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System Administrator - IT Manager at a retailer with 51-200 employees
Real User
A robust, secure, and reasonably priced firewall
Pros and Cons
  • "Fortinet FortiGate is one of the most solid and secure firewalls as long as you keep it up to date. The price is right; it's not very expensive."
  • "I would advise others considering or evaluating the Fortinet FortiGate to buy it."
  • "We are pretty happy with it. If anything, I believe the web interface could be simpler, especially for someone who has limited networking experience."
  • "I mostly do administration, and I found Cisco to be the hardest major firewall manufacturer to deal with, with Fortinet FortiGate being the second hardest for me."

What is our primary use case?

We use Fortinet FortiGate 100F, which is one of two firewalls that we have, one at the entrance of the DMZ and one just outside. One is facing the internet, and the other is at the entrance of the DMZ. We use the one outside to essentially work as a VPN.

How has it helped my organization?

As compared to our previous firewall, WatchGuard, which is a good firewall, the successful hacking attempts were far fewer and further with the Fortinet FortiGate, but at the same time, I don't know if the credit goes to only FortiGate, as we have two firewalls versus one in the second implementation. Overall, it is more secure. The VPN is also more stable than the offering from WatchGuard at that time.

What is most valuable?

Fortinet FortiGate is one of the most solid and secure firewalls as long as you keep it up to date. The price is right; it's not very expensive. 

It's quite feature-rich. While we've mostly used the VPN, we've also utilized it to create high availability. 

What needs improvement?

We are pretty happy with it. If anything, I believe the web interface could be simpler, especially for someone who has limited networking experience. I mostly do administration, and I found Cisco to be the hardest major firewall manufacturer to deal with, with Fortinet FortiGate being the second hardest for me. In comparison, there's a bit of an easier and more user-friendly interface with WatchGuard.

Buyer's Guide
Fortinet FortiGate
July 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.

For how long have I used the solution?

I have about three years of experience with the Fortinet FortiGate firewall. We also use FortiClient VPN.

What do I think about the stability of the solution?

The VPN was more stable than the offering from WatchGuard at that time.

How are customer service and support?

I would evaluate the service and technical support of Fortinet FortiGate as pretty good. Whenever we needed them, they would be there for us. I would rate them a nine out of ten. We had no complaints, although they were sometimes extremely busy.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using Fortinet FortiGate, we were using WatchGuard, which is another good firewall.

How was the initial setup?

The initial setup process was efficient, as it took us less than an hour to set up both firewalls.

What about the implementation team?

I was involved in the deployment of the Fortinet FortiGate, handling the physical deployment myself while our vendor managed the initial setup.

We got the Fortinet FortiGate from Telus, which is a Canadian phone company. Our experience was excellent. They're a major phone company, so the services are never less than stellar.

The maintenance for Fortinet FortiGate involves just the occasional patch update. We have software that informs us whenever there's a new patch, and if it's critical, we run the patch update immediately; if not, we usually run it at the end of the month after it's released.

What was our ROI?

We had uninterrupted service. If one firewall failed, we still had a secure infrastructure. I believe we essentially had a great VPN compared to the alternative offerings, so that's a good return on investment.

What's my experience with pricing, setup cost, and licensing?

It's good. I would rate the price of the Fortinet FortiGate as an eight out of ten. It's not the cheapest, but it's value for money. Given everything we've got out of it: the DMZ port, the VPN, and the high availability, it's a pretty reasonable price.

What other advice do I have?

I would advise others considering or evaluating the Fortinet FortiGate to buy it. It's one of the best products for the price. 

I would rate Fortinet FortiGate a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Khushru_Mistry - PeerSpot reviewer
Chief Technology Officer at GM Modular
Real User
Top 5
Simple to use and does a wonderful job in protecting enterprises
Pros and Cons
  • "The features I find most useful in Fortinet FortiGate are its simplicity of utilization, which is very important, and its provision of interfaces to see the alerts and other things."
  • "Fortinet FortiGate has impacted our cost savings and security efficiency positively."
  • "At this moment, we believe that Fortinet FortiGate should be improved by injecting more AI because the kind of threats we are seeing are more ransomware threats. Fortinet FortiGate is able to ensure these threats do not enter, but we would prefer to see more proactive alerting mechanisms come out."
  • "At this moment, we believe that Fortinet FortiGate should be improved by injecting more AI because the kind of threats we are seeing are more ransomware threats."

What is our primary use case?

Our main use cases for Fortinet FortiGate include using it as a perimeter firewall. Fortinet FortiGate manages all our policies and other things.

How has it helped my organization?

Fortinet FortiGate has impacted our cost savings and security efficiency positively.

Fortinet FortiGate's VPN capabilities are very effective for us. We utilize the VPN facilities of Fortinet FortiGate all the time, so anybody who accesses our SAP systems utilizes the VPN of Fortinet FortiGate.

It has been quite seamless in terms of integration. We find it very useful for us.

What is most valuable?

The features I find most useful in Fortinet FortiGate are its simplicity of utilization, which is very important, and its provision of interfaces to see the alerts and other things. It is very useful. We use it to understand who our top users of the internet are, what they are using, and when they are using it. It gives us many glimpses into the inner workings of the organization.

What needs improvement?

At this moment, we believe that Fortinet FortiGate should be improved by injecting more AI because the kind of threats we are seeing are more ransomware threats. Fortinet FortiGate is able to ensure these threats do not enter, but we would prefer to see more proactive alerting mechanisms come out.

For how long have I used the solution?

I have been working with Fortinet FortiGate in this company for about a year or over a year now, and in my previous company, I used it for almost four years, totaling five years of experience.

What do I think about the stability of the solution?

For stability, I have no complaints; we are satisfied customers.

What do I think about the scalability of the solution?

Fortinet FortiGate is scalable enough for our environment. We are using Fortinet FortiGate in the consumer durables industry for electrical products. We currently have a little over 2,000 users working with Fortinet FortiGate in our environment.

We plan to increase the usage of Fortinet FortiGate in the future, shortly upgrading and increasing the number of users.

How are customer service and support?

For technical support of Fortinet FortiGate, we utilize a channel partner and we are very happy with them. They support us almost instantly. They have backend support from Fortinet FortiGate, which they utilize. I would rate the support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup of Fortinet FortiGate is very simple, worthy of a nine out of ten rating.

The deployment part of Fortinet FortiGate takes a couple of hours. We decided to go for Fortinet FortiGate because it was simple to implement, it was simple to get the policies implemented, and the interfaces were quite simple. Simplicity was the main reason. The product is very good.

What's my experience with pricing, setup cost, and licensing?

I find it quite reasonable.

Which other solutions did I evaluate?

Before working with Fortinet FortiGate, we evaluated Check Point, Palo Alto, and Blue Coat solutions. The reason we chose Fortinet FortiGate was basically because of security and simplicity of use.

What other advice do I have?

I would recommend Fortinet FortiGate to those who are looking into using it because if they look at the manner in which it protects their enterprise, it does a wonderful job of that. 

I would rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Fortinet FortiGate
July 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.
Pravin Mandlik - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
FortiOS and solid security features make it very effective
Pros and Cons
  • "FortiOS is quite good in my experience with Fortinet FortiGate, and it works very effectively and is stable for companies. The customers have given feedback that FortiOS has been very stable for a long time."
  • "The price-to-performance ratio for using Fortinet FortiGate is always better compared to any other competitor, so they are rated better than the likes of Check Point or Palo Alto."
  • "With the standard support subscription, if the device goes down, the customer has to first ship the box, and then Fortinet sends the replacement. With the higher support, the customer has to ship the device after they have the replacement. It would be better for customers to get immediate replacements even with a standard subscription."
  • "Their support can be better, and there should be better policies for immediate replacement in critical situations."

What is our primary use case?

The typical use case for Fortinet FortiGate is perimeter security, which is why our clients use this solution.

We are an implementer of Fortinet solutions.

How has it helped my organization?

It works well to protect the edge. For protecting the edge, Fortinet FortiGate secures any data traversing the network back to the cloud or data center through encryption. I have found it easy to configure, which results in no problems.

The security services provided by Fortinet FortiGate firewall are among the best. They have been in Gartner's quadrant for a very long time, which always helps.

Fortinet FortiGate has been able to secure mission-critical data effectively. It secures our customer's network properly, so that's always beneficial.

The ability of Fortinet FortiGate to provide network and security convergence is impressive, as they have stable features including application control. They also have advanced routing policies that set themselves apart in network security. Their solutions gel effectively with a single console for management, which is a significant advantage.

What is most valuable?

FortiOS is quite good in my experience with Fortinet FortiGate, and it works very effectively and is stable for companies. The customers have given feedback that FortiOS has been very stable for a long time. 

From a feature standpoint, it's easy to set up if people want to try and set up VPNs and other configurations. Policy control is quite nice, and we have a lot of experience with this solution, which helps us a lot.

What needs improvement?

Their support can be better, and there should be better policies for immediate replacement in critical situations. Their replacement policy varies depending on the type of support subscription. With the standard support subscription, if the device goes down, the customer has to first ship the box, and then Fortinet sends the replacement. With the higher support, the customer has to ship the device after they have the replacement. It would be better for customers to get immediate replacements even with a standard subscription.

For how long have I used the solution?

I have more than 10 years of experience working with Fortinet FortiGate.

What do I think about the stability of the solution?

It is very stable. I would rate it a ten out of ten for stability.

What do I think about the scalability of the solution?

If you size the solution correctly based on the customer's network, number of users, and throughput required, there is no problem regarding scalability, so I would rate it a nine out of ten for scalability.

We have small, medium, and large customers who have opted for Fortinet FortiGate.

How are customer service and support?

I would rate technical support from Fortinet an eight out of ten. Their technical support can be improved slightly as we sometimes experience delays in support for urgent customer needs.

How would you rate customer service and support?

Positive

How was the initial setup?

The typical deployment model for Fortinet FortiGate is mostly on-premises. However, there is a virtual appliance available for cloud setups, but in India, most of the sales are for on-premises appliances.

What was our ROI?

Fortinet FortiGate definitely reduces the total cost of ownership because it offers better management capabilities through a single platform. Its widespread use makes skill sets more available, making it much more cost-effective for customers than other products which may require higher resource costs.

What's my experience with pricing, setup cost, and licensing?

It is more affordable than Check Point and Palo Alto. Another thing is that all the features and the OS remain the same irrespective of the size of the device.

Pricing-wise, Fortinet typically provides one-year support with the firewall appliance. There is also an option for three years which is how their licensing works. They also offer add-ons for features to keep more logs or data, which is standard across their competitors as well.

The price-to-performance ratio for using Fortinet FortiGate is always better compared to any other competitor, so they are rated better than the likes of Check Point or Palo Alto.

What other advice do I have?

The network availability improves when implementing a Fortinet solution; it's definitely much better for a customer compared to having no solutions in place. They are affordable overall.

I would rate Fortinet FortiGate a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
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Bart Homblé - PeerSpot reviewer
BDM Fortinet & BDM Teamlead at Exclusive Networks
Real User
Top 5
Integrates seamlessly with the team for quick threat remediation and cost benefits
Pros and Cons
  • "The biggest lesson would be that Fortinet FortiGate provides a high level of security at a good total cost of ownership."
  • "They should do a better job in testing when they put out a new release because when a new software version is released, it is not always stable or does not always have all the previous features working correctly."

What is our primary use case?

We use Fortinet FortiGate to help protect and secure mission-critical data. There are policies and rules that we apply, and there is an intrusion prevention system that notifies if there are critical vulnerabilities on some clients.

What is most valuable?

I assess the security services provided by Fortinet FortiGate, such as URL filtering and DNS filtering, as quite good; they are quite effective. Fortinet FortiGate is rather sustainable; it's a good, stable product that gets faster and uses less power with new versions. 

It helps us remediate threats more quickly because we have specialists who can work with it rather effectively. When there is an alert on the Fortinet FortiGate, they work together with our FortiAnalyzer and can quickly remediate the incidents.

What needs improvement?

They should do a better job in testing when they put out a new release because when a new software version is released, it is not always stable or does not always have all the previous features working correctly. They should do more testing or launch a new version later when they have tested it more thoroughly. 

They already did a good job in their GUI, but they can make more features available in the GUI that are still only accessible through the command line.

For how long have I used the solution?

My proper experience is only two or three years, but in the company, they have been using it for over 10 years.

What do I think about the stability of the solution?

In terms of network and security convergence, they are there, but we are not currently using them because in the office itself, we have other brands of switches and access points. It's now not quite stable in the demo lab environment; we are now on the latest version, but in the production environment, we are not. Production is always on a lower version.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

I would give Fortinet's technical support an eight out of 10; they are responsive and helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Sophos before Fortinet FortiGate.

How was the initial setup?

If you first implement Fortinet FortiGate to get it up and running, it takes just a couple of minutes, but to get all the policies configured correctly, it takes a couple of days.

What about the implementation team?

For my company, Exclusive Networks, the whole company had three or four engineers involved.

What was our ROI?

We have seen a return on investment from using Fortinet FortiGate for integration with the SOC team. The automation part is giving us a cost benefit and speed; we can react faster.

What's my experience with pricing, setup cost, and licensing?

The price-to-performance ratio from using Fortinet FortiGate is very good; I would give it a nine out of 10. It has helped save on costs due to reduced power consumption.

Which other solutions did I evaluate?

Performance is the reason I switched from Sophos to Fortinet FortiGate. It has good value for money, ease of use, and a higher security level, with better security solutions. It's more expensive, but it offers a really good total cost of ownership and is still considerably cheaper than Palo Alto.

What other advice do I have?

I would suggest to anyone considering purchasing Fortinet FortiGate's data center firewall to get training to understand very thoroughly how FortiOS works, and if you have several Fortinet FortiGates, to go for a FortiManager with the necessary training. 

The users who work with Fortinet FortiGate are only the IT people, around three or four. Locally, we have around 60 end-users for Fortinet FortiGate. The biggest lesson would be that Fortinet FortiGate provides a high level of security at a good total cost of ownership. 

I would give Fortinet FortiGate an overall rating of nine.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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MURALI NIDAMANURI - PeerSpot reviewer
Managing Director at VIPUN COGNITIVE SOLUTIONS PVT LTD.
Reseller
Top 5Leaderboard
Has good two factor authentication and client VPN for advanced threat protection across clouds and data centers
Pros and Cons
  • "The strengths of Fortinet FortiGate include network security, VPN, site-to-site tunnels, client VPN solutions, two-factor authentication for VPN clients, and SD-WAN for branch level. We have implemented these solutions for various customers."
  • "Regarding challenges, customers initially faced issues like internet dropping, but after firmware upgrades, everything worked well."

What is our primary use case?

My customers use Fortinet FortiGate for SD-WAN, network security, branch-to-branch communication, site-to-site channel communication, multi-layer protection, authentication, and antivirus solutions. They span various industries, including IT setups, chip-level designing, VLSI companies, software development, SAP implementation, manufacturing, and production groups.

How has it helped my organization?


What is most valuable?

The strengths of Fortinet FortiGate include network security, VPN, site-to-site tunnels, client VPN solutions, two-factor authentication for VPN clients, and SD-WAN for branch level. We have implemented these solutions for various customers.

What needs improvement?

Regarding challenges, customers initially faced issues like internet dropping, but after firmware upgrades, everything worked well.

I believe Fortinet should offer short and frequent training sessions, preferably in video format, whenever they introduce new features. These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.

Long training sessions spanning one or two full days can lead to distractions and reduced focus due to continuous support calls. Therefore, providing brief and focused training snippets would be more beneficial for users.

For how long have I used the solution?

I have been using Fortinet FortiGate for six to seven years.

What do I think about the stability of the solution?

Our customers are satisfied with the stability of Fortinet FortiGate. I would rate it as a ten out of ten for stability.

What do I think about the scalability of the solution?

Fortinet FortiGate is quite flexible and scalable, allowing us to scale up from sixty to a hundred units. However, there are limitations for extremely high production levels. I would rate its scalability an eight out of ten.

How was the initial setup?

Setting up Fortinet FortiGate is straightforward and easy. I would rate it a ten out of ten for ease of setup. The deployment typically takes around two to three hours.

What was our ROI?

Operational costs for Fortinet FortiGate are pretty low because once it's configured, no changes are needed. In terms of ROI, clients have seen benefits. After switching from other brands to

Fortinet, they experienced fewer support calls. Initially, there were some support calls in the first one to two months, but after that, there were none. Clients are now comfortable and not wasting productive hours on IT support.

What's my experience with pricing, setup cost, and licensing?

The cost of Fortinet FortiGate is competitive and not expensive compared to other enterprise- grade solutions. On average, the license cost per year is around seventy percent of the firewall's purchase price.

What other advice do I have?

Regarding AI elements, I believe Fortinet has the capability to implement machine learning snippets for improved security and advanced configurations, but this should be integrated as part of their overall strategy.

I will advise to focus on configuring the admin tools and monitoring users and serial numbers effectively. 

As for rating the solution, I would give it a ten out of ten for being a very good solution.

Disclosure: My company has a business relationship with this vendor other than being a customer.
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Ahmed Ouda - PeerSpot reviewer
Information Technology Consultant at Connect-Experts
Real User
Top 20
Can secure some sites and good ROI but challenges with web filter integration
Pros and Cons
  • "It's safe and secures my network and applications in some sites."
  • "I haven't configured or experienced any stability issues."
  • "I face difficulties integrating Fortinet FortiGate with Active Directory."
  • "I often ask for help from the local provider. I haven't found the required efficient help."

What is our primary use case?

I'm using it for web filter and then using it for VPN connection user to site, and I'm using it to make a virtual ID to link a real ID from the server to provider to my servers to publish servers.

What is most valuable?

I work with Fortinet FortiGate SD WAN. I configure the SD WAN to use two Internet service providers from two different service provider links. When one of them is down, the SD WAN goes down. I have to go to the SD WAN and remove this link from the SD WAN member. I confirmed that with the local provider and it's working. Sometimes, when a member of the SD WAN link is down, the SD WAN is down, and this is not the solution. I made the SD WAN for redundancy, however, when a member of the SD WAN link is down or I finish the quote of the Internet, all the SD WAN stops working and users experience problems.

What needs improvement?

With the web filter, when I go to post some websites under certain categories and open these categories, I experience some problems. 

Additionally, I face difficulties integrating Fortinet FortiGate with Active Directory. When I set preferences to use Active Directory users, it sometimes works and sometimes does not work. When I integrate Fortinet FortiGate with Active Directory and use this integration to make a web filter policy, the functionality is inconsistent. I have tried restarting the Active Directory domain controller and the firewall, but the problem persists. As a workaround, I use the MAC address of the user to define the settings.

For how long have I used the solution?

I have been using the solution for about five years.

What do I think about the stability of the solution?

I haven't configured or experienced any stability issues.

What do I think about the scalability of the solution?

It's safe and secures my network and applications in some sites. However, I have significant problems when implementing web filters, which is a very problematic issue for me.

How are customer service and support?

I often ask for help from the local provider. I haven't found the required efficient help. Currently, I have problems connecting to some banking systems and departmental Texas portals. I have asked for help but haven't found assistance through the site or through the local provider. When trying to open a ticket, they reply with solutions that are not applicable to my situation.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I didn't have a firewall previously. That said, I did have a VPN gateway.

How was the initial setup?

I haven't configured or used the initial setup.

What about the implementation team?

I didn't choose or have knowledge about the implementation team.

What was our ROI?

The return on investment was good.

What's my experience with pricing, setup cost, and licensing?

The setup cost was good. The Egyptian pound is declining, and upgrading Fortinet FortiGate yearly costs about $2000 USD, which equals one hundred Egyptian pounds. I maintain a business relationship with the vendor and receive support from them.

Which other solutions did I evaluate?

I considered switching to Sophos. Due to my previous experience with Fortinet FortiGate, I preferred to stay with Fortinet FortiGate.

What other advice do I have?

The solution requires careful attention, and when problems occur, they typically don't repeat once resolved. 

I miss having local provider support here in Egypt. International support is difficult to obtain. Local support is preferable yet has become very expensive due to currency devaluation in Egypt. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Robert Wambani - PeerSpot reviewer
CTO at JabJabGroup
Reseller
Top 5
Our clients like its comprehensive protection and easy installation and management
Pros and Cons
  • "My clients appreciate it for its features. It is easy to install and manage, and it offers all-around protection, including web filtering, content filtering, IPS, and IDS."
  • "Fortinet FortiGate positively provides my clients' organizations with a high return on investment."
  • "Areas of improvement for Fortinet FortiGate include the need for more training and certification, especially when dealing with distributors globally, which presents challenges in product availability and delivery timelines."
  • "Areas of improvement for Fortinet FortiGate include the need for more training and certification, especially when dealing with distributors globally, which presents challenges in product availability and delivery timelines."

What is our primary use case?

The typical use case for the Fortinet FortiGate firewall for my clients is its ease of use. My clients are using Fortinet FortiGate as SD-WAN.

How has it helped my organization?

The effectiveness of Fortinet's unified SASE in providing consistent security policies is notable because there is one security profile from either the head office or the branch office, allowing your profile to move seamlessly with you wherever you go. You have end-to-end visibility, and you can look at the analytics. To me, that moves towards SASE.

What is most valuable?

My clients appreciate it for its features. It is easy to install and manage, and it offers all-around protection, including web filtering, content filtering, IPS, and IDS.

My clients find the next-generation firewall feature of Fortinet FortiGate to be particularly valuable. It provides internet security, network security, cloud security, ZTNA, and SD-WAN security. There is a unified agent for FortiClient. There is centralized management.

What needs improvement?

Areas of improvement for Fortinet FortiGate include the need for more training and certification, especially when dealing with distributors globally, which presents challenges in product availability and delivery timelines.

There should also be more training and certification.

For how long have I used the solution?

I have about 10 years of experience with Fortinet FortiGate.

What do I think about the stability of the solution?

I find Fortinet FortiGate to be a stable solution.

What do I think about the scalability of the solution?

Fortinet FortiGate is a scalable solution, as you can start small, maybe with FortiGate 40F, and then move to FortiGate 60F or FortiGate 80F, depending on your needs.

How are customer service and support?

It depends on who your distributor is. 

How would you rate customer service and support?

Neutral

How was the initial setup?

It is not straightforward, but the implementation is pretty good overall. Every site is different for me. There is no standard site. We have a few different issues here and there, but overall, it's pretty good and straightforward to install. Its integration is not difficult.

It is a matter of learning and understanding the reasons why people need Fortinet FortiGate.

What was our ROI?

Fortinet FortiGate positively provides my clients' organizations with a high return on investment. There is visibility into network operations, allowing us to identify network issues. It has advanced security features. You can achieve about 200% ROI over three years, while enhancing IT teams' productivity by about 50%. It simplifies security across branches and enhances hybrid and cloud security. There is even a feature where you can predict the application performance.

What's my experience with pricing, setup cost, and licensing?

It's very competitive.

What other advice do I have?

Many users nowadays prefer agentless installations over installing agents on their devices, which presents challenges for endpoint security, especially concerning ZTNA, VPN, and endpoint protection.

I would rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
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Henrique Ariel Arruda Gerhard - PeerSpot reviewer
Analista de segurança da informação at a tech services company with 1,001-5,000 employees
Real User
Top 5
User-friendly interface simplifies security settings and improves detection efficiency
Pros and Cons
  • "Their web interface to manage it is excellent, even compared with other providers."
  • "With Fortinet FortiGate, we improved security significantly."
  • "One of the most important areas for improvement for Fortinet FortiGate is the limited resources for tests."
  • "One of the most important areas for improvement for Fortinet FortiGate is the limited resources for tests. I was limited to a few interfaces for one month, and it would be great if Fortinet could improve these features in their test versions."

What is our primary use case?

I used Fortinet FortiGate to protect some perimeters, and I used it a lot for detection, filtering, domain control, and security functions and features. 

I worked for a company that used Fortinet FortiGate to provide services to many customers across various industries and through different environments. Some companies ranged from five to 50 to 100 users, and others were double that size, and even more.

How has it helped my organization?

We improved a lot of our users' security, including malware from outbound internet. It reduced downtime and helped detect and block malicious actions. The realization of benefits was immediate.

What is most valuable?

The most valuable features of Fortinet FortiGate are that it's simple to implement all necessary settings, and it's quite fast. 

Their web interface to manage it is excellent, even compared with other providers. 

With Fortinet FortiGate, we improved security significantly. It blocks a lot of malware from the internet and even between our hosts in different networks, thus enhancing our security and reducing any downtime by blocking problems that could stop operations.

What needs improvement?

One of the most important areas for improvement for Fortinet FortiGate is the limited resources for tests. I was limited to a few interfaces for one month, and it would be great if Fortinet could improve these features in their test versions.

For how long have I used the solution?

I used Fortinet FortiGate for three years in total.

How are customer service and support?

I would rate the support with Fortinet FortiGate a ten out of ten. 

We had a few problems, and whenever we needed support, they attended to us in a few hours or days based on the severity level, resolving the problems with minimal impact on the environment.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

They were using SonicWall and pfSense before switching to Fortinet FortiGate.

Fortinet FortiGate is more user-friendly when it comes to the interface and setting every feature you need, and keeping it working as expected to protect the network, while SonicWall is too advanced and very laggy and confusing to use. SonicWall does not do anything better than Fortinet FortiGate.

How was the initial setup?

The initial setup for clients was very straightforward, easy to implement, and required few steps to keep it working with Fortinet FortiGate. It takes about one day, around ten hours of work for small companies and normal offices to deploy Fortinet FortiGate. That said, it might take longer for bigger networks. However, it's not too much time compared to other companies or providers.

It required around two or three people who understand the network to deploy Fortinet FortiGate, along with one or two more for setting devices or any changes and tests to ensure everything is working as expected. The total was somewhere around five people or slightly less, depending on your knowledge about the existing network.

What was our ROI?

I cannot calculate the exact return on investment from Fortinet FortiGate. We evaluate it based on the impact of downtime when we have problems in the environment, however, the ROI is less than a year. 

Fortinet FortiGate helps save time and improve efficiency by aggregating logs that help us understand what's happening, thus improving our detection time and reducing operational errors. We reduced our time by approximately 30% with Fortinet FortiGate.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate's pricing is comparable to others.

What other advice do I have?

I am currently working for another company and not using Fortinet FortiGate. The last time I used Fortinet FortiGate was on March 25th, just a few months ago. 

I work as a technical user in cybersecurity monitoring. My current company is a partner, however, I don't have any relation with sales. 

On a scale of one to ten, I rate Fortinet FortiGate a ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: July 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.