The features are very good.
The solution offers impressive advanced protection.
The pricing is quite reasonable.
It's fairly simple to implement.
The features are very good.
The solution offers impressive advanced protection.
The pricing is quite reasonable.
It's fairly simple to implement.
The stability needs to be improved. There are bugs that you have to deal with.
I've been working with the solution for around two years at this point.
The stability isn't ideal. There are some bugs and other issues we have came across in the last two years. From that perspective, there needs to be some improvement.
Technical support is, at one level, good. The turnaround on queries takes some time, however, I would say it's not less of an amount of service as compared to Microsoft.
We also work with Microsoft Defender. From a Microsoft product perspective and stability perspective, I would recommend Defender. From the feature perspective, from an advanced protection perspective, ESET is good.
The initial setup is easy. It's not a complex or difficult process.
The cost is not too high. They have reasonable pricing.
We are managed risk providers, a MRSP. We have a partnership with ESET.
It's a good solution and perfect for small and medium-sized organizations.
I'd rate the solution at an eight out of ten. All features are available and they are good, however, they need to deal with some bugs.
Management console, where you can manage all devices on the network from your PC.
Management console means I don’t have to physically go and update the PCs. I can check their status from my desktop.
Assuring all users that all types of malware/ransomware are covered (this is hard to do, I know).
One and a half years.
No. Assuring all users that all types of malware/ransomware is covered...
No.
An eight out of 10.
Yes, we switched as ESET was easier to use, has management console functions, and the application is cost-friendly for a small business.
Yes. Phone support provided was great and the GUI steps are easy to follow.
If you are running a small business and don’t need an over-the-top product, ESET is a good product. Cost-friendly and easy to manage for a small number of devices on the network. Phone support has been marvelous.
Yes, I looked at McAfee, Norton, and Malwarebytes.
ESET is a good product. Cost-friendly and easy to manage for a small number of devices on the network. Phone support is great, and they always get back to you.
I used Eset Smart Security in the passed four years and two big cons are that initial scan took longer than expected and for me it was difficult to install first time.