Easy to use security solution, helps to secure connected devices against viruses in the digital world.
Product Manager at a comms service provider with 1,001-5,000 employees
Easy to use security solution, helps to secure connected devices against viruses
Pros and Cons
- "Easy to use security solution, helps to secure connected devices against viruses in the digital world."
- "We have cooperated with ESET for many years and resell their products with orange branded versions that help us to create revenue of more than €3 million yearly."
- "iOS compatibility for mobile security and parental control."
- "iOS compatibility for mobile security and parental control."
What is most valuable?
What needs improvement?
iOS compatibility for mobile security and parental control.
For how long have I used the solution?
Since 2008.
What do I think about the stability of the solution?
None.
Buyer's Guide
ESET Endpoint Protection Platform
March 2026
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What do I think about the scalability of the solution?
None.
How are customer service and support?
Very good, very prompt responses. So far, frankly speaking, we have had more technical issues on our side than on the ESET side.
Which solution did I use previously and why did I switch?
ESET is a top Slovak company, renowned in the industry as is their solution. Previously I tried AVG and McAfee solutions, but did not feel my device was really secure.
How was the initial setup?
Straightforward.
What's my experience with pricing, setup cost, and licensing?
Pricing per month, for security services as apps in CEE pricing: up to €2 monthly is OK.
With pricing around €5 per month you have to provide really strong value as it is already at the level of one quarter of a telco bill.
Which other solutions did I evaluate?
Not really. By the time we started cooperation with ESET, their competitors didn’t even have local support in Slovakia.
What other advice do I have?
We have cooperated with ESET for many years. We resell their products with orange branded versions that help us to create revenue of more than €3 million yearly.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
Senior Systems Engineer at a tech services company with 51-200 employees
Management console enables managing all devices from a PC; good for a small business
Pros and Cons
- "If you are running a small business and don’t need an over-the-top product, ESET is a good product, cost-friendly and easy to manage for a small number of devices on the network, and phone support has been marvelous."
- "Assuring all users that all types of malware/ransomware are covered (this is hard to do, I know)."
What is most valuable?
Management console, where you can manage all devices on the network from your PC.
How has it helped my organization?
Management console means I don’t have to physically go and update the PCs. I can check their status from my desktop.
What needs improvement?
Assuring all users that all types of malware/ransomware are covered (this is hard to do, I know).
For how long have I used the solution?
One and a half years.
What do I think about the stability of the solution?
No. Assuring all users that all types of malware/ransomware is covered...
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
An eight out of 10.
Which solution did I use previously and why did I switch?
Yes, we switched as ESET was easier to use, has management console functions, and the application is cost-friendly for a small business.
How was the initial setup?
Yes. Phone support provided was great and the GUI steps are easy to follow.
What's my experience with pricing, setup cost, and licensing?
If you are running a small business and don’t need an over-the-top product, ESET is a good product. Cost-friendly and easy to manage for a small number of devices on the network. Phone support has been marvelous.
Which other solutions did I evaluate?
Yes, I looked at McAfee, Norton, and Malwarebytes.
What other advice do I have?
ESET is a good product. Cost-friendly and easy to manage for a small number of devices on the network. Phone support is great, and they always get back to you.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
ESET Endpoint Protection Platform
March 2026
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
IS-Operations Security Analyst at a energy/utilities company with 10,001+ employees
The CLI Scanning is used for scanning our corporate storage (endpoint) for malware that our onboard scanner (MS Endpoint) misses.
Pros and Cons
- "Personal experience with the real-time scanner was excellent and we wanted to create a second layer of detection on our systems, without going through the expense and trouble of running a second AV on our systems."
What is most valuable?
The CLI Scanning is used for scanning our corporate storage (endpoint) for malware that our onboard scanner (MS Endpoint) misses.
Personal experience with the real-time scanner was excellent and we wanted to create a second layer of detection on our systems, without going through the expense and trouble of running a second AV on our systems.
How has it helped my organization?
On notification of a potential malware issue via FireEye, or PaloAlto, we launch a scan against the endpoint C$ share and the user's network drive.
Automatic cleaning is enabled, and often finds the malware the MSEPP has missed, plus additional malware.
We use app locker to prevent execution of downloaded malware so ESET is simply used to clean up after the fact.
What needs improvement?
From our perspective, no real issues with the application.
Personally, I use it on my desktop/laptop/tablet and have had no issues with signature or application updates.
I hope to convince our Application team to adopt it over our MSEPP solution but due to the difference in price, it's not likely.
What was my experience with deployment of the solution?
We haven't had any issues with deployment.
What do I think about the stability of the solution?
We haven't had any issues with stability.
What do I think about the scalability of the solution?
We haven't had any issues with scalability.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at a tech services company with 51-200 employees
In 3 years of use, there have been no infections. License fees are an issue.
Pros and Cons
- "The application runs in the background without a noticeable impact on my laptop."
- "ESET requires a yearly license fee. That license fee is significant for SOHO users."
Valuable Features:
The application runs in the background without a noticeable impact on my laptop. In 3 years of use, there have been no infections (as far as I know...). The application is being put to the test, as about once a week I get a notification from ESET of another virus that was detected and quarantined. ESET's operation is in stark contrast to another popular security firewall that I tried 3 years ago before choosing ESET. That 'other' firewall noticeably slowed all other applications, forcing me to remove it.In anycase, my experience with ESET has been good so far.
Room for Improvement:
ESET requires a yearly license fee. That license fee is significant for SOHO users. Users considering a purchase should look at both performance and license pricing of the top vendors before making a decision. The ESET license price is discounted only if one is willing to purchase a 3-year license. That's a long time window for a PC, in my opinion.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Manager at a tech company with 51-200 employees
ESET Smart Security 5 is a powerful internet security suite
Pros and Cons
- "ESET Smart Security protects your computer against real world threats and malware attacks and provides added security layer with spam filtering, firewall and parental control."
- "Malware detection is good but repairing is not always up to the mark."
Valuable Features:
Resource use is very impressive as it has smallest impact on CPU and RAM.Provided features are ThreatSense technology, Antispyware, Host-Based Intrusion Prevention System (HIPS), Cloud-Enhanced Whitelisting, Antispam, Intelligent firewall, Gamer mode and Parental controls which are more than enough for appropriate security and protection.Control interface is clear and easy to use with main items available in the left had pane.SysInspector is available for advanced users to look at active processes, critical files, network connections and drivers to identify any unwanted programs affecting the system.
Room for Improvement:
Malware detection is good but repairing is not always up to the markInitial scan is slow
Other Advice:
ESET Smart Security protects your computer against real world threats and malware attacks and provides added security layer with spam filtering, firewall and parental control.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager of eCommerce at a tech company with 51-200 employees
powerful, but not the best level of protection against viruses
Pros and Cons
- "The program is classified among the first in the field of protection and the most competitive."
- "It has a very inconvenient way of activating the beta NIS when you have to type in the key"
Valuable Features:
- guard against any threats that you are on social networks, in sailing, work, play online or exchange data via removable media.
- The program is classified among the first in the field of protection and the most competitive.
- Detects viruses and then destroys them professionally
- saves battery for your laptop because it is not greedy with the RAM and CPU
- protection for three PCs with just one license
Room for Improvement:
- problem with updating Zonealarm (at time)
- vulnerability protection mode is only for 32-bits of architecture
- difficult to uninstall
- It has a very inconvenient way of activating the beta NIS when you have to type in the key
Other Advice:
I used Norton Internet Security Suite two years ago. I remarked that the improvement and protection tool, specifically in version 2012, should have included a professional panel, like putting in a restore point of the total system. It is not very greedy with the RAM and processor, which allows you to save battery.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
I used Eset Smart Security in the passed four years and two big cons are that initial scan took longer than expected and for me it was difficult to install first time.
IT Director at a tech services company with 201-500 employees
Endpoint security solution that runs efficiently in the background without consuming system resources
Pros and Cons
- "We do not have a domain structure yet but we can manage our client stations via this solution's managing interface. This means that we don't need to have any extra management platforms."
- "It would be great to have VIP functions added to the solution in a future release."
What is our primary use case?
We use this solution for the endpoint protection of our clients. It is deployed across multiple locations including our headquarters, construction yard, and airport operation centers.
How has it helped my organization?
We do not have a domain structure yet but we can manage our client stations via this solution's managing interface. This means that we don't need to have any extra management platforms.
What is most valuable?
The fact that this solution runs in the background without consuming system resources has been the most useful.
What needs improvement?
It would be great to have VIP functions added to the solution in a future release.
For how long have I used the solution?
I have used this solution for seven months.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We implemented this solution using our in-house team. It only took a few days.
What's my experience with pricing, setup cost, and licensing?
This is not an expensive solution.
Which other solutions did I evaluate?
We looked into using Trend Micro but the service was terrible.
We have also worked with Symantec when it has been installed with certain clients. This is also a good solution but does consume additional resources in the background.
What other advice do I have?
I would rate this solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-Founder at a computer software company with 201-500 employees
Easy on system resources, priced well, and scalable
Pros and Cons
- "The solution provides good accessibility and is not heavy on resources when there are updates or when it is in operation."
- "We use ESET Endpoint Security for many things, it has a lot of functionality, for example, it can be used for device control, secure browser access, URL control, web access protection, and anti-spam."
- "They should have better support for different languages and auto-upgrading."
- "They should have better support for different languages and auto-upgrading."
What is our primary use case?
We use ESET Endpoint Security for many things, it has a lot of functionality. For example, it can be used for device control, secure browser access, URL control, web access protection, and anti-spam.
What is most valuable?
The solution provides good accessibility and is not heavy on resources when there are updates or when it is in operation.
What needs improvement?
They should have better support for different languages and auto-upgrading.
For how long have I used the solution?
I have been using this solution within the last 12 months.
What do I think about the stability of the solution?
ESET Endpoint Security is stable.
What do I think about the scalability of the solution?
I have found the solution scalable. If there are any bugs or glitches they are normally fixed fast in a patch release.
We have approximately 5,000 users using this solution.
How are customer service and technical support?
The technical support is very knowledgeable, and the response time is also what is expected.
How was the initial setup?
The installation is easy and it takes only a short time. If you have access to the Active Directory then it is simple.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable compared to competitors.
What other advice do I have?
I would recommend this solution to others
I rate ESET Endpoint Security a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2026
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Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros
sharing their opinions.
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We use a cifs share for our file server, i mapped it to a standalone server and run scans over the weekend.