Dell Unity XT is used for data storage at a data center.
Management Information System Officer at a mining and metals company with 501-1,000 employees
Beneficial data duplication, high availability, and proactive support
Pros and Cons
- "The most valuable feature of Dell Unity XT is data duplication. Additionally, the management interface is simple, and is not a hassle using it. You don't need too much to learn or to be familiarized with it."
- "Dell Unity XT could add a unit-to-unit replication. We haven't seen that because we don't have an additional one to test. However, it is not an improvement, but something that we would like to have visibility on how it's done or how it works."
What is our primary use case?
How has it helped my organization?
Dell Unity XT has improved our organization's performance. We have seen reduced management times.
What is most valuable?
The most valuable feature of Dell Unity XT is data duplication. Additionally, the management interface is simple, and is not a hassle using it. You don't need too much to learn or to be familiarized with it.
What needs improvement?
Dell Unity XT could add a unit-to-unit replication. We haven't seen that because we don't have an additional one to test. However, it is not an improvement, but something that we would like to have visibility on how it's done or how it works.
Buyer's Guide
Dell Unity XT
March 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Dell Unity XT for approximately two years.
What do I think about the stability of the solution?
Dell Unity XT is a very stable and reliable solution. We can leave the solution alone for a month without needing to check on how the unit is operating, or if there are problems. We realized the benefit of using the solution in approximately one year of use.
What do I think about the scalability of the solution?
The scalability of Dell Unity XT is good because during the period of one year we noticed we had the need to add more and more systems, and more components to it and we were able to do it with no hassle. We do not plan to increase our usage.
We have approximately 500 endpoints using this solution.
How are customer service and support?
The support from Dell Unity XT is good. They actively monitor the units. They have called us up when they have lost connection to one of the units to then take action. We have not had any issues to have needed to contact the support directly.
I rate the support of Dell Unity XT a nine out of ten.
Which solution did I use previously and why did I switch?
I was previously using HP High-Performance Unit Storages. There was a need to purchase a new unit because we were struggling with the resources, performance, support, and other aspects. The best solution that was on offer that came to us was Dell Unity XT. The company decided to move to it and buy the full flash version to support all the applications that we have on-site.
How was the initial setup?
The initial setup of Dell Unity XT was straightforward because we had Dell representatives involved with our team.
We had to do a migration because we wanted to ensure that there was no downtime during the migration process from the old solution to the Dell Unity XT. To complete everything live without the business noticing that something is going on in the background.
You cannot have two groups of equipment that are deployed at the same time. For example, the host, storage, and switches. We had to ensure that everything is deployed, updated, and then do the connections between the two solutions and start with the migrations.
What about the implementation team?
We use Dell representatives for the implementation of the solution. We ended up doing the configurations ourselves without needing the support. 80 percent of the deployment we did ourselves. We had two people involved in the deployment and the solution has not required any maintenance so far.
We deployed not only the one Dell Unity XT but a bunch of them. It took us approximately one week for everything to be finished. Additionally, we deployed some hosts, switches, and other systems.
What was our ROI?
We have received a return on investment using Dell Unity XT.
We were able to solve the performance issues we were having. Our core communications and infrastructure is dependent on these units. The fact that all of the systems that we have improved significantly in terms of performance. The organization has benefited or is happy with the investment they've done at this point.
We have received a full return on investment from using the solution for three to four years.
What's my experience with pricing, setup cost, and licensing?
The price of Dell Unity XT is reasonable. However, if you are buying a custom solution, it can come at a considerable price.
If you want to scale or add additional components, this is where the price starts to spike or become very complicated and expensive. If you purchase the components separately they can cost a lot.
Which other solutions did I evaluate?
We did not evaluate other solutions before choosing Dell Unity XT.
What other advice do I have?
My advice to others would be for them to purchase the solution urgently if they need a backup solution.
I rate Dell Unity XT a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
Data storage solution used for block storage to the cloud and facilitates archiving and backups
Pros and Cons
- "This is a tier-three solution and it gives us what we need for archiving and backups."
- "We have only used this solution for less than one year so I don't have any improvements suggestions yet."
What is our primary use case?
We use this solution for block storage delivery to the cloud.
How has it helped my organization?
This solution provided us with the capability to manage expiring equipment that we didn't have before.
What is most valuable?
This is a tier-three solution and it gives us what we need for archiving and backups.
What needs improvement?
We have used this solution for less than one year so I don't have any improvement suggestions yet.
For how long have I used the solution?
I have used this solution for less than one year.
How are customer service and support?
The technical support for this solution is good. I would rate it an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have previously used HPE 3PAR 7400. We switched over to Dell Unity because 7400 was being retired and did not offer two-factor authentication. The biggest difference between the two solutions is security and Dell is offered at a lower price point.
How was the initial setup?
The initial setup was straightforward. Deployment took less than two days. However, to get all the paperwork through the government officials took about six weeks.
Which other solutions did I evaluate?
We evaluated HPE Nimble.
What other advice do I have?
Generally, one person is required to do the maintenance. There are eight of us that can do the maintenance in our company. Overall this solution provides exactly what we needed, which is fiber channel block storage in the cloud.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell Unity XT
March 2026
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
High performance, simple installation, and proactive support
Pros and Cons
- "The solution overall has high performance."
- "Having more artificial intelligence tools built into the solution would be a great benefit. This would allow us to see more about the workloads and higher visibility, such as performance degradation."
What is our primary use case?
We are using Dell EMC Unity XT for our Oracle EBS on-premise ERP solution for storage. Primarily, for our database needs. We are quite happy with the performance of our SQL Server. 70% of OLTP and 30% reporting is the workload on that particular storage.
What is most valuable?
The solution overall has high performance.
What needs improvement?
Dell EMC Unity XT improvement point should be in the area of enhancements or innovation. It would be a benefit to have some kind of intelligence built into the solution with respect to the workload of their firmware. For example, if Dell EMC Unity XT is running an Oracle load or SQL application, we have to do other functions on it, find self remedies, or find self alerts to allow the administrator of the database to good insight into what exactly is happening in the storage layer. We are using different tools to retrieve partial information from the storage.
Having more artificial intelligence tools built into the solution would be a great benefit. This would allow us to see more about the workloads and higher visibility, such as performance degradation.
For how long have I used the solution?
I have been using Dell EMC Unity XT for approximately 20 years.
What do I think about the stability of the solution?
The Dell EMC Unity XT 450F is in production in our organization for the last three years, we have not faced any problems. The new version has been quite stable.
We are quite happy with the performance. The workload we are receiving on this storage solution is 70% for OLTP and 30% for reporting.
What do I think about the scalability of the solution?
We have found the solution to be very scalable. We are in the process of receiving more enclosures that to increase the storage capacity.
We have approximately 1,500 users across the country that are using Dell EMC Unity XT and an additional 200 indirect users using it.
How are customer service and support?
The technical support team from Dell EMC Unity XT has a proactive approach. We don't need to worry about what is going wrong we have them to support us. We have not to need to contact them frequently. They contact us in case of any alert that comes.
Which solution did I use previously and why did I switch?
We have not used a solution previously.
How was the initial setup?
The installation of Dell EMC Unity XT is not difficult. You only need to do the rack mounting and plug it into the environment. However, configuring it for the application is quite tedious because it doesn't have any built-in templates for different workloads. Installation is plain and the solution is not a challenge but configuring it for the workload is the challenge.
The time it took for the implementation to have the solution to a level we can use for production was approximately 48 hours.
What about the implementation team?
We had support to do the implementation, we did not do it ourselves. We had a couple of engineers from Dell do the implementation and we managed the solution using our onsite team.
What's my experience with pricing, setup cost, and licensing?
There is not a license required for the use of the solution. We purchased a maintenance contract.
Which other solutions did I evaluate?
We did a thorough evaluation of other solutions and it was clear after the performance evaluation, Dell EMC Unity XT was the best choice. We did a migration of Oracle Storage to different storage. There are other commercial advantages with Dell.
What other advice do I have?
I would highly recommend Dell EMC Unity XT to others. I have experience with several sorts of workloads.
I rate Dell EMC Unity XT a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Specialist at a healthcare company with 501-1,000 employees
Reliable, easy to set up and maintain, good support
Pros and Cons
- "This solution is easy to work with and easy to maintain."
- "It could be a little easier to attach it to a network file system."
What is our primary use case?
We currently have three Dell EMC Unity XT units, all used for different applications.
The primary use case is general, all-around storage. We use it for both unstructured file and unstructured block storage and a lot of it is attached through a few systems to VMware.
The applications are databases and other similar products.
One of the units is used for diagnostic imaging, and another is used for file services such as the Hospital Management System (HMS).
How has it helped my organization?
I don't have metrics but this product benefits us because of its reliability. It's like a black box that sits in the background and just runs. It works great and does everything that's asked of it.
What is most valuable?
The most valuable feature is reliability. At the end of the day, it just runs.
This solution is easy to work with and easy to maintain.
What needs improvement?
It could be a little easier to attach it to a network file system.
For how long have I used the solution?
I have been working with Dell EMC Unity XT for approximately four years. It has been at the company for five years.
What do I think about the stability of the solution?
We have not had any issues with stability.
What do I think about the scalability of the solution?
We haven't really had to scale it too much. Whatever we've had to do, it's been able to accommodate what we need. We know that it can grow more but we just don't need it to. Also, we're shifting away from it because it's being replaced.
How are customer service and support?
Dell's technical support is great for 99% of things.
There have been a few problems but I understand because the product was not mainstream. The unit was an FS8600 and there were only about 12 people in all of North America who knew it well. That's why we got rid of it.
Overall, I would rate their technical support a nine out of ten. I don't give anybody a ten because there is always room for improvement.
Which solution did I use previously and why did I switch?
The organization did not have a previous solution. The original two devices were brought in specifically for the tasks that they perform. The third one is dedicated to the new HSM software.
We have other storage, on-premises. We have different storage for different things. For example, we have two Dell Compellent units, as well as Isilon. We run the gamut of everything.
We are retiring two of our Unity XT units because we bought a Dell EMC PowerStore. We're updating everything as part of our refresh cycle. We will be keeping the last Unity XT for at least two more years because it's a fairly new system. It will probably be replaced by a PowerStore as well.
How was the initial setup?
I was not with the company when it was initially set up but I have set up other ones. This product is straightforward and easy to set up. It is almost set-and-forget, where you get it on the floor and away you go.
It took me less than a day to deploy, from unboxing to putting it on the raised floor to powering it on and having my first system attached to it.
What about the implementation team?
I deployed it myself. I have been working with storage products for more than 20 years.
It is myself and two others that are responsible for the maintenance. All of us are backup and storage engineers. I am the primary and the other two are my backups. We all take different approaches and handle different things.
For purchases, we have always dealt with Dell through a third party because until recently, Dell did not do direct sales. The company we used was Techni-Core and they're okay. We've had some issues with them including some improperly configured Isilons and other systems that were not done correctly. Back when I first joined, I had to go in and spend four months debugging a system that was set up wrong.
I think that they had a couple of people that were poor at doing installs but I'm pretty sure they are now gone because I don't see their names anywhere.
What was our ROI?
We see a return on investment because this product just runs. We don't have to spend hours maintaining it. It needs less intervention from us which means that we can spend time on other things.
What's my experience with pricing, setup cost, and licensing?
This solution is a good price for what you get.
Which other solutions did I evaluate?
We are a Dell customer so we did not evaluate options from other vendors.
Everything that we have is Dell unless it is something that is vendor-issued or vendor-specific.
What other advice do I have?
We only touch the edge of what this product can do. It can do more than we use it for, such as file replication between two units.
There is not much needed in terms of improvement. It is a rock-solid product.
My advice for anybody who is considering the Dell Unity XT is to just enjoy it. It's a great system that is easy to maintain. Right out of the box, it's a good system. It's not the best that I've ever used but it's pretty close.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Storage Engineer at a energy/utilities company with 10,001+ employees
Enables us to reduce our physical footprint in the data center by replacing older systems
Pros and Cons
- "When I have an issue and need technical support, I reach out to them either through chat or by submitting a service request, and the response is good."
- "One area of improvement is replication. We are also using Oracle virtual machines, and when you are using systems from other vendors, the process of replicating from Unity through OLVM is more laborious than when we were using VPLEX."
What is our primary use case?
We use Unity solutions for our data center operations as a primary storage environment.
How has it helped my organization?
We were able to retire all our VNX systems and reduce the footprint in the data center. The Unity systems can scale up quickly, so we use less space in the data center if we employ more Unity systems than the old VNX systems.
What is most valuable?
Unity is scalable and you can configure it quickly.
What needs improvement?
One area of improvement is replication. We are also using Oracle virtual machines, and when you are using systems from other vendors, the process of replicating from Unity through OLVM is more laborious than when we were using VPLEX. It takes a little more work when we are incorporating a third-party environment.
For how long have I used the solution?
I've been at my current job for almost five years, and we have been using Unity that whole time.
What do I think about the stability of the solution?
I believe Unity is stable. However, we haven't used it for long, so I can't really know how stable it is until we have enough time to work with it.
What do I think about the scalability of the solution?
Scalability is one of Unity's biggest advantages. It looks like we're going to need to do a lot of expansion because any capacity we purchase gets consumed pretty fast. We'll have to increase our footprint on Unity.
How are customer service and support?
I rate Dell EMC support 10 out of 10. They respond rapidly and do a good job. When I have an issue and need technical support, I reach out to them either through chat or by submitting a service request, and the response is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
My company was using EMC Symmetrix. They moved from Symmetrix to Dell EMC VNX and then Unity. They have not done any other evaluations of other vendors aside from EMC.
How was the initial setup?
Implementing Unity was straightforward. We were able to move through the process of setting up the systems based on the procedure the vendor provided without any problems. Once we got started, I think it was just a couple of days.
What about the implementation team?
The company purchased a support contract, so we worked with Dell EMC to deploy the system.
What was our ROI?
We just deployed these new Unity systems a couple of months ago, so we haven't had an opportunity to assess the cost savings yet. As we continue moving ahead, we'll be able to do that. The company is scaling up Unity, so if they are willing to scale up quickly, they like the product, and there is something advantageous to the systems. Whether in terms of money or performance, they seem to be getting some value from the systems.
What other advice do I have?
I'll rate Dell EMC Unity nine out of 10. It's a great, scalable product that performs well. Out of many options, it would be my first choice.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
A unified storage solution with good performance
Pros and Cons
- "I like that the performance is very good."
- "It would be better if there were more integrations."
What is our primary use case?
I provide support for these storage products.
What is most valuable?
I like that the performance is very good.
What needs improvement?
It would be better if there were more integrations.
For how long have I used the solution?
We have been using Dell Unity XT for two and a half years.
What do I think about the stability of the solution?
Dell Unity XT is a stable solution.
What do I think about the scalability of the solution?
Dell Unity XT is a scalable solution.
How are customer service and support?
Technical support is very good. The response from technical support was very good.
How was the initial setup?
Depending on the hardware, it takes about three to four hours to deploy this solution.
What about the implementation team?
We sometimes use third-party help because we are facing many hardware issues.
What's my experience with pricing, setup cost, and licensing?
We have to apply for a license for each system.
What other advice do I have?
On a scale from one to ten, I would give Dell Unity XT a nine.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Director at Infowhiz
My customers are impressed with the new software-defined storage features
Pros and Cons
- "I like Unity XT's software-defined storage. It's a new feature that isn't widely used yet, but customers are impressed with it."
- "Our customers are mostly happy with Unity except for the price. We primarily sell to enterprise companies because small companies cannot afford it."
What is our primary use case?
I use Unity XT to virtualize the customer's environment into scalable architecture.
What is most valuable?
I like Unity XT's software-defined storage. It's a new feature that isn't widely used yet, but customers are impressed with it.
What needs improvement?
Our customers are mostly happy with Unity except for the price. We primarily sell to enterprise companies because small companies cannot afford it.
For how long have I used the solution?
I have used Unity XT for three years.
What do I think about the stability of the solution?
I rate Unity XT nine out of 10 for stability. Our customers are pleased with it.
What do I think about the scalability of the solution?
Dell Unity XT has a scalable architecture, but none of our customers scale it up significantly. Our client companies typically have 500 to 2,000 users.
How are customer service and support?
Dell's support is responsive.
How was the initial setup?
Setting up Unity XT is straightforward, and you need a week to get the solution up and running and migrate everything to the server.
What's my experience with pricing, setup cost, and licensing?
We typically sell Unity XT as a package solution containing four nodes. It costs about $150,000 for four nodes.
Which other solutions did I evaluate?
We have explored solutions from HPE, but we felt Dell has a more comprehensive solution. Some people use VxRail for their VDI solution, but we have not seen anything like that yet.
What other advice do I have?
I rate Dell Unity XT nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
System Administrator at a mining and metals company with 1,001-5,000 employees
Impressive inline data reduction, but the UI could be more user-friendly
Pros and Cons
- "Inline data reduction is pretty impressive."
- "The user interface could be improved. The Dell Compellent user interface is fantastic, but the Unity user interface is, in comparison, pretty lousy. It's functional, and I can do what I need, but the Dell Compellent user interface is so much more intuitive and user-friendly."
What is our primary use case?
It's used for general storage or backup storage throughout the environment.
What is most valuable?
Inline data reduction is pretty impressive.
What needs improvement?
The user interface could be improved. The Dell Compellent user interface is fantastic, but the Unity user interface is, in comparison, pretty lousy. It's functional, and I can do what I need, but the Dell Compellent user interface is so much more intuitive and user-friendly.
I wish that the product had some more flexibility. It seems it's purposely designed to not have a lot of flexibility, and as a customer, I don't appreciate it.
For how long have I used the solution?
I have been using this solution for three years or so.
What do I think about the stability of the solution?
I've had some unexpected quirkiness, but for the most part, it's pretty good. Its stability is an eight out of ten.
What do I think about the scalability of the solution?
As long as you're buying the right product, it's probably an eight out of ten in terms of scalability. What you don't want to do is get locked into something you don't want. If you want a hybrid, such as a spinning disk in a solid state, you have to know that upfront. That's because some of the models restrict to only SSD. Later on or down the road, if you want the spinning disk for cold storage, it doesn't happen. You can't convert it. You have to get a different array or something else.
How are customer service and support?
Their technical support can be very good. It depends on who you get, but that's how it's with any support organization. The individual makes a difference, but generally, their support has been pretty good. The only thing that I don't like is that you sometimes have to wait to get to a support engineer, but they've gotten better at that.
How was the initial setup?
I would rate it a seven out of ten in terms of the ease of the setup.
What other advice do I have?
Overall, I would rate it a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros
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Updated: March 2026
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