ESET Endpoint Protection Platform Reviews

The solution is an antivirus. It's for security. It protects us against hacking attempts.

I really like the solution and how it works. It's very secure. 

It is very easy to set up. 

The solution can scale.

It is very stable. 

This solution does not slow down your systems. It is very light. 

There is nothing to be improved right now. 

While the pricing is good, they could always lower it a bit. 

I've used the solution for ten years. I've used the product for a while. It may have been even longer. 

The stability is excellent. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The product can scale quite well. It's not a problem.

We have about 11 people (or a bit less) on the solution right now. We only have 11 stations and, therefore, will not need to increase usage anytime soon. 

We haven't had to contact anyone from ESET. The solution just works. We don't need support. I might have called them once, a long time ago, for a client.

We use ESET or Avast typically. That's all. I know of Kaspersky and it is a very bad antivirus. I don't like it. I don't know why. I find lots of bugs in this software. Symantec, I'm aware of it, however, I don't use it. It's very hard for the computer. McAfee is good for beginners.

We used to use Symantec and Norton. We switched from Symantec and Norton as they are very heavy on the computer. They slowed everything down.

The initial setup is effortless and straightforward. It's not overly complex or difficult. It only takes five minutes to deploy everything. It's very simple and very fast. 

After ten years, we haven't really had to worry about too much maintenance. 

We are able to handle the setup in-house. We did not need any outside assistance from any integrators or consultants. 

I have not seen any ROI at this point. 

We do have a license for the product. We buy it online. 

The cost is pretty reasonable. I'd rate it four out of five in terms of affordability. They could always lower the costs a little bit. 

We're using the latest version of the product. All my clients are using ESET.

I'd rate the solution ten out of ten. We recommend it to others all the time. 

We primarily use the solution for endpoint security.

It has a lot of tools. I need a tool to have some type of check when people connect to public WiFi. I was able to build some types of profiles and have ESET check the connection type. If there is weak encryption, it will not connect. That is cool. That wasn't available as a feature from Symantec. There's a lot of customization you can do with ESET. There is a lot you can do with it.

I would say the best feature that I like is the isolation. If it detects ransomware or something, it can isolate that computer. It disconnects it from the network.

The solution is stable.

It's scalable. 

The technical support has been helpful and responsive. 

I'm not the person who can suggest some improvements. I haven't covered all of  ESET as it is big. I haven't used it all. I'm just touching the surface of it and therefore can't tell how good it is.

So far, it's good. That said, I haven't looked at 50% of it. 

It can be hard to set up if you need to customize it. 

Maintenance can take a while. 

I've been using the solution for two years. 

The solution is very stable. There are no bugs or glitches and it doesn't crash or freeze. It's excellent. 

The product can scale. 

I've dealt with technical support for some type of onboarding. I had a question about the WiFi area. They took the time and explained it to me. I thought it was a feature request or something. They are responsive. They explain all the details and they suggest fixes and solutions for you. They're good.

We have used Symantec. My experience with Symantec is really limited. We switched over to ESET. We didn't have a lot of options with Symantec. For example, we wanted something with a lot more options.

The solution is in the middle of complex and simple. It's not very straightforward if you want some customization, for example. Therefore, it depends. Out of the box, it works great. However, we use IPsec, so the firewall needs people to remote in and remote out. We want to allow some type of traffic over the IPsec when people connect to remote. That said, that has to add some IPs and some policy sets.

There are some policy set modifications. You've got to know it. You've got to just look at it, however, it's easy enough to figure it out. If anyone has some security background, they will figure it out. It is not super complicated if you have a bit of knowledge.

The updates are now the problem. You need time with ESET for cleaning out PUAs and potentially unwanted applications. It gives alarms and there are so many alarms. When we first set it up I just tried to enable all the alarms for the unwanted applications, for things that looked suspicious. However, now there are a ton of alarms. In terms of maintenance, that will need time. However, that's just to clean up garbage applications from your endpoints. It's not really the ESET setup.

I have no idea what the exact pricing is. 

We're customers and end users. 

The management is cloud-based. All the endpoints report to the cloud. However, we have hybrid people who work from home and people who work on-site. Everyone has ESET.

I'd rate the solution ten out of ten. It's great.

If people want to try ESET, I would say, "Go for it." I love it. It seems to have everything I wanted, and it does a good job. I didn't have any problems. There are basically no problems with it.

The solution is used for endpoint users and Samsung servers.

The administration is its most valuable feature as I can see all versions in one place. 

I used Avira previously and ESET lacks certain aspects in comparison to Avira. 

I have been using ESET Endpoint Antivirus for two years.

It is a highly stable solution. 

At present two hundred people are using the solution. 

Previously I had used Avira, which is a German antivirus solution. 

ESET's initial setup is straightforward. The setup follows a standard procedure. 

ESET is cheap.

I recommend using the solution. I rate the overall solution a nine out of ten. 

We have 400 seats, and we use Linux Windows and don't have a lot of Macs, so we haven't tested the level of Mac protection. However, this solution is mostly for device protection from malware and ransomware. It's for endpoint security.

We had a log4j attack, and ESET was able to protect our server. 

They do not give us a lot of false positives.

It is not heavy on the server. It does not use a lot of computing power.

The facility of use is very good.

Ransomware protection is embedded in the solution.

It offers effective ransomware protection and good protection overall. 

We have been able to very effectively block attacks. 

The simplicity of the solution is excellent.

It can scale well. 

It would be useful if they could automate the deployment more. 

We have to deploy agent management before deploying software. For Windows, they have an all-in-one package. However, this is not available for Linux. If they had an all-stack protection for Linux, Windows, and Mac, that would be ideal. 

Basic technical support could be better. 

We've used the solution for about four years. 

We have around 400 seats in our company.

It's really great in terms of scaling. We haven't had any issues with extendibility. I have no fears about our being able to scale. 

Technical support is okay. They have online chat. However, it's not always easy to reach the right person. You could get more premium support which is better and does direct you to more local support.

Neutral

The initial setup isn't too difficult. I'd rate it nine out of ten in terms of the ease of setup. It's easy to deploy. We install it on-premise, and it is easy to configure. However, if you want to deploy more agents, you have to do it in two steps instead of one.

The pricing is fair. 

We are looking to do a demo of a variety of solutions to see how they would stand up.

We are not an MSP. We are more of a client. 

Overall, they offer good protection at a good price and have a lot of functionality and configuration. It's my go-to product when I consider security at home or at my business. I'd rate the solution nine out of ten.

We are using ESET Endpoint Security for monitoring our devices for security threats.

The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints.

I have been using ESET Endpoint Security for approximately three years.

ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable.

We have approximately 800 endpoint users using this solution.

The scalability of ESET Endpoint Security is good.

I have not used the support from ESET Endpoint Security.

I have not used other solutions prior to ESET Endpoint Security.

The deployment time depends on how many devices the user has. It typically can be done in one day.

I did the deployment of the solution with a team of three.

There is a license needed to use the solution and the price depends on the features you want to use. The overall price is reasonable.

I did evaluate other solutions before choosing ESET Endpoint Security.

We have three people that do the maintenance of the solution.

I would not recommend this solution depending on the company and the number of employees using it.

I rate ESET Endpoint Security a five out of ten.

We use this solution mainly for devices, for antivirus. It also has a firewall that's the extra layer of protection besides the 40-bit file.

We also have a console that we can monitor and get alerts if a certain device is attacked. If there is an attack, we quarantine or upgrade.

We have not had problems with the solution. Whenever we were attacked, it would protect our devices.

The tools and the features available with this solution are very competitive. It is always updated to prevent upcoming attacks.

We set up our devices to update on a daily basis. We also run our weekly scan each week. Doing it this way, we never had any problems.

I would say this product can be improved if it fully protected everything like consolidated.

I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now.

I have been using this solution for about ten years.

My impression is that it is a very stable solution because we've been using it for ten years and are very happy with it.

The scalability varies because there are lots of different packages. They have antivirus, Endpoint Security, and many different versions. They also have up to personal and student licenses. So it is very flexible.

We work with the third-party partner that we were recommended by ESET. We have always worked with these guys and they have always been on the ground whenever they are needed. They have always assisted and came through for us.

I would say the customer service is excellent.

Positive

Previously we used Norton Antivirus. If I remember correctly, some incidents happened then and we lost confidence in them. That's why we moved to ESET.

The initial setup was easy. I would rate it a ten out of ten.

When you use these solutions, you always have to go through a partner. So, because we were going through a partner, they were the ones who helped us deploy it.

I would rate ESET's pricing plan an eight out of ten, with one being cheap and 10 being expensive.

I would recommend this solution because it's quite stable and it does what it's supposed to do and that's good enough.

We have used this solution both personally and in our organization. At one point, we actually had up to 100 users connected using ESET.

I would rate ESET as an overall product, an eight out of ten.

This is a security solution and it is used to protect all of the client's systems. It is for data protection.

It's not using too much system capacity or memory. It's quite light. It's like there's nothing on the PC, yet it's working there behind the scenes. 

From my side, the best thing is the support from ESET headquarters. When we have a problem in two hours or three hours, we find a solution via ESET.

It is stable. 

It can scale as well. 

The pricing is reasonable.

There is no such thing as a 100% secure system. That said, the main problems are coming from the users and how they use the system, including how they open emails, go to the internet, et cetera. Maybe if they have a firewall system paired with ESET, so there are not as many concerns around the security of the WAN, that would be better. 

We hope that they can learn from and react to threats faster so that we are more protected in the future as new items arise. They need to update the system faster to ensure security is there in the case of new events. 

When users renew licenses, they should offer a discount.

I've been dealing with the solution since 2016. I've used it for seven years now. 

The solution is very stable. There are no bugs or glitches, and it doesn't crash or freeze. 

We have two companies here we've contracted with. One is with 750 computers and another one is with 100 PCs. 

The solution can scale. 

The technical support is really good. they are helpful, fast, and responsive. 

That said, sometimes, when we have a problem, we need a quick response, and they have many things to do on their side, so it can take two or three hours sometimes to get a reply from them.

Positive

It's quite simple to set up. People sometimes don't want to make much effort, however, technically, it's quite simple to implement the solution. They can do it themselves, yet we are always there, ready to install the solution.

How many people we need to deploy the solution depends. In the beginning, we can use one engineer to deploy the solution. However, it depends on the number of computers. If we install it on about ten PCs, for example, we can also handle the training for the local IT people who can then make the installation.

We do not normally handle the maintenance afterward. However, depending on the contract, we can assist with support. Usually, we have two engineers that can assist our clients if they need help.

We can install the solution for clients. 

The ROI is high since using the product can avoid many problems. I'd rate the ROI five out of five. 

The price is good when you compare it to other solutions. That said, when the client needs to renew the license for the next year, it is the same price. Maybe they can do a discount for renewing the license. That would make it more attractive.

The license is annual. Users can also choose to do a three-year license. 

If a client needs extra features, we need to discuss locally so we understand how we can help the customer and how much it will cost.

I'd rate it four out of five in terms of affordability, with one point taken off for issues around renewing the license. 

I've been looking into SentinelOne.

I'm a reseller. We are selling, installing, and doing training for the users.

We deal with the latest version of the solution.

I'd rate the solution eight out of ten.

The primary use case of ESET Endpoint Security is the antivirus.

The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus.

I believe I can find it in the most recent version in a sandbox. Network Security in a Sandbox It includes seven different tools, including network security, IPS/IDS, and ESET which is also valuable.

It is easy to use.

The user interface is very easy. 

API integration is good. 

They have an iteration tool that makes the API connection flawless.

I don't see changing EDR in the cloud's future. Tool for being proactive. The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future. But, proactive is excellent.

I would like to see ESET include the Proactive feature. The process is killed by decision support. Unplug the endpoint book station from the network.

If you do not use Cynet, it must be added to ESET Endpoint.

I have worked with ESET Endpoint Security for five years.

I have a three-year service agreement with ESET to sell green. It's been three years, and I believe it's near the end of the year. 

 I have no issues with ESET; it's the workstation's ESET and Cynet. I believe are perfect solutions.

I am working with EDR, it's a full version. We have updated it to the latest version.

It is a central update, it's cloud maintenance.

Because I do not have any sensitive data, it is sufficient to use the public cloud.

ESET Endpoint Security is very stable.

All of the update releases are very established.

I would rate the stability a nine, or ten out of ten.

I have not experimented with scalability.

With servers, we have approximately 3, 000 users in my department. This includes the hardware and virtual servers.

We have no issues with the local technical support team that we use in Israel.

I would rate them a five out of five.

They are excellent. 

They respond quickly and speak the language, which is beneficial.

I am working with a new Endpoint Security Company, and the name of the product is Cynet.

I am still working with Cynet.

Instead of Cynet, it is an EDR. It is now extended XDR. It is an extended response.

For Endpoint Security, I use both ESET and Cynet. However, unlike ESET, Cynet is a proactive tool. MDR is included. It is also paired with SOC.

One of the companies I oversee is one of the Mator company's branches, and they use Cisco Endpoint Security, which is a terrible tool when compared to ESET or Cynet.

The initial setup is very simple.

We require one person a few hours per month for maintenance.

I have about 3,000 endpoints and a three-person IT team.

I have purchased the full version.

I would rate the pricing a three out of five.

It is not expensive, but it is also not inexpensive. There is room for improvement, and the price could be lower.

I would rate ESET Endpoint Security an eight out of ten.