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Louis McCoy - PeerSpot reviewer
Director, Software Engineering at a tech vendor with 10,001+ employees
Real User
Top 20
Oct 3, 2025
Searches through billions of documents have become impressively fast and consistent
Pros and Cons
  • "The speed with which Elastic Search is able to search through all of the documents we place into it is quite remarkable, as we search through 65 billion documents in less than a second in most cases, on a constant consistent basis."
  • "The upgrade experience and inflexibility with fields keeps Elastic Search from being a perfect 10."

What is our primary use case?

Our main use case for Elastic Search is primarily for application search and document discovery.

We built an application with APIs that make documents available for search to the enterprise and we store the documents as well. A typical flow would be when an upstream application delivers a document to us, and then a different application or different user looking for some documents comes to our application, enters the metadata for that document, which we use to search in Elastic Search to retrieve the document and then deliver that document to the end user.

What is most valuable?

The seamless scalability is something I see as among the best features Elastic Search offers.

The speed with which Elastic Search is able to search through all of the documents we place into it is quite remarkable, as we search through 65 billion documents in less than a second in most cases, on a constant consistent basis.

I find configuring relevant searches within Elastic Search platform very straightforward. Elastic Search is easily scalable.

The customer support for Elastic Search is quite good.

I advise others looking into using Elastic Search to think about the future of your platform and where you intend it to be in five years, and based on that, which version of Elastic Search best suits the needs of your platform. Additionally, jump into the AI products first as you're in the planning phase so that as you're filling out your data, the AI products and machine learning products can enrich the data real-time early on in the process, which will save you a lot of time later.

The overall performance of the platform, scalability of the platform and other additional features, especially when it comes to AI, really earn the nine.

What needs improvement?

The ability to change field types seamlessly would be a huge improvement for Elastic Search, and more seamless upgrades would also be a big improvement, especially with regards to upgrading between major versions.

The upgrade experience and inflexibility with fields keeps Elastic Search from being a perfect 10.

For how long have I used the solution?

I have been using Elastic Search the whole time I have been at Optum since 2019.

Buyer's Guide
Elastic Search
June 2026
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What do I think about the stability of the solution?

Elastic Search is stable.

How are customer service and support?

The customer support for Elastic Search is quite good.

I would rate the customer support a nine.

Which solution did I use previously and why did I switch?

We previously used a self-hosted Elastic running on virtual machines, and we switched to Elastic Cloud on Kubernetes at the urging of Elastic Search itself, as well as an internal drive towards cloud-first technologies. The features of Elastic Search Cloud on Kubernetes seemed to mesh well with the overall goals of our organization.

How was the initial setup?

My experience with pricing, setup cost, and licensing for Elastic Search is overall fairly straightforward.

What was our ROI?

I do not have any specific numbers on a return on investment, but I do have a general sense of the overall improvement of efficiency of the platform as we moved from on-prem hosted to Elastic Cloud on Kubernetes, where the time saved from maintaining the platform itself was significant.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for Elastic Search is overall fairly straightforward.

What other advice do I have?

We have tried the hybrid search capability, and we have seen overall fairly positive results, though we have yet to roll it out in production.

We have implemented a proof of concept using Inference APIs in our processes, but we have yet to release it into production.

To be clear, we are not on Elastic Cloud serverless; we are on Elastic Cloud on Kubernetes, running on the Azure platform self-hosted.

We have not utilized Better Binary Quantization, BBQ, in our operations.

On a scale of one to ten, I rate Elastic Search a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 3, 2025
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Dilip Kumar Bondugula - PeerSpot reviewer
Senior System Engineer at EPAM Systems
Real User
Top 20
Jan 9, 2026
Centralized log monitoring has improved threat detection and simplified alert handling workflows
Pros and Cons
  • "The best feature of Elastic Search that I appreciate is its monitoring capability."
  • "I think the first area for improvement is pricing, as the cluster cost for Elastic Search is too high for me."

What is our primary use case?

Our use case is mainly for monitoring purposes, as we are getting the logs from our Linux machines where the applications are installed. Then we are forwarding these logs from the Linux servers to Elastic Search.

For now, we are logging the logs into the dashboard, and whenever a user wants to search on the logs, we use the platform directly on Elastic Search. I don't think we use full keywords; we directly use the user interface in the Elastic Search dashboard. Mainly, I think that should be sufficient for our users.

We don't use elastic streams for log ingestion or for structuring raw logs without agents.

We use the attack discovery feature to create alerts.

What is most valuable?

The best feature of Elastic Search that I appreciate is its monitoring capability. Whatever logs you want to forward to Elastic Search are pretty clear, and you can even edit the logs if you want some logs to delete or some logs not to appear in the monitoring dashboard, so you can clear it from there. It's pretty easy to install, easy to get handy on Elastic Search, and also easy to use it in the project. I think that's the main advantage of Elastic Search.

From a security point of view, I find Elastic Search to be quite secure, as we have a separate cluster that is well secured, and not just anyone can enter it easily.

I've noticed that the logs we are getting from the Linux servers have become automated, and in the long term, I believe Elastic Search will give promising results. When compared to Prometheus and Grafana, Elastic Search plays a main role in injecting SQL-related logs as it can inject any type of logs. It can show us any type of logs, which will be very helpful for any company or organization.

We forward the logs to our internal system that has an internal alerting system maintained by ING. The person monitoring Elastic Search, for instance, an ops guy this week or next week, will take care of the alert and try to fix it, making it quite handy to use this feature.

What needs improvement?

I think the first area for improvement is pricing, as the cluster cost for Elastic Search is too high for me. When I compare it with Prometheus or Grafana, we get very cheap dashboards with them. Elastic clusters are very costly; I understand the capabilities it has, but the price should be reduced a little bit in the market.

I also think the indexing throughput should be reduced, as using the bulk API in Elastic Search takes a lot of time and should become very fast. Additionally, observability features like search latency, indexing rate, and maybe rejected requests should be added to make the platform more reliable and accessible for everyone.

For how long have I used the solution?

I have been using Elastic Search for close to two years in my current project.

What do I think about the stability of the solution?

As far as I have been using it for two years, I did not find any glitches or bugs, so I would rate it an eight or nine.

How would you rate stability?

Positive

What do I think about the scalability of the solution?

When it comes to scalability, it is scalable, but the pricing also matters, so I would rate it six or seven.

How would you rate scalability?

Positive

How are customer service and support?

I would rate their technical support a nine because they are pretty reachable every time.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment was easy for us.

What about the implementation team?

We wrote some Ansible scripts, and it took maybe two weeks, a couple of weeks.

What other advice do I have?

I don't think the hybrid search that combines vectors and text searches will be in my use case.

Currently, we are not using any of the trusted GenAI experience features such as Agentic AI, RAG, or semantic search.

I recommend Elastic Search to other people because it's quite reliable when used in a project. Every project can incorporate Elastic Search because it has a lot of features. The only concern I have is pricing; other than that, the features are very good. Everyone will be able to use it easily, but you need to keep in mind that you have to train some resources because there are not many people experienced with Elastic Search. You should provide some training to them before deploying them onto the project. I would rate this review an eight overall.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 9, 2026
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Elastic Search
June 2026
Learn what your peers think about Elastic Search. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
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Niketanq Jadhav - PeerSpot reviewer
Chief Information Security Officer at CDSL Ventures Limited
Real User
Top 20
Oct 22, 2025
Has improved incident visibility and fraud detection through advanced alerting and image analysis
Pros and Cons
  • "The Attack Discovery feature helps to dig into incidents from where they occurred to determine how the incident originated and its source; it gives an entire path of attack propagation, showing when it started, what happened, and all events that took place to connect the entire cyber incident."
  • "More AI would be beneficial. I would also appreciate more simplicity in dashboards."

What is our primary use case?

I have implemented Elastic Search in my organization. My experience has been really good with Elastic Search regarding the dashboards and alerts. They have integrated AI/ML capabilities in it. The Attack Discovery feature helps to dig into incidents from where they occurred to determine how the incident originated and its source. It gives an entire path of attack propagation, showing when it started, what happened, and all events that took place to connect the entire cyber incident.

Another feature is image vector analysis, which can authenticate images to prevent impersonation frauds in the ecosystem. This is a major use case in personal information and identifiable information portfolio.

I'm using Elastic Search as an observability tool and a SIEM tool. The indexing, searching, fast indexing, alert mechanisms, and BCDR compatibility are pretty smooth with Elastic Search.

On the resourcing part, I have cut off a good amount. While I don't have a concrete percentage to mention precisely, it has reduced resources to some extent.

What is most valuable?

Attack Discovery is the first feature that I appreciate. It is truly an amazing feature for any SIEM to have inbuilt. The image vector analysis is another feature that identifies any manipulation done to images. It can authenticate and identify authenticated images. If there are 10 duplicate and forged images, it can identify them through vector-based searching capabilities. These two features are prominent in terms of SIEM capabilities that Elastic Search has.

I can share feedback from the SIEM perspective about Elastic Search, as I had evaluated Elastic Search, LogRhythm, QRadar, and Microsoft.

What needs improvement?

More AI would be beneficial. I would also appreciate more simplicity in dashboards. A comprehensive dashboard is something I could expect.

For how long have I used the solution?

I have been using Elastic Search for a year now.

What do I think about the stability of the solution?

There are no limited parameters to search from the events perspective. When you put one keyword, everything related to that keyword in your ecosystem will showcase all the results. This helps to get into the granularity of any events happening across the system.

What do I think about the scalability of the solution?

It has gained significant visibility. Comparing alert statistics from other SIEMs where they could trigger 50 alerts on average weekly, Elastic Search has given me alerting statistics of roughly 90 plus for a week's time. All those alerts are mapped to MITRE ATT&CK framework. Though it could result in false positives in the earlier stage until you fine-tune and streamline the use cases in your SIEM, which is common with all SIEM tools, the visibility that Elastic Search has given us is amazing.

How are customer service and support?

It was a direct purchase.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used an on-premises solution.

How was the initial setup?

The setup complexity depends upon the engineering team doing the implementation and the kind of infrastructure you have where logs will be ingested into the solution. For us, it was time-consuming in the earlier stages, but it was manageable and not overly complex.

What was our ROI?

We have seen moderate returns on investment.

What other advice do I have?

As a CISO, I review and do the governance part. I receive alert notifications, but I don't work directly with the tool. None of my team members have complained or proposed any feature changes or modifications to the existing solution.

It totally depends upon the nature of business you are in. For my organization, it was imperative to have image scanning in place and identifying frauds happening with PII. From that perspective, Elastic Search has played a vital role. It has good inbuilt EDR capabilities as well, making it a good-to-go tool.

I rate Elastic Search eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 22, 2025
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MichaelMartin1 - PeerSpot reviewer
Senior Dev Ops Engineer at Plugin
Real User
Top 20
Jan 12, 2026
Unified observability has simplified troubleshooting and improved monitoring across environments
Pros and Cons
  • "One thing I appreciate about Elastic Search is the ability to aggregate everything into one dashboard, so I can have monitoring, logs, and traces in one portal instead of having multiple different tools to do the same."
  • "I think the biggest issue we had with Elastic Search was regarding integrations with our multi-factor authentication tool."

What is our primary use case?

I work in a gaming company where we handle a lot of microservices, observability, monitoring, and metrics. We aggregate all our logs to Elastic Search for troubleshooting across different environments including production, staging, and dev. We use Elastic Search to give us insights and to conduct a lot of troubleshooting.

We decided to go with Elastic Search because of the ability to aggregate everything into one portal where we have access to our entire infrastructure and the correlation about observability and traces. I have used competitors, but we are not using them in the production environment; perhaps on lower environments, but for production, we use Elastic Search.

What is most valuable?

One thing I appreciate about Elastic Search is the ability to aggregate everything into one dashboard, so I can have monitoring, logs, and traces in one portal instead of having multiple different tools to do the same.

Normally, if you were to use Prometheus, you need to know the Prometheus query language, but with Elastic Search, it gives us the ability to use normal human language for queries. It is very intelligent when it comes to querying. Unless you want to search something in depth, I find it very user-friendly.

I think hybrid search, which combines vector and text searches, is very effective because a developer or platform engineer does not need to spend time learning how to do a query. They can log in and use the standard query language to query a specific log, for example.

The initial deployment of Elastic Search was very easy for our instance because we just needed to enable some annotations for it to start getting the logs. We only needed to do a very minimal deployment on our side. The advantage we had is we had already deployed templates, so we did not need to configure each and every microservice. Once Elastic Search was there and we were able to push the annotations to our deployment, everything came alive.

What needs improvement?

I think the biggest issue we had with Elastic Search was regarding integrations with our multi-factor authentication tool. We had a challenge with the types of protocols that it allows. Sometimes you find it only supports one or two, and maybe we have a third-party tool for our MFA, so we are limited in how we can do integrations and in terms of audit. Since we are in an environment where we need to be compliant and have all our audits done, it is very hard to audit access logs for Elastic Search. I do not know if that has changed; perhaps we are still on an older version, but that has been the major issue we have experienced.

When it comes to updates for Elastic Search, we might need to push updates, for example, when they have a security patch that we need to enhance or add into our deployments. We do this in the lower environments for staging and then promote it into production. There is not much ongoing maintenance that requires any sort of downtime.

What do I think about the stability of the solution?

Elastic Search gives you quotas, so you are able to monitor your quotas and know when you are about to fill them up and maybe expand or tighten on your logs. Internally, we try not to have alert fatigue, so we only do important logs and queries, and we rarely have any sort of lag.

What do I think about the scalability of the solution?

Elastic Search is very flexible when it comes to scalability. Being on the enterprise license, it is not really a big issue for us because we can increase the number of quotas we need depending on the logs we want.

How are customer service and support?

For Elastic Search, we have never contacted any support. I appreciate the way they do their documentation and blogs. As a technical professional, before I reach out to support, I have to do my own troubleshooting and research; unless it is something that I cannot resolve, that is when I will probably raise a ticket. In the recent past, we have not raised any specific ticket for Elastic Search.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Before we migrated to Elastic Search, we were using the open-source tools Grafana and Prometheus for logs, but we had to have another third-party tool to do tracing such as Jaeger, or have Sentry to do database logs.

How was the initial setup?

The initial deployment of Elastic Search was very easy for our instance because we just needed to enable some annotations for it to start getting the logs. We only needed to do a very minimal deployment on our side. The advantage we had is we had already deployed templates, so we did not need to configure each and every microservice. Once Elastic Search was there and we were able to push the annotations to our deployment, everything came alive.

What about the implementation team?

The deployment of Elastic Search was done by our DevOps team, because I am part of the DevOps team. Our technical lead was mostly involved in terms of authentications and API key setup. From my side, it was easy for me to enable the annotations on the deployment and commit into the repository and push the changes to it. It was a team effort at different levels.

What other advice do I have?

I would give Elastic Search probably an eight because there is always room for improvement. In IT, everything keeps evolving, and AI is here, and probably tomorrow something else will come, so they will need to elevate their game. I give it a general rating of eight, which for me means it is working perfectly, but it can always get better; there is always something to improve. My overall review rating for Elastic Search is eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 12, 2026
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reviewer2793993 - PeerSpot reviewer
Product Owner Monitoring, Observability & Metrology at a retailer with 1,001-5,000 employees
Real User
Top 20
Dec 31, 2025
Centralized logs and traces have improved monitoring and now support company-wide insights
Pros and Cons
  • "Elastic Search is the perfect tool for scalability."
  • "I think the pricing of Elastic Search is really, really expensive."

What is our primary use case?

I use Elastic Search, and from time to time I use it, but most of the time I am a system administrator. I deployed it more than using it. At the beginning, I was a system administrator, responsible for the deployment and maintenance of Elastic Search clusters. For a few years now, I have started to use it more because the end users are rookie users. They need a lot of help to be able to use Elastic Search effectively. I started to be a user approximately five years ago.

Today, at least, we provide a global, unique Elastic Search cluster for the whole company, and all teams store their logs inside, their traces, and their APM traces. Teams use Kibana to display information. We also use Prometheus exporters to collect metrics from the logs. We execute some query DSL over Elastic Search to collect metrics, which will be injected in a time series database like Prometheus. This is the main usage. We store metrics, logs, and APM traces.

What is most valuable?

The deployment of Elastic Search is excellent. I like Elastic Search very much for that. I say regularly to the team that Elastic is elastic. It is really difficult to break. This was not the case a few years ago when I worked with Elastic Search version one and version two. Starting with version six of Elastic Search, it started to be really strong. Today, in the past, the main issue was about the data and the volume.

At the moment they integrated lifecycle policy for indices, ILM, Index Life Cycle Management. When it was created, additionally to the data stream, it started to be really easy to have all the same index volume. It is really easy to administrate and to balance data between data centers and between data nodes, and to keep the same everywhere. It is very nice. It is my favorite feature of Elastic Search. It is so easy to manage. Also, maybe because we used it for a long time, we started to be comfortable with all the setup and the node type, and how we should manage our cluster to make it resilient. I think it is really easy to maintain comparatively to some other databases.

What needs improvement?

To be honest, there is only one downside of Elastic Search that makes sense because we use a basic license, which is a free license. We do not have some features available because of the free license. Except for that, I do not have any complaint. It works perfectly. It is pretty easy to administrate and to use. I do not have complaints, to be honest, except the fact that we do not have all features available such as the APM service map or alerting.

We are not able to use a provider like Sentry, Slack, or PagerDuty. We are forced at some point to generate metrics from the logs in order to use our alerting stack in Prometheus, which works. It is an open-source project which allows us to generate alerts to Slack, PagerDuty, and some third-party tools without any license. However, it is not doable with Elastic Search in the open-source version. The alerting part is the most complicated part to manage because of the license.

What do I think about the stability of the solution?

From time to time we have some JVM, Java Virtual Machine issues with Elastic Search. However, it is more linked to users' requests. From time to time, people ask Elastic Search to search inside one year of logs without a nice query and without any filters. This is clearly not doable and some nodes will crash. This makes sense. However, Elastic Search is really stable when we do not have this kind of request.

What do I think about the scalability of the solution?

Elastic Search is the perfect tool for scalability. You just need to deploy new nodes. They will be able to join and reach the cluster really easily. I appreciate it for that as well because today at VP, we use Terraform to deploy our infrastructure. All Elastic Search nodes are managed through Terraform. If I need to extend my data node or my ingest node or whatever, I just need to deploy new nodes with the same setup, and the node will join my cluster, and it will scale horizontally really easily.

How are customer service and support?

I have never had to contact the technical support of Elastic Search.

How would you rate customer service and support?

Which other solutions did I evaluate?

For logs management, I have not used any alternatives or something similar to Elastic Search. For APM as well, there was a plan in the past to try to migrate to Grafana, the Grafana open-source platform for APM traces using Tempo. Tempo is a Grafana Labs project. However, we decided to keep Elastic Search for that, so we do not have any other tool or similar tool to accomplish that.

Maybe just one, it is about error tracking. We can track errors with APM inside an application, and currently we use Sentry, which is not just an error tracking platform, but also about performance management. However, we use it only for error tracking. It is more useful for developers at the beginning of a new project. Most of the time, they prefer to be connected to Sentry more than APM in order to track errors. When the project will be in production, they will be more focused on the performance than the errors. At this moment they will start to use APM, Elastic Search APM more than Sentry. We do not provide any performance indicators. Sentry is also able to manage performance metrics, but we use it only for errors and everything related to performance has been disabled.

What other advice do I have?

I think the pricing of Elastic Search is really, really expensive. The main point is that we do not get any license. I tried in the past, a few times, to contact the Elastic Search team to get a quote, and it was so complicated each time to get a quote because of the volume and the number of nodes. We are a big company at VP, so we have a lot of nodes, more than one hundred. For sure it was so expensive. They tried to tell me about the enterprise mode and about the new license way to manage cost based on CPU and memory usage. It was really expensive because at this moment, we do not use any cloud services. Our Elastic Search cluster is on-premises.

Everything is self-hosted at VP tech, at VP. We do not have any limit. People using AWS or GCP have limits because the volume of data is really expensive in cloud services and cloud platforms. Because we self-hosted everything around our services such as Elastic Search or Sentry, the idea is to let the user be able to store a lot of data and a lot of metrics. We try to train the team to have a good log level. We do not have such limitation in terms of volume. We have a really big cluster, and at the end, the price is so huge. I gave this review a rating of ten out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 31, 2025
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Shubham Yash Tomar - PeerSpot reviewer
Principal Engineer at a consultancy with 10,001+ employees
Real User
Top 20
Jun 5, 2026
Search across multilingual user data has become smarter and handles fuzzy name matches well
Pros and Cons
  • "What I like the most about Elastic Search is that I can store my data and search throughout my document."
  • "Regarding what I dislike about Elastic Search, there is one issue that occurs because Elastic Search is not my primary database; it serves as a substitute database for the searching part."

What is our primary use case?

The major purpose was to solve the search part. We have data in multiple languages, majorly in Indian languages such as English, Hindi, Punjabi, and some Marathi and Bengali. There is a requirement where we need to support a kind of listing, and I can say there is a list of people or users to whom I want to search.

What is most valuable?

What I like the most about Elastic Search is that I can store my data and search throughout my document. It is not like I am doing a search on a particular field only. For example, in comparison with other databases like SQL or NoSQL, you can implement search, but you need to be restricted to a particular field. In Elastic Search, there is an opportunity to search the entire document, and if there are any matches, it gives a score based on which I can decide how much data I need to show.

For example, if I am searching a person's name, there is a chance that the person's name I will be looking for may have some partial match. If I search for Amit, there can be multiple spellings for the same thing. It works on a kind of phonics system, which is a major requirement for me because when people type, they usually make spelling mistakes.

What needs improvement?

Regarding what I dislike about Elastic Search, there is one issue that occurs because Elastic Search is not my primary database; it serves as a substitute database for the searching part. I need to sync my data, and if I am not using the enterprise edition or version, sometimes my entire servers get crashed or backups crash. If I need to recreate that same thing again, it will take a lot of time, as the restore and sync process is very slow.

For how long have I used the solution?

I have been using Elastic Search for the last three to four years.

What do I think about the stability of the solution?

Regarding stability, if I am deploying myself, I feel many issues during deployment due to maintenance that I have to take care of. Sometimes the CPU or memory spikes depending on the load. However, I have noticed that an enterprise solution seems to be carefully handled by Elastic Search itself.

What do I think about the scalability of the solution?

I have almost handled ten to twenty million data entries, and we have gotten results from that. I think I have seen that level of scalability in Elastic Search.

How are customer service and support?

I have contacted technical support or customer support several times, but not me personally; my DevOps team has connected with the technical support several times. They deal with the contact support because they handle all the infrastructure setup and issues related to DevOps.

Which solution did I use previously and why did I switch?

I have used other similar solutions to Elastic Search. I think Elastic Search was compared to lexical search or something similar. There is another solution provided by MongoDB which also does similar work; with them, we can restore the JSON format data quickly compared to Elastic Search. MongoDB provides a tool called Compass, and they have Atlas. In Atlas, they are offering a lot of solutions with many features that were missing in Elastic Search. While the searching part in Elastic Search works fine, it lacks a lot of things; for instance, if I need to scale or downgrade my system, the backup restoration works much faster.

How was the initial setup?

The initial deployment was something I was not part of for Elastic Search, and even for Mongo not much. However, I have some idea about it; you can create multiple shards and similar configurations. It is easy in both cases.

What other advice do I have?

A lot of maintenance is required on my end. A lot of data needs to be synced because we were using CDC, so a lot of data is transmitted from my primary database to this secondary database for searching purposes. That requires a lot of effort. However, using the cloud solution, I think it can be set up; but again, it costs me a lot.

My experience with the relevancy of the search results when using traditional keyword and full-text search capabilities shows that as we are moving towards AI, you can keep all your data and break it into an AI format. Whatever I want to search, it will give me a result. I think moving forward, plain text search will not be a long-term solution because as people are moving towards AI, they want machines to understand better what they are trying to search. For example, I may want to search for a person based on department and years of experience, and for that, I think Elastic Search will suffice. However, breaking data into tokens and embedding it for querying will be a better solution moving forward. Elastic Search is also providing some sort of AI solution, but I have not had much time to explore that yet.

I believe the effectiveness of hybrid search, which combines vector and text searches, is great because vector search deducts information from the text provided to a machine and effectively gives the related data. If I use vector search with plain text in a hybrid search, it will be a better solution moving forward. This is because people do not want to search for something such as Atul Kumar; they want to search for Atul Kumar from a specific department or company, region, or city. My overall rating for this product is eight point five out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 5, 2026
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Security Lead at a tech vendor with 501-1,000 employees
Real User
Top 20
Oct 7, 2025
Simplified agent deployment and highly responsive support
Pros and Cons
  • "My favorite feature is the ease of use, particularly in how you integrate the agent; I've been using it since version 7, and we're on version 9 now, and I've seen the progress from using Beats to using the agent, making it so simple today to enroll a server with the Elastic Agent."
  • "What they need is to be more transparent about the actual setup of the cluster and the deployment process."

What is our primary use case?

My main use case is for security, specifically for the SIEM aspect, as I work as a cybersecurity engineer.

We specifically use this system for security-related topics. We have a dedicated environment for Large Language Models (LLMs). We have connected our LLM, but our primary focus remains on security. When we encounter any incidents or need to gather information about connected IPs, we rely on established rules and alerts. We utilize the chat functionality of this LLM to generate queries in Kibana language.

What is most valuable?

My favorite feature is the ease of use, particularly in how you integrate the agent. I've been using it since version 7, and we're on version 9 now, and I've seen the progress from using Beats to using the agent, making it so simple today to enroll a server with the Elastic Agent. 

What needs improvement?

Deploying the Elastic Agent internally is relatively straightforward; it only requires a few commands to be run on the server. However, to manage this deployment at scale, we needed to develop a solution using Ansible. This involved creating scripts to install, restart, and uninstall the agent. While I would have preferred if Elastic had provided an official solution for these tasks, they haven't yet developed one that addresses all the necessary aspects. As a result, we've taken it upon ourselves to create these tools internally.

There are two areas in which it could improve. One is the smoother enrollment process for 1,000 or 2,000 servers at the same time, rather than having to develop something internal. 

The second topic is the actual support of YARA rules—it's Y-A-R-A, which is specific for security. As of today, this is not supported, and I've been asking for a while now; I'm unsure if they will ever release it.

For how long have I used the solution?

I have been using this solution for at least four years.

What do I think about the stability of the solution?

I haven't seen any downtime.

What do I think about the scalability of the solution?

It is really scalable. Since we're on the cloud, whenever we need to upgrade or add resources, they handle everything. It takes a couple of hours due to the amount of data we have, and I've never faced any issues during upgrades.

How are customer service and support?

I have contacted technical support because we encountered issues when we started using the Elastic integrations, some of which were not finalized on their side. I had countless meetings with engineers from Elastic, including product managers and support engineers, to work on and fix the integrations we wanted to use. They have always been really responsible and responsive to my requests. Once, we had an issue with GCP, Google Cloud Platform, and they even sent us a complimentary five or six hours with an Elastic consultant to help set things up.

I would give them a nine out of ten because they are very responsive. They clearly know what they are talking about. I never encountered a situation where the support team didn’t understand what we needed.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup process took around a month.

What they need is to be more transparent about the actual setup of the cluster and the deployment process. When using Elastic out of the box, there is information that is not readily available, requiring users to dig deep into the documentation to truly understand how it works. If you're looking to set up the cluster automatically, it works well for testing purposes. However, when installing two thousand servers at once, if your deployment isn't large enough, it can lead to crashes. Occasionally, we have to delete the logs just to access the interface. Therefore, I believe they should provide clearer guidance on using the deployment manager effectively.

We started four years ago with 200-300 servers, and now we are at around 2,000 servers. The learning curve involved understanding how it works, doing labs, and the difference between Elastic Search and competitors. Elastic really helped with support; we had weekly sessions with engineers from their side to assist us in setting up.

Maintenance on my end is limited to updates. Since we are using Elastic Cloud, they take care of the infrastructure.

What's my experience with pricing, setup cost, and licensing?

I am familiar with the pricing, as we negotiated it last year. Compared to other tools, it's fair. However, if we are talking with full transparency, Elastic pushes clients to buy the Enterprise edition instead of the Premium edition, and we don't see the value in that other than to spend more money more quickly. So, while pricing is good and what we expect to pay for this type of product, I'd love to finalize this concern.

Which other solutions did I evaluate?

We've tested multiple open-source tools based on Elastic before signing with them, including one tool called Wazuh that is built on top of Elastic. We've also tested the open-source edition of Elasticsearch where we manage the cluster and Splunk. Overall, I believe Elastic Cloud is still one of the best products out there.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Last updated: Oct 7, 2025
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Solutions Architect at Xebia
Real User
Top 20
May 7, 2026
Search capabilities have transformed how I analyze financial logs and monitor complex apps
Pros and Cons
  • "Elastic Search positively impacts my company with many benefits across multiple use cases; for example, it enables quick dashboard setups for client reviews and presents data efficiently, ensuring good user experience."
  • "I think Elastic Search could be improved by introducing more AI features, particularly for complex queries and aggregator functions to enhance usability and readability."

What is our primary use case?

My main use cases for Elastic Search involve search capability. For instance, I built a banking product application, the PFM personal information system, requiring search capability and fuzzy search using Elastic Search. Additionally, I use third-party API data to build a super app in the insurance domain, where I collect requests and responses from APIs and store the logs in Elastic Search for debugging purposes, analyzing the data using the Kibana dashboard.

I previously used Space Cloud to build similar functionality; however, it does not support fuzzy search, which is why I switched to Elastic Search for those requirements.

What is most valuable?

One of Elastic Search's best features is its search capability due to the index-based data management and lifecycle of unstructured data, primarily in the form of JSON, allowing for historical data storage and multiple indexes.

When using traditional keyword and full-text search capabilities, my experience with Elastic Search's performance indicates that the results are obtained much quicker compared to traditional SQL queries, demonstrating superior efficiency.

Elastic Search fulfills my use case requirements effectively, both for my current and previous needs, which is why I rely on it.

Elastic Search positively impacts my company with many benefits across multiple use cases; for example, it enables quick dashboard setups for client reviews and presents data efficiently, ensuring good user experience.

What needs improvement?

I think Elastic Search could be improved by introducing more AI features, particularly for complex queries and aggregator functions to enhance usability and readability.

For how long have I used the solution?

Over the last four years, I have been using Elastic Search, including both the open-source version and the open search provided by AWS.

What do I think about the stability of the solution?

Elastic Search is stable in my experience.

What do I think about the scalability of the solution?

Regarding scalability, Elastic Search provides horizontal scalability options on AWS, allowing me to scale according to my requirements and traffic.

How are customer service and support?

Technical support for Elastic Search is satisfactory, with quick solutions provided by support teams and active open forums available. I rate customer service and technical support as an eight out of ten.

Which solution did I use previously and why did I switch?

Before choosing Elastic Search, I evaluated other products like Space Cloud and three to four different banking applications, ultimately finding Elastic Search to be the most capable option.

How was the initial setup?

The initial setup process of Elastic Search is straightforward, with comprehensive documentation available for installation guidelines that make it easy for beginners.

What's my experience with pricing, setup cost, and licensing?

Pricing for Elastic Search setups is dependent on requirements and use cases, but I find the enterprise license to be reasonable in comparison to other products.

What other advice do I have?

I am currently using Elastic Cloud Serverless.

My application is hosted on AWS cloud, utilizing managed services including the open search, which is a component of Elastic Search.

I use the ELK stack for log ingestion and visualization of application logs via Kibana.

I find that the ability to parse and structure raw logs without agents requires different approaches for each use case.

I am using the Attack Discovery feature.

The discovery feature helps me correlate alerts by writing custom queries to retrieve logs based on specific criteria.

I utilize generative AI models like Claude AI and Anthropic within the discovery context for better log analysis.

From a technical point of view, integrating AI capabilities within Elastic Search enhances its value, showcasing the potential for using models and RAG in my systems.

I recommend Elastic Search for companies with substantial data needs or searching requirements, considering it the best search engine. I have provided an overall review rating of nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 7, 2026
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SherifHassan Magdy - PeerSpot reviewer
Digital Integration & Product Development Manager at Beltone Holding
Real User
Top 5
Nov 17, 2025
Provides centralized log analysis and visual insights across distributed systems
Pros and Cons
  • "Elastic Search's main advantages are the visuals that represent and visualize all entities and system components in a simplified diagram, which provides the ability to identify which component in the system has an issue."
  • "The setup is somewhat complicated due to multiple dependencies and relations with different systems."

What is our primary use case?

Elastic Search is used as an observability tool and logging analyzer for solutions that already exist in the company, mainly in FinTech products and financial products.

What is most valuable?

Elastic Search's main advantages are the visuals that represent and visualize all entities and system components in a simplified diagram, which provides the ability to identify which component in the system has an issue.

The main benefits include having one centralized place that gathers and aggregates all logs related to different or distributed systems.

What needs improvement?

Elastic Search could be enhanced by incorporating low-code or no-code plugins that permit developers to integrate it with different or distributed systems. This would allow for configurations that already exist but need customization through plugins or simple code that can facilitate user control over parts of the visuals, dashboards, and sensors.

Graphs should be more interactive by importing different graph schemes or visuals from external resources into Elastic Search.

Given that the product has not been used since 2023, the data might be outdated. If Elastic Search is not integrated with any promised LLM, it should have this capability as soon as possible.

For how long have I used the solution?

Elastic Search has been used since 2018 to the present moment, depending on the different companies that have been worked with.

What do I think about the stability of the solution?

Elastic Search is a very stable product, especially after obtaining support licenses from Elastic.

What do I think about the scalability of the solution?

The scalability aspect is straightforward. With self-hosting, resources can be expanded vertically, which is managed from the organization's side.

How are customer service and support?

There is no knowledge about general customer service, but there is previous experience in submitting support cases to the Elastic team to get answers and fulfill requirements.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

Elastic Search was installed one time but the work was not completed with it.

Experience exists with Dynatrace observability tool, but Dynatrace is completely different from Elastic Search. Dynatrace is comparable to other observability tools in this category.

How was the initial setup?

Elastic Search has been installed in multiple organizations, including the current employer and previous ones, and used for different purposes.

The setup is somewhat complicated due to multiple dependencies and relations with different systems. However, any engineer should be able to understand and read the documentation well to implement it properly based on business needs and requirements.

What about the implementation team?

The implementation team was involved in the deployment.

What was our ROI?

Return on investment was achieved more than a year ago.

Which other solutions did I evaluate?

DataDog might be an equivalent product to Elastic Search, though this requires verification.

What other advice do I have?

Hybrid observability was not used. Enterprise API, whether referring to ESB, API Gateway, or middleware, was not used. Serverless interaction with Kibana was not used. The overall rating for this review is 9 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 17, 2025
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reviewer2760096 - PeerSpot reviewer
Software Developer at a media company with 10,001+ employees
Real User
Top 20
Sep 26, 2025
Machine learning features have improved search projects and user experience
Pros and Cons
  • "The machine learning features of Elastic Search are very interesting, including the possibility to include models such as ELSER and different multilingual models that let us fine-tune our searches and use them in our search projects."
  • "It would be useful to include an assistant into Kibana for recommendations, advice, tutorials, or things that can help improve my daily work with Elastic Search."

What is our primary use case?

We use Elastic Search for search purposes and things related to semantic search.

It is not being used for the moment regarding my main use case for Elastic Search.

What is most valuable?

In my experience, the best features Elastic Search offers are its stability and brand new features that I consider very interesting.

The machine learning features of Elastic Search are very interesting, including the possibility to include models such as ELSER and different multilingual models that let us fine-tune our searches and use them in our search projects.

The machine learning features of Elastic Search have helped us with many things such as improving our searches and experience for the guests.

What needs improvement?

We could benefit from refining the machine learning models that we currently use in Elastic Search, along with the possibility to integrate agents, intelligent artificial intelligence, form of agent, and MCP.

It would be useful to include an assistant into Kibana for recommendations, advice, tutorials, or things that can help improve my daily work with Elastic Search.

For how long have I used the solution?

I have been using Elastic Search and Kibana for about four years.

What do I think about the stability of the solution?

In my experience, Elastic Search is quite stable.

What do I think about the scalability of the solution?

The scalability of Elastic Search is very good in my opinion. It never has incidents that cause issues in our daily tasks.

How are customer service and support?

The customer support for Elastic Search is one of the best I have ever tried. Whenever I had to create a new incident, I got the responses that I needed.

How would you rate customer service and support?

Positive

What other advice do I have?

I consider Elastic Search a very good project. On a scale of 1-10, I would give it a 10.

The features and capabilities that Elastic Search provides are very easy to use, and the documentation is rich. You can find and understand everything here to use it properly.

I would tell others looking into using Elastic Search that they can try it and see if it fits their use cases.

Elastic Search is a very good product. I really appreciate all the features that it provides, and I hope this product continues its evolution in the way it has been.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 26, 2025
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Buyer's Guide
Download our free Elastic Search Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Elastic Search Report and get advice and tips from experienced pros sharing their opinions.