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Senior Solutions Architect at a tech services company with 51-200 employees
Real User
Oct 6, 2022
A competitively priced, fast solution with easy indexing, but room for improvement in the graph and reporting features and network monitoring
Pros and Cons
  • "The solution has great scalability."
  • "Both the graph feature and the reporting feature are a little bit lacking. The alerting also needs to be improved."

What is most valuable?

There are a lot of good things about this solution. First, it is an extremely fast search. We have quite an extensive number of logs, and we can search through billions of documents in just a few minutes, and get the results we're looking for.

The second is easy indexing. We can index almost anything that comes from a log. Anything produced in the system can be ingested in Elastic Search.

What needs improvement?

I want the solution to improve the graph feature because it is a little bit poor. Both the graph feature and the reporting feature are a little bit lacking. The alerting also needs to be improved.

As for new features, I would like to see more on the network monitoring side. I can see that a lot has been done in server management, security, and application. However, I would love to see the same attention given to network management. If we could go and harvest the network information and bring it into Elastic Search, it would be the perfect solution for achieving a NOC and SOC environment.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

We haven't had any stability issues at all. You just have to make sure that you are ingesting the right amount of data and maintaining your cluster by clearing up all of the data regularly. We input some script that tells the solution to drop any data it sees that is older than three months. It's as simple as that, and we're very happy with it. 

If you size your nodes properly, and a node drops or there is a problem, the product will still function. Last night, one of the nodes in my cluster crashed. I went in to check it and restarted the node, and the data appeared and everything was fine. I cannot say the same for a lot of other solutions.

Buyer's Guide
Elastic Search
January 2026
Learn what your peers think about Elastic Search. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution has great scalability. We started with one node, then went to three nodes, as recommended by Elastic. We then found ourselves with seven nodes, and eventually 11 nodes. Then we said, "Wait a minute, this is not going well because we keep adding data and running out of storage." That's when we decided to start dropping data after three months. 

How are customer service and support?

I've seen a lot of improvement over the last five years. Five years ago, there was a little bit of tech support but it was not great. Recently, I opened some cases and the team gave me answers that included exactly what to do to resolve the problems. This shows that the support team has knowledge. It's not just someone who is sitting in the office and try to figure out the problem. When you give them a problem, they know exactly what's wrong and they'll offer the precise solution that will solve the problem. We have seen a lot of improvements in the last six months. I would rate the technical support as a four out of five because they are very knowledgeable. 

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the initial setup process as a five out of five because it's the easiest product I've ever dealt with. When it needs to be upgraded, you just tell it to upgrade and the solution does it for you. 

What's my experience with pricing, setup cost, and licensing?

We started with the open-source version and the price increases as you add nodes because it's node-based. The price kept increasing, so we decided to buy a license to get all the features and manage the clusters more efficiently. The price of Elastic Enterprise is very, very competitive. I think it was around $700. It was very cheap for our budget. We have other solutions from other vendors that are way more expensive.

The beauty of Elastic Search is that it's based on an open-source solution, so even if you don't want to keep your license, you can just switch it off and go back to the open-source version. You'll lose some of the features, but your data will still be there, and you'll still be able to manipulate it.

You can scale the pricing up and down, which is great flexibility for us because we are a government organization. When it comes to invoicing and payment, the government is a little slow. For example, we found that our license expired on December 31st, but the vendor still hadn't been paid, so they would not issue us a new license. We switched our license off and went back to open source mode until we were able to get our license again and switch back to Enterprise.

What other advice do I have?

One time, we had a remote customer who was complaining about response time, and we couldn't figure out where the problem was located. We created a small setup, just one node of Elastic Search, and we started using it to ingest the network traffic that was going from that customer to our main site. Once we started ingesting the network traffic, we saw exactly what the problem was. We were able to solve the problem, and it only took us an hour.

What sets this solution apart from its competitors is the innovation. For example, look at the number of releases they're doing. About every three to six months, you have a new release with new features, and it's great. The good thing is that even if you don't like the innovation, you still follow an upgrade line, which means you don't lose anything from the past. You just keep getting new stuff pumped into Elastic Search. As a result, it's becoming more like an overall operational solution, when before, it was just a place where you dumped your logs.

My advice to new users of this solution is to start with a specific use case that's a simple or complicated problem that you want to address. Start with that use case, address it straight away, and keep expanding. For example, we started with a network traffic use case, then expanded into Syslog management of a network device. Next, we expanded to an event management server, and then we went into application management. Now we are in security logs, and it keeps expanding.

I would rate this solution as a seven out of ten because there is still a lot missing regarding network management. Also, machine learning is still not clear to me. A lot of the things in machine learning can be addressed straight away with other features, like a watcher or alerting. At this point, I don't see the benefit of machine learning when it comes to IT infrastructure.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aria Amini - PeerSpot reviewer
Data Engineer at a tech services company with 1,001-5,000 employees
Real User
Sep 28, 2022
Can search large amounts of data across multiple systems, and is easily scalable, but needs better automapping
Pros and Cons
  • "The forced merge and forced resonate features reduce the data size increasing reliability."
  • "The one area that can use improvement is the automapping of fields."

What is our primary use case?

The primary use case of this solution is to search large amounts of data across multiple systems.

How has it helped my organization?

The solution has improved our organization by allowing us to quickly search data from multiple systems saving valuable time.

What is most valuable?

The most valuable features are full-text search, the ability to index large amounts of data, map data in areas that are not fully structured, and scaling out.

What needs improvement?

The one area that can use improvement is the automapping of fields.

This may have been improved in the latest version.

For how long have I used the solution?

I have been using the solution for a year.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is easily scalable.

How are customer service and support?

There has not been a need to use customer service or support because of the vast amount of reliable forums available online.

How was the initial setup?

The initial setup is straightforward. If you understand Linux you can deploy in a couple of days.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

To access all the features available you require both the open source license and the production license.

What other advice do I have?

I rate the solution seven out of ten.

In cases where the memory of the nodes is exceeded, you will need to manually step in to delete some data, otherwise, the solution maintains itself automatically with little need for human intervention.

The forced merge and forced resonate features reduce the data size, increasing reliability.

The open source license is not enough when dealing with a large amount of data. The production license is required when you have larger requirements.

I recommend the solution to anyone who needs to integrate a lot of old systems into a data lake.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Elastic Search
January 2026
Learn what your peers think about Elastic Search. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Oscar Narvaez - PeerSpot reviewer
COE Head at a tech services company with 1,001-5,000 employees
Real User
Aug 23, 2022
Powerful with great integrations and good platform capacity
Pros and Cons
  • "Search is really powerful."
  • "We'd like more user-friendly integrations."

What is our primary use case?

All my use cases have been based more on observability for IT operations. We deal with it in terms of metrics, logs, transactions, traces, and so on. 

In terms of enterprise, most of the use cases are based on search capacity within the company to find documents and relevant information. That is the main use case.

What is most valuable?

The most relevant feature for me is the platform capacity. I consider the capacity high-performance with a distributed model that can support it, and recently we are growing. 

Search is really powerful. All the search engines and the rules that complement them allow the users to create different kinds of administration for the platform. YOu can create synonyms or rules to better understand or to better detect partial search criteria. It's like an AI that boosts searchability.  

The platform has a powerful tool to correlate and create rules that understand what people will be searching for. 

All the community support that we have available from different users in the open source community is great. Everyone shares and publishes all of these different use cases. That makes the platform and the platform understanding really powerful for anyone who wants to implement a different case.

It is easy to set up.

The solution scales well. 

They have great integrations on offer. 

What needs improvement?

Maybe Elastic Search could improve the analytics part of the search so it can be more powerful to the user. It could help provide more understanding of what people are searching for. 

We'd like more user-friendly integrations. It should be easier for non-technical people to understand how to handle them. 

For how long have I used the solution?

I've used the solution for the last four years or so. 

What do I think about the stability of the solution?

It's stable. We have on-premise and on-cloud deployments. It's stable on both. I prefer the cloud as I avoid the time it takes to manage the platform. However, both cases are stable.

What do I think about the scalability of the solution?

It is a product that can scale well. It's not a problem. 

We have maybe 200 people on the product right now. 

How are customer service and support?

I have experience working with technical support. They are good at responding to incidents. I have not had too many incidents, however, sometimes for probably technical questions in terms of platform performance, search, cluster distribution, and so on, I might reach out. 

My point of view is that the technical support is awesome. They are very responsive and they have a really high understanding. The team has a lot of people with a lot of technical skills and technical knowledge.

How was the initial setup?

The initial setup is very straightforward. It's not difficult as well. 

What's my experience with pricing, setup cost, and licensing?

As I use the cloud, all of the costs for me are based on customer needs. There is a fascinating calculator published in Elastic. That there is not a specific starting cost. It can move from $10,000 US Dollars per year to any price based on how powerful you need the searches to be and the capacity in terms of storage and process. That said, you can start with a small budget, implement the use cases, and start growing slowly.

What other advice do I have?

I'd rate the solution nine out of ten. 

I'm a customer and end-user. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2305767 - PeerSpot reviewer
CISO at a financial services firm with 501-1,000 employees
Real User
Top 5Leaderboard
Mar 13, 2022
Highly extensible, feature rich, and useful online documentation
Pros and Cons
  • "The most valuable features of Elastic Enterprise Search are it's cloud-ready and we do a lot of infrastructure as code. By using ELK, we're able to deploy the solution as part of our ISC deployment."
  • "There is another solution I'm testing which has a 500 record limit when you do a search on Elastic Enterprise Search. That's the only area in which I'm not sure whether it's a limitation on our end in terms of knowledge or a technical limitation from Elastic Enterprise Search. There is another solution we are looking at that rides on Elastic Enterprise Search. And the limit is for any sort of records that you're doing or data analysis you're trying to do, you can only extract 500 records at a time. I know the open-source nature has a lot of limitations, Otherwise, Elastic Enterprise Search is a fantastic solution and I'd recommend it to anyone."

What is our primary use case?

Elastic Search is added advantage for us because we normally use it for our uptime monitoring and our log analysis. When we merge it with Splunk, it helps us correlate and do security monitoring. 

Elastic Enterprise Search comes embedded within a solution that we have developed for our clients. It's a payment solution. We've recently shipped it with Elastic Enterprise Search embedded. All the logs and all the internal communications get captured by Elastic Enterprise Search. It makes it easy for the IT teams who are doing uptime monitoring and troubleshooting to have a look at it. We have the security teams develop their own monitoring metrics and logs, if they wish, based on their deployment. 

The beauty of Elastic Enterprise Search is if they also have their own third-party tools, there's the ability to integrate and read off Elastic Enterprise Search and have any third-party tool process the logs as well. It is highly extensible.

What is most valuable?

The most valuable features of Elastic Enterprise Search are it's cloud-ready and we do a lot of infrastructure as code. By using ELK, we're able to deploy the solution as part of our ISC deployment. 

The extensibility and configurability of the solution are great. Having the ability to mine for anything is useful. It's extensible and useful in terms of digesting any type of information. Since we do a lot of consulting, it means we are able to apply it to diverse environments without having to suffer the overhead of integration.

What needs improvement?

There is another solution I'm testing which has a 500 record limit when you do a search on Elastic Enterprise Search. That's the only area in which I'm not sure whether it's a limitation on our end in terms of knowledge or a technical limitation from Elastic Enterprise Search. There is another solution we are looking at that rides on Elastic Enterprise Search. And the limit is for any sort of records that you're doing or data analysis you're trying to do, you can only extract 500 records at a time. I know the open-source nature has a lot of limitations, Otherwise, Elastic Enterprise Search is a fantastic solution and I'd recommend it to anyone.

For how long have I used the solution?

I have been using Elastic Enterprise Search for approximately four years.

What do I think about the stability of the solution?

I have no complaints in terms of stability. However, you have to make sure you give Elastic Enterprise Search the minimum resources it requires. We have not seen any major issues that we would send back to the vendor or the solution maker. If there was an issue it most likely would be from the environment, depending on how it was deployed and how it was configured.

What do I think about the scalability of the solution?

Elastic Enterprise Search is scalable. In our environment, we deploy it in a containerized environment. For us, we've experienced the scalability of the solution because as we grow and expand, we spin up more containers that are interconnected. I don't see any issues with Elastic Enterprise Search from a scalability perspective. 

How are customer service and support?

There's a lot of material available online. We tend to look online before we reach out for technical support. We have not needed to contact the support and this is a testament to how much information is available online. 

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive because users have the option of choosing the managed or the subscription model. 

What other advice do I have?

Elastic Enterprise Search is a very good solution and they should keep doing good work.

I'm a very satisfied customer because almost everything I need comes out of the book. You already have machine learning, alerts, the ability to search, APIs, inbuilt security, and integration to third-party authentication.

I rate Elastic Enterprise Search a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Business Intelligence at a energy/utilities company with 1,001-5,000 employees
Real User
Top 10
Jan 11, 2022
Supports different languages for querying the database and has a free version and community support
Pros and Cons
  • "The flexibility and the support for diverse languages that it provides for searching the database are most valuable. We can use different languages to query the database."
  • "It is hard to learn and understand because it is a very big platform. This is the main reason why we still have nothing in production. We have to learn some things before we get there."

What is our primary use case?

We are mainly using it for analytics reports for the data taken from our call center. We are using the entire stack. We are using Kibana and Elasticsearch. Kibana is the front end for dashboards, reports, etc.  

What is most valuable?

The flexibility and the support for diverse languages that it provides for searching the database are most valuable. We can use different languages to query the database. 

What needs improvement?

It is hard to learn and understand because it is a very big platform. This is the main reason why we still have nothing in production. We have to learn some things before we get there.

I have reported and had discussions about several bugs at discuss.elastic.co, but that happens with many products. It is not only with this product.

For how long have I used the solution?

We have been using it for about one year, but it is not yet in our production environment.

What do I think about the stability of the solution?

It is reliable.

What do I think about the scalability of the solution?

If you use a cloud platform or a cloud environment, it is easy to scale. 

For on-premises, we are using OpenShift. We are using a cluster on OpenShift, and we are facing some issues, but they are not related to Elastic. They are related to our infrastructure of OpenShift because OpenShift is deployed on VMware, and the storage of VMware doesn't allow us to take backup snapshots in a secure way. We are thinking of migrating this cluster of OpenShift to another platform.

Currently, we have a few users of this product because we have been using it only for one year, and we are the first ones in our company. In the future, we will have more people involved with the product.

How are customer service and support?

We have only used their community support from the discuss.elastic.co site.

What's my experience with pricing, setup cost, and licensing?

There is a free version, and there is also a hosted version for which you have to pay.

We're currently using the free version. If things go well, we might go for the paid version.

What other advice do I have?

It is a good choice, but you have to take your time to learn it. Its learning curve can be hard. 

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Consultant at a tech services company with 10,001+ employees
Real User
Sep 15, 2021
Stable, offers good value for money, and requires very little maintenance
Pros and Cons
  • "The initial setup is very easy for small environments."
  • "There are a lot of manual steps on the operating system. It could be simplified in the user interface."

What is our primary use case?

Our main use case is to centralize all the logs from the infrastructure environment and the data center.

What is most valuable?

The most valuable aspect of the solution is the visualization with Kibana. What we have not yet started, yet, we plan to do, is to use machine learning.

The initial setup is very easy for small environments.

There is very little maintenance needed.

The solution is stable.

The scalability is good.

The solution offers good value for the price.

What needs improvement?

They could simplify the Filebeat and Logstash configuration piece. There are a lot of manual steps on the operating system. It could be simplified in the user interface.

For how long have I used the solution?

I've been using the solution for about a year at this point.

What do I think about the stability of the solution?

The stability is really good. We use it in a fully virtualized environment, and that's not a real recommendation from Elastic. However, even with how it's stored, even if it's not a recommendation, for this small environment we have here, it's stable enough. It's working.

What do I think about the scalability of the solution?

We're in the very early stages of usage. We only have maybe 20 people on the solution currently. We are increasing this, however. There will be more.

The solution is easy to scale. You can add new Elasticsearch clusters. It should be noted that you have to separate the different roles from Elasticsearch to other devices, so you need a little bit more knowledge to do it right.

How are customer service and technical support?

We've been in touch with technical support a little bit as we're still in negotiation. Right now, we are running the basic product which is free of charge. We're in negotiation with the vendor for a license, where we will get proper support. We need it.

Which solution did I use previously and why did I switch?

I'm also familiar with Splunk, which is more expensive.

How was the initial setup?

In our case, it was a simple installation process. It was just set up in small environments, however, if it's getting larger, it will be more complex as then you have to split all the different roles onto different machines, to get the performance you need.

Therefore, for small environments, it's very easy. If you're doing a big environment, then it's much more complex.

The only maintenance needed is for updating the systems. We're working on it to make it all more or less automatic. All we need to do is to implement the updates when they arrive.

What about the implementation team?

We just handled the initial setup internally. We did not need the assistance of any integrators or consultants. 

What's my experience with pricing, setup cost, and licensing?

It's a bit too expensive, however, it's not as expensive as Splunk, which is a good thing. It's okay. There are cheaper products that we know, however, this is a very rich product, and it's got a very wide functionality, and a wide range of functionalities which I don't see in the other products, especially not in the cheaper ones.

What other advice do I have?

I'm just a customer and an end-user.

Our company is always using the latest updates.

I'd advise new users that you need to do a POC or get a test installation. It's free of charge. It's important to ingest a lot of data so that you get a feeling of scalability and performance. To put something in your lab, for example, is very helpful. It's only when you have data in the system, that you can see the benefits of the Elastic environment.

I would absolutely recommend the solution to others. I'd rate it at a nine out of ten. I've been pleased with its capabilities overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1590165 - PeerSpot reviewer
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Real User
May 31, 2021
Offers certain log filtering capabilities and we can vet what we push into our database
Pros and Cons
  • "The solution is quite scalable and this is one of its advantages."
  • "There is an index issue in which the data starts to crash as it increases."

What is our primary use case?

While the solution is slated for making logging positions more centralized, at present we are gearing through it. A fully-fledged deployment of alignments is not yet in place.

We have adjusted the logs into the spec for a couple of our applications.

What is most valuable?

We consider all of the features to be valuable. With respect to 12B Kibana, all of the components fit in very well. Logsearch gives us certain log filtering capabilities and we can vet what we push into our database. This allows us only to log and ship limited items. Essentially, Logsearch plays a big role although not the most important one. 

What needs improvement?

The solution itself needs improvement. There is an index issue in which the data starts to crash as it increases.

This leads to an impact on the solution's stability.

The index and part of the solution's stage have weak points.

In the next release, I would like to see better plugins when integrating with, say, Microsoft Teams.

The Kibana dashboard is quite user-friendly and we have had no issues involving our technical team. However, some technical knowledge is required, especially if one wishes to create dashboards and as it relates to index management.

For how long have I used the solution?

I have been Vusing ELK Elasticsearch for plus or minus two years.

What do I think about the stability of the solution?

ELK Elasticsearch is definitely a stable solution. It is the spec that surprises most of the other logging solutions in the market.

What do I think about the scalability of the solution?

The solution is quite scalable and this is one of its advantages. We are trying to add or plug on to Elasticsearch at present.

How are customer service and technical support?

We have been open to solutions and haven't really had a need to rely on technical support. We've relied mostly on support forums.

This said, I would rate the support well, as we initially interacted with the support team and made use of Google.

How was the initial setup?

The initial setup had a bit of a learning curve for us while we acclimated ourselves to the use of the solution. However, after a while, it became quite easy. 

I would not say there was much complexity even at the outset, as we have an understanding of how to troubleshoot and do the installation.

There is more than enough documentation of the solution online. It is useful and you can find what you're looking for. There are also forums that can be of assistance. 

What other advice do I have?

While I cannot say for sure, as our organization is structured so that we work in silos with everyone looking after his own infrastructure, I would estimate that we have approximately 200 employees making use of the solution.

My advice to others who are considering implementing the solution is that they first make a plan to figure out how they wish to cluster the solution and the amount of data that must be ingested. Much planning would be involved. It would be wise to start with the open-source solution, which comes with many advantages, and to move on to the Enterprise version if there should be a need for dedicated support. 

I cannot posit whether management will wish to take this route, although this is definitely worth considering, as we are talking about a fully robust infinite solution across the board. 

I rate ELK Elasticsearch an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Analyst at a tech services company with 10,001+ employees
Real User
May 21, 2021
A very good product with good visualizations and stability
Pros and Cons
  • "I really like the visualization that you can do within it. That's really handy. Product-wise, it is a very good and stable product."
  • "They should improve its documentation. Their official documentation is not very informative. They can also improve their technical support. They don't help you much with the customized stuff. They also need to add more visuals. Currently, they have line charts, bar charts, and things like that, and they can add more types of visuals. They should also improve the alerts. They are not very simple to use and are a bit complex. They could add more options to the alerting system."

What is our primary use case?

We are primarily using it for monitoring. It is used for server monitoring.

What is most valuable?

I really like the visualization that you can do within it. That's really handy. Product-wise, it is a very good and stable product.

What needs improvement?

They should improve its documentation. Their official documentation is not very informative. They can also improve their technical support. They don't help you much with the customized stuff.

They also need to add more visuals. Currently, they have line charts, bar charts, and things like that, and they can add more types of visuals. 

They should also improve the alerts. They are not very simple to use and are a bit complex. They could add more options to the alerting system.

For how long have I used the solution?

I have been using this solution for one year.

What do I think about the stability of the solution?

Stability-wise, it is very good. Once the data starts coming in, it is very stable. I didn't find any big glitches in it.

How are customer service and technical support?

We contacted their technical support once. I didn't find them very good. They are there just to provide documentation and stuff. They don't help you much with the customized stuff. They could improve that. I would rate them a two out of five.

How was the initial setup?

It is complex because it is not Windows-based. It is Linux-based, so one must know Linux to deploy it properly. It is not a product that you can install with just multiple clicks. You need to understand it.

What was our ROI?

It seems good in terms of return on investment. It is a monitoring solution, and it triggers alerts before something happens. For example, it triggers an alert when the space in Windows reaches an 80% limit. I would say it is a good investment. We are able to fix things before they go wrong. If we didn't have Elasticsearch, things would go wrong, and we would be spending more time fixing them later on.

What other advice do I have?

I would advise others to first know Linux because it would most probably be on Linux. If you're good at Linux, you will be good at this as well.

I would rate ELK Elasticsearch an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kumar Mahadevan - PeerSpot reviewer
Kumar MahadevanIT Infrastructure Analyst at a computer software company with 11-50 employees
Real User

You're right Ayesha. ELK stack is not for the faint of heart. One needs strong Linux admin skills and also to understand KQL, data structures, data pipelines, etc.



It is a very customizable product and if using an on-prem solution one needs to understand Sharding, Index Lifecycle management, etc.



Highly recommended.


Buyer's Guide
Download our free Elastic Search Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Elastic Search Report and get advice and tips from experienced pros sharing their opinions.