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Hadži-Aleksandar Šešević - PeerSpot reviewer
Information Technology System Manager at MERCATA VT
Real User
Aug 9, 2023
Detects threats easily and has a great administration feature
Pros and Cons
  • "The administration is its most valuable feature as I can see all versions in one place."
  • "I used Avira previously and ESET lacks certain aspects in comparison to Avira."

What is our primary use case?

The solution is used for endpoint users and Samsung servers.

What is most valuable?

The administration is its most valuable feature as I can see all versions in one place. 

What needs improvement?

I used Avira previously and ESET lacks certain aspects in comparison to Avira. 

For how long have I used the solution?

I have been using ESET Endpoint Antivirus for two years.

Buyer's Guide
ESET Endpoint Protection Platform
September 2026
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What do I think about the stability of the solution?

It is a highly stable solution. 

What do I think about the scalability of the solution?

At present two hundred people are using the solution. 

Which solution did I use previously and why did I switch?

Previously I had used Avira, which is a German antivirus solution. 

How was the initial setup?

ESET's initial setup is straightforward. The setup follows a standard procedure. 

What's my experience with pricing, setup cost, and licensing?

ESET is cheap.

What other advice do I have?

I recommend using the solution. I rate the overall solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT specialist at SNP Poland
Real User
Aug 3, 2023
Provides good scalability and efficient security features
Pros and Cons
  • "ESET Endpoint Security’s most valuable feature is the management console."
  • "The product’s AI implementation feature could be better for learning user behavior."

What is most valuable?

ESET Endpoint Security’s most valuable feature is the management console. Additionally, it doesn’t need a high-performing CPU for software servers. It has the best security feature as well. It provides 100% security by detecting dangerous web pages and illegal sources.

What needs improvement?

The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additional agents for it at present.

For how long have I used the solution?

We have been using ESET Endpoint Security for three years. At present, we are using the latest version.

What do I think about the stability of the solution?

I rate the product’s stability a nine out of ten.

What do I think about the scalability of the solution?

The product is highly scalable. I rate its scalability a ten out of ten. There are 150 users in one organization and 25 users in another organization that I manage. It is suitable for medium businesses.

How was the initial setup?

The product’s initial setup is straightforward and fast. I rate the process a nine or ten out of ten. It requires minimal technical staff for deployment.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.

What other advice do I have?

ESET Endpoint Security is a good product for finding new devices and alerting administrators. It has always succeeded compared to other solutions. I never have a problem with security using it. It provides 100% safety for the environment and users.

I rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
ESET Endpoint Protection Platform
September 2026
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,683 professionals have used our research since 2012.
Kaveesha Liyanage - PeerSpot reviewer
Student at University of Huddersfield
Real User
May 31, 2023
Offers parental control options and easy-to-setup
Pros and Cons
  • "It can block certain web pages that may contain viruses or pose a threat to the computer."
  • "The problem was that it didn't support Windows 7."

What is our primary use case?

ESET Endpoint Antivirus has several useful features. Firstly, it offers parental control options, allowing users to manage and restrict access for children. Additionally, it can block certain web pages that may contain viruses or pose a threat to the computer.

What needs improvement?

The problem was that it didn't support Windows 7. That's why I had to switch temporarily. So it should be more compatible with different operating systems.

For how long have I used the solution?

I have been using this solution for a year. I am using the latest version. 

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. It is not ten because it does not support Windows 7. 

What do I think about the scalability of the solution?

The scalability of the solution is good. Only I am using the solution. 

How was the initial setup?

The initial setup was fine. It was easy. It took less than an hour to deploy. 

What about the implementation team?

It was done in-house. I needed technical help while trying to update it to Windows 7. And I still wasn't able to do it. 

What's my experience with pricing, setup cost, and licensing?

I paid for a yearly license. It is not expensive; the pricing model is fine. 

What other advice do I have?

I am satisfied with ESET Endpoint Antivirus. I would definitely recommend using the solution. It is easy to use and a good solution. 

Overall, I would rate the solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Joseph Guay - PeerSpot reviewer
System Administrator at Korem
Real User
Apr 5, 2023
Simple and offers low false positives with good pricing
Pros and Cons
  • "Ransomware protection is embedded in the solution."
  • "It would be useful if they could automate the deployment more."

What is our primary use case?

We have 400 seats, and we use Linux Windows and don't have a lot of Macs, so we haven't tested the level of Mac protection. However, this solution is mostly for device protection from malware and ransomware. It's for endpoint security.

How has it helped my organization?

We had a log4j attack, and ESET was able to protect our server. 

What is most valuable?

They do not give us a lot of false positives.

It is not heavy on the server. It does not use a lot of computing power.

The facility of use is very good.

Ransomware protection is embedded in the solution.

It offers effective ransomware protection and good protection overall. 

We have been able to very effectively block attacks. 

The simplicity of the solution is excellent.

It can scale well. 

What needs improvement?

It would be useful if they could automate the deployment more. 

We have to deploy agent management before deploying software. For Windows, they have an all-in-one package. However, this is not available for Linux. If they had an all-stack protection for Linux, Windows, and Mac, that would be ideal. 

Basic technical support could be better. 

For how long have I used the solution?

We've used the solution for about four years. 

What do I think about the scalability of the solution?

We have around 400 seats in our company.

It's really great in terms of scaling. We haven't had any issues with extendibility. I have no fears about our being able to scale. 

How are customer service and support?

Technical support is okay. They have online chat. However, it's not always easy to reach the right person. You could get more premium support which is better and does direct you to more local support.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup isn't too difficult. I'd rate it nine out of ten in terms of the ease of setup. It's easy to deploy. We install it on-premise, and it is easy to configure. However, if you want to deploy more agents, you have to do it in two steps instead of one.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair. 

Which other solutions did I evaluate?

We are looking to do a demo of a variety of solutions to see how they would stand up.

What other advice do I have?

We are not an MSP. We are more of a client. 

Overall, they offer good protection at a good price and have a lot of functionality and configuration. It's my go-to product when I consider security at home or at my business. I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2004534 - PeerSpot reviewer
Works at a wholesaler/distributor with 51-200 employees
Reseller
Top 5Leaderboard
Mar 22, 2023
A good, medium-level MDR with useful deep-learning capabilities
Pros and Cons
  • "The pricing is reasonable."
  • "I'm unsure as to if they could actually support a large enterprise."

What is our primary use case?

The solution is primarily used as a security tool. We're a distributor of several security technologies. This is an MDR solution. It's similar to Sophos. It protects endpoints. It offers an antivirus and also manages malware as well. 

What is most valuable?

It's a good, medium-level MDR. It's good for medium-sized companies.

It's on par with other products on the market, when it comes to endpoint protection.

The remediation and deep learning are very helpful. They tout that malware can be killed within 30 seconds.

Its security approach is very deep.

It's stable and reliable. 

The solution can scale. 

The pricing is reasonable. 

What needs improvement?

I'm unsure as to if they could actually support a large enterprise.

They need to continue to develop their position within the MDR market.

They should develop an XDR solution. That would be the next step for them.

For how long have I used the solution?

I started with this company in January. However, the company has dealt with the solution for three or four years. 

What do I think about the stability of the solution?

If you have a simple setup, the stability is good. It is reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution offers good scalability. However, if it is a very large setup, for example, 10,000 or more endpoints, I'm not sure how it would hold up. 

We do not have a lot of customers using the solution. 

How are customer service and support?

Technical support is quite good. 

Which solution did I use previously and why did I switch?

I've dealt with many security solutions, including Sophos and Cynet. 

How was the initial setup?

I'm not sure how easy or complex the setup is. I do not handle the deployment. I'm in sales. 

What's my experience with pricing, setup cost, and licensing?

I'm not clear on the exact cost of the licensing. I don't handle the configurations. That said, the solution is not overly expensive. 

What other advice do I have?

I'm a reseller, and I work with system integrators in Italy.

ESET tends to push the SaaS contract.

I'd recommend the solution to other users. 

I would rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Nir Nat - PeerSpot reviewer
Medical Director at 0
Real User
Mar 14, 2023
Provides great protection
Pros and Cons
  • "ESET provides good protection."
  • "I don't know if it's possible but I'm always looking for better protection."

What is our primary use case?

I have a very simple use case which is for providing protection on my home network.

What is most valuable?

ESET provides good protection.

What needs improvement?

I don't know if it's possible but I'm always looking for better protection. 

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

This product is for personal use so I haven't tested scalability.

How was the initial setup?

The initial setup is straightforward, it takes a few minutes. 

What's my experience with pricing, setup cost, and licensing?

I think the licensing costs are reasonable. 

What other advice do I have?

If you're providing a solution that prevents people from gaining access to my network then I'm happy. I recommend this product and rate it 10 out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Freelancer at Freelancer
Real User
Mar 1, 2023
Light, easy to use, and offers good protection against threats
Pros and Cons
  • "It's light. I almost don't know that I am using it."
  • "It's not scalable in that you cannot use a license for multiple devices."

What is our primary use case?

We primarily use the solution for endpoint protection. It protects end-users and small companies as well.

How has it helped my organization?

It can keep PCs and devices secure. We can see if there are any issues from outside sources or emails that are a threat.

What is most valuable?

We have found we don't have many threats. We can look at the history and see which actions get declined. 

The price was very reasonable. 

It's light. I almost don't know that I am using it. The solution is stable. 

What needs improvement?

I can't speak to any missing features. 

It's not scalable in that you cannot use a license for multiple devices. 

We'd like the solution to make even more updates to ensure protection from the latest threats. 

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

The solution is stable and reliable. 

What do I think about the scalability of the solution?

The solution is scalable in that you pay for a license per device. If you need more licenses, you just buy them. That way, you can expand your coverage as needed. 

However, you cannot use a license on multiple devices. 

We have five users on the solution so far. 

How are customer service and support?

I've never used technical support. 

Which solution did I use previously and why did I switch?

I did not previously use other solutions. 

How was the initial setup?

The setup is easy. It was preinstalled on the computer. It took two minutes to put it as "active," and it would start working.

You do not need anyone to manage deployment and maintenance tasks. 

What was our ROI?

We have witnessed an ROI in terms of security. It saves money by having users avoid recovery costs when a device is attacked. 

What's my experience with pricing, setup cost, and licensing?

The product pricing is very reasonable.

You need to pay for a license for every device.

We pay an annual fee to use the solution. 

What other advice do I have?

I'm likely using the latest version of the solution. 

I'd recommend the solution to others. 

The software is stable and runs without any issues and users can check the actions that are taken and detected. It's easy to use. 

I'd rate the solution nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Consultant at a insurance company with 501-1,000 employees
Consultant
Jan 1, 2023
Reasonably priced, reliable, and user-friendly.
Pros and Cons
  • "It's easy to set up and quick to deploy."
  • "We'd like the solution to be a next generation antivirus with some sort of artificial intelligence or machine learning angle."

What is our primary use case?

We primarily use the solution for endpoint security. We use it on PCs, laptops, and software. It acts as an antivirus.

What is most valuable?

The solution is user-friendly with good memory. It's not heavy and very simple.

It is stable and reliable. 

We can scale the product if we need to.

The pricing is reasonable. 

It's easy to set up and quick to deploy. 

What needs improvement?

We'd like the solution to be a next generation antivirus with some sort of artificial intelligence or machine learning angle. 

For how long have I used the solution?

I've used the solution for around ten years. 

What do I think about the stability of the solution?

The stability I'd rate eight out of ten. It's very reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The scalability is good. I'd rate it seven out of ten. 

We have around 200 users on the solution right now. 

Which solution did I use previously and why did I switch?

We previously used McAfee. However, it was too heavy for us. It needed too much memory.

How was the initial setup?

The initial setup is pretty straightforward. I'd rate the ease of setup eight out of ten. 

Deployment should only be around two or three minutes. It is very fast.

What about the implementation team?

While we bought the solution from a third-party, we installed the solution ourselves, in-house. 

What's my experience with pricing, setup cost, and licensing?

We did not find the solution to be too expensive. 

The solution costs around $20 or $30 per user per year.

What other advice do I have?

We're customers and end-users. 

We are using the latest version of the solution. 

Overall, I would rate the product eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2009151 - PeerSpot reviewer
Senior Software Developer at a manufacturing company with 11-50 employees
Real User
Nov 24, 2022
Solid, thorough, and transparent behind the scenes
Pros and Cons
  • "It rarely gets in the way, and we don't even notice it scanning."
  • "I'm an end-user; from my experience, it's been solid, thorough, and transparent behind the scenes."
  • "I'm not aware of any areas that need improvement."

What is our primary use case?

We just use the solution for ongoing coverage and protection against malware. We have it on our machines, and we just let it do its thing. It does its scans, and there's real-time monitoring. It is basically for everyday use, we just put it on and let it go.

What is most valuable?

Overall, it's a good product. It's transparent. It rarely gets in the way, and we don't even notice it scanning. 

When something does come up that's problematic, it comes up with a popup and lets you decide whether to delete or quarantine.

The solution is stable. 

What needs improvement?

I'm not aware of any areas that need improvement. 

What we need is the same as what we would need with any other malware product. It's got to keep up to date with the latest threats, which they do. It's always an ongoing thing with endpoint protection or really with any kind of security, you've got to be up on the latest threats.

For how long have I used the solution?

I've used the solution for at least a couple of years. It's likely been around four or so.

What do I think about the stability of the solution?

The stability is perfect. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

I have not tried to scale the product. I wouldn't know if it scales. 

We have 20 employees on the product right now and about 15 endpoints. 

How are customer service and support?

I've never used technical support. I can't speak to how helpful or responsive they are.

How was the initial setup?

I'm not the network admin and therefore did not deal with the latest setup.

We have a network administrator that handles any necessary maintenance. 

What's my experience with pricing, setup cost, and licensing?

I don't deal with licensing. I'm not sure as to what it costs. 

What other advice do I have?

I'm an end-user.

From my experience, it's been solid, thorough, and transparent behind the scenes. It just does its thing. I'm very happy with it.

I would recommend it. I'd rate it nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1282533 - PeerSpot reviewer
ICT Manager at a construction company with 11-50 employees
Real User
Sep 25, 2022
Responsive technical support, scalability with small customers well defined, with a good interface
Pros and Cons
  • "The product is good and has a good interface."
  • "Technical support is very good and so far they have been very helpful and they resolved our problems in several hours."
  • "Dual management for the customer, who needs to access the local on-premise console from a remote cloud-based console."
  • "The deployment is complex and not very easy to use for most people; you need to be a well-informed IT person for deployment."

What is most valuable?

The normal security tracking and the real-time warning of viruses or possible threats. We have not currently used the Dynamic Scanner option to set it up for their servers to be checked, but we are planning on activating that on some of our computers. The reports and the data received by the ESET console to feed also our order management tools. The CMDB that we use and have a unique solution, a unique point that oversees all the solutions we have.

What needs improvement?

The price could be a little lower and the deployment process could be easier.
Dual management for the customer, who needs to access the local on-premise console from a remote cloud-based console.

For how long have I used the solution?

I have been using ESET Endpoint Security for the past few months.

What do I think about the stability of the solution?

We have not had any issues with the stability of ESET Endpoint Security.

What do I think about the scalability of the solution?

We are currently happy with the scalability of ESET Endpoint Security.  We are using it with some of our small customers and are not having any issues.

How are customer service and support?

Technical support is very good. Well, truthfully, we did not have any big issues, so we do not know if there is a real case, or what would happen, but so far, they have been very helpful and they resolved our problems in several hours.

How was the initial setup?

The deployment is complex and not very easy to use for most people. You need to be a well-informed IT person for deployment.

What about the implementation team?

The product is good. It has a good interface, but it was not as straightforward as we expected to deploy to the first computers, compared, for example, to the Kaspersky Security Center. You have complete many steps to manage to deploy it. Kaspersky was more efficient, more, let's call it, Adobe-proof.

What's my experience with pricing, setup cost, and licensing?

We found good pricing because we did a trade-off between Kaspersky to ESET.  They were very helpful to gain a customer at this moment in time, but the full price is probably a little higher than most other solutions.

Which other solutions did I evaluate?

I think that from the user perspective, it is very similar to Kaspersky. They don't have major differences. Maybe ESET has the Dynamic Scanner option which is something that Kaspersky does not have. That might be a plus towards the Zero-day issues that can come over, but so far, we did not have any use for it. We hope not to have any needs, even in the future.

What other advice do I have?

I would rate ESET Endpoint Security an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.