIO at a healthcare company with 1,001-5,000 employees
Real User
The dashboard gives me a quick reference on my monitor as to what is using what bandwidth
Pros and Cons
  • "I like how it separates the iSCSI drives from the standard shares. It has two different routes to it. I know most of the other solutions do this, but I just like the way that Dell EMC does it."
  • "It could go faster. Make it bigger, better, and faster at a lower price, and I am there."

What is our primary use case?

We use it for user shares and VMs.

We have 200 people using it in our organization.

What is most valuable?

The snapshotting is slick.

I like how it separates the iSCSI drives from the standard shares. It has two different routes to it. I know most of the other solutions do this, but I just like the way that Dell EMC does it.

I like the dashboard, which gives me a quick reference on my monitor as to what is using what bandwidth.

What needs improvement?

It could go faster. Make it bigger, better, and faster at a lower price, and I am there.

For how long have I used the solution?

Our solution is four- to five-years-old. We use it every day.

What do I think about the stability of the solution?

I have never had any stability issues. It has been solid and stable. The dual platform, i.e., how it sits one head on top of the other, has been rock-solid. I have never had an issue with it.

I have noticed there is another version that has come out.

What do I think about the scalability of the solution?

I haven't scaled it yet. The way that I set it up was half the drive bays are being used. When I do need to scale up, I am just going to duplicate the other half of the drives, stick them in there, and then spin them up.

How are customer service and support?

The technical support is good and quick.

I would like a little faster response, but I don't think that their response is really that slow. They respond fairly quickly, at least fast enough for most issues. If it was an emergency issue, it might be different, as they probably would move it up the ladder anyway.

How was the initial setup?

It is a little bit of a pain at first to set up the snapshotting. However, once it is set up, and you figure it out, it is not that bad.

What about the implementation team?

I needed one of the specialists to set it up initially, which is not surprising because the solutions are a pain in that way. Some of the menus, and how it is at first, are a little awkward. It takes a little while to get used to, then it all starts to make sense.

What's my experience with pricing, setup cost, and licensing?

I liked the price point when we purchased it.

Which other solutions did I evaluate?

I don't know what other units have that Unity doesn't have. Though I would say to them, "Keep up with your competition."

What other advice do I have?

Look at it online. If you can get a demo version in-house, give it a shot.

If you need to keep data safe and make sure it doesn't go anywhere, Dell EMC Unity is a good way to go.

I would rate them as nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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All-Flash Storage
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.