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It consultant at a tech services company with 201-500 employees
Real User
Feb 1, 2022
Integrates well, helpful support, and simple implementation
Pros and Cons
  • "Dell EMC Unity XT has good integration with VMware."
  • "The initial installation is straightforward and took approximately one hour. However, the full process was not as simple as IBM."

What is our primary use case?

Dell EMC Unity XT is used for virtualization storage mainly with very few files and very little power consumption. We have on-premise deployment on our own organization. We have two Dell EMC Unity XT, and four IBM FlashSystems for our own consumption.  

Nowadays we implement Dell EMC Unity XT less and implement more Dell PowerStore solutions.

What is most valuable?

Dell EMC Unity XT has good integration with VMware.

For how long have I used the solution?

I have been using Dell EMC Unity XT for many years.

What do I think about the stability of the solution?

Dell EMC Unity XT is stable.

Buyer's Guide
Dell Unity XT
January 2026
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What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 120 users using this solution when combining all the customers we have. If our capacity requirements increase we would be increasing the use of this solution.

How are customer service and support?

The support from Dell EMC Unity XT is very good here in South Africa. It is important for us. 

How was the initial setup?

The initial installation is straightforward and took approximately one hour. However, the full process was not as simple as IBM. 

What about the implementation team?

I am certified to do the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required to use this solution, but it is a one-time purchase.

The price of the solution should be less expensive. However, at some point, you need to pay for facility and performance.

Which other solutions did I evaluate?

I have evaluated Pure Storage.

What other advice do I have?

I would recommend this Dell EMC Unity XT to others. Overall it is a stable versatile solution.

I rate Dell EMC Unity XT an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1338888 - PeerSpot reviewer
Systems Administrator at a computer software company with 11-50 employees
Real User
Top 20
Jan 30, 2022
Fast and efficient flash storage platform, but its pre-sales technical support needs improvement
Pros and Cons
  • "Stable flash storage platform with good scalability, efficiency, and speed."
  • "The pre-sales technical support and technical engagement could be made better for this product."

What is our primary use case?

We used Dell EMC Unity XT for onsite storage.

We were moving from our HP3 power data center to a hybrid cloud solution. We still needed some onsite storage, but we wanted faster performance and a more efficient capacity. The flash storage generally outclasses older solutions, which was why we went down the flash storage route.

What is most valuable?

Having gone down the flash storage route, we liked Dell EMC Unity XT because of its speed and efficiency. We did compare it with Pure, but we liked Dell because Pure is more niche, while Dell EMC Unity XT is more general purpose. We can also buy other things from Dell, and we get better prices from them, compared to Pure. In Pure, you can only buy storage. These are the things we liked about this product.

What needs improvement?

Dell operates at the commodity end of the market, so if they really want to get into storage in a big way, they need to have better pre-sales technical support and engagement.

They do what they say, but if it was a really big implementation, I would be worried about recommending Dell EMC Unity XT, simply because we need to have a more technical understanding of it. The technical engagement can be a lot better.

What do I think about the stability of the solution?

Dell EMC Unity XT is a stable product.

What do I think about the scalability of the solution?

Dell EMC Unity XT has good scalability.

How are customer service and support?

The technical support for this product is fine.

What's my experience with pricing, setup cost, and licensing?

There is an annual charge for the license of this product. It has better pricing than its competitor: Pure Storage.

Which other solutions did I evaluate?

We evaluated Pure Storage.

What other advice do I have?

I'm in IT and my niche is digital transformation consulting. One of my customers needed a storage solution, so I recommended Dell EMC Unity XT. I'm not a storage consultant. I'm a digital transformation consultant, and one of my clients needed a storage solution.

I'm not a user of this product. My clients might need a solution from time to time, and what I do is I recommend solutions.

Dell EMC Unity XT is a good product.

I didn't get involved in the initial setup of this product, but I believe it was straightforward. It only took one to two days for the installation, then we were able to migrate our data.

I can recommend this product to others looking into implementing it.

I'm giving Dell EMC Unity XT a score of seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Buyer's Guide
Dell Unity XT
January 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Chief Technology Officer at a financial services firm with 1,001-5,000 employees
Real User
Jan 11, 2022
My storage team likes the replication features, and three-site replication is a unique feature
Pros and Cons
  • "My storage team likes Unity's replication features. Three-site replication is a unique feature that EMC offers us."
  • "I think Dell EMC should be more careful in appointing partners, and they need to have better control over their partners. And if their partner has some problems with them, we should not suffer."

What is our primary use case?

Unity is our central storage solution. All of our data is stored on this platform, so it's not just production servers in DR. We have two DR—near and far—so there are three sites in total. Unity holds all of our transactional data.

What is most valuable?

My storage team likes Unity's replication features. Three-site replication is a unique feature that EMC offers us.

For how long have I used the solution?

We've been using Unity storage for almost 10 years.

What do I think about the stability of the solution?

Unity is very stable. 

What do I think about the scalability of the solution?

Unity is scalable. 

How are customer service and support?

I would rate Dell EMC support seven out of 10. We had to follow up a lot. We sent an email beforehand, so they knew the model and everything about our environment. We expected them to do better homework and engage with my team. If they had done the implementation like that we could have saved a lot of time. That is why I rate them seven and not nine or eight.

How was the initial setup?

Implementing Unity isn't straightforward, but it's not that complex, either. There is still some room to expedite the implementation process a bit. We had support from EMC guys in India or Singapore. They worked with our bank's in-house storage team, which has about four members. 

Our contract included training, and we had to pay for that also. It was supposed to be on site, where our team visited EMC somewhere in India or Singapore to get training, but we couldn't do that because of the pandemic, so the training was online. If we get trained next time, we would like to do most of the implementation by ourselves.

What's my experience with pricing, setup cost, and licensing?

We have a perpetual license for Unity and a support contract with Dell EMC. 

What other advice do I have?

I rate Dell EMC Unity XT eight out of 10. We compared Unity with NetApp and HP also. In some areas, NetApp and HP have advantages over EMC. I think NetApp holds the top Gartner position. It's in the upper-right quadrant. 

Also, Dell EMC doesn't have a presence in Bangladesh, so they work through local partners. Previously, they had only one partner with sub-partners or sub-agents. This complicated the relationship with the end customer. We had been working with the same partner for the last eight years, but when we were upgrading, they told us they could no longer support us because they had some issues with EMC. We got caught in the feud between Dell EMC and their partner.

We had to get somebody else appointed as a new partner and then discontinue the earlier partner's agreement to make it commercially feasible. I think EMC should be more careful in appointing partners, and they need to have better control over their partners. And if their partner has some problems with them, we should not suffer. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Freelance IT Professional at a energy/utilities company with 201-500 employees
Real User
Jan 3, 2022
Availability of different types of disks enabled us to increase speed and leverage different storage costs across data life cycle
Pros and Cons
  • "The Unity XT box is very strong. It doesn't break. The MTBF time is very large so you don't have to worry about faults or outages in your operations."
  • "Our request to Dell EMC for improvement was in the reporting and monitoring areas. Dell EMC built up a cloud ID so that we could see the overall storage numbers. We needed to have the proper KPIs to be able to see and manage things."

How has it helped my organization?

One advantage was the ability to use different types of disks and different types of disk solutions to increase the speed, first of all, and to take advantage of different storage costs across the life cycle of the data.

What is most valuable?

  • One of the most useful features for us was the deduplication. It had been challenging for us to store certain types of data and to use patterns of storage to reduce storage size.
  • The IOPS and the speed were also an important part of the solution.
  • In addition, there was a Unity machine that offers block-level and NAS, and we used the block-level storage.
  • We also use the side-to-side storage verification for the recovery site.
  • Finally, the device was flexible and we could change the configuration to meet our needs.

What needs improvement?

Our request to Dell EMC for improvement was in the reporting and monitoring areas. Dell EMC built up a cloud ID so that we could see the overall storage numbers. We needed to have the proper KPIs to be able to see and manage things.

For how long have I used the solution?

I worked with Dell EMC Unity XT for two to three months. My last role was IT director so I didn't do a lot of hands-on with the devices. I was overseeing the IT staff and doing project management for these kinds of solutions. At that time I was working for a manufacturing company for pharmaceutical life cycle products, and we were a customer of Dell EMC.

What do I think about the stability of the solution?

There was no problem with the stability. It was, as expected, very strong.

What do I think about the scalability of the solution?

You can grow as much as you like. There is no limit. It's easy to scale.

We had about 1,000 users of the Unity XT.

How are customer service and support?

We did not need to contact their technical support.

How was the initial setup?

The initial setup for Unity XT was pretty straightforward. We knew exactly what we needed and our requirements were very easily applied to the box. With one day of hands-on training, my colleagues were able to manage things.

Maintenance required one person.

What about the implementation team?

We used an integrator for the deployment. They had great knowledge of the product. We also did some additional integration with them in other parts of the storage, including backup and data domain devices, because we were very fond of the work they did.

What's my experience with pricing, setup cost, and licensing?

The main factors to consider are space, availability, business continuity, performance, and IOPS. The Unity XT box is very strong. It doesn't break. The MTBF time is very large so you don't have to worry about faults or outages in your operations.

It is a very complete platform. Dell EMC wrote a new OS for storage, but I haven't seen it yet.

Which other solutions did I evaluate?

We looked at HPE Nimble but the price of the Unity XT was very good compared to the competition.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultancy Department Chief with 201-500 employees
Real User
Jan 3, 2022
Stability and scalability have completely satisfied our requirements
Pros and Cons
  • "The most valuable features include snapshots, Thin Clones, and deduplication and compression."
  • "It could be improved in the area of management flexibility. For example, I really need to set read-only access for LUNs, and there's no such option with Unity XT."

What is our primary use case?

We use it for a virtualization environment based on VMware vSphere.

What is most valuable?

The most valuable features include

  • Snapshots
  • Thin Clones
  • Deduplication and compression.

What needs improvement?

It could be improved in the area of management flexibility. For example, I really need to set read-only access for LUNs, and there's no such option with Unity XT.

I would also like to see more support for object storage for S3. NetApp includes basic support for S3 to the on-top array, so it would be great if DELL EMC would include S3 for the Unity XT.

For how long have I used the solution?

I have been using Dell EMC Unity XT for three years.

What do I think about the stability of the solution?

The stability has completely satisfied us.

What do I think about the scalability of the solution?

The scalability has also satisfied us. We use it extensively. We purchased an expansion last year and added about 150 terabytes and we're going to purchase another expansion next year. We plan to use it until the end of support.

The services on the Unity storage are used worldwide in our organization. We have about 1,500 employees.

How are customer service and support?

Dell EMC's technical support is perfect.

How was the initial setup?

The initial setup was completely straightforward. Anyone who can handle "next, next, next, finish" can deploy Unity. It was deployed within half an hour.

We installed it, connected it to fabric, updated the software, went through the initial configuration dialogue, and that was it. Most of the time in getting it up and running was spent on the data migration.

For deployment and maintenance it requires just one person. In our organization that person is our storage and virtual infrastructure administrator.

What about the implementation team?

We did it ourselves.

What other advice do I have?

It's a great product if it fits your specific needs.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CIO at a healthcare company with 1,001-5,000 employees
Real User
Jan 3, 2022
The dashboard gives me a quick reference on my monitor as to what is using what bandwidth
Pros and Cons
  • "I like how it separates the iSCSI drives from the standard shares. It has two different routes to it. I know most of the other solutions do this, but I just like the way that Dell EMC does it."
  • "It could go faster. Make it bigger, better, and faster at a lower price, and I am there."

What is our primary use case?

We use it for user shares and VMs.

We have 200 people using it in our organization.

What is most valuable?

The snapshotting is slick.

I like how it separates the iSCSI drives from the standard shares. It has two different routes to it. I know most of the other solutions do this, but I just like the way that Dell EMC does it.

I like the dashboard, which gives me a quick reference on my monitor as to what is using what bandwidth.

What needs improvement?

It could go faster. Make it bigger, better, and faster at a lower price, and I am there.

For how long have I used the solution?

Our solution is four- to five-years-old. We use it every day.

What do I think about the stability of the solution?

I have never had any stability issues. It has been solid and stable. The dual platform, i.e., how it sits one head on top of the other, has been rock-solid. I have never had an issue with it.

I have noticed there is another version that has come out.

What do I think about the scalability of the solution?

I haven't scaled it yet. The way that I set it up was half the drive bays are being used. When I do need to scale up, I am just going to duplicate the other half of the drives, stick them in there, and then spin them up.

How are customer service and support?

The technical support is good and quick.

I would like a little faster response, but I don't think that their response is really that slow. They respond fairly quickly, at least fast enough for most issues. If it was an emergency issue, it might be different, as they probably would move it up the ladder anyway.

How was the initial setup?

It is a little bit of a pain at first to set up the snapshotting. However, once it is set up, and you figure it out, it is not that bad.

What about the implementation team?

I needed one of the specialists to set it up initially, which is not surprising because the solutions are a pain in that way. Some of the menus, and how it is at first, are a little awkward. It takes a little while to get used to, then it all starts to make sense.

What's my experience with pricing, setup cost, and licensing?

I liked the price point when we purchased it.

Which other solutions did I evaluate?

I don't know what other units have that Unity doesn't have. Though I would say to them, "Keep up with your competition."

What other advice do I have?

Look at it online. If you can get a demo version in-house, give it a shot.

If you need to keep data safe and make sure it doesn't go anywhere, Dell EMC Unity is a good way to go.

I would rate them as nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
General Director at a tech services company with 51-200 employees
Real User
Dec 28, 2023
Thoroughly tested and proven over time
Pros and Cons
  • "I like that the solution is scalable. The initial setup is not complex. The basic licenses and software are included in the package. he primary advantage is that this product has been thoroughly tested and proven over time. I recommend this product."
  • "The product’s pricing should be improved."

What is our primary use case?

We use it for software storage and factory structures for governmental structures, as well as in insurance companies and the financial sector.

What is most valuable?

I like that the solution is scalable.

What needs improvement?

The product’s pricing should be improved.

What do I think about the scalability of the solution?

We have around 40 users for the solution, and the maintenance requires just one engineer.


How are customer service and support?

If any issues arise, you can always contact a professional from Dell. However, we don't have any support problems because it's a great product. Also, we know everything about the product.

How was the initial setup?

The initial setup is not complex. We send two engineers to visit the customer site, install the equipment into the rack cabinet, establish connections, and proceed to install the software. The first one handles the installation, while the other works on connecting everything, including setting up internet cabinets. The entire setup process takes a day or two.

What's my experience with pricing, setup cost, and licensing?

The basic licenses and software are included in the package. If there's a need for additional recovery tools or anything else, you can order them separately. However, normally, all required software and licenses are already included.

What other advice do I have?

I recommend this product. It’s a good product to buy or sell. The primary advantage is that this product has been thoroughly tested and proven over time. You won't encounter unexpected results. It's highly predictable. When making a purchase, you can be 100% sure there won't be any unforeseen issues. Overall, I rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
System Engineer at a university with 51-200 employees
Real User
Aug 22, 2023
Easy-to-setup product with good stability
Pros and Cons
  • "Its most valuable feature is the storage alarm."
  • "Dell Unity XT’s price needs improvement."

What is most valuable?

The product is stable. Its most valuable feature is the storage alarm.

What needs improvement?

Dell Unity XT’s price needs improvement.

For how long have I used the solution?

We have been using Dell Unity XT for five to six years. We are using version 380.

What do I think about the stability of the solution?

I rate the product’s stability nine out of ten.

What do I think about the scalability of the solution?

We have 8000 Dell Unity XT users. I rate the product’s scalability an eight out of ten.

How was the initial setup?

The product has an easy setup process. It requires two people to execute it and takes a day to complete.

What's my experience with pricing, setup cost, and licensing?

I rate Dell Unity XT’s pricing a nine out of ten.

Which other solutions did I evaluate?

We evaluated HP and NetApp.

What other advice do I have?

I rate Dell Unity XT an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
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Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.