ESET Endpoint Protection Platform Reviews

I am using ESET Endpoint Security for our basic protection. 

ESET Endpoint Security could improve EDR integration.

I have been using ESET Endpoint Security for approximately two years.

ESET Endpoint Security is stable, I did not have any issues with it.

We have approximately 50 people using the solutions but we have 100 servers running it.

We will increase the usage of the solution over time.

We use our local distributor for support and they are very good and friendly.

I previously used Symantec and BitDefender.

The initial setup of ESET Endpoint Security can be a little challenging, but overall it is straightforward. If we are to implement the solution for 100 employees it will take approximately one week.

I did the implementation of ESET Endpoint Security with my team.

We do not have many people managing the solution. 

The cost of the solution is hard to justify even if the EDR operates well.

My advice to others is this is a very good solution for email protection but for the EDR and SIEM, the integration is not at a high level. However, if you use it for traditional protection it is good.

I rate ESET Endpoint Security an eight out of ten.

We primarily use the solution for endpoint security.

It has a lot of tools. I need a tool to have some type of check when people connect to public WiFi. I was able to build some types of profiles and have ESET check the connection type. If there is weak encryption, it will not connect. That is cool. That wasn't available as a feature from Symantec. There's a lot of customization you can do with ESET. There is a lot you can do with it.

I would say the best feature that I like is the isolation. If it detects ransomware or something, it can isolate that computer. It disconnects it from the network.

The solution is stable.

It's scalable. 

The technical support has been helpful and responsive. 

I'm not the person who can suggest some improvements. I haven't covered all of  ESET as it is big. I haven't used it all. I'm just touching the surface of it and therefore can't tell how good it is.

So far, it's good. That said, I haven't looked at 50% of it. 

It can be hard to set up if you need to customize it. 

Maintenance can take a while. 

I've been using the solution for two years. 

The solution is very stable. There are no bugs or glitches and it doesn't crash or freeze. It's excellent. 

The product can scale. 

I've dealt with technical support for some type of onboarding. I had a question about the WiFi area. They took the time and explained it to me. I thought it was a feature request or something. They are responsive. They explain all the details and they suggest fixes and solutions for you. They're good.

We have used Symantec. My experience with Symantec is really limited. We switched over to ESET. We didn't have a lot of options with Symantec. For example, we wanted something with a lot more options.

The solution is in the middle of complex and simple. It's not very straightforward if you want some customization, for example. Therefore, it depends. Out of the box, it works great. However, we use IPsec, so the firewall needs people to remote in and remote out. We want to allow some type of traffic over the IPsec when people connect to remote. That said, that has to add some IPs and some policy sets.

There are some policy set modifications. You've got to know it. You've got to just look at it, however, it's easy enough to figure it out. If anyone has some security background, they will figure it out. It is not super complicated if you have a bit of knowledge.

The updates are now the problem. You need time with ESET for cleaning out PUAs and potentially unwanted applications. It gives alarms and there are so many alarms. When we first set it up I just tried to enable all the alarms for the unwanted applications, for things that looked suspicious. However, now there are a ton of alarms. In terms of maintenance, that will need time. However, that's just to clean up garbage applications from your endpoints. It's not really the ESET setup.

I have no idea what the exact pricing is. 

We're customers and end users. 

The management is cloud-based. All the endpoints report to the cloud. However, we have hybrid people who work from home and people who work on-site. Everyone has ESET.

I'd rate the solution ten out of ten. It's great.

If people want to try ESET, I would say, "Go for it." I love it. It seems to have everything I wanted, and it does a good job. I didn't have any problems. There are basically no problems with it.

ESET Endpoint Antivirus is a solution for customers with workstations tied to the company network. It's a base ESET product for endpoint protection. 

A fast, effective, and lightweight product for endpoint protection. You don't see it until it reports found malware.

ESET is the fastest solution on the market. It's also highly reliable. On top of the base configuration, you can set it to respond to events such as ransomware detection with network isolation and other automatic tasks. Our customers prefer ESET because it's reliable, fast, and light on system resources. If your devices don't have much RAM, having an antivirus solution that doesn't use many resources is critical.

It would be nice to have more features in vulnerability scanning, which I believe will happen eventually because it already has some basic functionalities.

I have used Endpoint Antivirus for 16 years.

I rate ESET Endpoint Antivirus 10 out of 10 for stability.

Everything depends on how well you've built your network. If your network is centralized, has good bandwidth, and you have the correct set of permissions, you'll have no problem deploying ESET. If your network topography is decentralized, you'll need more steps. Also, there is a cloud solution. The cloud-based ESET Protect server can manage up to 50,000 computers, so keep it in mind if you have more. 

ESET Endpoint Antivirus is a proven product, built for the last 35 years, brushed and polished to perfection. Customers rarely see malfunctioning of any kind, and if it happens, support will take care of it immediately. There are five different methods to deploy protection on endpoints, with the ability to set the smallest detail in the process. And pretty much everything works flawlessly. There are no limitations to the number of distribution points, number of administrators, configurations of permission sets, or anything that can interfere with the solution's scalability.

The customer support is better than the product. 

Positive

I rate ESET Endpoint Antivirus 10 out of 10 for all it is. It's a proven product, polished to perfection, and in the top five products globally. It isn't complicated to set up; believe me, I've been deploying it for 16 years. ESET has been in this field for a long time, so everything is mature and seamless. 

The deployment time depends on the network size. From a few hours for the network of 30 endpoints, including the ESET Protect server deployment, to a few days if you have thousands of endpoints and other solutions that need removal.

We deployed the solution in-house.

I rate ESET Endpoint Antivirus a seven out of 10 for affordability, but it lacks features that some pricier products have. The price of Endpoint Antivirus is somewhere in the middle regarding the competitors. It's a decent value. There aren't any additional costs, and the solution is low-maintenance on the customer's end. 

I rate ESET Endpoint Antivirus a nine out of 10 overall. Some minor improvements could be made, but customers are happy with Endpoint Antivirus. You don't see it as it's very low on resources, but it's a powerful endpoint client packed with functionalities that can make a difference between hacked and a healthy network.

I recommend using Endpoint Antivirus with ESET Protect server for centralized management, maximum security policies, and automatic isolation tasks for eventualities. A better product, ESET Endpoint Security, brings web control, anti-spam filtering, and a firewall to control the network traffic on your endpoints. The antivirus solution doesn't have those features, so consider the latter if you need those additional functionalities. ESET Endpoint Security also has a secure browser that encrypts communication between the keyboard and the browser. This feature is crucial for banking services and anything online where you're typing in sensitive information or user credentials.

The primary use case of the solution is to manage endpoint security.

ESET Endpoint Security's ransomware protection is good.

The support and documentation have room for improvement.

The migration between on-prem and cloud has room for improvement.

I have been using the solution for three years.

The solution is stable.

We previously used Microsoft Defender but it is not as mature as ESET Endpoint Security.

The on-prem deployment is not straightforward but the cloud deployment is easy.

I give the solution a seven out of ten.

We have 200 people using the solution.

We have two admin people managing the solution.

We use this solution mainly for devices, for antivirus. It also has a firewall that's the extra layer of protection besides the 40-bit file.

We also have a console that we can monitor and get alerts if a certain device is attacked. If there is an attack, we quarantine or upgrade.

We have not had problems with the solution. Whenever we were attacked, it would protect our devices.

The tools and the features available with this solution are very competitive. It is always updated to prevent upcoming attacks.

We set up our devices to update on a daily basis. We also run our weekly scan each week. Doing it this way, we never had any problems.

I would say this product can be improved if it fully protected everything like consolidated.

I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now.

I have been using this solution for about ten years.

My impression is that it is a very stable solution because we've been using it for ten years and are very happy with it.

The scalability varies because there are lots of different packages. They have antivirus, Endpoint Security, and many different versions. They also have up to personal and student licenses. So it is very flexible.

We work with the third-party partner that we were recommended by ESET. We have always worked with these guys and they have always been on the ground whenever they are needed. They have always assisted and came through for us.

I would say the customer service is excellent.

Positive

Previously we used Norton Antivirus. If I remember correctly, some incidents happened then and we lost confidence in them. That's why we moved to ESET.

The initial setup was easy. I would rate it a ten out of ten.

When you use these solutions, you always have to go through a partner. So, because we were going through a partner, they were the ones who helped us deploy it.

I would rate ESET's pricing plan an eight out of ten, with one being cheap and 10 being expensive.

I would recommend this solution because it's quite stable and it does what it's supposed to do and that's good enough.

We have used this solution both personally and in our organization. At one point, we actually had up to 100 users connected using ESET.

I would rate ESET as an overall product, an eight out of ten.

This is a security solution and it is used to protect all of the client's systems. It is for data protection.

It's not using too much system capacity or memory. It's quite light. It's like there's nothing on the PC, yet it's working there behind the scenes. 

From my side, the best thing is the support from ESET headquarters. When we have a problem in two hours or three hours, we find a solution via ESET.

It is stable. 

It can scale as well. 

The pricing is reasonable.

There is no such thing as a 100% secure system. That said, the main problems are coming from the users and how they use the system, including how they open emails, go to the internet, et cetera. Maybe if they have a firewall system paired with ESET, so there are not as many concerns around the security of the WAN, that would be better. 

We hope that they can learn from and react to threats faster so that we are more protected in the future as new items arise. They need to update the system faster to ensure security is there in the case of new events. 

When users renew licenses, they should offer a discount.

I've been dealing with the solution since 2016. I've used it for seven years now. 

The solution is very stable. There are no bugs or glitches, and it doesn't crash or freeze. 

We have two companies here we've contracted with. One is with 750 computers and another one is with 100 PCs. 

The solution can scale. 

The technical support is really good. they are helpful, fast, and responsive. 

That said, sometimes, when we have a problem, we need a quick response, and they have many things to do on their side, so it can take two or three hours sometimes to get a reply from them.

Positive

It's quite simple to set up. People sometimes don't want to make much effort, however, technically, it's quite simple to implement the solution. They can do it themselves, yet we are always there, ready to install the solution.

How many people we need to deploy the solution depends. In the beginning, we can use one engineer to deploy the solution. However, it depends on the number of computers. If we install it on about ten PCs, for example, we can also handle the training for the local IT people who can then make the installation.

We do not normally handle the maintenance afterward. However, depending on the contract, we can assist with support. Usually, we have two engineers that can assist our clients if they need help.

We can install the solution for clients. 

The ROI is high since using the product can avoid many problems. I'd rate the ROI five out of five. 

The price is good when you compare it to other solutions. That said, when the client needs to renew the license for the next year, it is the same price. Maybe they can do a discount for renewing the license. That would make it more attractive.

The license is annual. Users can also choose to do a three-year license. 

If a client needs extra features, we need to discuss locally so we understand how we can help the customer and how much it will cost.

I'd rate it four out of five in terms of affordability, with one point taken off for issues around renewing the license. 

I've been looking into SentinelOne.

I'm a reseller. We are selling, installing, and doing training for the users.

We deal with the latest version of the solution.

I'd rate the solution eight out of ten.

The primary use case of ESET Endpoint Security is the antivirus.

The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus.

I believe I can find it in the most recent version in a sandbox. Network Security in a Sandbox It includes seven different tools, including network security, IPS/IDS, and ESET which is also valuable.

It is easy to use.

The user interface is very easy. 

API integration is good. 

They have an iteration tool that makes the API connection flawless.

I don't see changing EDR in the cloud's future. Tool for being proactive. The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future. But, proactive is excellent.

I would like to see ESET include the Proactive feature. The process is killed by decision support. Unplug the endpoint book station from the network.

If you do not use Cynet, it must be added to ESET Endpoint.

I have worked with ESET Endpoint Security for five years.

I have a three-year service agreement with ESET to sell green. It's been three years, and I believe it's near the end of the year. 

 I have no issues with ESET; it's the workstation's ESET and Cynet. I believe are perfect solutions.

I am working with EDR, it's a full version. We have updated it to the latest version.

It is a central update, it's cloud maintenance.

Because I do not have any sensitive data, it is sufficient to use the public cloud.

ESET Endpoint Security is very stable.

All of the update releases are very established.

I would rate the stability a nine, or ten out of ten.

I have not experimented with scalability.

With servers, we have approximately 3, 000 users in my department. This includes the hardware and virtual servers.

We have no issues with the local technical support team that we use in Israel.

I would rate them a five out of five.

They are excellent. 

They respond quickly and speak the language, which is beneficial.

I am working with a new Endpoint Security Company, and the name of the product is Cynet.

I am still working with Cynet.

Instead of Cynet, it is an EDR. It is now extended XDR. It is an extended response.

For Endpoint Security, I use both ESET and Cynet. However, unlike ESET, Cynet is a proactive tool. MDR is included. It is also paired with SOC.

One of the companies I oversee is one of the Mator company's branches, and they use Cisco Endpoint Security, which is a terrible tool when compared to ESET or Cynet.

The initial setup is very simple.

We require one person a few hours per month for maintenance.

I have about 3,000 endpoints and a three-person IT team.

I have purchased the full version.

I would rate the pricing a three out of five.

It is not expensive, but it is also not inexpensive. There is room for improvement, and the price could be lower.

I would rate ESET Endpoint Security an eight out of ten.

We primarily use the solution for security reasons, including for protection against antiviruses.

The protection and security have been great.

I like the integration; it lets you see the product installed on a particular computer.

There are good documentation and tutorial materials.

It's scalable. 

Right now, the link between the Protect Server and the proxy features don't really work as intended. 

I've had a few other instances where the program stops running, and then you have to restore and reset it. 

If those features can be worked on, that would be very helpful.

A bit more remote access would be ideal. 

I've been using the solution since about 2012. 

Sometimes it is not running as well. When it actually doesn't work properly, then the whole process of reinstalling it is more or less a tedious task. If they could actually work on that and make it a lot better, that would be good.

The product is the only one I've ever known so far in terms of such deployment. I'm not comparing it with any other solutions. I love the control that it gives you on even on a large scale. When we deployed now to over 100 users and it worked well. For us, it is scalable. 

Right now, we're up to 120 machines. It keeps increasing and therefore we will increase usage. 

I don't really deal with support. I mostly do my own research. I've never had to engage with support with the access I have to tutorials and documentation.

I did not previously use a different solution. 

It's a little bit complicated to set up. Even the deployment process for the endpoint that's deployed through GPO. Obviously, when you have the agent deployment is quite a challenge, so it just doesn't work as a straightforward deployment. You want the endpoint antivirus to be able to talk with the Protect Server. However, it's the deployment that's a bit of a challenge.

I'd rate it four out of five in terms of the ease of setup. 

The deployment takes longer than we anticipated. 

I just did the initial setup myself in-house.

I haven't witnessed an ROI. 

I was put on an educational discount. I paid about $1000. I'd have to look through my records. However, we paid maybe $600 to $1000 for this product. I pay for the product every two years. There are no extra costs or fees beyond the licensing. 

I'd advise others to use the solution. 

I'd rate the solution eight out of ten since I have yet to experience any intrusion.