We save credentials, new account information, logs from Palantir Panorama, Firefox logs, traffic logs, GlobalProtect logs from our servers, and Active Directory new users. We're still improving this, but not very fast.
Head of the direction of ensuring the security of digital systems, electronic databases and networks at Ukreximbank
Easy to use but room for improvement in stability
Pros and Cons
- "I appreciate that Elastic Enterprise Search is easy to use and that we have people on our team who are able to manage it effectively."
- "I would rate the stability a seven out of ten. We faced a few issues."
What is our primary use case?
What is most valuable?
I appreciate that Elastic Enterprise Search is easy to use and that we have people on our team who are able to manage it effectively.
What needs improvement?
We are keeping an eye on other products like QRadar and Splunk in case they offer features that would benefit our company.
We currently use the free version of Elastic Search for some of our logs. However, if we were to use it more extensively, we would need to consider the pricing of the paid plans.
Another area of improvement is stability.
For how long have I used the solution?
I have been using this solution for five years now.
Buyer's Guide
Elastic Search
September 2025

Learn what your peers think about Elastic Search. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten. We faced a few issues.
What do I think about the scalability of the solution?
I would rate the scalability a seven out of ten.
How are customer service and support?
We don't use the support because we use the free version.
What about the implementation team?
We were able to handle the deployment ourselves. We have one administrator and three users for this solution. So, there are four people in total.
What's my experience with pricing, setup cost, and licensing?
I use the free version. We use the free version for some logs, but not extensive use.
What other advice do I have?
Overall, I would rate the solution a seven out of ten. The free version is not very useful.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Solution Archietect at Simi.OS
Good for building robust, competitive projects; good tech support
Pros and Cons
- "Elastic Enterprise Search is scalable. On a scale of one to 10, with one being not scalable and 10 being very scalable, I give Elastic Enterprise Search a 10."
- "Elastic Enterprise Search's tech support is good but it could be improved."
What is our primary use case?
We use Elastic Enterprise Search to develop robust and competitive projects.
What is most valuable?
We provide clients with a chance to upload a file. They have all the accounts and transactions that they want to do and we have a limit of 10,000. In two minutes, they can have the 10,000 transactions in their accounts.
What needs improvement?
I would like to see Elastic Enterprise Search focus on interbank transfers, maybe in another way of payments. We have a feature focused on online interbank transfers. But, it would be good to see current payments for workers. They could also provide this same product to the retail clients. The price support could be improved as well.
For how long have I used the solution?
We have been using Elastic Enterprise Search for about a year and a half.
What do I think about the stability of the solution?
Elastic Enterprise Search is stable. On a scale of one to 10, with one being not very stable and 10 being very stable, I give Elastic Enterprise Search a nine.
What do I think about the scalability of the solution?
Elastic Enterprise Search is scalable. On a scale of one to 10, with one being not scalable and 10 being very scalable, I give Elastic Enterprise Search a 10.
How are customer service and support?
Elastic Enterprise Search's tech support is good but it could be improved.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is difficult. On a scale of one to 10, with one being very difficult and 10 being very easy, I would rate Elastic Enterprise Search a two.
We are continuously integrating new features. Everything we added this month took about a day each to deploy. We have 22 software engineers on the project, along with two tech leads and one solution architect.
What's my experience with pricing, setup cost, and licensing?
The price we pay for Elastic Enterprise Search is very high. We have a complicated banking project with a lot of components, developers, and features.
On a scale of one to 10, with one being very cheap and 10 being very expensive, I would rate this solution an nine. Their pricing system is highly complex.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Buyer's Guide
Elastic Search
September 2025

Learn what your peers think about Elastic Search. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Solution ingenier at Quipux S.A.S do Brasil
Flexible notifications and good alerts with good scalability
Pros and Cons
- "It is a stable and good platform."
- "New Relic could be more flexible, similar to Elasticsearch."
How has it helped my organization?
It has helped by notifying me when something happens. I deploy my team to the infrastructure to fix the application. However, receiving alerts before something happens would be more beneficial.
What is most valuable?
New Relic is very similar to Elasticsearch in functionality; it's easier to use.
What needs improvement?
New Relic could be more flexible, similar to Elasticsearch. It could improve on providing notifications before something happens instead of when something happens.
What do I think about the stability of the solution?
It is a stable and good platform.
What do I think about the scalability of the solution?
It's scalable. There's no need to worry about the environment. You just configure it, and it runs without issues.
How are customer service and support?
I haven't used their support, however, a colleague I talked to about this platform with has used it.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is not complex. The only part that may require specific knowledge is communicating your cloud environment with New Relic and managing the cloud environment configurations.
What's my experience with pricing, setup cost, and licensing?
Comparing the costs between New Relic and Elasticsearch is difficult as New Relic's cost is for processing metrics, whereas Elasticsearch's cost is for storage.
What other advice do I have?
I recommend New Relic, however, it depends on the specific use case you have. I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Relationship Manager at Snapnet Ltd
Good tool for observability for storing and analyzing data
Pros and Cons
- "It provides deep visibility into your cloud and distributed applications, from microservices to serverless architectures. It quickly identifies and resolves the root causes of issues, like gaining visibility into all the cloud-based and on-prem applications."
- "There are potential improvements based on our client feedback, like unifying the licensing cost structure."
What is our primary use case?
Elastic has a lot of products. The one I'm most familiar with is Elastic Observability. It's designed to monitor our applications within an organization. It gives managers visibility into the activity and functionality of applications within the network. I've worked with it both on-premises and in the cloud. It helps us monitor applications and identify any issues. For example, we can see if an application is calling on a database if there are any delays or errors, and what might be causing those problems. It can also give us a proper view of the number of transactions done on the database and other information. It's not just pulling data for us; it's giving us real-time insights into the activities and functionalities of our applications within our network environment.
What is most valuable?
When users understand the root cause of the problem, they spend less time resolving it. The number one benefit is end-to-end stability. It provides deep visibility into your cloud and distributed applications, from microservices to serverless architectures. It quickly identifies and resolves the root causes of issues, like gaining visibility into all your cloud-based and on-prem applications. It also simplifies issue resolution, leading to faster resolution times and optimized performance. It is achieved through numerous tools, metrics, and application performance fine-tuning systems, ensuring a smooth user experience. That's why many enterprises seek this kind of solution. It provides valuable insights into potential security vulnerabilities, enabling pre-emptive measures and safeguards for your data assets. Then there's data-driven decision-making, which is very important! It breaks down data silos by ingesting all the telemetry data (metrics, logs, etc.) into a single, scalable platform with a contextual data model. This flexibility allows you to collect and visualize any data from any source. Essentially, it pulls data from all sources and guides you in making data-driven decisions for capacity planning, resource allocation, and risk mitigation. Finally, it also fosters collaboration across IT teams.
What needs improvement?
There are potential improvements based on our client feedback, like unifying the licensing cost structure, which might be helpful for clients. This room for improvement is from my perspective as a salesperson. Because when I give customers the pricing information, they might wonder why there are two different licensing models, unlike competitors like BeyondTrust or Delinea. Delinea also has the same thing with the code.
For how long have I used the solution?
I have been with this solution for more than six months.
What do I think about the stability of the solution?
It's very, very stable. Most times, I go through the demo sites, which allows understanding of functionalities and use cases and all of that. I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. I would rate the scalability a nine out of ten.
How are customer service and support?
The customer service and support are very nice.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with Delinea, ManageEngine, BeyondTrust, IBM and WALLIX. But compared to Elastic, they lack the same level of artificial intelligence capabilities. It's like an all-encompassing package with tons of features. One of those features is the ability to pinpoint the root cause of any problem, whether it's code issues (like it was not written properly), developer errors, or anything else. It goes beyond just surface-level troubleshooting and digs deep to give you the real why. That's what sets it apart from the others. Imagine an application is having some issues. Elastic can tell if it's faulty code, a developer mistake, or anything else. It gives you the true root cause, not just the surface-level symptoms. That's its strength and why it stands out as the industry standard.
How was the initial setup?
The initial setup is not complex to me. I've seen it displayed before in a demo presentation with Jakadaz. The solution is not difficult to use. It's very easy. Even as a non-technical person, I could interact with the application.
What about the implementation team?
The deployment doesn't take long because we have experts who can help. It's available both in the cloud and on-premises, so it depends on the customer's choice.
What's my experience with pricing, setup cost, and licensing?
It is a cost-effective solution. It is not expensive.
What other advice do I have?
I would rate it a nine out of ten for now. It has a lot of features compared to other solutions. Its comprehensiveness and range of features are what make it stand out for application monitoring. I highly recommend it. It's very good because it's efficient, highly scalable, and has high availability. Additionally, cost-effectiveness is crucial in Nigeria due to exchange rates. Organizations need solutions that are affordable, and Elasticsearch fits the bill. I would absolutely recommend it to any organization.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Application & Software Architect at Turkiye Finans Participation Bank
Good for observability and collecting logs with good reliability
Pros and Cons
- "The solution offers good stability."
- "We'd like to see more integration in the future, especially around service desks or other ITSM tools."
What is our primary use case?
We have a distributed login environment. We have logs in databases and some in files. We use the solution to centralize everything. It's good for monitoring.
What is most valuable?
The solution is useful for observing logs. The observability is good.
It's good for collecting various types of logs. The metrics on offer are great.
We also collect logs from VMs, and we can look at the CPU and RAM situation to see what is being used.
The APM for our ITSM tools is helpful. It provides good visibility.
It is scalable.
The solution offers good stability.
The initial setup is easy.
What needs improvement?
We'd like to see more integration in the future, especially around service desks or other ITSM tools.
For how long have I used the solution?
I've been using the solution for two or three years.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
It is scalable. It's not a problem if you need to expand it.
We have about 20 people using the solution right now. We're using it in a test environment right now. Once we deploy to production, 300 to 400 people will use it.
How are customer service and support?
We have never used technical support.
Which solution did I use previously and why did I switch?
Our help desk also uses Grafana. We'll use this solution more widely eventually.
How was the initial setup?
The initial setup is very easy.
We took about a month to deploy the solution.
We might need about ten people to handle the deployment and maintenance. We're still in the test environment right now.
What about the implementation team?
We handled the setup ourselves. We did not need outside assistance.
What's my experience with pricing, setup cost, and licensing?
I'm not sure of the exact licensing costs. I don't deal with that aspect of the solution.
What other advice do I have?
I'm using the latest version of the solution. I started with version 7.1, and now I use 8.6.
I'd recommend the solution to other users.
I'd rate the solution nine out of ten. The features and tools are overall very good.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Architect at Banco do Brasil S.A.
Reliable with good search capabilities and logging features
Pros and Cons
- "The solution is stable and reliable."
- "We have an issue with the volume of data that we can handle."
What is our primary use case?
We use the solution mainly for logs today. There are other teams that use it for other use cases. We just use it for logging and logging search and these kinds of things.
What is most valuable?
The search capabilities are the best that we could find. It's great for searching for any text with wild cards inside the logs. It's very good. We have a very good performance, even with billions of registries.
The solution is stable and reliable.
What needs improvement?
We have an issue with the volume of data that we can handle. When we have a lot of data, like 30 days of logs, the product becomes slow, and we had to reduce it to seven days. Now, we have only seven days of logging.
Logging and tracing are different and we have a problem when it comes to tracing things. If we could have some feature related to tracing between microservices or between any sort of logging, that would be nice.
For how long have I used the solution?
We've been using the solution for three or four years. We've used it since 2019.
What do I think about the stability of the solution?
This is a very stable solution. It's reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
It's scalable in the sense of pods or quantity or numbers of requests, yet not so scalable when considering persistence. We can't handle too much long-term data.
We have at least 500 people using the solution right now.
As a bank, we have some constraints around using and adding new tools. It's very difficult to change stacks. Therefore, we have no plans to stop using the solution anytime soon.
How are customer service and support?
I've never directly worked with technical support. We have our own support comprised of our own employees. I do not deal with external support services.
Which solution did I use previously and why did I switch?
We did no previously use a different solution.
How was the initial setup?
I can't speak to the initial setup. The infrastructure team handled the setup. I did not implement it directly.
It is my understanding we needed three or four engineers to handle the deployment and maintenance process.
What's my experience with pricing, setup cost, and licensing?
I do not have any details about the cost or licensing. That said, the cost is public, and likely, someone can search for the approximate costs online.
What other advice do I have?
We are a customer.
I'm not sure which version we're using. I'm from the development team. The people who are doing the configuring work would know the version.
I'd rate the solution seven out of ten. It is a good solution, yet not quite perfect.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager at Andes Tecnología y Consultoría Ltda.
Helpful in making calculations and monitoring variables, but there is a lack of technical people with experience
Pros and Cons
- "A nonstructured database that can manage large amounts of nonstructured data."
- "There is a lack of technical people to develop, implement and optimize equipment operation and web queries."
What is our primary use case?
Elastic Enterprise Search is the repository for time series and data from the onsite instrument that monitors variables in our mining infrastructure called tailing dams. We monitor the tailing dams' physical stability and take the information from the sales force and manual data introduced by the operators. The system captures the information in the Elastic Enterprise Searchtime series, and we make calculations and trigger events and alerts based on those calculations. We save them as well as the events and alert times.
What is most valuable?
Elastic Enterprise Search is a nonstructured database that can manage large amounts of nonstructured data. We also use a structured SQL database. I am unsure why our technical people selected Elastic Enterprise Search. The people that started the project selected open-source software and recommended the ETC component required in the system architecture. The Elastic Enterprise Search has been defined from the beginning of the project and fulfills the project's requirements. However, there is a lack of technical people to develop, implement and optimize equipment operation and web queries. This may be a problem with the provider, and they currently lack the resource to optimize the performance of the database.
What needs improvement?
Finding skilled people to work with Elastic Enterprise Search in the project team has been difficult. This may be because the development team has not considered it. It is important to improve the database performance because there is a large amount of data and the optimization of the queries and the system's performance are very important.
We also use three other databases, MinIO, PostgreSQL and PostgreSQL. We have a very skilled person on our team that knows how to use all these products. However, he's not responsible for optimization because it's the responsibility of the Indian provider that has to develop the application.
What do I think about the stability of the solution?
It is fairly stable.
What do I think about the scalability of the solution?
It is a scalable solution. 70 people are working with this solution in the project, 35 on the development team and 20 backend people. We are working on the development, but it's part of the service that the Indian company has to provide. There are about 50 people on their development team who deal with all the development, infrastructure implementation, architecture definition and implementation of the software stack. We are the counterpart of that company.
What's my experience with pricing, setup cost, and licensing?
Since it is open-source, we don't pay licensing fees. In the development and QA environment, we don't pay anything. We, however, have to pay for all the software, subscription, pre-protection and protection.
What other advice do I have?
I rate this solution a seven out of ten. Because it is open-source, there is no technical support provided by the vendor, so we are moving to enterprise subscriptions for each of these products. We are allowed free licenses and implement enterprise or commercial licenses and the production of protections.
An original criterion selects the software stack because they have to be good tools, but they all have to be open-source. Nobody considers it because the original team that started the project worked in an investigation organization and was closer to open-source software.
They are not clear regarding the support of their solution when they go into production. That's why we are updating the licenses to interpret license subscriptions and assume their support for each software component.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineering Manager at MaisTODOS
An open-source product that helped us to monitor website request and responses
Pros and Cons
- "I am impressed with the product's Logstash. The tool is fast and customizable. You can build beautiful dashboards with it. It is useful and reliable."
- "It was not possible to use authentication three years back. You needed to buy the product's services for authentication."
What is our primary use case?
We use the solution to monitor our website and APIs request and response cycle, also for log aggregation. We also used it for APM and searching for slow and database queries.
How has it helped my organization?
It helped a lot in identifying bottlenecks and events happening simultaneously among several services, since we can aggregate the logs into a single repository of data
What is most valuable?
I am impressed with the product's Logstash. The tool is fast and customizable. You can build beautiful dashboards Kibana using Logstash as data source. It is useful and reliable.
What needs improvement?
It was not possible to use authentication three years back. You needed to buy the product's services for authentication.
For how long have I used the solution?
I have been working with the product for three years.
What do I think about the stability of the solution?
The tool itself is stable but depends on your infrastructure. If you have slow disks, the searches tend to take more time. If you need more data retention, be sure to keep an eye on disk space. Otherwise, the service crashes easily.
What do I think about the scalability of the solution?
The tool's scalability is tied to your infrastructure. You need to have the money and resources to scale your infrastructure. To scale up, you need faster disks and more servers. My company had 15 users using the product for a small API, and the cost was not so high.
How are customer service and support?
The product's tech support is very helpful and skilled.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's setup is difficult, since you need at least 5 servers in a distributed topology to achieve its full potential: 3 machines for elasticsearch, 1 for logstash and another for kibana
What about the implementation team?
In house
What's my experience with pricing, setup cost, and licensing?
"The tool is an open-source product, but you have to self-host it and you need specialized personnel to maintain it.
What other advice do I have?
If you are self hosting the solution, you need to take care of indexes and understand cluster sharding and distributed systems' election system
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Elastic Search Report and get advice and tips from experienced pros
sharing their opinions.
Updated: September 2025
Popular Comparisons
Informatica Intelligent Data Management Cloud (IDMC)
MuleSoft Anypoint Platform
AWS Glue
Palantir Foundry
Chroma
Microsoft Azure Cosmos DB
Denodo
Milvus
LanceDB
Qdrant
Pinecone
SingleStore
ClickHouse
Buyer's Guide
Download our free Elastic Search Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What are the advantages of ELK over Splunk?
- Splunk vs. Elastic Stack
- How to install an Elasticsearch cluster (with security enabled) on OpenShift?
- What would you choose for observability: Grafana observability platform or ELK stack?
- Alternatives to Google Search Appliance?
- When evaluating Indexing, what aspect do you think is the most important to look for?