Try our new research platform with insights from 80,000+ expert users
Cyber Security Professional at Defensive Cyber Security Center Germany
Real User
Easily customizable dashboard and excellent technical support
Pros and Cons
  • "Dashboard is very customizable."
  • "Could have more open source tools and testing."

What is our primary use case?

In terms of use case, we combine a lot of things with Elastic. It's two platforms, so with Elasticsearch, we're using the Beats, Kibana, and Suricata. It's a query engine and we use the information from our sensors. It gets ingested into that and we use the resources to get everything put on our dashboards. If something is detected, alerts come up right away and it's very, very accurate. The more ingest it receives, the better we can respond to threats. It's not just Elastic or Logstash, it's a combination of those and other tools that we would apply towards our threat detection and prevention. We have a partnership with ELK.

What is most valuable?

The company provides excellent technical support and wonderful engineers, even their sales engineers are great. The dashboard is a valuable feature - it's awesome and very customizable. 

What needs improvement?

I would like to see more open source tools and testing as well as a signature analysis in the solution. I think that a lot of times when we go into a corporate environment where it becomes more add on features or an additional service fee, it typically draws away from that product. 

I think it would be cool if they could provide a couple of licenses that would be test bed licenses so that engineers and people with have their hands on the keyboard could test any new development. 

For how long have I used the solution?

I've been using this solution for three or four years. 

Buyer's Guide
Elastic Search
August 2025
Learn what your peers think about Elastic Search. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is a very scalable soluton. It is very easy and I would recommend it to anyone. In terms of users it's all tiered. Most things are from tier zero at egress point of any major large-scale network all the way down to the customer. We have roughly 200 users. And those would include analysts and real time threat analysts. 

How are customer service and support?

I'm very satisfied with the technical support and would rate it highly. Sometimes there are issues because we are overseas and there is a six hour time difference which creates a lag. It's hard to get around that but they're very responsive. 

How was the initial setup?

We had issues when we first did the initial setup, because our resources were limited because it was a test that it was a proof of concept. It meant the initial setup was somewhat resource intensive. The data NGS itself was an issue when we were trying to filter and pull that information. Again, a signature analysis would have been helpful here.

What other advice do I have?

For anyone considering implementing this solution, I would say take a good hard look at your own infrastructure resources and scalability as you have to future proof everything. Whether it's scale or increase in customers building up through your actual hardware and your network infrastructure. You need to know it's capable of performing the tasks needed, because sometimes you outgrow yourself. So, I would say look at your resources and how it can be scaled.

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer796698 - PeerSpot reviewer
Manager at a tech services company with 11-50 employees
Real User
Helps us keep firewall logs and collect traffic flow information
Pros and Cons
  • "The product is scalable with good performance."
  • "The GUI is the part of the program which has the most room for improvement."

What is our primary use case?

What we use this ELK (Elasticsearch, Logstash, and Kibana) solution is mostly for keeping firewall logs and collecting traffic flow information.

What is most valuable?

The scalability of this product is something that is very impressive and the performance is also very good.

What needs improvement?

I think the GUI part of the solution has the most room for improvement. Actually, we are using the free version. We do not use the plug-ins so we have to do some additional development ourselves to have the necessary access to the controls.

We are not a heavy user, we just keep the logs and track data in the system. We use it and there is no problem for our current purposes and level of use.

For how long have I used the solution?

We have been working with the solution for just over a year.

What do I think about the stability of the solution?

Up until this point, there have been a few times that we did have some issues and we did not know what went wrong. But we have a guy who is dedicated to managing the system now and it is running pretty well. At this point, we do not have to spend much time in administration and maintenance paying a lot of attention to it. I would say it is pretty stable, overall.

We have around five people involved in using the solution.

What do I think about the scalability of the solution?

The scalability is very impressive. We can do a lot of things with the product and have not explored all the possibilities as it is something we use somewhat lightly compared to its potential.

How are customer service and technical support?

We do not yet currently use a full technical support plan. We are not really using the product extensively enough to warrant that expenditure. Up until now, our use has been light and the product is not heavily burdened. It has been performing as expected. When we upscale usage we will probably engage with a paid support plan.

How was the initial setup?

The initial setup is not that problematic. It is obviously manageable as we are doing it by ourselves, so it is okay and fairly straightforward. We didn't need any assistance from integrators or consultants for the deployment.

Which other solutions did I evaluate?

Before choosing to go in this direction, we actually checked with some of the database options like the JSON option and Mango. The Elasticsearch product was referred to us by a friend at another company as a better solution for our particular need. They are using the system. After some tests and reviews of the products, we thought it would fit our needs, so we decided to go with it.

What other advice do I have?

The advice I would give to others considering this solution is that you have to have someone knowledgeable managing the system. You have to know the needs, know how to manage queries, and understand the visualization. You have to have someone working on it and dedicated to it so that you can manage it. It is not just plug-and-play. If you decide to run with it, the performance and the result can be very satisfactory. We did not have any issues with achieving what we tried to do. When we need certain data, we always find it.

On a scale from one to ten where one is the worst and ten is the best, I would rate ELK Elasticsearch as an eight out of ten. What would make it a ten for us is something I wouldn't know at this point. Until we use it more heavily in production then we'll see how it performs under a full load and we'll have a better idea of what needs to be improved.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Elastic Search
August 2025
Learn what your peers think about Elastic Search. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
it_user844839 - PeerSpot reviewer
Data Scientist at a tech vendor with 51-200 employees
Real User
Enables me to share dashboards with different people with different levels of access
Pros and Cons
  • "I value the feature that allows me to share the dashboards to different people with different levels of access."
  • "Ratio aggregation is not supported in this solution."

What is our primary use case?

I'm a data scientist and we're a customer of ELK. We use the solution for multiple projects, mainly based around customer analytics.

What is most valuable?

I value the feature that allows me to share dashboards with different people with different levels of access. They can perform their own queries, like adjusting the time filter or hitting some other filters. It's very useful.

What needs improvement?

In terms of product improvement, ratio aggregation is not supported in this solution. I can do aggregations, but taking a ratio of two metrics is not supported. That's a common use case that I have come across. And if I want to do bulk coding then that's something that is not very convenient. I would like those things to be included in the next version. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

Occasionally when you're handling large data you get some out of memory exceptions from time to time. It happens when you're doing pairing. Sometimes a few shots will fail. These are all typically when you're doing things on cloud on a large scale they tend happen.

What do I think about the scalability of the solution?

It's a scalable solution. For now, we have about 10 users and we plan to increase that number. We use it regularly. 

How are customer service and technical support?

I haven't needed to contact technical support. The forums are pretty good and most of the things that I need to ask are already answered so no need for support. The documentation and forums were enough. 

Which solution did I use previously and why did I switch?

I haven't used other solutions. 

How was the initial setup?

The initial setup is straightforward, it took about an hour. I did the setup myself. Some others also did it themselves and we had developers who put it up in the cloud for the others. 

What's my experience with pricing, setup cost, and licensing?

We are currently using the Open Source version, so we didn't need to offset any licensing. For now, it's just the cost of maintaining the server. 

Which other solutions did I evaluate?

Our tech team did the research and I don't know if there were other options considered. 

What other advice do I have?

You can test the product for your use case on their user free trial, they offer a seven or 14-day free trial, You can put it up on cloud and just push your data to check if your use cases are being handled or not. It's a quick test of the waters. 

I would rate this product an eight out of 10. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Engineer at IT Specialist LLC
Real User
User interface is ok, helpful extensions are available, and there is good community support
Pros and Cons
  • "The most valuable features are the data store and the X-pack extension."
  • "The pricing of this product needs to be more clear because I cannot understand it when I review the website."

What is our primary use case?

I use Elasticsearch with Logstash and Kibana.

What is most valuable?

The most valuable features are the data store and the X-pack extension.

The user interface is ok.

The integration of Elasticsearch, Logstash, and Kibana is very good.

What needs improvement?

The pricing of this product needs to be more clear because I cannot understand it when I review the website.

For how long have I used the solution?

I have been using this solution for about one year.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

I rely on the community for technical support.

How was the initial setup?

The initial setup of this solution is a little bit hard. I did not find it hard, myself, but it was difficult for my colleague who had less experience.

The deployment takes between one and two hours.

What about the implementation team?

We implemented this solution ourselves.

What's my experience with pricing, setup cost, and licensing?

The pricing of this solution is not clear.

What other advice do I have?

This solution is ok for me and my business.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
PeerSpot user
PeerSpot user
Murex Consultant at a tech services company
Real User
Helpful text processing features and is easy to use, but stability needs to be improved
Pros and Cons
  • "The special text processing features in this solution are very important for me."
  • "Better dashboards or a better configuration system would be very good."

What is our primary use case?

We use this solution to collect log data and analyze it. We have an on-premises deployment.

What is most valuable?

The special text processing features in this solution are very important for me.

As a system, it is easy to use.

What needs improvement?

This is not a robust system, so in terms of resilience, they have to make some improvements. From time to time the system goes down and we have to start again, after adjusting some configuration parameters.

Technical support can be improved.

The interface would be improved with the inclusion of dashboards to assist in analyzing problems because it is very difficult. Better dashboards or a better configuration system would be very good.

For how long have I used the solution?

I have been using this solution for six months.

What do I think about the stability of the solution?

This is not exactly a stable solution, which is why we are considering another compatible tool, and whether we go on with Elasticsearch or change it.

How are customer service and technical support?

I follow their forum and blogs, and I have also asked questions directly to their technical department. I would say that support is moderate. It is not very good or very bad, but in between.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup of this solution is easy and straightforward.

The deployment is both easy and quick.

What about the implementation team?

We have an in-house team that handles deployment.

Two people are enough for deployment and maintenance.

Which other solutions did I evaluate?

We did not evaluate other options before choosing this solution, but due to issues with stability, I'm now trying out PostgreSQL for comparison.

What other advice do I have?

My advice for anybody considering this solution is that it is an easy to use tool, but for work that is not complex. If on the other hand, the work is more complex, with more data and perhaps a clustering environment, then they may have to consider something more stable and more robust.

I would rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Works at Sincrobox SAC
User
Simple solution that provides valuable analytics
Pros and Cons
  • "The most valuable feature for us is the analytics that we can configure and view using Kibana."
  • "This product could be improved with additional security, and the addition of support for machine learning devices."

What is our primary use case?

Our primary use case for this solution is to operate an integration platform for a warehouse management system.

How has it helped my organization?

This has improved our organization because we articulated Kubernetes, Docker, and GitHub with amazing simplicity in the scaling up of our service.

What is most valuable?

The most valuable feature for us is the analytics that we can configure and view using Kibana.

What needs improvement?

This product could be improved with additional security, and the addition of support for machine learning devices.

For how long have I used the solution?

Still implementing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user963378 - PeerSpot reviewer
System Analyst at S7
Real User
Provides enterprise landscape support for different areas of the company
Pros and Cons
  • "We had many reasons to implement Elasticsearch for search term solutions. Elasticsearch products provide enterprise landscape support for different areas of the company."
  • "We see the need for some improvements with Elasticsearch. We would like the Elasticsearch package to include training lessons for our staff."

What is our primary use case?

In my project, Elasticsearch is used to query terms for search and to provide data boards for our project team.

How has it helped my organization?

We have some important IT systems which provide support for our business processes. Money is a big issue. If something happens to the IT systems, we lose some money. 

We built Elasticsearch solutions to help us to search more quickly. After that, we can calculate how much money we can save by implementing Elasticsearch as a solution.

What is most valuable?

We had many reasons to implement Elasticsearch for search term solutions. Elasticsearch products provide enterprise landscape support for different areas of the company.

What needs improvement?

Elasticsearch is useful for different business processes, but there are some problems. We discuss these problems with the vendor and with our in-house team. We see the need for some improvements with Elasticsearch. 

We would like the Elasticsearch package to include training lessons for our staff.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Elasticsearch is stable. We have a normal relationship with the vendor and we have enough support.

What do I think about the scalability of the solution?

Elasticsearch is very scalable. This was one of the most important points of our decision. We use Elasticsearch with about 1000 users. Now have two sets of solutions:

  • One set works with the dashboard from the project team's site.
  • A second set works with the enterprise department involved with two roles. 

As for the staff, we have an infrastructure team dedicated to Search. I can't answer quickly how many people we use for that. For maintenance, we employ about three to five experts.

We are planning to increase our Elasticsearch usage. We have the plan because some Elasticsearch systems integrate with other products and we must grow.

How are customer service and technical support?

If we discuss technical support from the vendor, it's the first line of support and we don't need very quick response times in the first support line. 

If we discuss the second line of support, it must be conducted very quickly. About technical support from the vendor, it's not fast. It's normal.

Which solution did I use previously and why did I switch?

I previously provided some activities with Splunk solutions. My colleague in another department also used Splunk.

How was the initial setup?

We did not have difficult trouble installing and configuring Elasticsearch. The setup is straightforward.

What about the implementation team?

The implementation depends on what part of the solution. In some areas and for some Elasticsearch installation tasks, we wanted third-party consultation support.

What was our ROI?

We don't integrate Elasticsearch on enough systems to complete the estimate of ROI.

What's my experience with pricing, setup cost, and licensing?

For the next project, we might buy the license, but we don't use it now. I don't know exactly what the license fee for Elasticsearch is currently.

Which other solutions did I evaluate?

This is a difficult question because we had a specific reason for choosing Elasticsearch. Different solutions provide different benefits. We compare these and choose one solution over another. 

Overall, it depends on the manufacturers. We compared Elasticsearch with other products like Riverbed, for example.

What other advice do I have?

In general, we have many advantages from the features of Elasticsearch, but there are questions mostly about money, not about technical features, that are of concern.

I would rate Elasticsearch eight/nine out of ten. We have enough possibilities and features with Elasticsearch for our business requirements.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
DevOps/System Administrator at a consultancy with 1,001-5,000 employees
Real User
Allows us to implement machine-learning from our logs, and alerts for anomalies
Pros and Cons
  • "Gives us a more user-friendly, centralized solution (for those who just needed a quick glance, without being masters of sed and awk) as well as the ability to implement various mechanisms for machine-learning from our logs, and sending alerts for anomalies."
  • "Elasticsearch could improve by honoring Unix environmental variables and not relying only on those provided by Java (e.g. installing plugins over the Unix http proxy)."
  • "Performance improvement could come from skipping background refresh on search idle shards (which is already being addressed in the upcoming seventh version)."

What is our primary use case?

Various purposes, mainly log analysis.

How has it helped my organization?

This product has notably improved the way we store and use logs, from having a more user-friendly, centralized solution (for those who just needed a quick glance, without being masters of sed and awk) to implementing various mechanisms for machine-learning from our logs, and sending alerts for anomalies.

What is most valuable?

The three major features which won us over to Elasticsearch were:

  • The well written documentation
  • The already available integrations with multiple other tools related to our needs (like Logstash, Kibana)
  • The easy with which scalability was achieved.

What needs improvement?

There are some areas in which Elasticsearch could improve: 

By honoring Unix environmental variables and not relying only on those provided by Java (e.g. installing plugins over the Unix http proxy). 

Performance improvement could come from skipping background refresh on search idle shards (which is already being addressed in the upcoming seventh version).

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Until now, we have not run into any issues running Elasticsearch that were not based on bad capacity planning based by us.

What do I think about the scalability of the solution?

Elasticsearch is a very easy to scale product, compared to other similar technologies.

How are customer service and technical support?

To date, we haven't had the chance to use Elasticsearch's technical support.

Which solution did I use previously and why did I switch?

We cannot disclose the previous solution, but we are much happier with Elasticsearch.

How was the initial setup?

Our initial setup was very easy to do.

Which other solutions did I evaluate?

We evaluated HBase and Cassadnra.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Elastic Search Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Elastic Search Report and get advice and tips from experienced pros sharing their opinions.