ESET Endpoint Protection Platform Reviews

We use the tool to protect Microsoft 365. 

The tool offers great detection. You need time only to setup the environment. After that, it is just plug-and-play to get the solution up and running. We can also control the PC remotely from the cloud and get all the information in one place. 

The tool needs to explore security possibilities to secure iOS and Mac devices. 

I have been working with the tool for ten years. 

The tool is stable. 

The product is scalable. You can change the license model quickly. My company has 100 users for the product. 

The product's support responds within two hours once you write an email to them. The support of other alternative products takes around five days to respond. 

The product's standard configuration is straightforward. For the advanced version, you will need a lot of time to complete. You need one day for the basic setup and testing process. Another two days are needed for advanced setup due to security policies. You just need one person to handle the deployment process. 

I would rate the product a nine out of ten. You need to keep one administrator for the solution due to security reasons. You also need to test the product in your environment before start using it. 

ESET Endpoint Security can be used for a small non-enterprise company.

The features seem to be alright.

The solution's console management and deployment don't compare to Sophos. There is a general perception that ESET Endpoint Security is not an enterprise-grade product. The solution’s console management and scalability should be improved.

I have been using ESET Endpoint Security for many years. But it's not a product that we push actively. We will support if the customer has it, and I'll encourage the customer to move on from there. I personally would not encourage somebody to use this solution. If a customer uses it, I will do my best to convince them to go to Sophos suite.

The stability of the solution seems to be alright.

I don't think this solution is as scalable as Sophos or Check Point. I would rate the scalability of ESET Endpoint Security a six and a half out of ten. We have three customers working with ESET Endpoint Security. I am currently using one engineer for the deployment and maintenance of the solution.

I have never used ESET Endpoint Security’s customer support.

The initial setup is pretty straightforward. But since our approach includes XDR, EDR, firewalls, and email encryption, Sophos works pretty well for us. The time taken to deploy the solution depends on the size of the customer at the end of the day. But the deployment is very quick, straightforward, and takes about an hour.

The deployment process is customer-dependent and product dependent. It will be around the portal, including the portal for the customer, licensing the portal, and then deploying the agents based on our deployment strategy.

Customers buy the ESET Endpoint Security license for a year, two years, or thirty six months.

Overall, I rate ESET Endpoint Security between six to seven out of ten.

We use the solution for endpoint protection.

The solution is very stable and efficient in detecting viruses.

They should make the solution's initial setup process easier. 

We have been using the solution for more than one year.

I rate its stability as a ten.

We have 2,000 solution users in our organization. I rate its scalability as a ten.

The solution's customer service is good.

We used McAfee and Defender previously. We switched to ESET for its cost and functionality.

The solution's initial setup process has a medium complexity. It takes two weeks to deploy it.

Our team of two engineers deploys and maintains the solution in-house.

The solution's license is moderately priced. We purchase its yearly subscription.

I recommend the solution to others and rate it as a ten.

We use ESET to scan servers and endpoints. 

I have used ESET for around 10 years. 

Endpoint Security is stable. 

Endpoint Security is scalable. 

It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions. 

I rate ESET Endpoint Security eight out of 10 for ease of setup. Setting up ESET can be straightforward or complicated depending on the customer's environment. The deployment time varies, but it's typically around five days. We have a team of four or five people involved in the deployment. Only one person is needed for maintenance. The only maintenance is adjusting the configuration of the dashboard.  

I rate ESET Endpoint Security nine out of 10. 

We use ESET Endpoint Security for system protection.

The most valuable feature of ESET Endpoint Security is the antivirus for the endpoints.

I have been using ESET Endpoint Security for approximately five years.

The solution is stable.

ESET Endpoint Security can scale and it is easy to do.

The initial setup of ESET Endpoint Security was not complex because we have five years of experience. However, it is not as easy if we did not have the experience.

I rate ESET Endpoint Security a nine out of ten.

ESET Endpoint Security is primarily used to protect computers from viruses and ransomware.

The main feature that could be included in the next release is protection from crypto attacks.

We have been using this solution for fifteen years. We have some clients that use various ESET Endpoint products, and we provide regular subscription renewals for our clients.

We deploy on-premises because our clients prefer it.

It is a stable product, considering we have been using it for 15 years.

It is somewhat scalable. However, if you need just a few licenses, you sometimes have to buy more than you need. They are sold in packs, bundles and even five-user licenses, so if someone wants to get one license, they may have to buy five, which isn't logical.

We have used the technical support a little bit but more for security purposes.

We have used different solutions and are not necessarily tied to only ESET solutions. It depends on the requirements of the client. For example, ESET EndPoint Security is suitable for clients who need a more complex model of security technology. This solution is good for clients if they have a firewall like Sophos or Sophos Antivirus integrated into their firewall.

The initial setup was straightforward and not difficult. There are some complexities if you want to manipulate the software, but in terms of setup, it's not complex. I rate the setup experience a two out of ten, with ten being the most complicated.

Regarding price policy, we prefer to get quotes in Turkish dollars, not in USD. For example, Sophos provides us quotations in Turkish dollars, and then we calculate the price in USD for our clients. It's much better if ESET quotes in a local currency, especially for software. Hardware may be more challenging to sell in a local currency. I would rate this solution an eight out of ten.

The most valuable features of ESET Endpoint Antivirus are the search engine, easy firewall setup, and ransomware scans.

The console or GUI of ESET Endpoint Antivirus should improve. Additionally, they should provide an addon feature for HyperV and VMware.

I have been using ESET Endpoint Antivirus for approximately five years.

ESET Endpoint Antivirus is stable.

The scalability of the ESET Endpoint Antivirus is good.

We have 18 people in my company that uses this solution. In our customers' companies, there are approximately 1,000 people using it.

The support from ESET Endpoint Antivirus is very good.

We have only used ESET Endpoint Antivirus.

The initial setup of ESET Endpoint Antivirus is easy and takes only minutes to do.

The price of ESET Endpoint Antivirus could be lower. From a customer's perspective, it is expensive.

I would recommend this solution to others.

I rate ESET Endpoint Antivirus an eight out of ten.

We are using ESET Endpoint Antivirus for the protection of our workstations and servers.

The most valuable features of ESET Endpoint Antivirus are that it is lightweight,  it will not take up too much CPU and memory of the server or workstation. The detection is good and easy to use.

ESET Endpoint Antivirus can improve by having better EDR intelligence and automation. The EDR still needs lots of human interpretation. It can be better if add more intelligence to the EDR part of the endpoint protection.

I have been using ESET Endpoint Antivirus for over 10 years.

ESET Endpoint Antivirus is highly stable.

The scalability of the ESET Endpoint Antivirus is good.

I have found the support to be good.

The price of ESET Endpoint Antivirus is fair compared to the performance of other solutions.

My advice to others wanting to implement this solution is to use a cloud version. It's pretty mature and very stable and easy to use. Hosting their own on-prem server is not a great idea anymore. I recommend others choose cloud consoles.

I rate ESET Endpoint Antivirus a nine out of ten.

If they added some more sophisticated application control. If they added this feature it would bring them closer to a 10.