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reviewer1675503 - PeerSpot reviewer
Executive Director at a logistics company with 1,001-5,000 employees
Real User
Secure, light on system resources, and simple installation
Pros and Cons
  • "I have found ESET Endpoint Antivirus is light on system resources compared with other antivirus solutions that tend to be very heavy on the computers system resources. Additionally, the solution is very secure."
  • "The solution could have a more user-friendly interface."

What is our primary use case?

I use ESET Endpoint Antivirus for protection against threats.

I'm using ESET Endpoint Antivirus on my own laptop, and whenever I buy a new computer, then, I download the software from the internet on ESET's website.

What is most valuable?

I have found ESET Endpoint Antivirus is light on system resources compared with other antivirus solutions that tend to be very heavy on the computers system resources. Additionally, the solution is very secure.

What needs improvement?

The solution could have a more user-friendly interface.

For how long have I used the solution?

I have been using ESET Endpoint Antivirus for a long time.

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ESET Endpoint Protection Platform
October 2025
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What do I think about the stability of the solution?

ESET Endpoint Antivirus is stable. 

I would rate ESET Endpoint Antivirus a nine out of ten for stability.

What do I think about the scalability of the solution?

The scalability of the solution is good.

How are customer service and support?

I have not needed to contact technical support.

Which solution did I use previously and why did I switch?

I was previously using Norton Antivirus.

How was the initial setup?

The setup is simple.

What about the implementation team?

I did the implementation of the solution myself.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use this solution and there is an annual subscription. The price is inexpensive.

What other advice do I have?

I recommend this solution to others.

I rate ESET Endpoint Antivirus a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1025226 - PeerSpot reviewer
Administrator at a renewables & environment company with 11-50 employees
Real User
Effective management features, easy to install, and scalable
Pros and Cons
  • "I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version."
  • "We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints."

What is most valuable?

I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version.

What needs improvement?

We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints.

For how long have I used the solution?

I have been using ESET Endpoint Security for approximately eight years.

What do I think about the scalability of the solution?

The scalability of ESET Endpoint Security is okay.

We have approximately 50 people using this solution in my organization.

How are customer service and support?

The technical support of the solution could be better.

Which solution did I use previously and why did I switch?

We previously use Symantec products and we switched to ESET Endpoint Security because it was less expensive.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

We have one person that does the maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of ESET Endpoint Security is in the middle range of price compared to other solutions. For example, BitDefender can be more expensive.

What other advice do I have?

I rate ESET Endpoint Security an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
ESET Endpoint Protection Platform
October 2025
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
868,787 professionals have used our research since 2012.
reviewer1087032 - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Real User
Excellent support, light on hardware resources, and allows us to create software and hardware inventory by using the console
Pros and Cons
  • "The software and hardware inventory that you can create by using the console is valuable. It is also very light on hardware resources."
  • "They can improve ransomware protection, and there should be cloud sandboxing for Mac."

What is our primary use case?

We use ESET to protect our company from evolving threats. We also use it to monitor activity in the network, have a hardware and software inventory, and automate some tasks such as running commands through a console and things like that.

What is most valuable?

The software and hardware inventory that you can create by using the console is valuable. It is also very light on hardware resources.

What needs improvement?

They can improve ransomware protection, and there should be cloud sandboxing for Mac.

For how long have I used the solution?

I have been using this solution for many years.

What do I think about the stability of the solution?

It is stable on Windows and Mac.

What do I think about the scalability of the solution?

It is easily scalable.

How are customer service and support?

Their support is great and excellent.

How was the initial setup?

It is easy to set up the solution. The duration depends on the number of endpoints and servers that you have. If you have many computers and you're using Active Directory, it generally takes less than a week.

What other advice do I have?

To set it up, choose a cloud. That's because it is easier to implement than on-premise, and you can use GPO to deploy the probe using Active Directory. 

By using the console, you can uninstall antivirus from other companies, and you can also set up some alerts. If there is anything you need to look at, such as malware detection, you can schedule alerts via email.

I would rate ESET Endpoint Security a 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer800088 - PeerSpot reviewer
Partner at a media company with 51-200 employees
Real User
Great stability with good tech support
Pros and Cons
  • "The stability is great."
  • "The solution could be more user-friendly."

What is our primary use case?

We use the solution to try to protect against bugs. I simply install it on all our computers, in its basic format, for the purpose of dealing with basic bugs. I do not have the capabilities to use the solution for more advanced purposes. Basically, we use it for protection. 

What needs improvement?

I would like for the solution to be simpler to understand. While it satisfies our needs at the moment, it is really only understandable to those with a strong computer background. It could be more user-friendly. 

The solution should provide a basic standard and give instructions on how one could go about doing more complex tasks. When it comes to basic capabilities, it is fine and straightforward, so I have no complaint in this regard. 

The solution could be more cost-effective, but this is a blanket statement which can be made about anything. 

For how long have I used the solution?

We have been using ESET Endpoint Security for more than five years. 

What do I think about the stability of the solution?

The stability is great. It is perfect and effortless, which is why I like the solution. There is no need to involve oneself with this. 

What do I think about the scalability of the solution?

I suppose the solution is scalable, although I have no personal knowledge of this. I have never attempted to scale it. 

How are customer service and support?

I have contacted technical support on a couple of occasions. I simply call Auckland and they instruct me how to proceed. I am satisfied with the support. It is good. 

How was the initial setup?

The initial setup was completely simple. 

It took all of a few minutes. 

What about the implementation team?

I handled the installation independently. 

The solution requires nearly no maintenance. There are only the regular updates, which it mostly handles on its own. 

What's my experience with pricing, setup cost, and licensing?

As is the general rule with anything, the solution could be cheaper. 

What other advice do I have?

We started using the solution based on the recommendations of several friends of mine who have much familiarity with computers and have simply continued to do so. 

While I don't recall the exact figure, I believe there are seven or eight users making use of the solution. We use it on our server, as well. 

I would definitely recommend the solution to others. 

I rate ESET Endpoint Security as a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1643511 - PeerSpot reviewer
Analyst - Security Officer at a non-tech company with 201-500 employees
Real User
Offers features that cannot be found in SSTMs
Pros and Cons
  • "I feel the solution to be beneficial in respect of features that I cannot find with SSTM's."
  • "The solution lacks the automation I need."

What is our primary use case?

We use ESET Endpoint Security for endpoint security. 

What is most valuable?

While it is difficult for me to comment fully on the solution, as I am still testing it on the server side and have yet to conduct endpoint testing, I do feel that it beneficial in respect of features that I cannot find with SSTM's.

What needs improvement?

I have not found the solution to be very helpful in providing endpoint security. 

As analysts, we need to do things fast. We rely on automation and on scripts, but I find this lacking in the solution. The solution lacks the automation I need. For example, should I wish to create a dynamic group, it won't appear. 

What do I think about the scalability of the solution?

The solution is scalable, but I found the deployment part to be difficult. When it comes to deployment for the appointed client, the size of the package, 250 MB, is excessive for the limitations we face in Canada. For some regions this does not pose a problem, but in Canada it does. 

How are customer service and technical support?

While I don't have personal experience with tech support, my understanding from my colleagues is that they are pleased with it. 

How was the initial setup?

The initial setup of Azure is easier than that of the solution. 

Which other solutions did I evaluate?

Azure has an easier setup than ESET Endpoint Security. I am biased towards the former. 

Since we have four apps through our use of SSTM, STVM, I only make use of the Microsoft Products. This makes the integration of another Microsoft product much easier. 

What other advice do I have?

I rate ESET Endpoint Security as an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1614891 - PeerSpot reviewer
Commercial Hub Manager at a energy/utilities company with 51-200 employees
Real User
Easy to install, stable, and simple configuration
Pros and Cons
  • "The solution is easy to install and configure."
  • "They could improve the solution by adding better ransomware features."

What is our primary use case?

We use the solution for protection against threats, such as viruses.

What needs improvement?

They could improve the solution by adding better ransomware features.

For how long have I used the solution?

I have been using this solution for approximately 10 years.

What do I think about the stability of the solution?

I have found ESET Endpoint Antivirus stable.

How was the initial setup?

The solution is easy to install and configure.

What other advice do I have?

I would advise companies before purchasing this solution to make sure it has all the features they are looking for in the package they choose.

I rate ESET Endpoint Antivirus an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1600164 - PeerSpot reviewer
Programme Manager at a tech services company with 11-50 employees
Real User
Affordable and easy to use but needs to offer better integration capabilities
Pros and Cons
  • "The product is quite affordable."
  • "The integration capabilities might be lacking a bit."

What is our primary use case?

We're using it for the management of our staff, their laptops, and endpoint devices. We're not using it for any mobile devices, such as phones or tablets. Instead, we're using it for the endpoint protection and security of endpoint devices like laptops specifically.

What is most valuable?

The solution is very easy to use and simple to navigate.

The product is quite affordable.

The implementation process is nice and easy.

What needs improvement?

It may be a bit early to tell if there is anything lacking. I'm still getting myself oriented... We're using it for some of its basic features. However, as we get to use it and understand its broader feature-set and experience, there might be more to comment on in terms of improvement requests.

It would be ideal if it could detect threats sooner.

The integration capabilities might be lacking a bit. We were expecting it to be a bit more robust.

For how long have I used the solution?

We've been using the solution for the past three months.

What do I think about the scalability of the solution?

We have about 15 people using the product in our office.

How are customer service and technical support?

We've never used technical support. We go through our partners if we need any assistance. Therefore, I can't speak to how helpful or responsive their support would be.

How was the initial setup?

The solution was pretty simple to set up. It was quite quick as well. I'd say it's quite easy to install and implement.

You don't need too many people to deploy and maintain the solution. We might have about three or so people who can handle those duties. Of course, then there were people from our side involved in defining some of those policies, et cetera.

What about the implementation team?

We had one of our partners assist us with the implementation process.

What's my experience with pricing, setup cost, and licensing?

The pricing is very reasonable. We do have to pay for a license. We have purchased a yearly license for ESET.

Which other solutions did I evaluate?

We did not look at other solutions prior to choosing this product. We had some machines that were well protected and some that weren't. Some came with some basic antiviruses, some didn't have anything or some were expired. Overall, we probably weren't really using anything, at least on a standard basis.

What other advice do I have?

We are customers or end-users. We don't have a business relationship with ESET.

Since the solution is cloud-based, we're always using the most up-to-date version.

In general, I would rate the solution at a seven out of ten. We still need time to explore it as it's still quite new.

I'd recommend the solution to other users or companies. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at SoniqSoft JRMM sp. z o.o. s.k.
Real User
Easy to setup, stable, and easy to use
Pros and Cons
  • "The most valuable feature of this solution is the ease of use."
  • "I am a MAC user and my asset cybersecurity is continuously displaying warnings that I am not using their firewall."

What is our primary use case?

This solution is used in medium to large enterprises.

What is most valuable?

The most valuable feature of this solution is the ease of use.

I also like the confidence in this product.

What needs improvement?

I am a MAC user and my ESET cybersecurity is continuously displaying warnings that I am not using their firewall. I don't want to use their firewall because I am using the MAC firewall.

It's annoying to constantly see the triangle with an exclamation mark to warn me. I don't want to see this warning, I am aware of the warning and decided not to use it. It would be nice if there was a way to hide this notification or if there was a way to not show it at all.

For how long have I used the solution?

I have been using ESET Endpoint Security for approximately three years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

We have approximately 25 users in our organization.

How are customer service and technical support?

We have not needed to use technical support.

How was the initial setup?

The initial setup was straightforward. It was easy.

What's my experience with pricing, setup cost, and licensing?

The price is okay and I don't have any issues with it.

We have a three-year license.

What other advice do I have?

We plan to continue using this solution and I would recommend it to others.

Overall, I like this product and I am satisfied with what it does.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.