ESET Endpoint Protection Platform Reviews

We use the solution for endpoint protection.

The solution is very stable and efficient in detecting viruses.

They should make the solution's initial setup process easier. 

We have been using the solution for more than one year.

I rate its stability as a ten.

We have 2,000 solution users in our organization. I rate its scalability as a ten.

The solution's customer service is good.

We used McAfee and Defender previously. We switched to ESET for its cost and functionality.

The solution's initial setup process has a medium complexity. It takes two weeks to deploy it.

Our team of two engineers deploys and maintains the solution in-house.

The solution's license is moderately priced. We purchase its yearly subscription.

I recommend the solution to others and rate it as a ten.

We use ESET to scan servers and endpoints. 

I have used ESET for around 10 years. 

Endpoint Security is stable. 

Endpoint Security is scalable. 

It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions. 

I rate ESET Endpoint Security eight out of 10 for ease of setup. Setting up ESET can be straightforward or complicated depending on the customer's environment. The deployment time varies, but it's typically around five days. We have a team of four or five people involved in the deployment. Only one person is needed for maintenance. The only maintenance is adjusting the configuration of the dashboard.  

I rate ESET Endpoint Security nine out of 10. 

We primarily use the solution for endpoint protection. It protects end-users and small companies as well.

It can keep PCs and devices secure. We can see if there are any issues from outside sources or emails that are a threat.

We have found we don't have many threats. We can look at the history and see which actions get declined. 

The price was very reasonable. 

It's light. I almost don't know that I am using it. The solution is stable. 

I can't speak to any missing features. 

It's not scalable in that you cannot use a license for multiple devices. 

We'd like the solution to make even more updates to ensure protection from the latest threats. 

I've been using the solution for two years. 

The solution is stable and reliable. 

The solution is scalable in that you pay for a license per device. If you need more licenses, you just buy them. That way, you can expand your coverage as needed. 

However, you cannot use a license on multiple devices. 

We have five users on the solution so far. 

I've never used technical support. 

I did not previously use other solutions. 

The setup is easy. It was preinstalled on the computer. It took two minutes to put it as "active," and it would start working.

You do not need anyone to manage deployment and maintenance tasks. 

We have witnessed an ROI in terms of security. It saves money by having users avoid recovery costs when a device is attacked. 

The product pricing is very reasonable.

You need to pay for a license for every device.

We pay an annual fee to use the solution. 

I'm likely using the latest version of the solution. 

I'd recommend the solution to others. 

The software is stable and runs without any issues and users can check the actions that are taken and detected. It's easy to use. 

I'd rate the solution nine out of ten. 

We primarily use the solution for endpoint security. We use it on PCs, laptops, and software. It acts as an antivirus.

The solution is user-friendly with good memory. It's not heavy and very simple.

It is stable and reliable. 

We can scale the product if we need to.

The pricing is reasonable. 

It's easy to set up and quick to deploy. 

We'd like the solution to be a next generation antivirus with some sort of artificial intelligence or machine learning angle. 

I've used the solution for around ten years. 

The stability I'd rate eight out of ten. It's very reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

The scalability is good. I'd rate it seven out of ten. 

We have around 200 users on the solution right now. 

We previously used McAfee. However, it was too heavy for us. It needed too much memory.

The initial setup is pretty straightforward. I'd rate the ease of setup eight out of ten. 

Deployment should only be around two or three minutes. It is very fast.

While we bought the solution from a third-party, we installed the solution ourselves, in-house. 

We did not find the solution to be too expensive. 

The solution costs around $20 or $30 per user per year.

We're customers and end-users. 

We are using the latest version of the solution. 

Overall, I would rate the product eight out of ten. 

We just use the solution for ongoing coverage and protection against malware. We have it on our machines, and we just let it do its thing. It does its scans, and there's real-time monitoring. It is basically for everyday use, we just put it on and let it go.

Overall, it's a good product. It's transparent. It rarely gets in the way, and we don't even notice it scanning. 

When something does come up that's problematic, it comes up with a popup and lets you decide whether to delete or quarantine.

The solution is stable. 

I'm not aware of any areas that need improvement. 

What we need is the same as what we would need with any other malware product. It's got to keep up to date with the latest threats, which they do. It's always an ongoing thing with endpoint protection or really with any kind of security, you've got to be up on the latest threats.

I've used the solution for at least a couple of years. It's likely been around four or so.

The stability is perfect. There are no bugs or glitches. It doesn't crash or freeze. 

I have not tried to scale the product. I wouldn't know if it scales. 

We have 20 employees on the product right now and about 15 endpoints. 

I've never used technical support. I can't speak to how helpful or responsive they are.

I'm not the network admin and therefore did not deal with the latest setup.

We have a network administrator that handles any necessary maintenance. 

I don't deal with licensing. I'm not sure as to what it costs. 

I'm an end-user.

From my experience, it's been solid, thorough, and transparent behind the scenes. It just does its thing. I'm very happy with it.

I would recommend it. I'd rate it nine out of ten.

The normal security tracking and the real-time warning of viruses or possible threats. We have not currently used the Dynamic Scanner option to set it up for their servers to be checked, but we are planning on activating that on some of our computers. The reports and the data received by the ESET console to feed also our order management tools. The CMDB that we use and have a unique solution, a unique point that oversees all the solutions we have.

The price could be a little lower and the deployment process could be easier.
Dual management for the customer, who needs to access the local on-premise console from a remote cloud-based console.

I have been using ESET Endpoint Security for the past few months.

We have not had any issues with the stability of ESET Endpoint Security.

We are currently happy with the scalability of ESET Endpoint Security.  We are using it with some of our small customers and are not having any issues.

Technical support is very good. Well, truthfully, we did not have any big issues, so we do not know if there is a real case, or what would happen, but so far, they have been very helpful and they resolved our problems in several hours.

The deployment is complex and not very easy to use for most people. You need to be a well-informed IT person for deployment.

The product is good. It has a good interface, but it was not as straightforward as we expected to deploy to the first computers, compared, for example, to the Kaspersky Security Center. You have complete many steps to manage to deploy it. Kaspersky was more efficient, more, let's call it, Adobe-proof.

We found good pricing because we did a trade-off between Kaspersky to ESET.  They were very helpful to gain a customer at this moment in time, but the full price is probably a little higher than most other solutions.

I think that from the user perspective, it is very similar to Kaspersky. They don't have major differences. Maybe ESET has the Dynamic Scanner option which is something that Kaspersky does not have. That might be a plus towards the Zero-day issues that can come over, but so far, we did not have any use for it. We hope not to have any needs, even in the future.

I would rate ESET Endpoint Security an eight out of ten.

We primarily use the solution for security. It's for software protection.

The integration is good with Elasticsearch.

It's a so-so product. It works okay.

When there are bugs, they get fixed quickly.

The stability is good. 

Technical support has been very helpful and responsive. 

It's not a top-ten product. However, it works fine. 

The deployment could be a bit better. We'd like the possibility of a software install in the server segment as well as the user segment PC.

There tend to be a lot of bugs, although they do work to fix them.

We do get false positives. 

I've been using the solution for six or seven months. 

The solution does have a lot of bugs. the vendors try to do a good job to deal with them. They do a lot of updates and fixes. Otherwise, it is pretty stable. 

We have 4,000 people using the solution currently. Various people from different departments are on it. 

I've dealt with technical support and find them to be helpful. 

Positive

We are using ESET on-premises, WatchGuard in a hybrid deployment, and Tenable.io as a cloud deployment.

In terms of similar solutions, I used to use CrowdStrike, and we use Cisco AMP. We've been using Symantec as well. 

We would like the deployment to be a bit better.

However, I'm an IT specialist and don't deal with the setup. That's a different department. It was also set up before I arrived at the company. 

I'm not sure if the deployment can be handled by one person or not. I'm not involved in the maintenance aspect.

The solution's cost is not something I have direct knowledge of. I don't deal with licensing. 

We're an ESET partner.

I'm using the latest version of the product right now. 

I would rate the solution eight out of ten. It's a very small product.

I am using ESET Endpoint Security mainly for endpoint protection.

The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low.

I have been using ESET Endpoint Security for approximately five years.

ESET Endpoint Security is highly stable.

I rate the stability of ESET Endpoint Security a five out of five.

The scalability of ESET Endpoint Security is good. If customers want to add more licensing, they can increase them.

We have approximately 45 people using the solution at all levels in my company.

I rate the scalability of ESET Endpoint Security a five out of five.

The support is good ESET Endpoint Security. My engineers on occasion find the information they need online.

I was previously using Seqrite. Our internal team has done POC for ESET Endpoint Security and found many positive points. It was for an international company and the migration was simple.

After we did the initial setup of ESET Endpoint Security, we had to inform users about popups. This solution comes with an in-built software firewall and there can be some popups coming. We must tell the user not to keep, allow, or block anything. That is the main issue on the user side we have faced. The user's experience may not be as good.

We did the implementation of ESET Endpoint Security which took approximately  10 minutes to complete per system with two engineers.

ESET Endpoint Security is valuable for the money spent because it is lightweight on the system. We don't need to upgrade existing systems or resources, such as CPUs and memory. If there is an older system, it can run efficiently or function as required.

The price of  ESET Endpoint Security is affordable.

I rate the price of ESET Endpoint Security a four out of five.

I recommend this solution to others.

I rate ESET Endpoint Security a nine out of ten.