What is our primary use case?
My main use case for Firebolt is primarily for using SQL and complex designs, and I mainly use it to deliver sub-second, high-content analytical queries on massive data sets for real-time dashboards.
A specific example of how I use Firebolt for those real-time dashboards is that Firebolt powers our sub-second dashboards with petabytes of ad click data, delivering millisecond metrics.
In addition to my main use case, Firebolt also powers real-time SaaS product analytics, fraud detection, and multi-tenant IoT telemetry processing.
How has it helped my organization?
Firebolt has positively impacted my organization by reducing query latency to milliseconds, lowering cloud compute costs, and accelerating executive decision-making.
I can share specific outcomes, including that computing using Firebolt reports up to 400x faster queries, 77% lower storage costs, and 40 to 70% operational savings.
What is most valuable?
From my point of view, Firebolt's best features are separate indexing, multi-tag querying, sub-second queries, decoupled compute, and price-performance optimization.
Of those features, I rely the most on sparse indexing in my daily work because it scans minimal data blocks, directly speeding up queries while reducing cloud costs.
One small detail I appreciate about Firebolt is that its aggregation index stands out by pre-computing repetitive metrics, ensuring instant, sub-second dashboard rendering.
Regarding Firebolt's AI capabilities, I think it enforces enterprise-grade governance and security through granular role-based control and compliance frameworks, access governance, data protection, and enterprise compliance.
Regarding Firebolt's AI capabilities, I find that it ensures high AI output reliability by serving as an ultra-low latency and deterministic SQL engine for Retrieval-Augmented Generations (RAG), and its sub-second sparse indexing queries and execution ground external AI models in accurate relational data without hallucinating raw calculations.
What needs improvement?
Key areas where Firebolt can be improved include its ecosystem connectors and integrations, as expanding out-of-the-box native integrations for wider ETL tools, data orchestration platforms, BI, and enterprise connectors would be beneficial.
Firebolt's sparse indexing requires careful manual schema tuning, creating a learning curve for teams, which is something I would consider a needed improvement.
Beyond performance tuning, connector depth is a key area for improvement for Firebolt, including ad-hoc query flexibility, as queries without primary and aggregation indexes incur higher compute scans, making unpredictable ad-hoc workloads slower than structured dashboard queries.
For how long have I used the solution?
I have been using Firebolt for the last year.
What do I think about the scalability of the solution?
Firebolt's scalability is great.
How are customer service and support?
Whenever I need customer support, they politely handle and resolve all my issues.
Firebolt's customer support is great, as they consistently handle and resolve all my issues whenever I need assistance.
I would rate the customer support on a scale of 1 to 10 as a nine.
Which solution did I use previously and why did I switch?
Before adopting Firebolt, my data engineering teams running large-scale sub-analytical workloads typically relied on traditional cloud data warehouses such as Snowflake, Amazon Redshift, and Google BigQuery, and we switched because those solutions bottlenecked on high compute costs and query latency for high-concurrency, sub-second dashboards.
What was our ROI?
Data-driven enterprises using Firebolt typically achieve ROI across three primary areas: cloud infrastructure savings, engine and productivity gains, and query performance improvements, and I can specifically share that we see cloud compute savings of 40% to 70% due to Firebolt's reliance on sparse and aggregation indexing, which prunes irrelevant data blocks before scanning.
What's my experience with pricing, setup cost, and licensing?
Firebolt's pricing, setup, and licensing structure offers simplicity, transparency, and predictability with minimal startup friction, and there are no upfront license fees or setup costs, allowing deployment directly via cloud marketplaces into managed workspaces.
Which other solutions did I evaluate?
Before committing to Firebolt, we evaluated common alternatives falling into three distinct categories: Snowflake, Amazon Redshift, and Google BigQuery, as well as specialized real-time analytics engines like ClickHouse and Apache Druid, which execute raw, dedicated speed but demand higher operational overhead.
What other advice do I have?
I would rate Firebolt overall as an 8.5.
I chose an 8.5 for my rating because I think there are some minimal changes that could improve Firebolt more.
Firebolt is deployed in my organization as a managed SaaS public cloud, which is a standard deployment hosted and fully managed across AWS, GCP, and Azure.
I mostly use AWS as my primary cloud provider with Firebolt.
For teams considering Firebolt, I advise evaluating suitability, optimizing setup, and maximizing ROI, emphasizing the importance of matching the right workload, as Firebolt excels as a specialized engine for high-concurrency, low-latency analytical applications of customer-facing dashboards.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)