ESET Endpoint Protection Platform Reviews

We are using ESET PROTECT for endpoint protection.

The dashboard is useful for management, and its cost for the features is hard to beat.

It is rather easy to use. It is pretty much hands-off once you get it set up on the machines. We've not had any issues, and it has been easy to maintain. 

The update process can be improved, and there could be an automatic update process when a new version comes out. For system updates or program updates, there could be more automation.

I have been using this solution since I came to this organization. It has probably been 10 years. 

We have not had any stability-related problems with it.

It is very scalable. In terms of its users, from senior management to production floor workers, we probably have 450 users. 

In terms of usage, we're using the basics of it. There is probably more we could do. We're not utilizing it at 100%.

They've been very helpful anytime we've had an issue. They're easy to work with, and it's usually a straight phone call. Their online help and chat function have been good, but if an issue needs any more than that, a phone call has been very helpful.

We've had it since I've been here.

It was implemented before I got here, but its setup is straightforward.

As far as I know, it was implemented in-house. Its maintenance is pretty much handled by one person.

The bang for the buck is as good as I've seen out there.

It is just under $20 a user per year, and there are no additional costs. I would rate it a five out of five in terms of pricing.

I would advise looking at all the features and finding out which one is going to work for you.

I would rate this solution a nine out of ten.

We use ESET Endpoint Security to control the endpoints. We can run full control of endpoints and receive good information from ESET about the endpoints.

The most valuable feature of ESET Endpoint Security performance.

I have used ESET Endpoint Security for approximately 10 years.

I have found ESET Endpoint Security to be stable.

ESET Endpoint Security is scalable.

We have approximately 350 users using ESET Endpoint Security.

The technical support from ESET Endpoint Security is good.

The initial setup of ESET Endpoint Security can be complicated when you get involved with encryption.

There is a license required to use ESET Endpoint Security.

I would recommend this solution to others.

I rate ESET Endpoint Security nine out of ten.

One of my customers was attacked by ransomware twice. The first time, I was able to roll it back because the attackers seemed to be using an old version of ransomware. We were able to find the crack for it and unencrypted everything. It was amazing. During the second ransomware attack, we were watching it happen, so we shut it down. The key, of course, is backup. The backup was there, and we restored it.

It's hard to evaluate the effectiveness of antivirus stuff because you don't know if it's working well until something happens. ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past.

ESET's updates are mostly manual. That's my biggest concern. I'd like it to be more automatic. I've had to download the new version and run it manually to install it. I've got several workstations like that right now.

All security solutions seem to update automatically these days. I think there are good technical reasons for that. 

At the customer's site where I deployed ESET most recently, there are about 20 to 25 workstations, and ESET is deployed individually on each.

As far as I know, everything's very stable.

I've gotten good support in Canada when I've needed it. But, interestingly enough, their distribution in Canada seems to have gotten confused a little bit. Support in Canada is well organized, but the product has evolved, and they've gone through some changes in their distribution. I haven't talked to them for about a year.

I was using Malwarebytes as a stopgap solution, but I'm sure they have a whole corporate strategy. I started using ESET initially because they had a centralized control tool. Maybe Malwarebytes has changed so it's managed in the cloud now. I haven't explored that or used a cloud version of the software.

Setting up ESET is reasonably complex but not onerous. It depends on who is installing it. 
I wouldn't expect any of my clients to deal with it, but I'll happily work through it. The installation process has evolved. I initially set it up using the central control function. In later versions, ESET's central tool was replaced. After I had installed that, I just used the individual ones. 

We pay for an annual license that costs about $35 per workstation. 

I'd rate ESET eight out of 10. I think there's always room for improvement. However, I must admit that if I had to choose again and had the proper reviews, I might conceivably switch to a product based in North America. I've become quite sensitive to the political aspects of having offshore security software. That will probably be my most significant deciding factor if I change.

Most antivirus programs seem to be decent. We haven't seen any reports of solutions doing a lousy job in the marketplace. I suspect all the big ones only do an okay job. The truth is that the best defense against ransomware is simply backup.

We use ESET Endpoint Security for system security.

The solution is very lightweight and does not consume that much processor in terms of CPU utilization. The centralized management system is very good.

The detection could be better in ESET Endpoint Security. Sometimes it takes time to detect threats and might be because it's not holding all the memory. There are some features that have to mature. More features might be available in the higher-end product. 

The cloud version of the solution could improve.

I have used ESET Endpoint Security within the last 12 months.

The stability of ESET Endpoint Security is above average but excellent.

The application updates are very good. They do not affect the performance of the PC. If the users have a medium-scale PC the solution operates very well. If the user's PCs have the latest processor and it is updated, they can use some other product. A faster PC does not get impacted by the software if it is heavier on resources.

We do not have plans to increase usage at this time. We are not using the solution extensively.

ESET Endpoint Security does not require any maintenance, it is done automatically.

We are always looking at new product technology innovation.

I have evaluated Sophos' solutions.

There is some antivirus software, such as McAfee when it is very difficult to install the software on some devices. When we patch or make some reports, it does not show them in the report. It's not communicating with the licensed software or a similar issue.

Technology is growing and changing fast. People are working from home, and office, products should be capable of handling the office and the home environments. This is the challenge.

My advice to others wanting this type of solution is to check all the Endpoint Security solutions available. The threat signatures and sandbox features are good to have if there is an attack, they can detect them and give updates for their users. The faster the better. The cloud versions of threat detection solutions are very good and are really important.

I rate ESET Endpoint Security a six out of seven.

I use for ESET Endpoint Antivirus to protect my personal and business files.

The performance of the solution is very good it does not impact my hardware and is user-friendly.

The solution could improve by having higher-level security and reporting.

I have been using ESET Endpoint Antivirus for approximately six years.

ESET Endpoint Antivirus is stable.

I have found ESET Endpoint Antivirus scalable.

We have approximately 150 users using this solution.

I have not faced an issue that I would need to contact the support.

I have used Kaspersky and Trend Micro previously.

The installation is straightforward.

When comparing ESET Endpoint Antivirus to other antivirus programs, such as Trend Micro or Kaspersky, it is the best. The other two were too heavy on the system resources, it consumes a lot of hardware. Additionally, they could not detect auto-run viruses.

I would recommend this solution to others.

I rate ESET Endpoint Antivirus a nine out of ten.

We use the solution to try to protect against bugs. I simply install it on all our computers, in its basic format, for the purpose of dealing with basic bugs. I do not have the capabilities to use the solution for more advanced purposes. Basically, we use it for protection. 

I would like for the solution to be simpler to understand. While it satisfies our needs at the moment, it is really only understandable to those with a strong computer background. It could be more user-friendly. 

The solution should provide a basic standard and give instructions on how one could go about doing more complex tasks. When it comes to basic capabilities, it is fine and straightforward, so I have no complaint in this regard. 

The solution could be more cost-effective, but this is a blanket statement which can be made about anything. 

We have been using ESET Endpoint Security for more than five years. 

The stability is great. It is perfect and effortless, which is why I like the solution. There is no need to involve oneself with this. 

I suppose the solution is scalable, although I have no personal knowledge of this. I have never attempted to scale it. 

I have contacted technical support on a couple of occasions. I simply call Auckland and they instruct me how to proceed. I am satisfied with the support. It is good. 

The initial setup was completely simple. 

It took all of a few minutes. 

I handled the installation independently. 

The solution requires nearly no maintenance. There are only the regular updates, which it mostly handles on its own. 

As is the general rule with anything, the solution could be cheaper. 

We started using the solution based on the recommendations of several friends of mine who have much familiarity with computers and have simply continued to do so. 

While I don't recall the exact figure, I believe there are seven or eight users making use of the solution. We use it on our server, as well. 

I would definitely recommend the solution to others. 

I rate ESET Endpoint Security as a ten out of ten. 

We primarily use the solution for its antivirus capabilities. It offers us good security.

I like that it doesn't take a lot of resources from the workstation.

It's a very user-friendly product. We find it quite easy to use. 

The product is very stable.

The scalability of the solution is quite good. 

The installation is pretty straightforward.

We found the technical support to be very helpful and responsive.

The solution should continue to work on its security features. It needs to offer better protection to its user base. There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level.

I've been using the solution for about six years at this point. It's been a while. I have spent a good amount of time with the product.

We have found that the solution offers good performance is very stable. I can't recall coming across bugs or glitches. It doesn't seem to crash or freeze. It's reliable.

The scalability of the product is great. You can expand it if needed. A company shouldn't have any trouble with scaling.

Currently, we have about 150 users on the product.

We've dealt with technical support in the past. Our experience has been largely positive. they are good. They have been helpful and knowledgeable about the product. they respond in a timely manner. I have no complaints about their level of service.

We found the initial setup to be straightforward and simple in terms of execution. it's not too complex. I wouldn't describe the process as difficult.

The deployment is relatively quick. For each client, it takes a matter of minutes.

We have two technical people on staff that can handle the deployment and maintenance of the product.

We did use an integrator to assist us with the initial implementation. The experience overall was quite positive. 

The solution does have add-ons that can drive up the price.

We're using the latest version of the solution. I can't speak to the exact version number, however. 

I'd rate the solution at an eight out of ten.

We've had a positive experience dealing with the solution. I would recommend it to other users, organizations, or companies. 

We primarily use the solution for managing the security of the endpoints.

The product is very user-friendly. It's easy to navigate and understand how to access its features is simple.

Overall, we've enjoyed using the product. It's been good.

The pricing is quite fair. It's not too expensive. We don't have any complaints.

We've found the customization to be very good.

It's not hard to integrate other products.

The stability has been very good. We haven't had any issues so far.

The initial setup is very easy. It's not a complex process.

Technical support has been very good. They are helpful and responsive.

We would like to see more options in the help menu for users. If they had more information there to help us troubleshoot or answer specific questions, that would be helpful.

I've been using the solution for four years or so.

The stability is very good. We haven't had any issues. There are no bugs or glitches. It doesn't crash or freeze. It's very robust.

I've never tried to scale the solution. We have never needed to scale the solution out and therefore never researched that aspect.

We have about 50 people on the solution currently.

Technical support has been very good. We find them to be knowledgeable and responsive. We're quite satisfied with their help we receive.

The initial setup is not difficult. It's very, very easy.

The deployment doesn't take very long. Normally, we take two or three months or so to handle the implementation from beginning to end.

We are just a customer and end-user. We are not a partner or reseller. We don't have a special relationship with the company.

I'm not sure which version of the solution we're using at this time.

I'd recommend this solution to other organizations.

On a scale from one to ten, I'd rate the solution at a nine. We've been quite happy with its capabilities.

I work as an external consultant for a consulting and teaching company with around 50 employees. We teach courses and do examinations for customers that want to become certified once they complete the courses. In fact, I'm more than an external consultant yet I'm paid differently to a standard employee, and I'm using my whole technology infrastructure here.

I use ESET Endpoint Security on-premises at home because everyone is working from home now and no one has worked in the office for more than a year. For general security, I use the built-in Microsoft firewall and the services offered by ESET. And that's all, because I don't have servers.

ESET Endpoint Security is included on every machine that I have at home, including my wife's, my son's, and my daughters', because we're exposed to the internet. I also have routers which have some functions as a firewall, so that nobody comes into the network uninvited, and I have passwords for every access point.

I have 10 licenses in total, because I also use ESET Endpoint Security on the smartphones and some tablets as well. And in terms of maintenance, I'm the only one in charge of these networks and devices.

The most valuable thing for me is that when I'm using the internet and I reach some site that isn't so secure, or isn't recommended because they don't have a good reputation, ESET will notify me. Many times I will decide to just accept ESET's advice and I will stop visiting that website. In some very rare cases, I go through to the site anyway because I already know that it's secure.

Sometimes, ESET sends alerts within my own network that cause confusion. That is, it might warn about contamination, or that the VM has crashed, but it doesn't go further than that. It just shows me the alert and sometimes I am not sure what to do about it.

Regarding email security, I would like something more when it comes to preventing phishing attacks. With some of the emails I've received, I have found things that made me refuse to open them, but ESET does not seem to notice. I think that I should be better advised of problematic situations concerning potential phishing emails.

In general, I also think that there could be more in the way of advanced threat detection, for identifying advanced malware and the like. Having an extra service that could detect more advanced malware than typical antivirus software does may be very expensive to have on my entire premises, but I would consider it. 

Then, when it comes to the smart TV and the printer, I can't really figure out what's happening when there's a problem. For example, it's difficult to find out whether the appliance has been attacked or not, and it's not so easy to see what is actually going on in the case of a malicious situation. 

I've been using ESET Endpoint Security for four years now.

My impression of stability is good. It's a stable product and it's not very obstructive. I have used other software like ESET Endpoint Security and it was impossible to work because the machine kept filling up with files that they were trying to send back to their company.

I don't have a need to implement ESET Endpoint Security for more than 10 machines, so I don't know how they would handle a higher volume. I'm not sure how I could automate that, in terms of how to download the new versions, and all the security signatures, etc. I assume it can be done, but I have no idea.

I haven't spoken with ESET technical support yet because I've never had a reason to. 

I have previously used the antivirus software from both McAfee and Norton. In fact, my technical support consultant has been recommending that I go back to Norton, and I'm not against the idea, but I would need to have a better comparison to make the switch.

The setup was simple. I set it up manually by installing it on every machine I have. So it was not an automatic process, but it is straightforward enough. It took only 10 minutes per machine.

Where I had a problem was with the smart TVs. It was supposed to function there, but on the HiSense TV I got stuck because I think that the operating system is not the correct version for it to work.

I pay about $100 a year, so it's really cheap. I'm sure that if I need something else beyond more technical support, I'll need to pay more.

In the past year I have evaluated Norton, but as I told my technical support consultant, I don't have enough information to make a change. I'm glad to have what I have, even though I know it could be better.

I have recommended ESET Endpoint Security to friends and colleagues already. As a technical person, I would recommend it based on its performance and the way in which it does not block you or get in the way when doing work. Although it could do more with preventing phishing, it catches most other problems.

The solution is very good for what it is sold as, which is not necessarily a complete solution for security. And I would say that I got what I paid for. 

I would rate ESET Endpoint Security a seven out of ten.

We are customers and resellers of ESET. 

We use all the features that ESET offers, and I particularly like the endpoint feature. 

We are constantly facing new threats and if ESET could incorporate an implementable feature that wouldn't require us to buy an additional product to protect the endpoint, that would be very good. 

I've been using this solution for almost four years. 

The solution is stable. 

The solution is scalable, we've implemented it in every workstation in the company. We have close to 350 licenses. We have just one person dealing with maintenance, the solution updates every day from the internet. Any new upgrades self-implement. 

Our administrator is usually the one that has contact with technical support. We can email them when necessary and we have a good relationship with them. It's very good for us.

We previously used a different endpoint solution but I don't remember the name. We switched for two reasons. Firstly, in the previous solution, the implementation of the different versions to the endpoint was a little complicated. And secondly, the price. ESET is a more reasonably priced solution for us. 

I know that Cisco also has good endpoint products and it's something we would evaluate and consider. We'd like to see if it can be implemented in our company.

It's important to read all the documentation as it will make implementation easier.  

I rate this solution an eight out of 10.