ESET Endpoint Protection Platform Reviews

ESET Endpoint Security can be used for a small non-enterprise company.

The features seem to be alright.

The solution's console management and deployment don't compare to Sophos. There is a general perception that ESET Endpoint Security is not an enterprise-grade product. The solution’s console management and scalability should be improved.

I have been using ESET Endpoint Security for many years. But it's not a product that we push actively. We will support if the customer has it, and I'll encourage the customer to move on from there. I personally would not encourage somebody to use this solution. If a customer uses it, I will do my best to convince them to go to Sophos suite.

The stability of the solution seems to be alright.

I don't think this solution is as scalable as Sophos or Check Point. I would rate the scalability of ESET Endpoint Security a six and a half out of ten. We have three customers working with ESET Endpoint Security. I am currently using one engineer for the deployment and maintenance of the solution.

I have never used ESET Endpoint Security’s customer support.

The initial setup is pretty straightforward. But since our approach includes XDR, EDR, firewalls, and email encryption, Sophos works pretty well for us. The time taken to deploy the solution depends on the size of the customer at the end of the day. But the deployment is very quick, straightforward, and takes about an hour.

The deployment process is customer-dependent and product dependent. It will be around the portal, including the portal for the customer, licensing the portal, and then deploying the agents based on our deployment strategy.

Customers buy the ESET Endpoint Security license for a year, two years, or thirty six months.

Overall, I rate ESET Endpoint Security between six to seven out of ten.

We use the solution for endpoint protection.

The solution is very stable and efficient in detecting viruses.

They should make the solution's initial setup process easier. 

We have been using the solution for more than one year.

I rate its stability as a ten.

We have 2,000 solution users in our organization. I rate its scalability as a ten.

The solution's customer service is good.

We used McAfee and Defender previously. We switched to ESET for its cost and functionality.

The solution's initial setup process has a medium complexity. It takes two weeks to deploy it.

Our team of two engineers deploys and maintains the solution in-house.

The solution's license is moderately priced. We purchase its yearly subscription.

I recommend the solution to others and rate it as a ten.

We use ESET to scan servers and endpoints. 

I have used ESET for around 10 years. 

Endpoint Security is stable. 

Endpoint Security is scalable. 

It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions. 

I rate ESET Endpoint Security eight out of 10 for ease of setup. Setting up ESET can be straightforward or complicated depending on the customer's environment. The deployment time varies, but it's typically around five days. We have a team of four or five people involved in the deployment. Only one person is needed for maintenance. The only maintenance is adjusting the configuration of the dashboard.  

I rate ESET Endpoint Security nine out of 10. 

We use ESET Endpoint Security for system protection.

The most valuable feature of ESET Endpoint Security is the antivirus for the endpoints.

I have been using ESET Endpoint Security for approximately five years.

The solution is stable.

ESET Endpoint Security can scale and it is easy to do.

The initial setup of ESET Endpoint Security was not complex because we have five years of experience. However, it is not as easy if we did not have the experience.

I rate ESET Endpoint Security a nine out of ten.

We primarily use the solution for security. It's for software protection.

The integration is good with Elasticsearch.

It's a so-so product. It works okay.

When there are bugs, they get fixed quickly.

The stability is good. 

Technical support has been very helpful and responsive. 

It's not a top-ten product. However, it works fine. 

The deployment could be a bit better. We'd like the possibility of a software install in the server segment as well as the user segment PC.

There tend to be a lot of bugs, although they do work to fix them.

We do get false positives. 

I've been using the solution for six or seven months. 

The solution does have a lot of bugs. the vendors try to do a good job to deal with them. They do a lot of updates and fixes. Otherwise, it is pretty stable. 

We have 4,000 people using the solution currently. Various people from different departments are on it. 

I've dealt with technical support and find them to be helpful. 

Positive

We are using ESET on-premises, WatchGuard in a hybrid deployment, and Tenable.io as a cloud deployment.

In terms of similar solutions, I used to use CrowdStrike, and we use Cisco AMP. We've been using Symantec as well. 

We would like the deployment to be a bit better.

However, I'm an IT specialist and don't deal with the setup. That's a different department. It was also set up before I arrived at the company. 

I'm not sure if the deployment can be handled by one person or not. I'm not involved in the maintenance aspect.

The solution's cost is not something I have direct knowledge of. I don't deal with licensing. 

We're an ESET partner.

I'm using the latest version of the product right now. 

I would rate the solution eight out of ten. It's a very small product.

We primarily use the solution for endpoint security. It's used to keep our computers virus free. That's the main use case.

It has an easy user interface. The manageability is also easy. 

It's low on system resources.

The initial setup was very straightforward.

The solution is generally affordable. 

Support has been helpful and responsive. 

The maintenance is easy. 

They should focus more on the offline market as well. Everybody is connected nowadays, and they want to do everything via cloud or fast internet connections, however, that's still not possible in many situations.

The API integration with our system should be better.

I've been using the solution for 15 years at this point. 

The stability and reliability are very good. I'd rate it five out of five. There are no issues with bugs or glitches. 

We have 30,000 people on the solution currently. Pretty much everyone uses it. 

It's very easy to scale up with the product and also very easy to scale down again as well.

I'd rate the scalability five out of five. 

Technical support has been very good overall. 

Positive

The initial setup was very easy. It's not complex to deploy. 

We only had three engineers involved in the implementation. It was a small team.

The deployment was quick. We had everything done in a day.

We only really need one person to maintain the solution.

We handled the initial setup in-house. We didn't need outside assistance from any consultants or integrators. 

We've seen ROI. It was pretty quickly realized as well. 

The licensing is very flexible. It can be per month, per year, or licensed over several years. It's really whatever you want. We do it per month in our company.

We find it to be generally affordable. I'd rate it a five out of five in terms of affordability.

We are partners with ESET on some products. 

We are now on the latest version of the solution. 

We use a mix of on-premises and cloud. The cloud deployment was introduced in the last year or so.

I'd rate the solution nine out of ten. I'd advise others to use the solution as it is easy to manage. 

I use ESET Endpoint Security to detect malware.

ESET Endpoint Security's best feature is that it's invisible until it detects a problem.

ESET Endpoint Security lacks some advanced functionalities and features which would be useful to be interconnected with the solutions we use, such as Microsoft 365.

I've been using ESET Endpoint Security for more than five years.

I've had no problems with ESET Endpoint Security's stability.

ESET Endpoint Security is very scalable - we scaled up and down by a few hundred users in a month with no problems.

I'm really satisfied with ESET's technical support, they solve all of our problems immediately.

The initial setup was quick and easy.

I advise anybody considering ESET Endpoint Security to find a good partner to implement it. I would rate ESET Endpoint Security as eight out of ten.

ESET Endpoint Security is primarily used to protect computers from viruses and ransomware.

The main feature that could be included in the next release is protection from crypto attacks.

We have been using this solution for fifteen years. We have some clients that use various ESET Endpoint products, and we provide regular subscription renewals for our clients.

We deploy on-premises because our clients prefer it.

It is a stable product, considering we have been using it for 15 years.

It is somewhat scalable. However, if you need just a few licenses, you sometimes have to buy more than you need. They are sold in packs, bundles and even five-user licenses, so if someone wants to get one license, they may have to buy five, which isn't logical.

We have used the technical support a little bit but more for security purposes.

We have used different solutions and are not necessarily tied to only ESET solutions. It depends on the requirements of the client. For example, ESET EndPoint Security is suitable for clients who need a more complex model of security technology. This solution is good for clients if they have a firewall like Sophos or Sophos Antivirus integrated into their firewall.

The initial setup was straightforward and not difficult. There are some complexities if you want to manipulate the software, but in terms of setup, it's not complex. I rate the setup experience a two out of ten, with ten being the most complicated.

Regarding price policy, we prefer to get quotes in Turkish dollars, not in USD. For example, Sophos provides us quotations in Turkish dollars, and then we calculate the price in USD for our clients. It's much better if ESET quotes in a local currency, especially for software. Hardware may be more challenging to sell in a local currency. I would rate this solution an eight out of ten.

The most valuable features of ESET Endpoint Antivirus are the search engine, easy firewall setup, and ransomware scans.

The console or GUI of ESET Endpoint Antivirus should improve. Additionally, they should provide an addon feature for HyperV and VMware.

I have been using ESET Endpoint Antivirus for approximately five years.

ESET Endpoint Antivirus is stable.

The scalability of the ESET Endpoint Antivirus is good.

We have 18 people in my company that uses this solution. In our customers' companies, there are approximately 1,000 people using it.

The support from ESET Endpoint Antivirus is very good.

We have only used ESET Endpoint Antivirus.

The initial setup of ESET Endpoint Antivirus is easy and takes only minutes to do.

The price of ESET Endpoint Antivirus could be lower. From a customer's perspective, it is expensive.

I would recommend this solution to others.

I rate ESET Endpoint Antivirus an eight out of ten.

We used ESET Endpoint Antivirus for the workstations to prevent Trojans, worms, and malware.

I liked that ESET Endpoint Antivirus was light, easy to install, and easy to integrate.

Online security could still be improved in ESET Endpoint Antivirus because security is threatened by phishing.

We used ESET Endpoint Antivirus for three years, but then we moved to a different solution. We used it in the previous year before we moved to Microsoft Defender.

ESET Endpoint Antivirus was easy to scale.

We didn't contact the ESET Endpoint Antivirus support team.

We didn't use a different solution previously, because we started with ESET Endpoint Antivirus.

The initial setup for ESET Endpoint Antivirus was straightforward. We installed it on many workstations.

We deployed ESET Endpoint Antivirus with our in-house team.

You need to pay for the ESET Endpoint Antivirus license monthly or yearly, whichever you choose.

We used the latest version of ESET Endpoint Antivirus.

We had one engineer who was responsible for the maintenance of the solution. We had fifteen users of the solution before we shifted to ESET Endpoint Protection Advanced.

I would recommend ESET Endpoint Antivirus to others, but currently, we're using Microsoft Defender.

I'm giving ESET Endpoint Antivirus a rating of seven.