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Owner/CEO at Mator
Real User
Sep 11, 2022
Good API integration, user-friendly user interface, and easy installation
Pros and Cons
  • "The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus."
  • "The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future."
  • "I would rate the pricing a three out of five. It is not expensive, but it is also not inexpensive."

What is our primary use case?

The primary use case of ESET Endpoint Security is the antivirus.

What is most valuable?

The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus.

I believe I can find it in the most recent version in a sandbox. Network Security in a Sandbox It includes seven different tools, including network security, IPS/IDS, and ESET which is also valuable.

It is easy to use.

The user interface is very easy. 

API integration is good. 

They have an iteration tool that makes the API connection flawless.

What needs improvement?

I don't see changing EDR in the cloud's future. Tool for being proactive. The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future. But, proactive is excellent.

I would like to see ESET include the Proactive feature. The process is killed by decision support. Unplug the endpoint book station from the network.

If you do not use Cynet, it must be added to ESET Endpoint.

For how long have I used the solution?

I have worked with ESET Endpoint Security for five years.

I have a three-year service agreement with ESET to sell green. It's been three years, and I believe it's near the end of the year. 

 I have no issues with ESET; it's the workstation's ESET and Cynet. I believe are perfect solutions.

I am working with EDR, it's a full version. We have updated it to the latest version.

It is a central update, it's cloud maintenance.

Because I do not have any sensitive data, it is sufficient to use the public cloud.

Buyer's Guide
ESET Endpoint Protection Platform
October 2026
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.

What do I think about the stability of the solution?

ESET Endpoint Security is very stable.

All of the update releases are very established.

I would rate the stability a nine, or ten out of ten.

What do I think about the scalability of the solution?

I have not experimented with scalability.

With servers, we have approximately 3, 000 users in my department. This includes the hardware and virtual servers.

How are customer service and support?

We have no issues with the local technical support team that we use in Israel.

I would rate them a five out of five.

They are excellent. 

They respond quickly and speak the language, which is beneficial.

Which solution did I use previously and why did I switch?

I am working with a new Endpoint Security Company, and the name of the product is Cynet.

I am still working with Cynet.

Instead of Cynet, it is an EDR. It is now extended XDR. It is an extended response.

For Endpoint Security, I use both ESET and Cynet. However, unlike ESET, Cynet is a proactive tool. MDR is included. It is also paired with SOC.

One of the companies I oversee is one of the Mator company's branches, and they use Cisco Endpoint Security, which is a terrible tool when compared to ESET or Cynet.

How was the initial setup?

The initial setup is very simple.

We require one person a few hours per month for maintenance.

I have about 3,000 endpoints and a three-person IT team.

What's my experience with pricing, setup cost, and licensing?

I have purchased the full version.

I would rate the pricing a three out of five.

It is not expensive, but it is also not inexpensive. There is room for improvement, and the price could be lower.

What other advice do I have?

I would rate ESET Endpoint Security an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Wai KongWong - PeerSpot reviewer
Information security consultant at Ypsilon System
Real User
Sep 10, 2022
Reliable, good support, and low maintance
Pros and Cons
  • "ESET Endpoint Security is stable, I did not have any issues with it."
  • "My advice to others is this is a very good solution for email protection but for the EDR and SIEM, the integration is not at a high level."
  • "ESET Endpoint Security could improve EDR integration."

What is our primary use case?

I am using ESET Endpoint Security for our basic protection. 

What needs improvement?

ESET Endpoint Security could improve EDR integration.

For how long have I used the solution?

I have been using ESET Endpoint Security for approximately two years.

What do I think about the stability of the solution?

ESET Endpoint Security is stable, I did not have any issues with it.

What do I think about the scalability of the solution?

We have approximately 50 people using the solutions but we have 100 servers running it.

We will increase the usage of the solution over time.

How are customer service and support?

We use our local distributor for support and they are very good and friendly.

Which solution did I use previously and why did I switch?

I previously used Symantec and BitDefender.

How was the initial setup?

The initial setup of ESET Endpoint Security can be a little challenging, but overall it is straightforward. If we are to implement the solution for 100 employees it will take approximately one week.

What about the implementation team?

I did the implementation of ESET Endpoint Security with my team.

We do not have many people managing the solution. 

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is hard to justify even if the EDR operates well.

What other advice do I have?

My advice to others is this is a very good solution for email protection but for the EDR and SIEM, the integration is not at a high level. However, if you use it for traditional protection it is good.

I rate ESET Endpoint Security an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
ESET Endpoint Protection Platform
October 2026
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.
Harold Shamanoh - PeerSpot reviewer
IT Specialist at Amano Christian School
Real User
Aug 23, 2022
Excellent protection with good tutorials and helpful documentation
Pros and Cons
  • "I like the integration; it lets you see the product installed on a particular computer."
  • "The protection and security have been great."
  • "I've had a few other instances where the program stops running, and then you have to restore and reset it."
  • "Sometimes it is not running as well. When it actually doesn't work properly, then the whole process of reinstalling it is more or less a tedious task."

What is our primary use case?

We primarily use the solution for security reasons, including for protection against antiviruses.

What is most valuable?

The protection and security have been great.

I like the integration; it lets you see the product installed on a particular computer.

There are good documentation and tutorial materials.

It's scalable. 

What needs improvement?

Right now, the link between the Protect Server and the proxy features don't really work as intended. 

I've had a few other instances where the program stops running, and then you have to restore and reset it. 

If those features can be worked on, that would be very helpful.

A bit more remote access would be ideal. 

For how long have I used the solution?

I've been using the solution since about 2012. 

What do I think about the stability of the solution?

Sometimes it is not running as well. When it actually doesn't work properly, then the whole process of reinstalling it is more or less a tedious task. If they could actually work on that and make it a lot better, that would be good.

What do I think about the scalability of the solution?

The product is the only one I've ever known so far in terms of such deployment. I'm not comparing it with any other solutions. I love the control that it gives you on even on a large scale. When we deployed now to over 100 users and it worked well. For us, it is scalable. 

Right now, we're up to 120 machines. It keeps increasing and therefore we will increase usage. 

How are customer service and support?

I don't really deal with support. I mostly do my own research. I've never had to engage with support with the access I have to tutorials and documentation.

Which solution did I use previously and why did I switch?

I did not previously use a different solution. 

How was the initial setup?

It's a little bit complicated to set up. Even the deployment process for the endpoint that's deployed through GPO. Obviously, when you have the agent deployment is quite a challenge, so it just doesn't work as a straightforward deployment. You want the endpoint antivirus to be able to talk with the Protect Server. However, it's the deployment that's a bit of a challenge.

I'd rate it four out of five in terms of the ease of setup. 

The deployment takes longer than we anticipated. 

What about the implementation team?

I just did the initial setup myself in-house.

What was our ROI?

I haven't witnessed an ROI. 

What's my experience with pricing, setup cost, and licensing?

I was put on an educational discount. I paid about $1000. I'd have to look through my records. However, we paid maybe $600 to $1000 for this product. I pay for the product every two years. There are no extra costs or fees beyond the licensing. 

What other advice do I have?

I'd advise others to use the solution. 

I'd rate the solution eight out of ten since I have yet to experience any intrusion. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buchanan MI Tax Preparer at Helping Hands Accounting LLC
Real User
Aug 22, 2022
Reasonable solution that works in the background
Pros and Cons
  • "They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me."
  • "Once you install it, it is very stable because you don't have to renew it every year."
  • "It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely."

What is our primary use case?

My primary use case for ESET Endpoint Security is internet security.

What is most valuable?

There are two things I like the most about ESET Endpoint Security. One, it's a seamless update. In other words, it updates all in the background. You don't have to restart your computer after an update. It takes care of itself, updates all the time, and stays up to date. It automatically installs those updates, similar to what Windows does. 

The second biggest ESET Endpoint Security plus is the value. They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me.

There is another nice ESET Endpoint Security feature: you can shut it off for 10 minutes and then turn it back on. 

What needs improvement?

For the most part, I'm really satisfied with ESET Endpoint Security. It works in the background and that is one of the reasons that I went with this solution. It doesn't bog down my computer, for the most part. That's probably one of the things that could be improved. It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely. 

For how long have I used the solution?

I've had ESET Endpoint Security on all my computers for four or five years, maybe even longer. 

What do I think about the stability of the solution?

I have never really had the solution crash. It's super stable. 

There have been some times that I've had problems connecting to different computers, but I resolved this issue by temporarily shutting off the solution for a few minutes.

How are customer service and support?

ESET Endpoint Security's tech support is very responsive. I don't get an answer back from them in five minutes, but the few times that I've had to talk to somebody, for instance, for license renewal, I usually hear back within 24 hours. That's very responsive in my opinion.

What's my experience with pricing, setup cost, and licensing?

I cover, I think, eight computers and it turns out to be right around $50 for three years. It's a very reasonable solution. I like that.

What other advice do I have?

Once you install it, it is very stable because you don't have to renew it every year. You just do an install and know you're protected. The installation is also hassle-free.

Overall, I would give this solution a nine out of 10 for performance. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Penetration tester at KNBS (Kenya National Bureau of Statistics)
Real User
Aug 17, 2022
Simple to set up with reasonable pricing and good support
Pros and Cons
  • "It's scalable."
  • "It really, really helps in the detection of ransomware, zero-day threats, basically anything cyber security related."
  • "The interface is good. However, it could always be better. It could be more user-friendly."
  • "The speed of response of technical support could be faster."

What is our primary use case?

I primarily use the solution as an antivirus.

I'm able to scan the network really easily and I'm able to see the vulnerabilities that are there. It's really, really safe. I can always be sure that if I have malware, it's going to detect it for me. With this product, we can figure out the solution real quick.

What is most valuable?

The most valuable feature for me is that it is a reliable security solution with multiple layers of technology that can detect, neutralize, and remove malware.

The setup is simple. 

It's scalable. 

Technical support has been helpful.

We find the price of the solution reasonable. 

What needs improvement?

The speed of response of technical support could be faster. In business, everything happens really quickly, and we need them to be able to keep up. 

The interface is good. However, it could always be better. It could be more user-friendly. 

For how long have I used the solution?

I've been using the solution for about a year. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. The updates are regular as well. 

What do I think about the scalability of the solution?

The solution is very scalable. 

I'm using it for my personal machine, and I've also installed it for about 30 people in our company, for work in progress. I expect to install it for many other employees. We, therefore, do plan to increase usage. 

How are customer service and support?

Technical support is pretty good. We have been happy with their assistance. 

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is very easy to set up and implement. It's not complex or difficult. 

I'd rate the solution five out of five in terms of ease of setup. 

It took me less than one hour to put it on my machine.

We have six people that are able to handle deployment and maintenance tasks. They are managers, engineers, and support. 

What about the implementation team?

I set up the solution myself, in-house. I have not had any outside help from integrators or consultants. 

What's my experience with pricing, setup cost, and licensing?

It is affordable. It's not overly expensive. 

What other advice do I have?

I'm using the latest version of the product. 

I'd advise potential new users to try the free trial and to experience the business security tools it offers. If they like the features presented to them, they could just go ahead and get it. It really, really helps in the detection of ransomware, zero-day threats, basically anything cyber security related.

I'd rate the product eight out of ten. I would recommend the solution to others. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1158945 - PeerSpot reviewer
IT Manager at a consultancy with self employed
Real User
Aug 16, 2022
A scalable and stable solution that meets our needs and is working well
Pros and Cons
  • "All of our devices are integrated with the solution."
  • "Endpoint Security currently meets our needs; all of our devices are integrated with the solution, and it is working so well that we renewed the contract for two more years."
  • "The new versions only support no operative systems in Mac and do not support operative systems."
  • "When we rule a scanner process on the heart risk, it is very slow and overloads the machine."

What is our primary use case?

We only use Endpoint Server. 

What is most valuable?

Endpoint Security currently meets our needs. We are implementing a cyber-security process. After doing a lab analysis, we determined we have one more we need to implement. 

All of our devices are integrated with the solution. It is working so well that we renewed the contract for two more years.

What needs improvement?

When we rule a scanner process on the heart risk, it is very slow and overloads the machine. It would be beneficial if we could run a back process.

I would like to see more listings added in the next release of ESET Endpoint. The new versions only support no operative systems in Mac and do not support operative systems.

For how long have I used the solution?

We have been using ESET Endpoint Security for two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

ESET Endpoint Security is scalable, the performance can be increased. We have 500 people, including Managers and the IT team, using the solution. 

The product requires eight specialists to deploy and maintain.

How are customer service and support?

Customer service and support are very helpful for us. When we have a problem, they help us immediately.

Which solution did I use previously and why did I switch?

We have also used Kaspersky, but it was very slow.

How was the initial setup?

The initial setup was easy for us. Our team has the tools and experience to manage implementation. It took 10 days to deploy throughout the enterprise.

What was our ROI?

It is difficult to measure ROI as we do not know what we could have lost without implementing ESET Endpoint Security. What we do know is that we do not have any attacks, and that is very important.

What's my experience with pricing, setup cost, and licensing?

The pricing of ESET Endpoint Security is within the market pricing. We have an annual license. 

Which other solutions did I evaluate?

Before selecting ESET Endpoint Security, we evaluated Panda, McAfee, and Kaspersky.

What other advice do I have?

I would recommend ESET Endpoint Security to anyone considering implementing this product. 

ESET Endpoint is a nine out of 10 overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
architect, owner at Holnaphaz
Real User
Aug 14, 2022
Easy to install, stable, and provides antivirus protection
Pros and Cons
  • "I like everything about ESET Endpoint Security, and as an installer, it's very easy to install the solution, but the most important feature is that it helps defend against any virus. When the virus comes, ESET Endpoint Security stops it."
  • "In terms of areas for improvement, I didn't see any from ESET Endpoint Security because what's important is that it works as an antivirus solution. I do find its pricing expensive here in Hungary, so if the price could be lower, that would be good. ESET Endpoint Security is an antivirus, so it only needs to stop the virus. If it had other features, I wouldn't need it. Every program or solution has specific functions and in this case, ESET Endpoint Security is worth it as an antivirus, though in the next release of the solution, it would be better if there's some improvement in its antivirus database."
  • "Pricing for ESET Endpoint Security could be lower because here in Hungary, it's expensive."

What is most valuable?

I like everything about ESET Endpoint Security, and as an installer, it's very easy to install the solution, but the most important feature is that it helps defend against any virus. When the virus comes, ESET Endpoint Security stops it.

What needs improvement?

In terms of areas for improvement, I didn't see any from ESET Endpoint Security because what's important is that it works as an antivirus solution. I do find its pricing expensive here in Hungary, so if the price could be lower, that would be good.

ESET Endpoint Security is an antivirus, so it only needs to stop the virus. If it had other features, I wouldn't need it. Every program or solution has specific functions and in this case, ESET Endpoint Security is worth it as an antivirus, though in the next release of the solution, it would be better if there's some improvement in its antivirus database.

For how long have I used the solution?

I've worked with ESET Endpoint Security for twenty years, and I've dealt with it over the last twelve months.

What do I think about the stability of the solution?

ESET Endpoint Security is a stable product.

What do I think about the scalability of the solution?

I'm unsure of how scalable ESET Endpoint Security is.

How are customer service and support?

I didn't have a need for ESET Endpoint Security technical support, so I didn't contact the support team.

How was the initial setup?

The initial setup or installation for ESET Endpoint Security is very easy.

What's my experience with pricing, setup cost, and licensing?

Pricing for ESET Endpoint Security could be lower because here in Hungary, it's expensive.

What other advice do I have?

I'm an installer of ESET Endpoint Security, particularly its latest version.

I'm rating ESET Endpoint Security eight out of ten. I'm not giving it a ten because the solution, being just an antivirus, doesn't do anything for me.

I'm a customer of ESET Endpoint Security.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Saddam Lateef - PeerSpot reviewer
Information Security Admin at a retailer with 201-500 employees
Real User
Jul 14, 2022
Lots of tools, great isolation capabilities, and responsive support
Pros and Cons
  • "If it detects ransomware or something, it can isolate that computer."
  • "I love it; it seems to have everything I wanted, and it does a good job."
  • "It can be hard to set up if you need to customize it."

What is our primary use case?

We primarily use the solution for endpoint security.

What is most valuable?

It has a lot of tools. I need a tool to have some type of check when people connect to public WiFi. I was able to build some types of profiles and have ESET check the connection type. If there is weak encryption, it will not connect. That is cool. That wasn't available as a feature from Symantec. There's a lot of customization you can do with ESET. There is a lot you can do with it.

I would say the best feature that I like is the isolation. If it detects ransomware or something, it can isolate that computer. It disconnects it from the network.

The solution is stable.

It's scalable. 

The technical support has been helpful and responsive. 

What needs improvement?

I'm not the person who can suggest some improvements. I haven't covered all of  ESET as it is big. I haven't used it all. I'm just touching the surface of it and therefore can't tell how good it is.

So far, it's good. That said, I haven't looked at 50% of it. 

It can be hard to set up if you need to customize it. 

Maintenance can take a while. 

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches and it doesn't crash or freeze. It's excellent. 

What do I think about the scalability of the solution?

The product can scale. 

How are customer service and support?

I've dealt with technical support for some type of onboarding. I had a question about the WiFi area. They took the time and explained it to me. I thought it was a feature request or something. They are responsive. They explain all the details and they suggest fixes and solutions for you. They're good.

Which solution did I use previously and why did I switch?

We have used Symantec. My experience with Symantec is really limited. We switched over to ESET. We didn't have a lot of options with Symantec. For example, we wanted something with a lot more options.

How was the initial setup?

The solution is in the middle of complex and simple. It's not very straightforward if you want some customization, for example. Therefore, it depends. Out of the box, it works great. However, we use IPsec, so the firewall needs people to remote in and remote out. We want to allow some type of traffic over the IPsec when people connect to remote. That said, that has to add some IPs and some policy sets.

There are some policy set modifications. You've got to know it. You've got to just look at it, however, it's easy enough to figure it out. If anyone has some security background, they will figure it out. It is not super complicated if you have a bit of knowledge.

The updates are now the problem. You need time with ESET for cleaning out PUAs and potentially unwanted applications. It gives alarms and there are so many alarms. When we first set it up I just tried to enable all the alarms for the unwanted applications, for things that looked suspicious. However, now there are a ton of alarms. In terms of maintenance, that will need time. However, that's just to clean up garbage applications from your endpoints. It's not really the ESET setup.

What's my experience with pricing, setup cost, and licensing?

I have no idea what the exact pricing is. 

What other advice do I have?

We're customers and end users. 

The management is cloud-based. All the endpoints report to the cloud. However, we have hybrid people who work from home and people who work on-site. Everyone has ESET.

I'd rate the solution ten out of ten. It's great.

If people want to try ESET, I would say, "Go for it." I love it. It seems to have everything I wanted, and it does a good job. I didn't have any problems. There are basically no problems with it.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at CreopsTek Solutions
Consultant
Jun 23, 2022
Interface lacking, simple initial setup, and impressive support
Pros and Cons
  • "The most valuable feature in ESET Endpoint Security is the game mode to restrict notifications."
  • "ESET Endpoint Security is highly stable."
  • "The user interface of ESET Endpoint Security could be more user-friendly and more features could be added."

What is our primary use case?

We are using ESET Endpoint Security to protect our PCs.

Most of our clients are not hooked directly to the internet limiting the chance of threats.

What is most valuable?

The most valuable feature in ESET Endpoint Security is the game mode to restrict notifications.

What needs improvement?

The user interface of ESET Endpoint Security could be more user-friendly and more features could be added.

For how long have I used the solution?

I have been using ESET Endpoint Security for approximately 10 years

What do I think about the stability of the solution?

ESET Endpoint Security is highly stable.

What do I think about the scalability of the solution?

The scalability of ESET Endpoint Security is good. We can buy more licenses if we add a computer or two.

How are customer service and support?

I have used the support from ESET Endpoint Security.

I rate the support from ESET Endpoint Security a five out of five.

Which solution did I use previously and why did I switch?

I have not used another solution other than ESET Endpoint Security.

How was the initial setup?

The initial setup of ESET Endpoint Security is very simple.

What about the implementation team?

We do not have any maintenance costs because it is a stable solution. We do not have notifications and we do scans when needed. 

What's my experience with pricing, setup cost, and licensing?

I rate the price of ESET Endpoint Security a five out of five.

The price of the solution is very good compared to other solutions.

What other advice do I have?

I rate ESET Endpoint Security a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1796376 - PeerSpot reviewer
Desktop Administrator at a manufacturing company with 201-500 employees
Real User
Mar 31, 2022
Its cost is hard to beat, and it is pretty much hands-off once you set it up
Pros and Cons
  • "The dashboard is useful for management, and its cost for the features is hard to beat."
  • "The update process can be improved, and there could be an automatic update process when a new version comes out. For system updates or program updates, there could be more automation."

What is our primary use case?

We are using ESET PROTECT for endpoint protection.

What is most valuable?

The dashboard is useful for management, and its cost for the features is hard to beat.

It is rather easy to use. It is pretty much hands-off once you get it set up on the machines. We've not had any issues, and it has been easy to maintain. 

What needs improvement?

The update process can be improved, and there could be an automatic update process when a new version comes out. For system updates or program updates, there could be more automation.

For how long have I used the solution?

I have been using this solution since I came to this organization. It has probably been 10 years. 

What do I think about the stability of the solution?

We have not had any stability-related problems with it.

What do I think about the scalability of the solution?

It is very scalable. In terms of its users, from senior management to production floor workers, we probably have 450 users. 

In terms of usage, we're using the basics of it. There is probably more we could do. We're not utilizing it at 100%.

How are customer service and support?

They've been very helpful anytime we've had an issue. They're easy to work with, and it's usually a straight phone call. Their online help and chat function have been good, but if an issue needs any more than that, a phone call has been very helpful.

Which solution did I use previously and why did I switch?

We've had it since I've been here.

How was the initial setup?

It was implemented before I got here, but its setup is straightforward.

What about the implementation team?

As far as I know, it was implemented in-house. Its maintenance is pretty much handled by one person.

What was our ROI?

The bang for the buck is as good as I've seen out there.

What's my experience with pricing, setup cost, and licensing?

It is just under $20 a user per year, and there are no additional costs. I would rate it a five out of five in terms of pricing.

What other advice do I have?

I would advise looking at all the features and finding out which one is going to work for you.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.