We use it for insider threat prevention with iPhones and to identify bad practices that block business processes.
What is our primary use case?
What is most valuable?
I like that the core functionality is not in different modules. The event correlation is quite powerful.
What needs improvement?
Incident management could be improved, along with enforcement capabilities, which DTEX does not have at the moment.
For how long have I used the solution?
I've been using DTEX for about five years.
What do I think about the stability of the solution?
The stability is good; we have not had any issues.
What do I think about the scalability of the solution?
I'd rate DTEX's scalability at nine out of ten. We have thousands of DTEX users in our company.
How are customer service and support?
Technical support staff have been responsive when we have reached out to them, but because the solution has been stable, we have not had to contact them as much.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
We implemented the solution with the help of DTEX.
What's my experience with pricing, setup cost, and licensing?
Pricing wise, DTEX would be a four on a scale from one to ten, where one is the highest price and 10 is the lowest price. It is not the cheapest solution.
What other advice do I have?
Overall, I would give DTEX a rating of nine out of ten.
